This document summarizes a presentation about automating commission tracking using Process Builder, formulas, and workflows in Salesforce. The presentation addresses challenges with manual commission tracking using spreadsheets, including time consumption, errors, and unhappy sales reps. It provides a case study of how Process Builder was used to solve a client's commission tracking problem and meet their requirements. The key aspects of the solution included using Process Builder records, a commission custom object, flow, workflow, and custom formula fields. The presentation demonstrates the solution in action and shares lessons learned about using Process Builder.
How do you get people to adopt? How do you make them happy? What about writing flows to capture data for events (like volunteers, event, presentations, etc.)? Join us to learn how you can incorporate search before add, automate related record creation and updating, and more that will bring cheers throughout your org! You should have beginner knowledge of Flow and intermediate knowledge of the Salesforce data architecture to fully enjoy this session.
Integrating High-Velocity External Data in Your Salesforce ApplicationSalesforce Developers
Do you need to present your Salesforce application users with tailored, real-time information from external sources, but are concerned with latency and consuming API resources? Fusing this type of data with Salesforce-hosted data quickly and securely poses unique challenges to a Salesforce developer. Join us as we demonstrate how we developed an external service and authenticated with Salesforce OAuth to address these challenges. Our approach uses a stateless node.js websocket for real-time delivery of marketing activity information. This service doubles as an idempotent cache for Salesforce data, synced with Salesforce, needed to customize this marketing activity information.
How do you get people to adopt? How do you make them happy? What about writing flows to capture data for events (like volunteers, event, presentations, etc.)? Join us to learn how you can incorporate search before add, automate related record creation and updating, and more that will bring cheers throughout your org! You should have beginner knowledge of Flow and intermediate knowledge of the Salesforce data architecture to fully enjoy this session.
Integrating High-Velocity External Data in Your Salesforce ApplicationSalesforce Developers
Do you need to present your Salesforce application users with tailored, real-time information from external sources, but are concerned with latency and consuming API resources? Fusing this type of data with Salesforce-hosted data quickly and securely poses unique challenges to a Salesforce developer. Join us as we demonstrate how we developed an external service and authenticated with Salesforce OAuth to address these challenges. Our approach uses a stateless node.js websocket for real-time delivery of marketing activity information. This service doubles as an idempotent cache for Salesforce data, synced with Salesforce, needed to customize this marketing activity information.
The Invisible Admin: Tricking Users into Adopting Salesforce - Allison KleinSalesforce Admins
How do you make an impact in an environment where 'user adoption' is a foreign concept? Admins at small organizations often lack buy-in & resources from both colleagues & management, but by tricking users with small but powerful hacks, Admins can showcase the power of Salesforce and drive the user experience. We'll focus on using formula fields to increase user adoption and make Salesforce a more seamless part of a user's life.
Chatter 101 for the Salesforce Admin - Becky WebsterSalesforce Admins
Any #AwesomeAdmin knows that Chatter is the all-purpose grease for their Salesforce engine, but many admins have yet to leap into the land of true Chatter awesomeness. By establishing a few simple processes and making key configuration changes, admins will be much more productive while empowering their leadership and colleagues to work together in an efficient and fun way! Whether you're a new Salesforce admin or a long time vet, join us to learn how Chatter can help you take your #AwesomeAdmin status to the next level.
Solo Admins: Getting Your Work Noticed - Kerry Townsend & Jodi WagnerSalesforce Admins
As a Solo #AwesomeAdmin, you are already technically gifted and detail-oriented, but maybe Sales and Marketing is not your thing (especially when it comes to yourself). Join us to learn how to get your work noticed as a Solo Admin. You will get practical tips on how to develop a personal marketing communication plan with examples of tactics which will both drive user adoption and boost your career prospects!
Marketing Effectively to Drive Adoption and Compliance Using Flow - Jeremiah ...Salesforce Admins
We actively market to our customers. How often do we think about marketing to our users? As Admins, it's important to keep the lines of communication open with internal customers. Join us as we show you how to use point-and-click development tools to foster internal relationships and drive adoption.
Interested in learning about webhook handlers for Force.com? Join us to see how by using Force.com Sites, Apex REST, and JSON & Crypto libraries, we can build our very own webhook handlers for real-time, efficient integration with the Force.com platform. We'll dive into code and build handlers that integrate with a subscription-based billing service, as well as an issue-tracking service.
Lookout! Legal Pitfalls to Avoid When Forming your StartupEric Wu
Combining all of the fun of legal contracts with all of the clarity of the tax code, forming a new business can be daunting. This session will make the process a little less fearsome by covering the common concerns faced by first time entrepreneurs. This session definitely doesn't take the place of an attorney, but will allow attendees to ask good questions and work more efficiently when they're "on the clock." Learn more about:
- Corporations vs LLC's
- Dividing founder equity
- Why founding a business is like getting married
Fliptop presentation at Dreamforce 2014, learn how InsideView improved conversion and win rates leveraging marketing data intelligence and predictive lead scoring
The AppExchange Marketplace is one of the major ways for customers to learn about your app and how it can benefit them. It is a key element that needs to be in your business’ marketing strategy and building a high-performing listing is a key competitive differentiator. Join us in this session to learn how to build an optimized AppExchange listing and deliver a great custome experience.
The Invisible Admin: Tricking Users into Adopting Salesforce - Allison KleinSalesforce Admins
How do you make an impact in an environment where 'user adoption' is a foreign concept? Admins at small organizations often lack buy-in & resources from both colleagues & management, but by tricking users with small but powerful hacks, Admins can showcase the power of Salesforce and drive the user experience. We'll focus on using formula fields to increase user adoption and make Salesforce a more seamless part of a user's life.
Chatter 101 for the Salesforce Admin - Becky WebsterSalesforce Admins
Any #AwesomeAdmin knows that Chatter is the all-purpose grease for their Salesforce engine, but many admins have yet to leap into the land of true Chatter awesomeness. By establishing a few simple processes and making key configuration changes, admins will be much more productive while empowering their leadership and colleagues to work together in an efficient and fun way! Whether you're a new Salesforce admin or a long time vet, join us to learn how Chatter can help you take your #AwesomeAdmin status to the next level.
Solo Admins: Getting Your Work Noticed - Kerry Townsend & Jodi WagnerSalesforce Admins
As a Solo #AwesomeAdmin, you are already technically gifted and detail-oriented, but maybe Sales and Marketing is not your thing (especially when it comes to yourself). Join us to learn how to get your work noticed as a Solo Admin. You will get practical tips on how to develop a personal marketing communication plan with examples of tactics which will both drive user adoption and boost your career prospects!
Marketing Effectively to Drive Adoption and Compliance Using Flow - Jeremiah ...Salesforce Admins
We actively market to our customers. How often do we think about marketing to our users? As Admins, it's important to keep the lines of communication open with internal customers. Join us as we show you how to use point-and-click development tools to foster internal relationships and drive adoption.
Interested in learning about webhook handlers for Force.com? Join us to see how by using Force.com Sites, Apex REST, and JSON & Crypto libraries, we can build our very own webhook handlers for real-time, efficient integration with the Force.com platform. We'll dive into code and build handlers that integrate with a subscription-based billing service, as well as an issue-tracking service.
Lookout! Legal Pitfalls to Avoid When Forming your StartupEric Wu
Combining all of the fun of legal contracts with all of the clarity of the tax code, forming a new business can be daunting. This session will make the process a little less fearsome by covering the common concerns faced by first time entrepreneurs. This session definitely doesn't take the place of an attorney, but will allow attendees to ask good questions and work more efficiently when they're "on the clock." Learn more about:
- Corporations vs LLC's
- Dividing founder equity
- Why founding a business is like getting married
Fliptop presentation at Dreamforce 2014, learn how InsideView improved conversion and win rates leveraging marketing data intelligence and predictive lead scoring
The AppExchange Marketplace is one of the major ways for customers to learn about your app and how it can benefit them. It is a key element that needs to be in your business’ marketing strategy and building a high-performing listing is a key competitive differentiator. Join us in this session to learn how to build an optimized AppExchange listing and deliver a great custome experience.
Curious to know what Lightning Platform is, how you can best develop with it, or looking for specific best practices for implementation? We’ve got the Lightning Platform Product Management team on tap to address some of your most burning questions and help you build apps faster!
You've got your salesforce.com org humming. You are the master of button-click admins. Join us to learn how you can leverage the power of the Force.com platform to build your own social enterprise. At the end of this session, you will walk away with five developer tips and tricks, all possible directly via the browser, that you can put into practice as soon as you get back to the office.
Have you ever encountered a Salesforce bug? Ever wonder how salesforce.com fixes a bug and how you can track the progress? We invite all admins, developers, partners, and power users to join us on a behind the scenes journey following a bug through salesforce.com support and engineering. Learn how you can use the public known issues site to track bugs affecting your organization.
Doc is Dead! How Walkthroughs Changed Salesforce's Content StrategySalesforce Engineering
Talk given by Gavin Austin, Principal Technical Writer at Salesforce, at STC Summit 16'
Customers no longer have the patience to read online help or user guides. To help customers better understand why they should use a variety of features, and renew their subscription-based apps, Salesforce conducted research to determine the content types that engaged customers most. The result—Salesforce changed its content strategy. In this session, you’ll learn: what types of interactive content we’re creating at Salesforce, why Salesforce moved to interactive content over documentation, and how a large company changed its content strategy and how customers responded.
The secret formula to being an #AwesomeAdmin is…FORMULAS! Join Admin Evangelist Jennifer Lee for this session to understand Salesforce formulas, how to build them, and some of the most common use cases for formulas. You will learn the basic framework for a Salesforce formula, where they can be used, and considerations for building them.
Watch the Trailhead LIVE Episode here: https://trailhead.salesforce.com/live/broadcasts/a2r3k000001vDKv/admin-best-practices-building-useful-formulas
Admin Best Practices: 3 Steps to Seamless DeploymentsSalesforce Admins
Deployment strategies can make or break the rollout of a new configuration into production. Join Carlos Siqueira, Salesforce MVP, and J. Steadman, Lead Admin Evangelist, as they walk through three steps to manage deployments without disruption - while avoiding bugs and increasing user adoption.
Watch the episode here: https://trailhead.salesforce.com/live/broadcasts/a2r3k000001vDKq/admin-best-practices-3-steps-to-seamless-deployments
Awesome Admins Automate: Integrate Flow with AI and ChatbotsSalesforce Admins
Think of a business process today that could be optimized. With Einstein Automate, you can reimagine this process and completely shift the way your employees and customers engage with your business. Come learn how to build end-to-end workflows by combining Salesforce Flow with AI, chatbot, or low-code integration tools.
Watch the Episode here: https://trailhead.salesforce.com/live/broadcasts/a2r3k000001vCmQ/awesome-admins-automate-integrate-flow-with-ai-and-chatbots
#AwesomeAdmins Automate: Create Triggered Flows and Batch JobsSalesforce Admins
What are some manual tasks that are recurring for your team today? How much time do they spend on them? Salesforce Flow can reduce the time spent on these tasks and remove the potential for error by automatically performing any follow-up actions for you. Come learn how simple it is to create record-triggered flows, schedule-triggered flows, and batch jobs using Flow Builder and get started on your automation journey today.
Watch the full episode here: https://trailhead.salesforce.com/live/broadcasts/a2r3k000001vCmK/awesome-admins-automate-create-triggered-flows-and-batch-jobs
Admin Best Practices: Introducing Einstein Recommendation BuilderSalesforce Admins
You’re invited to learn about a new AI capability in the Salesforce Platform, Einstein Recommendation Builder. You might be familiar with recommendations while you are shopping on your favorite online retailer. Einstein Recommendation Builder brings a similar recommendation engine capability into the Salesforce Platform that can be leveraged for CRM applications. Join us to hear use cases, see a live demo, and learn how you can start building your own personalized, AI-powered recommendations.
Watch the Trailhead LIVE Episode here: https://trailhead.salesforce.com/live/broadcasts/a2r3k000001Lc9i/admin-best-practices-introducing-einstein-recommendation-builder
Essential Habits for Salesforce Admins: Actionable AnalyticsSalesforce Admins
As a Salesforce Admin, you have four core responsibilities that you need to master to succeed and grow your career. In this session, we'll dive into the core responsibility of Actionable Analytics and the habits you need to build to successfully master it: review key reports, meet with business leaders, report on report usage, check custom report types, and update business performance metrics. You'll learn how to develop each habit, with expert advice and key actionable takeaways.
Watch the broadcast here: https://trailhead.salesforce.com/live/broadcasts/a2r3k000001n2Ri/essential-habits-for-salesforce-admins-actionable-analytics
For more about the four-part Essential Habits for Salesforce Admins series, check out the blog post here: https://admin.salesforce.com/blog/2020/essential-habits-for-salesforce-admins-just-got-bigger-and-better
As a Salesforce Admin, you have four core responsibilities that you need to master to succeed and grow your career. In this session, we'll dive into the core responsibility of Security and the habits you need to build to successfully master it: review roles, profiles, and permissions sets; run Health Check; align with IT, and review login history. You'll learn how to develop each habit, with expert advice and key actionable takeaways for you to implement right away.
Learn about the Essential Habits for Salesforce Admins series here: https://admin.salesforce.com/blog/2020/essential-habits-for-salesforce-admins-just-got-bigger-and-better
Essential Habits for Salesforce Admins: Data ManagementSalesforce Admins
As a Salesforce Admin, you have four core responsibilities that you need to master to succeed and grow your career. In this session, we'll dive into the core responsibility of Data Management and the habits you need to build to successfully master it: export data, review duplicates, create a data dictionary, refresh sandboxes, delete junk, and run Optimizer. You'll learn how to develop each habit, with expert advice and key actionable takeaways for you to implement right away.
For more about the four-part Essential Habits for Salesforce Admins series, check out the blog post here: https://admin.salesforce.com/blog/2020/essential-habits-for-salesforce-admins-just-got-bigger-and-better
Essential Habits for Salesforce Admins: User ManagementSalesforce Admins
As a Salesforce Admin, you have four core responsibilities that you need to master to succeed and grow your career. In this session, we'll dive into the core responsibility of User Management and the habits you need to build to successfully master it: get to know your users, analyze usage with dashboards, communicate with leadership, review documentation, and audit your users. You'll learn how to develop each habit, with expert advice and key actionable takeaways for you to implement right away.
For more about the four-part Essential Habits for Salesforce Admins series, check out the blog post here: https://admin.salesforce.com/blog/2020/essential-habits-for-salesforce-admins-just-got-bigger-and-better
Join Benjamin Reynolds, CEO and Founder of Alternative Partners, and Keren Stanley, Sr. Customer Adoption & Growth Manager at Salesforce, as they discuss how to grow a team of Salesforce admins with the technical chops and soft skills to succeed.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
"Impact of front-end architecture on development cost", Viktor TurskyiFwdays
I have heard many times that architecture is not important for the front-end. Also, many times I have seen how developers implement features on the front-end just following the standard rules for a framework and think that this is enough to successfully launch the project, and then the project fails. How to prevent this and what approach to choose? I have launched dozens of complex projects and during the talk we will analyze which approaches have worked for me and which have not.
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
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During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
PHP Frameworks: I want to break free (IPC Berlin 2024)Ralf Eggert
In this presentation, we examine the challenges and limitations of relying too heavily on PHP frameworks in web development. We discuss the history of PHP and its frameworks to understand how this dependence has evolved. The focus will be on providing concrete tips and strategies to reduce reliance on these frameworks, based on real-world examples and practical considerations. The goal is to equip developers with the skills and knowledge to create more flexible and future-proof web applications. We'll explore the importance of maintaining autonomy in a rapidly changing tech landscape and how to make informed decisions in PHP development.
This talk is aimed at encouraging a more independent approach to using PHP frameworks, moving towards a more flexible and future-proof approach to PHP development.
Search and Society: Reimagining Information Access for Radical FuturesBhaskar Mitra
The field of Information retrieval (IR) is currently undergoing a transformative shift, at least partly due to the emerging applications of generative AI to information access. In this talk, we will deliberate on the sociotechnical implications of generative AI for information access. We will argue that there is both a critical necessity and an exciting opportunity for the IR community to re-center our research agendas on societal needs while dismantling the artificial separation between the work on fairness, accountability, transparency, and ethics in IR and the rest of IR research. Instead of adopting a reactionary strategy of trying to mitigate potential social harms from emerging technologies, the community should aim to proactively set the research agenda for the kinds of systems we should build inspired by diverse explicitly stated sociotechnical imaginaries. The sociotechnical imaginaries that underpin the design and development of information access technologies needs to be explicitly articulated, and we need to develop theories of change in context of these diverse perspectives. Our guiding future imaginaries must be informed by other academic fields, such as democratic theory and critical theory, and should be co-developed with social science scholars, legal scholars, civil rights and social justice activists, and artists, among others.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...
Commission Tracking: Automate Using Process Builder, Formulas and Workflows! - Linda Johnson
1. Commission Tracking:
Automate Using Process Builder,
Formulas and Workflows!
Linda M Johnson
Sr Consultant – Salesforce Practice
Linda.johnson@summa-tech.com
@ljpebbles
2. Safe harbor statement under the Private Securities Litigation Reform Act of 1995:
This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties
materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed
or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-
looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any
statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new,
planned, or upgraded services or technology developments and customer contracts or use of our services.
The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new
functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our
operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of any
litigation, risks associated with completed and any possible mergers and acquisitions, the immature market in which we operate, our
relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our
service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger
enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our
annual report on Form 10-K for the most recent fiscal year and in our quarterly report on Form 10-Q for the most recent fiscal quarter.
These documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section
of our Web site.
Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available
and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features
that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.
Safe Harbor
4. v A manual commission process (Spreadsheet)
v Time consuming calculation and consolidation
v Frequent errors
v Reworking the numbers
v Unhappy Sales Reps
Have You Ever Faced These Challenges?
5. v A powerful example of how Process Builder can make process
change easier and faster
v Case study of a Commission Tracking Problem solved with Process
Builder
v Demo
v Benefit from my lessons learned
What You’ll Get From Our Time Together
6. v Commissions may need to be paid to “Inside Sales” as well as
Opportunity “Owner”
v Ownership of opportunities can and will be transferred multiple
times
v Account Ownership is often changed en-masse, thereby changing
the opportunity owner
v Ability to override calculated commission amount
v Ability to track “errors”
Our Client’s Must Haves
7. v Process Builder Records
v Commission Object (Custom Object)
v Flow
v Workflow
v Custom Formula fields
v Roll-up Helper
Process Builder Key in Developing Solution
12. 1. Each process is associated with a single object
2. You can’t change the order of the criteria nodes or the order of the actions
3. Process Builder is not “Bulkified” there are limits
4. Salesforce “magic” occurs when Account Ownership changes
5. Salesforce “magic” occurs when a lead is converted and the opportunity
owner is set
a. You must enable the lead setting Enable Validation and Triggers from Lead Convert.
6. Workflow may still be easier depending on the process
7. When creating formulas and testing for Blank fields, make sure that you have
checked “Treat Blank Fields as Blank”!
Sharing My Lessons Learned
13. When you are faced with a process problem,
think about using Process Builder,
a powerful tool in your Salesforce “Tool Box”
My Challenge to You