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1. COMPUTER HARDWARE
SERVICING

2.  Bit - a fundamental unit of information having just two
possible values, as either of the binary digits 0 or 1.
 Byte - a unit of digital information in computing and
telecommunications that most commonly consists of eight
bits.
 Booting – starting (a computer) by loading an operating
system from a disk.
 Electronic storage - a device for recording (storing)
information (data).
 Firewire - Apple Computer's version of a standard, IEEE
1394, High Performance Serial Bus, for connecting devices
to your personal computer.

3.  Hot-swappable - the connection and disconnection of
peripherals or other components without interrupting
system operation.
 Interface - the point of interaction or communication
between a computer and any other entity, such as a
printer or human operator.
 Laser - a device that emits light (electromagnetic
radiation) through a process of optical amplification
based on the stimulated emission of photons.
 Magnetic platter - a thin, high precision disk that is
coated on both sides with a high precision magnetic
material and which is used in a hard disk drive (HDD)
to store data.
 Memory module - a narrow printed circuit board that
holds memory chips.
 Magnetic storage media - any storage medium in which
different patterns of magnetization are used to
represent stored bits or bytes of information.

4. Operating system - a set of
programs that manage
computer hardware resources
and provide common services
for application software.
Optical storage media - any
storage in which data is
written and read with a laser
for archival or backup
purposes.

5. HDD – hard disk drive
IDE - Integrated Drive
Electronics

6. Direction. Match items on Column A with Column B.
Write your answers on a separate sheet of paper.

7.  1. C
 2. I
 3. D
 4. F
 5. G
 6. E
 7. J
 8. B
 9. A
 10. H

8.  Memory:memory is technically any form of electronic storage, it
is used most often to identify fast, temporary forms of storage. If
your computer's CPU had to constantly access thehard drive to
retrieve every piece of data it needs, it would operate very
slowly. When the information is kept in memory, the CPU can
access it much more quickly. Most forms of memory are
intended to store data temporarily. The CPU accesses memory
according to a distinct hierarchy. Whether it comes from
permanent storage (the hard drive) or input (the keyboard), most
data goes in random access memory (RAM) first. The CPU then
stores pieces of data it will need to access, often in a cache, and
maintains certain special instructions in the register.

9. Read-only memory (ROM) chips are located in
the motherboard. ROM chips contain
instructions that can be directly accessed by
the CPU. Basic instructions for booting the
computer and loading the operating system are
stored in ROM. ROM chips retain their contents
even when the computer is powered down. The
contents cannot be erased or changed by
normal means.

10. Random access memory (RAM) is the
temporary storage for data and programs that
are being accessed by the CPU. RAM is volatile
memory, which means that the contents are
erased when the computer is powered off. The
more RAM in a computer, the more capacity the
computer has to hold and process large
programs and files, as well as enhance system
performance.

11. Here are some types of memory modules:

12. Storage drives read or write information on magnetic or optical
storage media. The drive can be used to store data permanently or
to retrieve information from a media disk.Storage drives can be
installed inside the computer case,such as a hard drive. For
portability, some storage drives can connect to the computer
using a USB port, a FireWire port, or an SCSI port. These portable
storage drives are sometimes referred to as removable drives and
can be used on multiple computers. Here are some common types
of storage drives:Floppy drive, Hard drive, Optical drive and Flash
drive.
STORAGE DRIVES
A. Floppy Drive
B. Hard Drive
C. Optical Drive
D. External Flash Drive

13. FLOPPY DRIVE
A floppy drive, or floppy disk drive, is a storage device that
uses removable 3.5-inch floppy disks. These magnetic floppy
disks can store 720 KB or1.44 MB of data. In a computer, the
floppy drive is usually configured as the A: drive. The floppy
drive can be used to boot the computer if it contains a
bootable floppy disk. A 5.25-inch floppy drive is older
technology and is seldom used.

14. HARD DRIVE
A hard drive, or hard disk drive, is a magnetic storage device
that is installed inside the computer. The hard drive is used as
permanent storage for data. In a Windows computer, the hard
drive is usually configured as the C: drive and contains the
operating system and applications. The hard drive is often
configured as the first drive in the boot sequence. The
storage capacity of a hard drive is measured in billions of
bytes, or gigabytes (GB). The speed of a hard drive is
measured in revolutions per minute (RPM). Multiple hard
drives can be added to increase storage capacity.

15. Traditional hard drives are magnetic. Magnetic hard drives
have drive motors designed to spin magnetic platters and the
drive heads. In contrast, the newer solid state drives (SSDs)
do not have moving parts. Because there are no drive motors
and moving parts, the SSD luses far less energy than the
magnetic hard drive. Non-volatile flash memory chips manage
all storage on an SSD, which results in faster access to data,
higher reliability, and reduced power usage. SSDs have the
same form factor as magnetic hard drives and use ATA or
SATA interfaces. SSDs can be installed as a replacement for
magnetic drives.

16. OPTICAL DRIVE
An optical drive is a storage device that uses lasers to read
data on the optical media. There are three types of optical
drives: Compact Disc (CD), Digital Versatile Disc (DVD) and
Blu-ray Disc (BD).

17. EXTERNAL FLASH DRIVE
An external flash drive, also known as a thumb drive, is a
removable storage device that connects to a USB port. An
external flash drive uses the same type of non-volatile
memory chips as solid state drives and does not require
power to maintain the data. These drives can be accessed by
the operating system in the same way that other types of
drives are accessed.

18. Types of Drive Interfaces
Hard drives and optical drives are manufactured
with different interfaces that are used to connect
the drive to the computer. To install a storage
drive in a computer, the connection interface on
the drive must be the same as the controller on
the motherboard. Here are some common drive
interfaces:
IDE
SATA
SCSI

19. IDE – Integrated Drive Electronics, also called
Advanced Technology Attachment (ATA) is an
early drive controller interface that connects
computers and hard disk drives. An IDE interface
uses a 40-pin connector.

20. SATA – Serial ATA refers to the serial version of the ATA
drive controller interface. A SATA interface uses a 7-pin
data connector.

21. SCSI – Small Computer System Interface is a drive controller
interface that can connect up to 15 drives. SCSI can connect
both internal and external drives. An SCSI interface uses a 50-
pin, 68-pin, or 80-pin connector.

22. SELF CHECK 1.1
Direction. Match items on Column A with Column B. Write
your answers on a separate
sheet of paper.

24.  1. I
 2. D
 3. F
 4. G
 5. E
 6. J
 7. B
 8. C
 9. A
 10. H

25. Information Sheet 2.1
DIGITAL PRESENTATION
Within a computer, information is represented and stored in a digital
binary format. The term bit is an abbreviation of binary digit and
represents the smallest piece of data. Humans interpret words and
pictures; computers interpret only patterns of bits.
A bit can have only two possible values, a one digit (1) or a zero digit
(0). A bit can be used to represent the state of something that has
two states. For example, a light switch can be either On or Off; in
binary representation, these states would correspond to 1 and 0,
respectively. Computers use
binary codes to represent and interpret letters, numbers and peciall
characters with bits. A commonly used code is the American Standard
Code for Information.
Computers use binary codes to represent and interpret letters, numbers and
special characters with bits. A commonly used code is the American Standard
Code for Information. Interchange (ASCII). With ASCII, each character is
represented by a string of bits. For example:
Capital letter: A = 01000001
Number: 9 = 00001001
Special character: # = 00100011
Each group of eight bits, such as the representations of letters and
numbers, is known as a byte. Codes can be used to represent almost
any type of information digitally: computer data, graphics, photos,

28.  To convert a decimal number to binary, all you have
to do is divide the number by 2. Get the quotient
and th remainderr. Bring down the quotient, divide
it by 2, and get the quotient and remainder again.
Do it repeatedly until the quotient results to 0.
Copy the remainder from bottom to top,and that is
the binary equivalent.

29.  While a bit is the smallest representation of data, the
most basic unit of digital storage is the byte. A byte
is 8 bits and is the smallest unit of measure (UOM)
used to represent data storage capacity.When
referring to storage space, we use the terms bytes
(B), kilobytes (KB), megabytes (MB), gigabytes
(GB),and terabytes (TB).One kilobyte is a little more
than one thousand bytes,specifically 1,024. A
megabyte represents more than a million bytes or
1,048,576. A gigabyte is 1,073,741,824 bytes. A
terabyte is 1,099,511,627,776. The exact number is
gained by taking 2^n power.