This document is a resume for Colleen Armstrong that outlines her qualifications, education, skills, and professional experience. She has a medical assisting diploma from Everest University and an associate's degree in health information management from Columbus State Community College. Her skills include various medical procedures, medical terminology, billing and coding, and Microsoft Office programs. Her professional experience includes positions in customer service and management at restaurants and as an office manager. She is a certified medical assistant, CPR certified, and OSHA certified.

1. COLLEENARMSTRONG
9102WOODBAY DR. | TAMPA, FL 33626
(614) 458-8896
LEEN128US@HOTMAIL.COM
SUMMARY OF QUALIFICATIONS:
 Dedicated to providing premium customer service.
 Strong problem solving skills; self-motivated with a positive, enthusiastic attitude.
 Abilityto communicate effectively and establish good rapport.
 Dependable team player who quickly adaptsto new tasks.
 Committed to utilizingskills, and knowledge to achieve desired objectives.
 Accounts payable, accounts receivable, and purchasing.
 COMPUTER SKILLS:MicrosoftWord, Excel,andPowerPoint.
EDUCATION:
EVEREST UNIVERSITY | Medical Assisting Diploma | Tampa, FL Anticipated Graduate 11/2014
 Medical Terminology
 Diseases of the Human Body
 Basic ClinicProcedures(Labs)
 Medical Law & Ethics
 Diagnostic Procedures
 Medical Office Procedures
 Anatomy/PhysiologyI & II
 Medical Finance & Insurance
COLUMBUS STATE COMMUNITY COLLEGE | Health Information Management Technology | Columbus, OH 2011-2013
SKILL SET:
 EKG’s
 Vital Signs
 Venipuncture
 Injections| ID,SQ,IM,Z-track
 Urinalysis
 Immunizations& Injections
 Triage
 Medical Terminology
 Patient Education
 Medical Billing& Coding | ICD-9
 Data Entry
 Medical Transcription
 Microsoft Word
 Microsoft Excel
 Medi-soft
 Medical Administration
 CPR & First Aid Certified
 OSHA & HIPPA Certified
PROFESSIONAL EXPERIENCE:
Grimaldi’sPizzeria | Guest Services | Tampa, FL 2014 – Present
 Customer Service
STONE CHASE GRILL | Server | Tampa, FL 2013 - 2014
 Customer Service, Meal Service, Order Taking
GOOSENECK TAVERN | Assistant Manager | Powell, OH 2005 - 2013
 Scheduling, inventorymanagement, customer service, server, bartender, hostess.
COLUMBUS NANOWORKS | Office Manager | Columbus, OH 2007 - 2010
 Sales and research team support, purchasingof research equipment and office supplies.
Joshua’s Pizza | Bookkeeper| Powell, OH 2007 - 2010
• Weekly payroll, menu preparation, record keeping
 Developed marketingstrategythat increased overall sales by 25%
CERTIFICATIONS:
 Nationally Certified Medical Assistant 2014
 First Aid and CPR Certified 2014
 OSHEA Certified 2014