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Communicating with the
Millennials
DONE BY: JASNEET SANDHU, MADAH ZAINAB, FELICIA SOBALOJU, DIANA
FLORES, KANICA SHARMA AND DOJESH KEBLA
Logo Quiz
Facebook Pricewaterhouse
Coopers
Twitter Rock &
Republic
Tumblr Craigslist
Instagram Zune
Pinterest Banana
Republic
Blogger Empire Life Insurance
Company
MSN Husky Energy
MySpace Gucci
Skype Bison
YouTube National
Broadcasting
Company
Introduction
 Millennials have arrived in the
workplace and they are
bringing new ways of
communication.
 Gen-y are more active in multi-
communication
 Manager worry that multi-
communication isn't work-
related
 Senior managers are less likely
to blog successfully
Survey Analysis
http://www.surveymonkey.c
om/analyze/?survey_id=381
84655&OPT=NEW
Inferences
 The is a difference
between Millennial and
Baby Boomers
 Companies are looking for
approaches to solve the
differences
 Baby Boomers can not
adapt to the way
Millennial communicate
 Web chat works for both
generations
Video
http://www.youtube.co
m/watch?v=h1Cbo8XVL
hA
Problems
 Importance of status to
baby boomers
compared to the
Millennials.
 Difficulty in
communication.
 Exposure to technology.
 Resistant to change.
 Trust issues between
employees and
employers
Alternative Solutions
 Web-based organization communication
Pros: preparation of company news
Cons: Time consuming
 Direct communication with Top Management
Pros: Managing relationships
Cons: Invasion of privacy
 Work-space Design
Pros: Open space for Communication
: Improving relationships
Cons: Creates distractions
 Training
Pros: Improves productivity and efficiency
Cons: Costly
Best Solution
Workspace design
 Location and design of hallways, offices,
communal areas (cafeterias, elevators)
within companies are being modified.
 New structural approach stimulates
conversation and promotes collaborative
working.
 A jungle lobby in Sydney, Australia, an
indoor park in London, UK or a terrace with a
view of Manhattan, New York; Google has
refined the workplace.
Direct communication
 Key strategy to communication between
executives and employees is face-to-face
conversation.
 Allow quicker understanding of internal
organization problems.
 Brief stand-up and hallway meetings are
most motivational for goal discussion.
Lessons Learned
 Communication is the key to
success for an organization.
 Workspace design improves
communication.
 Generation gaps and
evolution of communication
technologies
 Baby boomers are resistant
to change
 Growth of social-based
communication in an
organization
Telephone Game

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Communicating with the millennials