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How we improved communication in a
multigenerational environment
1940
1960
1970
1980
1990
2000
1950
1940
1960
1970
1980
1990
2000
1950
1940
1960
1970
1980
1990
2000
1950
Boomers
• Personal
Gratification
• Personal
Growth
• Question
Everything
X-ers
• Pragmatism
• Seek life
balance
• Skepticism
• Cynical
Millenials
• Diversity
• Self
confident
• Socialability
An exciting
adventure
A difficult
challenge / A
contract
A means to
an end /
Fulfillment
Consensual,
collegial
Everyone is
the same, ask
why
TBD
Team Player,
loves
meetings
Entrepreneur Participative
In Person
Direct,
Immediate
E-mail,
Networking
Don’t
Appreciate it
Sorry, but how
am I doing?
At the push of
a button
Money, Title,
Recognition
Freedom is
the best
rewards
Meaningful
Work
You are
valued,
needed
Do it your
way, forget
the rules
Working with
creative
people
No Balance,
work to live
Balance
life/work
Work & Life
• TEDxSF - Scott Hess - Millennials: Who They Are & Why We Hate
Them
• The Economist “Live chart: Managing Millennials”
• Don't Just Follow Your Passion: A Talk for Generation Y: Eunice
Hii at TEDxTerryTalks 2012
• Generational Differences Chart
Bridging the Gap: How we improved communications in a multigenerational enviroment

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Bridging the Gap: How we improved communications in a multigenerational enviroment