This document discusses communication issues between the four generations currently in the workforce: Traditionalists, Baby Boomers, Generation X, and Millennials. Key issues include a lack of knowledge transfer between older and younger generations and differences in preferred communication styles. This generational disconnect can negatively impact workplace productivity, morale, and retention. The document suggests increasing generational awareness through diversity training and open communication meetings to build understanding and a cohesive team.

1. Bridging the Communication Gap
Between Workforce Generations
By: Cara Owens
MMC 680 | Bellevue University

2. Agenda
u 4 Workplace Generations
u Characteristics
u Communication Issues
u Negative Impact
u Solution

3. • Born Between 1925-1945
• Comprise 15.6% of Workforce
• Dedicated, Respects Authority, Believes Age = Seniority
Traditionalists

4. • Born Between 1946-1964
• Comprise 32.4% of Workforce
• Ambitious, Educated, Strong Work Ethic
Baby Boomers

5. • Born Between 1964-1980
• Comprise 22.8% of Workforce
• Independent, Results Driven, Work to Live
Generation X

6. • Born Between 1980-2000
• Comprise 29.2% of Workforce
• Techno Savvy (Digital Generation), Confident, Family Focused, Innovative
Millennials

7. Characteristics

8. Communication Issues
u Lack of Communication
o Lack of Trust
Example: Traditionalists and Baby Boomers not transferring knowledge
u Miscommunication
o Differing Preferred Styles
Example: Millennials prefer text messaging, social media, and e-mails

9. Negative Impact on Workplace
u Decreased Productivity
u Decreased Morale
u Lack of Teamwork
u Increased Frustration
u Tension Between Employees
u Increased Turnover

10. Suggestions for Improvement
u Increase Generational Awareness
o Helps Eliminate Stereotypes and Misconceptions
u Implement Employee Meetings, Encouraging Open Communication
o Helps Build a Cohesive Team
u Instate An Organization-Wide Generational Diversity Training
o Helps Employees Improve Knowledge and Encourages Respect

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