Dallas User Group July 2009 Meeting


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Dallas User Group Meeting, July 2009

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  • Hello and welcome to the Success in the Cloud Tour for 2008! My name is…. We have an exciting event planned for today. To help you learn about salesforce.com, we’re going to let our customers explain how they use our products and the value they derive from our service. This session is intended for prospective customers of Salesforce.com and we’ll give you an overview of our company, products, and let you hear from some local customers. If you are a customer of salesforce.com, In encourage you to go to the room next door where there is a local user group meeting sharing best practices in on-demand and going through our product roadmap.
  • As you may know, we are a publicly traded company and have to abide by certain legal restrictions. I’ll like to highlight that any purchase decisions you make for Salesforce products should be based on existing funtionality and not on any future products or services that may be mentioned here today. A full copy of our safe harbor statement is available on our website.
  • Dallas User Group July 2009 Meeting

    1. 1. CRM Success In The Cloud Dallas User Group July 2009 Meeting
    2. 2. Agenda <ul><li>Welcome & Introductions </li></ul><ul><li>About the User Group </li></ul><ul><li>Partner Presentation </li></ul><ul><ul><li>Amanda Lea| Pervasive DataSolutions </li></ul></ul><ul><li>Events/Happenings </li></ul><ul><li>Open Discussion </li></ul><ul><li>Housekeeping </li></ul><ul><li>ReachLocal Tour </li></ul>
    3. 3. <ul><li>Safe harbor statement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services. </li></ul><ul><li>The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our quarterly report on Form 10-Q filed on August 19, 2005 and in other filings with the Securities and Exchange Commission. These documents are available on the SEC Filings section of the Investor Information section of our Web site. </li></ul><ul><li>Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available.  Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements. </li></ul>Safe Harbor
    4. 4. About the User Group <ul><li>Blog </li></ul><ul><ul><li>http://usergroups.salesforce.com/dallas/ </li></ul></ul><ul><li>Twitter </li></ul><ul><ul><li>https://twitter.com/dallasusergroup </li></ul></ul><ul><li>Facebook </li></ul><ul><ul><li>Coming soon </li></ul></ul><ul><li>What else should we use to communicate? </li></ul>
    5. 5. About the User Group <ul><li>Vision </li></ul><ul><ul><li>Build an enthusiastic local community group that enables members to be more successful with salesforce.com. </li></ul></ul><ul><li>Objectives </li></ul><ul><ul><li>Success – provide a forum for members to exchange ideas, best practices, and lessons learned using salesforce.com </li></ul></ul><ul><ul><li>Flexibility – develop a meeting structure that allows for flexibility, changing member needs, and maturity level </li></ul></ul><ul><ul><li>Quality - ensure that the content being delivered reflects the needs of a majority of the members </li></ul></ul>
    6. 6. What’s in it for you? <ul><li>Networking </li></ul><ul><li>New ideas </li></ul><ul><li>Tips & tricks </li></ul><ul><li>Explore partner tools and services </li></ul>
    7. 7. Partner Presentation Amanda Lea – Pervasive DataSolutions
    8. 8. Updates/Events/Happenings
    9. 9. Summer ‘09 Release & Open Discussion <ul><li>Features </li></ul><ul><ul><li>http :// ideas.salesforce.com/popular/coming_in_summer_09 </li></ul></ul><ul><li>Ideas Under Consideration </li></ul><ul><ul><li>http://ideas.salesforce.com/popular/ideas_under_consideration </li></ul></ul><ul><li>Force.com Community Links </li></ul><ul><ul><li>IdeaExchange – http://ideas.salesforce.com/ </li></ul></ul><ul><ul><li>Community Forum - http://community.salesforce.com/ </li></ul></ul><ul><li>Open Discussion </li></ul><ul><ul><li>Did you implement something cool? Having a challenge? </li></ul></ul>
    10. 10. Upcoming Events <ul><li>Dreamforce </li></ul><ul><ul><li>November 17-20, 2009 ( www.dreamforce.com ) </li></ul></ul><ul><ul><li>Remember to use the UG promotion (CRUSER) </li></ul></ul><ul><ul><li>$100 off Early Bird Price (making it $699) </li></ul></ul><ul><ul><li>Check out the ROI document at the Dreamforce site </li></ul></ul>
    11. 11. Admin to AppBuilder Campaign
    12. 12. It’s Easy to Get Started <ul><li>Register for a Free Starter Kit for Admins </li></ul><ul><ul><li>Free Force.com Online Training Modules </li></ul></ul><ul><ul><li>App Templates for Common Business Needs </li></ul></ul><ul><ul><li>10 Free Force.com One-App Licenses (Up to 1 Year) </li></ul></ul><ul><li>www.salesforce.com/hero </li></ul>
    13. 13. Time to share…User Group best practices <ul><li>Some new ideas </li></ul><ul><li>Innovative agendas </li></ul><ul><li>Innovative scheduling </li></ul><ul><li>Community support </li></ul><ul><li>Virtual options </li></ul>
    14. 14. A couple of sites to bookmark… <ul><li>http://usergroups.salesforce.com/dallas </li></ul><ul><li>www.appexchange.com </li></ul><ul><li>http://success.salesforce.com </li></ul><ul><ul><li>http://ideas.salesforce.com </li></ul></ul><ul><li>http ://developer.force.com </li></ul><ul><li>Follow Salesforce on Facebook </li></ul><ul><li>Lots of options on Twitter </li></ul><ul><li>Posting a Job / Looking for a Job: </li></ul><ul><ul><li>http://community.salesforce.com/sforce/board?board.id=jobs </li></ul></ul>
    15. 15. <ul><li>Thank you! </li></ul><ul><li>Thank you! </li></ul><ul><li>Thank you! </li></ul>