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Community Engagement and 
Tracking Impact
Grant-Funded Properties
Impact Goals 
Get people talking — not just sharing, 
but making new connections between 
their lives and our stories.
How we measure impact 
Narratives: “Conversations” 
Analytics: Group members, newsletter 
subscribers, number of comments
Using the new taxonomy 
Micro change: Occurring at the level of 
the individual, who has an increased 
level of knowledge or change in 
attitude, opinion and/or behavior. 
Meso change: Shifts in discourse, 
reframing an issue in the public debate 
or a change in public opinion
Micro Change
Micro Change 
A) Individual awareness . Our coverage leads to individuals 
being aware of — or increasingly concerned about — the 
experience of immigrants in the US. 
-Direct Audience feedback 
-Request for more information 
-Discussing with friends/family
Global Nation Exchange
Global Nation Exchange
Micro Change 
A) Individual awareness . Our coverage leads to individuals 
being aware of — or increasingly concerned about — the 
experience of immigrants in the US. 
-Direct Audience feedback 
-Request for more information 
-Discussing with friends/family 
B) Individual attitude change. Our listeners’ attitude changes 
after hearing our coverage. 
-Direct Audience feedback
Micro Change
Micro Change
Micro Change 
A) Individual awareness . Our coverage leads to individuals 
being aware of — or increasingly concerned about — the 
experience of immigrants in the US. 
-Direct Audience feedback 
-Request for more information 
-Discussing with friends/family 
B) Individual attitude change. Our listeners’ attitude changes 
after hearing our coverage. 
-Direct Audience feedback 
C) Individual behavior change after experiencing our content. 
-Changes in consumption/lifestyle 
-Civic engagement
Micro Change
PRI's Global Nation/ 
Immigration Reporting Survey
Meso Change
Meso Change 
A) Group awareness . Our coverage leads to groups and 
communities being aware of — or increasingly concerned 
about — the experience of immigrants in the US. 
-Discourse shift 
B) Civic engagement. Our listeners engage in civic life in a new 
or changed way. 
-Community meetings 
C) Changed priorities. Content and its impact initiates changes 
priorities in an organization. 
-Organization covers topic more

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Community Engagement and Tracking Impact for The World

  • 1. Community Engagement and Tracking Impact
  • 2.
  • 4. Impact Goals Get people talking — not just sharing, but making new connections between their lives and our stories.
  • 5. How we measure impact Narratives: “Conversations” Analytics: Group members, newsletter subscribers, number of comments
  • 6. Using the new taxonomy Micro change: Occurring at the level of the individual, who has an increased level of knowledge or change in attitude, opinion and/or behavior. Meso change: Shifts in discourse, reframing an issue in the public debate or a change in public opinion
  • 8. Micro Change A) Individual awareness . Our coverage leads to individuals being aware of — or increasingly concerned about — the experience of immigrants in the US. -Direct Audience feedback -Request for more information -Discussing with friends/family
  • 11. Micro Change A) Individual awareness . Our coverage leads to individuals being aware of — or increasingly concerned about — the experience of immigrants in the US. -Direct Audience feedback -Request for more information -Discussing with friends/family B) Individual attitude change. Our listeners’ attitude changes after hearing our coverage. -Direct Audience feedback
  • 14. Micro Change A) Individual awareness . Our coverage leads to individuals being aware of — or increasingly concerned about — the experience of immigrants in the US. -Direct Audience feedback -Request for more information -Discussing with friends/family B) Individual attitude change. Our listeners’ attitude changes after hearing our coverage. -Direct Audience feedback C) Individual behavior change after experiencing our content. -Changes in consumption/lifestyle -Civic engagement
  • 16. PRI's Global Nation/ Immigration Reporting Survey
  • 18. Meso Change A) Group awareness . Our coverage leads to groups and communities being aware of — or increasingly concerned about — the experience of immigrants in the US. -Discourse shift B) Civic engagement. Our listeners engage in civic life in a new or changed way. -Community meetings C) Changed priorities. Content and its impact initiates changes priorities in an organization. -Organization covers topic more

Editor's Notes

  1. Our beats
  2. -We find the stories that provide a surprising global perspective from today’s headlines, stories focused on the people and places the news impacts. -Example: Instead of reporting the trend for Western women leaving to join ISIS, we profiled one woman who left and now her family is looking.
  3. -evaluating our journalism beyond clicks and shares
  4. -evaluating our journalism beyond clicks and shares
  5. -Global Nation coverage -has an increased level of knowledge or change in attitude, opinion and/or behavior.
  6. -evaluating our journalism beyond clicks and shares
  7. -460 members of a vibrant and active Facebook group -helps inform stories. Results in private emails as well -Connects with each other (sharing resources, telling stories)
  8. -evaluating our journalism beyond clicks and shares
  9. -one woman wants to quit smoking hookah after reading the story
  10. -evaluating our journalism beyond clicks and shares
  11. -Monica Campbell received several emails from audience inquiring how to support the couple mentioned in the story and LGBT asylum seekers more generally. -Referred them to the resettlement agency referred to in the story. -That agency also reported receiving a number of requests to support their organization, although they did not quantify how many.
  12. -Majority of these are micro changes (awareness) 71% shared and discussed with family
  13. -Rape in the Fields: Lindsay Green-Barber concluded that MACRO outcomes like a Senate Bill followed waves of MESO outcomes (public debate).
  14. -evaluating our journalism beyond clicks and shares