Collective bargaining is a process where labor union representatives and business organization representatives meet to negotiate an agreement specifying the employee-employer relationship. The objectives of collective bargaining include freedom of expression, facilitating issue resolution, maintaining equality, preventing future conflicts/disputes, promoting industrial democracy, and negotiating employment terms. The collective bargaining process involves union claims, management proposals, third party referrals, and potentially reaching a collective agreement. Successful collective bargaining requires skills like problem solving, flexibility, securing support, and continuous dialogue.