8. Communication Issues
u Lack of Communication
o Lack of Trust
Example: Traditionalists and Baby Boomers not transferring knowledge
u Miscommunication
o Differing Preferred Styles
Example: Millennials prefer text messaging, social media, and e-mails
9. Negative Impact on Workplace
u Decreased Productivity
u Decreased Morale
u Lack of Teamwork
u Increased Frustration
u Tension Between Employees
u Increased Turnover
10. Suggestions for Improvement
u Increase Generational Awareness
o Helps Eliminate Stereotypes and Misconceptions
u Implement Employee Meetings, Encouraging Open Communication
o Helps Build a Cohesive Team
u Instate An Organization-Wide Generational Diversity Training
o Helps Employees Improve Knowledge and Encourages Respect
11. Addeco USA (2015). Multi-Generational Employees [Image], Retrieved from http://www.blog.adeccousa.com%2Fmulti-generational-employee-motivation
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Dittmann, M. (2005, June 1). Generational differences at work. Retrieved July 2, 2015, from http://www.apa.org/monitor/jun05/generational.aspx
Drynan, L. (2011, July 1). Communication clash: gender and generational effects on communication in the workplace. Retrieved July 5, 2015, from http://www.amcto.com/imis15/Documents/Leslie Drynan - Communication Clash - Gender
and Generational Effects on Communication.pdf
Fallon, N. (2014, June 16). Tackling the challenges of the multigenerational workforce. Retrieved July 3, 2015.
FDU Magazine (2005). Characteristic Chart [Image], Retrieved from http://www.fdu.edu/newspubs/magazine/05ws/generations.htm
Goudreau, J. (2013, February 14). How to communicate in the new multigenerational office. Retrieved July 2, 2015.
Hillman, D. R., Jr. (2013). Understanding generational differences in the U.S. workplace: Implications for managing generationally-diverse employees (Order No. 3602436). Available from ProQuest Dissertations & Theses Full Text.
(1468679351). Retrieved from http://ezproxy.bellevue.edu:80/login?url=http://search.proquest.com/docview/1468679351?accountid=28125
Honla (2015). Baby Boomers [Image], Retrieved from http://www.honla.org%2Fcontent%2Fbusiness-ideas-aimed-baby-boomers&ei=FFbDVcPLGcawe-2FpKgC&psig=AFQjCNFgRQUM5Ilka2_1HNw1vc1WXxrKgQ&ust=1438951316487402
Rob Gurwitt (2013). Generation X [Image], Retrieved from http://www.governing.com/topics/mgmt/gov-how-generation-x-shaping-government.html
Shawna Britt (2010). Communication Differences [Image], Retrieved from http://www.slideshare.net/ShawnaBritt/can-gen-y-baby-boomers-coexist-in-the-workplace-082010
Suburban Millennial Institute (2015). Millennials [Image], Retrieved from http://www.lipolitics.com/blog/2015/01/29/event-a-discussion-of-why-the-millennial-generation-is-leaving-long-island/
ITHACA (2002). Traditionalists [Image], Retrieved from http://www.ithaca.edu%2Ficview%2Fstories%2Fthe-office-
today-20202%2F&ei=tFPDVbHAFMPWepLvqpAH&psig=AFQjCNHZwQZbGAaQEExfl5KKlZ3geoZ0HQ&ust=1438950708385501
Swan, J. (2012). Why are multi generational workplaces important, and what benefits can they bring? Quality in Ageing and Older Adults, 13(4), 270-274.
The Futures Company (2015). Communication Cartoon Strip [Image], Retrieved from http://www.slideshare.net/AndreHarris1/the-generational-divide-a-closer-look-at-millennials
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