Pamela Jones has over 10 years of experience in medical office settings. She has worked as a receptionist, medical assistant, and business associate at hospitals, medical offices, and surgery centers in New Jersey. Her skills include medical billing and coding, EKG, phlebotomy, Microsoft Office, and various medical software programs. She has a Medical Office Technology degree from Drake College of Business.

1. PAMELA JONES
86 Winfield Ave Apt 1LR, Jersey City, NJ 07305
Cell: 732-470-8309 / Pamelaj1985@gmail.com
EDUCATION, TRAINING & SKILLS
Medical Office Technology (MOT) Elizabeth, NJ
Drake College of Business
Relevant Courses:
● Medical Terminology
● Clinical Medical Assistance
● Medical Billing and Coding
● Medical Office Management
● Phlebotomy
● EKG
● Medical Office Technology Application
● Windows
● Outlook
● Microsoft Office Suite-
Word/Access/Excel/PowerPoint
WORK EXPERIENCE
Temporary Positions (03/13-Present) – Medical Receptionist / Medical Assistant/ Billing
05/2015 to Present Holy Name Pulmonary Associates Englewood, NJ
Receptionist
Aprima Software, Schedule Appointments, Scanning, Answer Heavy Call Volume and Prescription.
12/2014 to 04/2015 Summit Ave Medical (Internist) Hackensack, NJ
Receptionist
IMS Software, Schedule Appointments, Answer Phones (Heavy Volume), Take Messages, Confirm
Appointments, Pull Charts, File Charts (Number Order).
07/2014 to 11/2014 Valley Hospital (Maternal Fetal Medicine) Paramus, NJ
Business Associate
Medical Manager, Medical Records, Answer Phones, Order Charts (Iron Mountain), Pull Charts, Take
messages.
02/2014 to 05/2014 Shorthills Surgery Center Millburn, NJ
Business Assistant
SuriSource Software, Verify Commercial/Non Commercial Insurances, Financial Follow-up, Patient
Consultation, Phones, Clerical, Update Information in SuriSource.
03/2013 to 10/2013 Hackensack Hospital (Maternal Fetal Medicine/ OB-GYN) Hackensack, NJ
Receptionist
Medical Manager, Insurance Verification, Pre-Certification, Schedule Appointments, Answer Phones
(Heavy Volume), Pull Charts.
09/2012 to 03/2013 Englewood Hospital (Cancer Center) Englewood, NJ
Receptionist
Medical Manager Software, Insurance Verifications, Answer Phones (Heavy Volume), Schedule
Appointments, Filing.

2. PAMELA JONES
86 Winfield Ave Apt 1LR, Jersey City, NJ 07305
Cell: 732-470-8309 / Pamelaj1985@gmail.com
02/2011 to 10/2011 Hypertension Clinic (Nephrologists) West Orange, NJ
Medical Office Manager/ Medical Receptionist
Open/Close office, Vitals, EKG, Verify Insurances (NAVINET), Contact Insurances, Referrals, Filing,
Faxing, Scheduling, Payroll, Billing (Office and Hospital) and Ordering Supplies, Training Interns and
Running Errands.
08/2007 to 09/2010 Institute for Families, School of Social Work, RU Piscataway, NJ
Office Assistant/ Receptionist
FDC Program: Supported the Coordination of off Campus Family Development Credential Program
Training Logistics; Proctored Testing; Prepared Tests; Managed Students Records in Access Database
Assisted First Day Orientation; Addressed Family Works Inquires.
Project Myself: Independently created and Managed MS Excel Database for Statewide Mentoring
Program with Over 400 Foster and Adoptive Participants; Conducted Phone Surveys and Addressed
Client Inquiries.
Continuing Education: Receptionist- Registered Rutgers Students in LMS database, Sorted Mail, Created
Final Certificate, Advised Students on what Workshop Is Best Suited for Their Career Choice, Set up
Workshops and Conducted Workshops, Transaction (purchase orders/ major credit cards); Liaised With
Vendors; Handled All Incoming and Outgoing Calls Within The School of Social Work.
05/2005 to 05/2007 Delaire Nursing Home (CNA) Linden, NJ
Nursing Assistant
Maintained Patient Stability and Provided Patient Comfort at 350+ bed Facility; Residents with Daily
Bathing, Dressing and Feeding; Practiced Proper Method of Infection control and Sterilization;
Transported Patient To medical appointments; Updated patients’ Daily Records and Documented All
Accidents.