Communication and Reports refer to the structured exchange of information within an organization or between business entities, where reports serve as a formal medium for conveying findings, updates, and recommendations. This topic combines the principles of effective communication with the formats and styles of professional reporting used in business and technical contexts

1. COMMUNICATION AND REPORTS
Dr DINESH S
Assistant Professor
Management Sciences
Sri Ramakrishna College of Arts & Science
(Autonomous)
Coimbatore - 641 006
Tamil Nadu, India

2. ROUTINE OR PERIODIC
• Generally pre-printed computerized forms.
Require less introduction.
• Special Reports-Specific, one time studies or
investigations. Emphasize introduction,
authorization and recommendation

3. INTERNAL AND EXTERNAL
• Internal reports are used within organizations.
• Less formal and generally short and may be
sent as memos.
• External reports are usually in manuscript
form with a covering letter

4. AUTHORIZED OR VOLUNTARY
• Authorized reports focus on reader’s interest, eg-
information, statistics, historical perspective. This
should be emphasized in the introduction.
• Details of authorization given- check whether
recommendations or actions are asked for.
• In voluntary reports, purpose should be carefully
explained.
• Background of the subject carefully prepared.

5. SHORT OR LONG
• Short report is generally 1-9 pages
• Conclusions and recommendations may be more important
• body of the report may be used only as a support
• Long reports more than 10 pages may require extensive
research such as excursions, field reports etc.
• Discusses the definition of the problem, scope and limitation
of research
• Summary reports are special reports which review other
reports and highlight important details and don’t give
background material, results etc

6. INFORMATIONAL OR ANLAYTICAL
• Informational reports give facts to inform, educate, instruct
and may not have conclusions but may have
recommendations and actions
• Informational reports may cover monitor/control of
operations, plans* and activities
• Analytical reports are generally extensive, defines problems
and terms, analysis of action taken, pros and cons of further
actions
• Information is used to support analysis
*guidelines for future action, road-maps for progress etc

7. OPERATIONS AND ACTIVITIES
• Bulk of MIS- cells, productions, shipments,
inventories, costs etc
• Personal activity report consists a description
of personal activities in conference,
convention, cells visits etc. May also contain
expense reports.

8. THANK YOU