The document discusses communication, defining it as the effective sharing of facts, opinions, or emotions between two or more people. It notes the three basic elements of communication are the sender, message, and receiver. It then discusses the encoding and transmission of ideas from sender to receiver through a channel and potential feedback. The document outlines key functions of communication in organizations like informing, instructing, sharing information, and motivating workers. It also lists factors that have increased the importance of communication like technology, information, and management changes. Additionally, it covers important aspects of effective communication and potential barriers to communication, providing suggestions for overcoming barriers. Finally, it distinguishes between verbal and non-verbal methods of communication.

1. COMMUNICATION
BY-RISHAB GUPTA

2. What is Communication?
Communication is the effective sharing or
transmission of facts opinions or emotions by 2 or
more people. The 3 basic elements of communication
are :-
 The Sender
 The Message
 The Receiver.

3. Communication
Idea of the Encoding into
Transmission
Sender. Message.
Channel.
Feedback Decodes into Receiver
receives meaningful the
Message.
Idea

4. Functions of
Communication in an
Organization.
 Inform
 Instruct
 Sharing of information
 Motivating Workers
 Leading the Organization
 Control
 Management

5. Factors Responsible for growing
importance of Communication.
1. Global business environment
2. Large scale operations
3. Technological advancement
4. Role of information
5. Change in management style
6. Need for better human relations & higher motivation
levels
7. Increasing social role.

6. IMPORTANT “C” OF COMMUNICATION.
a. Correct.
b. Clear.
c. Candid.
d. Complete.
e. Concise.
f. Consistent.
g. Coherent.
h. Courteous.
i. Credible.
j. Chronological.
k. Considerate.
l. Continuous.

7. Communication.
 Noise.
 Lack of planning.
 Wrong or unclarified assumptions.
 Semantic problems.
 Cultural barriers.
 Socio psychological barriers.
 Emotions.
 Filtering.
 Information Overload.
 Loss by transmission ( Noise)
 Poor listening & retention.
 Goal conflicts.
Offensive style.
Time & distance.

8. Overcoming Barriers
 Sender
• Planning ideas
 Overcoming
a. Different perceptions
b. Language difference
c. Inconsistent verbal &
non verbal comm.
d. Emotionality
 Receiver
 Paying attention
 Active listening
 Open mind
 Overcoming prejudicial
judgment & emotional
constraints.
 Organization
 Choosing right media
 Overcoming noise barrier
 Simplify org. structure

9. Methods of Communication.
Verbal Communications :-
I. Oral Communication
II. Written Communication
Non Verbal Communications :-
 Body Language
 Sign Language(Symbols)
 Para Language
 Circumstantial Language

10. Methods of Communication.
 Body Language
Facial expression
Eye contact
Posture
Gesture
 Body Shape
Ectomorph
Mesomorph
Endomorph
 Smell & Touch
 Silence

11. Methods of Communication.
 Sign Language
Visual symbols
Audio symbols
 Para Language
Pitch variation
Volume
Speed & pause
Stress on words
 Circumstantial Language
Space language
Surroundings
Time

12. THE END
THANK YOU