Communication

1. MU1.6 Introduction to Communication in Health and Social Care and Early
years and Education

2. Time to Think…………
• Times Table Bingo

3. Aim: Know barriers to communication
Objectives:
• Outline how to identify an individuals
communication needs
• Identify the benefits of a communication
passport
• Produce a communication passport
• Explain how barriers can be overcome
• Evaluate the importance of music therapy

4. How do we know how to
communicate with a
service user?
Class Board Blast

5. • I can find out an individual’s preferred
communication methods by: asking the client,
reading their care plan, ask relatives, ask
colleagues, medical notes.
• I can find out a child’s preferred
communication method by asking the child,
ask their parent/carer, reading their ‘all about
me’ sheet or asking their keyworker.

6. If you Listen, You will hear us

7. Communication Passport
• What is a communication passport?
It contains personal information about the
service users needs, such as their medical
condition, likes and dislikes and so on. The
passport is their personal identity .

9. ICT Task
• Produce a communication passport for a
service user.
• What do you need to put in it?
• Extension task- Find out about music therapy
and how it can help a person with PMLD.

10. Peer Assessment

11. Have you met your objectives yet?

12. Review
• Post- it

13. MU1.6 Introduction to Communication in Health and Social Care and Early
years and Education
Tuesday 10th November

14. Time to Think…………..
What is an adjective?

15. Aim: Know how to communicate with
service users
Objectives:
• Identify ways to communicate with service
users
• Outline activities that promote communication
• Explain key elements to effective
communication
• Explain why communication is important in a
HCEY setting
• Evaluate the importance of stimulating
activities to promote communication

16. Communicating with Service Users
• Recap

17. Lets Play!
Communication and Language Promoting Activities

18. What areas of development did we encourage?
S p I C E

19. Its your turn
• In small groups-plan a communication
activity with a child OR an activity with an
older person who has learning difficulties.

20. Have you met your objectives yet?

21. Today we are Jeremy Kyle’s Audience
Observe the communication in this clip
• What types of body language are being
demonstrated?
• What are the tones of voices saying to the
audience?
• What can you see from looking at facial
expressions?
Jeremy Kyle

22. What were the barriers to
communication?

23. Is Jeremy Kyle an effective
communicator?
YES NO

24. Have you met your objectives yet?

25. Review

26. MU1.6 Introduction to Communication in Health and Social Care and Early
years and Education

27. Time to think………..
• Words from the letters in
• interpersonal

29. Aim: Know how to communicate with
service users
Objectives:
• Identify how isolation from civilisation
could affect communication
• Explain the frustration cycle
• Explain key elements to effective
communication
• Evaluate communication methods and
analyse the most effective methods

30. Recap
• What is a good activity to do to develop
communication skills?

31. Chicken Boy

34. Activity
• Create a poster highlighting barriers to
communication and how they can be
overcome.
Not accepting support
availableViolent
outbursts
Withdrawal
Not attempting
communication

35. Have you met your objectives yet?

36. Case Study
• Practice Nurse Case Study

37. Review-Holby City!
• Children In Need 2013
• What forms of communication do you see?

38. Reflect
• How can you improve your communication?

39. ICT Task
• Enrol onto :-
• https://www.disabilitymatters.org.uk/