Tanya Carter is seeking a career in healthcare administration and has 16 years of experience in customer service and 7+ years in medical fields. She is currently pursuing a Bachelor's Degree in Healthcare Administration from Stevens-Henager College. Her resume outlines her relevant coursework, skills, and work history including medical assisting, billing, coding, and customer service roles. She provides 5 references to support her application.

1. Tanya Carter
5394 Autumn Creek Drive Herriman UT. 84096
trcarter_74@yahoo.com
(801)577-4945
Objective
My passion is to become a key asset in the company and obtaining new career goals in the medical field.
Student at Steven’s Henagar College to obtain my Bachelor’s Degree in Healthcare administration
16 yrs. experience in the customer service/sales industry.
7+ years working in the medical field.
5 yrs. secretary/front office experience.
Key Skills/ Abilities
Analytical Mindset
Critical Thinking
Excellent Listener
Problem Solving
Attention to Detail
Customer Oriented
Microsoft Office experienced
Self-Motivated
Confident
Empathetic
Following Directions
Strong Verbal/Written
Communication
Relevant Course Work
Clinical
Phlebotomy (Venipuncture & Butterfly)
Administrative
Records & Bookkeeping
Pharmacology (Sub-q, IM, ID, & Z-track)
Medical Asepsis Procedures
Vital Signs
12-lead EKG
Urinalysis Lab Procedures
Autoclave and Sterilization of Instruments
Knowledge of Minor Surgical Procedures
Hematology Lab Procedures
Insurance Law & Ethics
Front Office Skills
Appointment scheduling
Knowledge of Medical Terminology
Knowledge of ICD-9 and CPT codes
Medical Billing and Collections
Knowledge of Anatomy
Microsoft Office
Work History
Strategic Staffing
Salt Lake City UT
March 2013- Present
Surveys for Wal-Mart regarding new displays of toy department.
Receptionist at ITT Technical Institute with multiple clerical duties.
Steiner Education Group making outbound calls toindividuals requesting information
Spherion Staffing
Sandy UT
March 2013 – Nov. 2013
Medicare Risk Adjustment-contacting physicians for medical record release.
Invoices and charges for the medical record requests
Inbound calls for UPS
Humana Healthcare
Salt Lake City UT
Pharmaceutical Medicare Part D enrollment
Explanation of benefits to enrolled customers.
Authorization and overrides for medication refills
September.2012 – March 2013
Medicruiser:
West Jordan, UT.
Medical Assisting internship
Medical billing and coding assistant
Patient Check-in
Front Office Procedures.
June. 2010 – August 2011
Education
Stevens-Henager College
Murray, UT
Sept 2009 – Present

2. Tanya Carter
5394 Autumn Creek Drive Herriman UT. 84096
trcarter_74@yahoo.com
(801)577-4945
References
Nicole Bullock
chasennikki@gmail.com
Medical Record Retrieval
(801)867-9446
Norma Jean Seger
nseger@itt-tech.edu
Receptionist
(801)809-7158
Kami Farnsworth
Itt Technical Institute
(435)229-6701
Chaz McDonald
Personal Assistant
chazman531@gmail.com
(801)783-9322
Bobbiann Allen
Instructor
(801)678-4650
bobbiann.allen@stevenshenager.edu