grapevine communication

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grapevine communication

  1. 1. FACULTY OF ADMINISTRATIVE SCIENCE AND POLICY STUDY (HONS) ORGANIZATIONAL BEHAVIOR (ADM 501) PRESENTED BY: NORULAINI BT ZAMRI (2009470718) BAS 4C PRESENTED FOR : ENCIK MUHAMAD FUAD BIN ABDUL KARIM 1
  2. 2. QUESTION T8 : COMMUNICATIONQUESTION 1 : Should companies try to eliminate grapevine communication? Explain your answer. 2
  3. 3. No.The companies should not try to eliminategrapevine communication 3
  4. 4. Definition:• Grapevine  unstructured & informal network founded on social relationship rather than organizational (Nancy Borkowski, 2010)• An informal chat between people, seen as a network through which the information is reliably spread. (Mc Shane & Van Glinow, 2003)• It transmit info very rapidly in all directions (Newstrom & Davis, 1993) Office communication commercial 4
  5. 5. Types of grapevine chains E G Y E D F H I C C K H B J G I A K D X F B D Gossip C J J A B B I Probability A (J.W Newstrom & K. (J.W Newstrom & K. D Davis, 1993, Davis, 1993, C F Organizational OrganizationalSingle behavior: human behavior: human Clust Astrand behavior at work, 9 thth behavior at work, 9 er ed., p.445) ed., p.445)
  6. 6. TYP S OF GRAPET ES OF GRAP VINE YPE EVINE CHAINS CHAINS 6
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  9. 9. How to deal with grapevine ? • Managers should find out about what and why that information is being communicated • Managers should provide accurate infromation • False info in the grapevine should be corrected by the manager 9
  10. 10. Conclusion• The organization should not eliminate the grapevine communication because it can help the employees in doing their work.• The grapevine communication among the employees and employers can not be stopped even though the upper level of management put an effort on it.• There are several ways on how to deal with grapevine communication and next it can be use as a medium channel between the employer and employee in the organization. 10
  11. 11. References :• Ronald R. Sim (2002). Managing organizational behavior. United States: Greenwood Publishing Group.• Nancy borkowski (2010). Organizational behavior in health care, 2nd edition. United States: Jones & Bartlett Publishers.• Fred C. Lunenburg, & Allan C. Ornstein (2007). Educational administration: concepts and practices, 5th edition . Belmont: Thomson Books/Cole.• J.W Newstrom & K. Davis (1993). Organizational behavior: human behavior at work, 9th edition. New York: McGraw- Hill Book Company. 11
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