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What we are going to cover today Case The Client Where to Start Data Gathering Strategy The 3 C’s Model Initial Hypothesis Goals & Objectives Target Audience Personas Tactics SERPs SEO Components Keyword Analysis Coding & Content Linkbuilding Local Factors Metrics Leading & Lagging The Future Trends
The Client Scenario: “we’re are looking for someone to help us increase sales can you help us?”
Where to Start Start by defining the target market and then do some research. Who do you want to reach? What are their demographics? What are their psycographics? What are their technographics?
Where to Start Start by defining the target market and then do some research. Who do you want to reach? What are their demographics?  gender, race, age, home ownership, employment status, location, etc. What are their psycographics? values, attitudes, interests, lifestyle, opinions What are their technographics? ownership, use patterns, and attitudes toward information, communication and entertainment
Where can you get data Some good sources for data http://siteanalytics.compete.com/bmwusa.com/ https://www.google.com/adplanner/?pli=1#siteSearch?uid=domain%253A%2520bmwusa.com&geo=US&lp=false http://www.forrester.com/empowered/tool_consumer.html http://boardreader.com/s/bmw%20service%20san%20diego.html https://adwords.google.com/select/KeywordToolExternal http://www.google.com/insights/search/ http://www.google.com/analytics/ http://factfinder2.census.gov/faces/nav/jsf/pages/index.xhtml
On Strategy “Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat.” – Sun Tzu “Rowing harder doesn’t help if the boat is headed in the wrong direction.” – Kenichi Ohmae
The 3 C’s Model Company Customers Competitors Company – Service and repair center in Escondido, CA focusing on BMW, Audi…    Customers – All German Auto’s customers break into three segments…    Competitors – Competition from dealers and other local service centers is…
Initial Hypothesis All German Auto’s most critical business problem is: Customer awareness. Our initial hypothesis to solve All German Auto’s most critical business problem is: Improve their local search engine rankings.
All German Auto’s most critical business problem is: Customer awareness. Our initial hypothesis to solve All German Auto’s most critical business problem is: Improve their local search engine rankings. Initial Hypothesis
Goals & Objectives Goals: Show up on the first page of search results Increase visits to our website and service appointments Objectives: Primary – First page organic ranking for all primary keywords. Secondary – Increase service appointments online by 30%.
Target Audience #1 Target Customer Demographics – Single, female, Caucasian, age 25-34, college grad, earns $42-$65k Psychographics – values family, equality, social causes, image Technographics – uses iPhone, texts, only checks FB on her phone, watches TV vs internet #2 Target Customer Demographics – Married, male, Caucasian, age 35-42, masters, earns $50-$82k Psychographics – values family, friends, image, performance cars, politics Technographics – uses blackberry, texts, checks email on phone, watches prime time TV and surfs the internet on his desktop or iPad.
Personas
Tactics Recommended Initiatives Local Search Engine Optimization (SEO) Pay-per-click marketing Social Media Optimization
Tactics Local Search Engine Optimization (SEO)
Distribution of Clicks in SERPs
A "Blended" Local Result
A "Pure" Local Result
Primary SEO Components source: SEOmoz
Keyword Analysis https://adwords.google.com/select/KeywordToolExterna http://pro.seomoz.org/tools/keyword-difficulty http://www.google.com/analytics/ http://www.google.com/insights/search/#q=bmw%2Caudi%2Cmercedes&geo=US-CA-825&cmpt=q http://www.carloan.com/keyvalue.html
Coding & Content
Linkbuilding # of unique backlinks Link quality (location) # of C-classes Backlink trust (source) Content quality Anchor text & type Pagerank http://pro.seomoz.org/tools/keyword-difficulty http://www.opensiteexplorer.org/
Local Ranking Factors Physical Address in City of Search Manually Owner-verified Place Page Proper Category Associations Number of Traditional Citations Crawlable Address Matching Place Page Address Authority of Website Homepage Quality of Inbound Links to Website Crawlable Phone Number Matching Place Page Number Local Area Code on Place Page City, State in Places Landing Page Title http://maps.google.com/ http://www.yelp.com/escondido-ca
Metrics Leading Indicators The critical metrics which have a direct impact on performance. Leading indicators can typically be adjusted to proactively change performance.   Social Media Engagement metrics on social media Search Engine Optimization Organic search engine rankings   Paid Advertising – PPC  Click through rate Lagging Indicators  The metrics which are the result of a change in one or more leading indicators.  Many times the lagging indicators are not unique to an industry or company.  Lagging indicators can usually not be adjusted until after it is too late.     Social Media Brand awareness   Search Engine Optimization Traffic derived from organic search engine traffic   Paid Advertising – PPC  Conversion rate (sales)
Trends Mobile will dominate QR and NFC will go mainstream AR will become more prominent Social will take over more of the SERPs
Trends
Trends
Trends
Trends
Q + A We only have 1-2 opening for our internship program. Let me know by Oct 31 if you are interested. http://twitter.com/geakerson http://www.facebook.com/geakerson http://www.linkedin.com/in/garretakerson garret@motionstrand.com

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Essential SEO Strategy for Auto Repair Center

  • 1.
  • 2. What we are going to cover today Case The Client Where to Start Data Gathering Strategy The 3 C’s Model Initial Hypothesis Goals & Objectives Target Audience Personas Tactics SERPs SEO Components Keyword Analysis Coding & Content Linkbuilding Local Factors Metrics Leading & Lagging The Future Trends
  • 3. The Client Scenario: “we’re are looking for someone to help us increase sales can you help us?”
  • 4. Where to Start Start by defining the target market and then do some research. Who do you want to reach? What are their demographics? What are their psycographics? What are their technographics?
  • 5. Where to Start Start by defining the target market and then do some research. Who do you want to reach? What are their demographics? gender, race, age, home ownership, employment status, location, etc. What are their psycographics? values, attitudes, interests, lifestyle, opinions What are their technographics? ownership, use patterns, and attitudes toward information, communication and entertainment
  • 6. Where can you get data Some good sources for data http://siteanalytics.compete.com/bmwusa.com/ https://www.google.com/adplanner/?pli=1#siteSearch?uid=domain%253A%2520bmwusa.com&geo=US&lp=false http://www.forrester.com/empowered/tool_consumer.html http://boardreader.com/s/bmw%20service%20san%20diego.html https://adwords.google.com/select/KeywordToolExternal http://www.google.com/insights/search/ http://www.google.com/analytics/ http://factfinder2.census.gov/faces/nav/jsf/pages/index.xhtml
  • 7. On Strategy “Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat.” – Sun Tzu “Rowing harder doesn’t help if the boat is headed in the wrong direction.” – Kenichi Ohmae
  • 8. The 3 C’s Model Company Customers Competitors Company – Service and repair center in Escondido, CA focusing on BMW, Audi…   Customers – All German Auto’s customers break into three segments…   Competitors – Competition from dealers and other local service centers is…
  • 9. Initial Hypothesis All German Auto’s most critical business problem is: Customer awareness. Our initial hypothesis to solve All German Auto’s most critical business problem is: Improve their local search engine rankings.
  • 10. All German Auto’s most critical business problem is: Customer awareness. Our initial hypothesis to solve All German Auto’s most critical business problem is: Improve their local search engine rankings. Initial Hypothesis
  • 11. Goals & Objectives Goals: Show up on the first page of search results Increase visits to our website and service appointments Objectives: Primary – First page organic ranking for all primary keywords. Secondary – Increase service appointments online by 30%.
  • 12. Target Audience #1 Target Customer Demographics – Single, female, Caucasian, age 25-34, college grad, earns $42-$65k Psychographics – values family, equality, social causes, image Technographics – uses iPhone, texts, only checks FB on her phone, watches TV vs internet #2 Target Customer Demographics – Married, male, Caucasian, age 35-42, masters, earns $50-$82k Psychographics – values family, friends, image, performance cars, politics Technographics – uses blackberry, texts, checks email on phone, watches prime time TV and surfs the internet on his desktop or iPad.
  • 14. Tactics Recommended Initiatives Local Search Engine Optimization (SEO) Pay-per-click marketing Social Media Optimization
  • 15. Tactics Local Search Engine Optimization (SEO)
  • 18. A "Pure" Local Result
  • 19. Primary SEO Components source: SEOmoz
  • 20. Keyword Analysis https://adwords.google.com/select/KeywordToolExterna http://pro.seomoz.org/tools/keyword-difficulty http://www.google.com/analytics/ http://www.google.com/insights/search/#q=bmw%2Caudi%2Cmercedes&geo=US-CA-825&cmpt=q http://www.carloan.com/keyvalue.html
  • 22. Linkbuilding # of unique backlinks Link quality (location) # of C-classes Backlink trust (source) Content quality Anchor text & type Pagerank http://pro.seomoz.org/tools/keyword-difficulty http://www.opensiteexplorer.org/
  • 23. Local Ranking Factors Physical Address in City of Search Manually Owner-verified Place Page Proper Category Associations Number of Traditional Citations Crawlable Address Matching Place Page Address Authority of Website Homepage Quality of Inbound Links to Website Crawlable Phone Number Matching Place Page Number Local Area Code on Place Page City, State in Places Landing Page Title http://maps.google.com/ http://www.yelp.com/escondido-ca
  • 24. Metrics Leading Indicators The critical metrics which have a direct impact on performance. Leading indicators can typically be adjusted to proactively change performance. Social Media Engagement metrics on social media Search Engine Optimization Organic search engine rankings   Paid Advertising – PPC Click through rate Lagging Indicators The metrics which are the result of a change in one or more leading indicators. Many times the lagging indicators are not unique to an industry or company. Lagging indicators can usually not be adjusted until after it is too late.   Social Media Brand awareness   Search Engine Optimization Traffic derived from organic search engine traffic   Paid Advertising – PPC Conversion rate (sales)
  • 25. Trends Mobile will dominate QR and NFC will go mainstream AR will become more prominent Social will take over more of the SERPs
  • 30. Q + A We only have 1-2 opening for our internship program. Let me know by Oct 31 if you are interested. http://twitter.com/geakerson http://www.facebook.com/geakerson http://www.linkedin.com/in/garretakerson garret@motionstrand.com

Editor's Notes

  1. Solicit ideas from students on what to do next “oh and by the way we only have $2,000 a month to spend.
  2. Not at the end with the sparkly stuff, although you’ll be tempted to and your client will probably want you to.
  3. Not at the end with the sparkly stuff, although you’ll be tempted to and your client will probably want you to.
  4. Kenichi Ohmae was a senior partner in McKinsey & Company, co-founder of its strategic management practice and developed the 3C's Model. Only by integrating the three C’s can a sustained competitive advantage exist. Maximize the corporation’s strengths relative to the competition.
  5. If you have 30,000 visitors a month you can’t talk to them individually that’s the size of Petco park. Rather than defining visitors as a general composite of all 30,000 it is more helpful to develop a handful of specific characters, or personas
  6. Why it matters: in general the higher on the page your result appears the more visitors it will receive from search engines
  7. SEO is the process of improving the visibility of a website or a web page in search engines via the “natural” or un-paid search results.
  8. SEO is the process of improving the visibility of a website or a web page in search engines via the “natural” or un-paid search results.
  9. SEO is the process of improving the visibility of a website or a web page in search engines via the “natural” or un-paid search results. In a nutshell it is getting people to your website and getting them to take the action you want them to take.
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