Communicating bad news requires stating the situation clearly without obscuring facts, providing relevant context and history, and explaining any recommendations or decisions while reaffirming long term goals and vision to boost confidence and morale during difficult times.

1. Communicating Bad News

2. hHHow to communicate bad news?

3. Our situationState the bad news

4. Use buffer statements effectively

5. Be clear, don’t try to obscure the situationKEY:Be visible and honest throughout and "speed the bad news".

6. How Did This Happen?Explain:Any relevant history, facts, or strategies

7. Original assumptions that are no longer validRecommendation or DecisionState the recommended course of action or decision

8. Discuss how recommendation addresses the problem

9. Discuss how plan will address hardships resulting from actionOur Vision for the FutureReaffirm your goals