The document discusses effective communication skills. It emphasizes that communication is more than just exchanging information - it requires understanding emotions, listening actively, and conveying messages clearly. The document provides tips for developing key communication skills like engaged listening, interpreting nonverbal cues, managing stress, and asserting oneself respectfully. These skills involve focusing on the speaker, paying attention to body language, pausing to collect thoughts under pressure, and expressing needs while respecting others. Mastering communication requires practice but can improve quality of life.

1. Communicate to win

2. As Paul says in 1 Timothy 4:12, it is
important that we as young leaders
need to set an example by
exhibiting Christ-like posture in
word and Deed

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6. Communication is a complex subject with
many areas and skills to consider.
Communicating effectively is a teachable skill,
therefore following a few tips will enable you
to hone up on your communication skills.

7. ListeningReading
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Types of Business Communication Skills

8. Being able to communicate effectively is the most important
of all life skills
The ability to communicate information accurately, clearly
and as intended, is a vital life skill and something that should
not be overlooked.
It’s never too late to work on your communication skills and
by doing so improve your quality of life.

9. • Communication is more effective when it becomes spontaneous rather than formulaic.
• A speech that is read, for example, rarely has the same impact as a speech that’s delivered
(or appears to be delivered) spontaneously.
• Of course, it takes time and effort to develop these skills.
• The more effort and practice you put in, the more instinctive and effective your
communication skills will become.

10. Top 10 Communication Skills
1. Listening
2. Nonverbal Communication
3. Clarity and Concision
4. Friendliness
5. Confidence
6. Empathy
7. Open-Mindedness
8. Respect
9. Feedback
10. Picking the Right Medium

11. Things to do to improve your communication skills:
1. Listen, listen, and listen
2. Who you are talking to matters
3. Body language matters.
4. Check your message (before you hit send/share).
5. Be brief, yet specific.
6. Write things down.
7. Sometimes it’s better to pick up the phone.
8. Think before you speak.
9. Treat everyone equally.
10. Maintain a positive attitude and smile.

12. Effective communication :
Effective communication is about more than just exchanging information. It's about
understanding the emotion and intentions behind the information. As well as being able
to clearly convey a message, you need to also listen in a way that gains the full meaning
of what’s being said and makes the other person feel heard and understood.

13. What’s stopping you from communicating effectively?
 Stress and out-of-control emotion.  Lack of focus.
 Inconsistent body language. • Negative body language

14. More than just the words you use, effective communication combines a set of 4 skills:
 Engaged listening  Nonverbal communication
 Managing stress in the moment • Asserting yourself in a respectful way

15. Skill 1: Tips for becoming an engaged listener
 Focus fully on the speaker.
 Favor your right ear.
 Avoid interrupting or trying to redirect the conversation to your concerns
 Show your interest in what's being said.
 Try to set aside judgment.
 Provide feedback.

16. Skill 2: Pay attention to nonverbal signals
Improve how you read nonverbal communication
• Be aware of individual differences.
• Look at nonverbal communication signals as a group.
• Use nonverbal signals that match up with your words
• Adjust your nonverbal signals according to the context.
• Avoid negative body language

17. Skill 3: Keep stress in check
Communicate effectively by staying calm under pressure
 Use stalling tactics to give yourself time to think
 Pause to collect your thoughts. Silence isn’t necessarily a bad thing
 Make one point and provide an example or supporting piece of information.
 Deliver your words clearly.
 Wrap up with a summary and then stop.

18. Skill 4: Assert yourself
 Value yourself and your options. They are as important as anyone else's.
 Know your needs and wants. Learn to express them without infringing on the rights of others
 Express negative thoughts in a positive way. It's OK to be angry, but you must be respectful as well.
 Receive feedback positively. Accept compliments graciously, learn from your mistakes, ask for help when
needed.
 Learn to say "no." Know your limits and don't let others take advantage of you. Look for alternatives so everyone
feels good about the outcome.