The document provides information about the COM 537 Final Exam from the University of Phoenix, including 30 multiple choice questions covering various communication topics. It discusses communication types, social media criticisms, high-context vs low-context cultures, noise types, listening behaviors, proxemics, public relations roles, crisis communication planning steps, cognitive dissonance, semantics, transactional communication model components, leadership styles, stereotypes, and believing verbal vs non-verbal messages. The document is authored by an online education company providing exam preparation materials.