Uploaded byJasneet Sandhu
Communicating with the millennials
The document discusses differences in communication styles between Millennials and Baby Boomers in the workplace. It notes that Millennials are more active in multi-communication using various social media platforms, while senior managers are less likely to engage in these forms of communication and more resistant to change. Several solutions are proposed to help bridge the generational gaps in how different age groups communicate at work, with redesigning workspaces to promote collaboration and direct communication with management being highlighted as particularly effective approaches.
Communicating with the millennials
- 1. Communicating with the Millennials DONEBY: JASNEET SANDHU, MADAH ZAINAB, FELICIA SOBALOJU, DIANA FLORES, KANICA SHARMA AND DOJESH KEBLA
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- 8. Blogger Empire LifeInsurance Company
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- 13. Introduction Millennials havearrived in the workplace and they are bringing new ways of communication. Gen-y are more active in multi- communication Manager worry that multi- communication isn't work- related Senior managers are less likely to blog successfully
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- 15. Inferences The isa difference between Millennial and Baby Boomers Companies are looking for approaches to solve the differences Baby Boomers can not adapt to the way Millennial communicate Web chat works for both generations
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- 17. Problems Importance ofstatus to baby boomers compared to the Millennials. Difficulty in communication. Exposure to technology. Resistant to change. Trust issues between employees and employers
- 18. Alternative Solutions Web-basedorganization communication Pros: preparation of company news Cons: Time consuming Direct communication with Top Management Pros: Managing relationships Cons: Invasion of privacy Work-space Design Pros: Open space for Communication : Improving relationships Cons: Creates distractions Training Pros: Improves productivity and efficiency Cons: Costly
- 19. Best Solution Workspace design Location and design of hallways, offices, communal areas (cafeterias, elevators) within companies are being modified. New structural approach stimulates conversation and promotes collaborative working. A jungle lobby in Sydney, Australia, an indoor park in London, UK or a terrace with a view of Manhattan, New York; Google has refined the workplace. Direct communication Key strategy to communication between executives and employees is face-to-face conversation. Allow quicker understanding of internal organization problems. Brief stand-up and hallway meetings are most motivational for goal discussion.
- 20. Lessons Learned Communicationis the key to success for an organization. Workspace design improves communication. Generation gaps and evolution of communication technologies Baby boomers are resistant to change Growth of social-based communication in an organization
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