Colgate Palmolive was preparing to launch a new precision toothbrush in the US market. The product manager needed to determine positioning, branding, and communication strategies. Research found consumers cared more about gum health and were willing to pay more. Testing showed the precision brush removed 35% more plaque than competitors. It was recommended to initially position it as a niche product to limit cannibalization of other Colgate brushes, then broaden to the mainstream. Branding should emphasize "Precision by Colgate" over "Colgate Precision". Communication should include advertising, promotions, and dental samples to promote the product's benefits.
Colgate-Palmolive Company:The Precision Toothbrush case study of Harvard business review made during marketing internship under guidance of Prof. Sameer Mathur.
Colgate-Palmolive Company:The Precision Toothbrush case study of Harvard business review made during marketing internship under guidance of Prof. Sameer Mathur.
Colgate-Palmolive Company: The Precision Toothbrushdharvi123
This presentation is prepared in a Marketing Internship under the guidance of Prof.Sameer Mathur, IIM Luknow.This ppt deals with Colgate-Palmolive precision toothbrush Harvard Business Case Analysis.
Colgate- Palmolive Company : The Precision ToothbrushSneh Ankur
The Slides were created by Sneh Ankur, Btech Nit Agartala (C.S.E) during a Marketing Internship under Prof. Sameer Mathur, IIM Lucknow. It contains the case study of Harvard Business School .
This is a brief case study analysis on Colgate Palmolive Toothbrush Brand. This presentation has been done as a fulfillment of an assignment given by Prof. Sameer Mathur, Marketing Professor, IIM Lucknow.
This presentation bases its focus on marketing strategy of the company and break-even analysis on the basis of the exhibits given at the end of the case.
Colgate Palmolive - The Precision Toothbrush - Case Study AnalysisSharanya Ray
A presentation on Case Study Analysis of The precision Toothbrush made Colgate Palmolive, base on a Harvard Business School Case Study, written by John Quelch and Nathalie Laidler.
HBR Case Study: Precision Toothbrush by Tejas KothaTejas Kotha
Review of a Case Study under Prof. Sameer Mathur, IIM Lucknow as a part of Summer Internship 2017...
Case Study: Colgate-Palmolive Company: The Precision Toothbrush
Colgate-Palmolive Company: The Precision Toothbrushdharvi123
This presentation is prepared in a Marketing Internship under the guidance of Prof.Sameer Mathur, IIM Luknow.This ppt deals with Colgate-Palmolive precision toothbrush Harvard Business Case Analysis.
Colgate- Palmolive Company : The Precision ToothbrushSneh Ankur
The Slides were created by Sneh Ankur, Btech Nit Agartala (C.S.E) during a Marketing Internship under Prof. Sameer Mathur, IIM Lucknow. It contains the case study of Harvard Business School .
This is a brief case study analysis on Colgate Palmolive Toothbrush Brand. This presentation has been done as a fulfillment of an assignment given by Prof. Sameer Mathur, Marketing Professor, IIM Lucknow.
This presentation bases its focus on marketing strategy of the company and break-even analysis on the basis of the exhibits given at the end of the case.
Colgate Palmolive - The Precision Toothbrush - Case Study AnalysisSharanya Ray
A presentation on Case Study Analysis of The precision Toothbrush made Colgate Palmolive, base on a Harvard Business School Case Study, written by John Quelch and Nathalie Laidler.
HBR Case Study: Precision Toothbrush by Tejas KothaTejas Kotha
Review of a Case Study under Prof. Sameer Mathur, IIM Lucknow as a part of Summer Internship 2017...
Case Study: Colgate-Palmolive Company: The Precision Toothbrush
COLGATE-PALMOLIVE COMPANY: THE PRECISION TOOTHBRUSH ABHISHEK BANERJEE
An analysis of a case study titled "COLGATE-PALMOLIVE COMPANY: THE PRECISION TOOTHBRUSH" of Harvard Business School.
Created by Abhishek Banerjee, PES University, during a marketing internship under Prof. Sameer Mathur, IIM Lucknow.
Colgate-Palmolive Company:The Precision ToothbrushSaurabh D.
Colgate-Palmolive Company:The Precision Toothbrush case study of Harvard Business Review made during Marketing Internship under guidance of Prof. Sameer Mathur, IIM Lucknow
Case Analysis:Colgate-PalmolivePrecision ToothbrushVivek Kumar Gupta
In July 1992, CP senior management announced a new toothbrush model, the Precision, that was set to launch in early 1993. In order to meet consumer demand CP could introduce the toothbrush as a niche, super-premium or a mainstream, professional product. It could also introduce the product using standard naming conventions or introduce a new labeling system by calling it the “Precision by Colgate.” CP could leverage existing industry relationships and make an effort to form new ones in order to gain a competitive edge. At launch, CP could plan to offer competitive promotions, a popular offering that was slowly becoming standard practice in the oral care industry. The company could also increase its advertising budget to include educating the public on the dangers of gum disease. Depending on how it chooses to introduce the Precision toothbrush to the market, 1992 could serve as an important year for CP to establish itself as the definitive oral health care company.
Guided By: Prof Sameer Mathur
(Marketing PROFESSOR, IIM Lucknow)
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TL;DR. These are the three themes that stood out to us over the course of last month.
1️⃣ Social media is becoming increasingly significant for brand discovery. Marketers are now understanding the impact of social and budgets are shifting accordingly.
2️⃣ Instagram’s new algorithm and latest guidance will help us maintain organic growth. Instagram continues to evolve, but Reels remains the most crucial tool for growth.
3️⃣ Collaboration will help us unlock growth. Who we work with will define how fast we grow. Meta continues to evolve their Creator Marketplace and now TikTok are beginning to push ‘collabs’ more too.
It's another new era of digital and marketers are faced with making big bets on their digital strategy. If you are looking at modernizing your tech stack to support your digital evolution, there are a few can't miss (often overlooked) areas that should be part of every conversation. We'll cover setting your vision, avoiding siloes, adding a democratized approach to data strategy, localization, creating critical governance requirements and more. Attendees will walk away with actions they can take into initiatives they are running today and consider for the future.
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Key Takeaways:
• Uncover the power of a foundational marketing system that dynamically communicates with prospects and customers on autopilot.
• Harness neuroscience and Tribal Alignment to transform your communication strategies, turning potential clients into fans and those fans into loyal customers.
• Discover the art of automated segmentation, pinpointing your most lucrative customers and identifying the optimal moments for successful conversions.
• Streamline your business with a content production plan that eliminates guesswork, wasted time, and money.
Most small businesses struggle to see marketing results. In this session, we will eliminate any confusion about what to do next, solving your marketing problems so your business can thrive. You’ll learn how to create a foundational marketing OS (operating system) based on neuroscience and backed by real-world results. You’ll be taught how to develop deep customer connections, and how to have your CRM dynamically segment and sell at any stage in the customer’s journey. By the end of the session, you’ll remove confusion and chaos and replace it with clarity and confidence for long-term marketing success.
Key Takeaways:
• Uncover the power of a foundational marketing system that dynamically communicates with prospects and customers on autopilot.
• Harness neuroscience and Tribal Alignment to transform your communication strategies, turning potential clients into fans and those fans into loyal customers.
• Discover the art of automated segmentation, pinpointing your most lucrative customers and identifying the optimal moments for successful conversions.
• Streamline your business with a content production plan that eliminates guesswork, wasted time, and money.
Financial curveballs sent many American families reeling in 2023. Household budgets were squeezed by rising interest rates, surging prices on everyday goods, and a stagnating housing market. Consumers were feeling strapped. That sentiment, however, appears to be waning. The question is, to what extent?
To take the pulse of consumers’ feelings about their financial well-being ahead of a highly anticipated election, ThinkNow conducted a nationally representative quantitative survey. The survey highlights consumers’ hopes and anxieties as we move into 2024. Let's unpack the key findings to gain insights about where we stand.
The digital marketing industry is changing faster than ever and those who don’t adapt with the times are losing market share. Where should marketers be focusing their efforts? What strategies are the experts seeing get the best results? Get up-to-speed with the latest industry insights, trends and predictions for the future in this panel discussion with some leading digital marketing experts.
The Forgotten Secret Weapon of Digital Marketing: Email
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Email has the best ROI of any digital tactic
It can be used at any stage of the customer journey
It is increasingly important as the cookie-less future gets closer and closer
SEO as the Backbone of Digital MarketingFelipe Bazon
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Videos are more engaging, more memorable, and more popular than any other type of content out there. That’s why it’s estimated that 82% of consumer traffic will come from videos by 2025.
And with videos evolving from landscape to portrait and experts promoting shorter clips, one thing remains constant – our brains LOVE videos.
So is there science behind what makes people absolutely irresistible on camera?
The answer: definitely yes.
In this jam-packed session with Stephanie Garcia, you’ll get your hands on a steal-worthy guide that uncovers the art and science to being irresistible on camera. From body language to words that convert, she’ll show you how to captivate on command so that viewers are excited and ready to take action.
Core Web Vitals SEO Workshop - improve your performance [pdf]Peter Mead
Core Web Vitals to improve your website performance for better SEO results with CWV.
CWV Topics include:
- Understanding the latest Core Web Vitals including the significance of LCP, INP and CLS + their impact on SEO
- Optimisation techniques from our experts on how to improve your CWV on platforms like WordPress and WP Engine
- The impact of user experience and SEO
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In today’s era of AI, personalization is more than just a trend—it’s a fundamental strategy that unlocks numerous opportunities.
When done effectively, personalization builds trust, loyalty, and satisfaction among your users—key factors for business success. However, relying solely on AI capabilities isn’t enough. You need to anchor your approach in solid principles, understand your users’ context, and master the art of persuasion.
Join us as Sarjak Patel and Naitry Saggu from 3rd Eye Consulting unveil a transformative framework. This approach seamlessly integrates your unique context, consumer insights, and conversion goals, paving the way for unparalleled success in personalization.
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In today's digital landscape, understanding the customer's journey and delivering personalized experiences are paramount. This masterclass delves into the art of consumer journey mapping, a powerful technique that visualizes the entire customer experience across touchpoints. Attendees will learn how to create detailed journey maps, identify pain points, and uncover opportunities for optimization. The presentation also explores personalization strategies that leverage data and technology to tailor content, products, and experiences to individual customers. From real-time personalization to predictive analytics, attendees will gain insights into cutting-edge approaches that drive engagement and loyalty.
Key Takeaways:
Current consumer landscape; Steps to mapping an effective consumer journey; Understanding the value of personalization; Integrating mapping and personalization for success; Brands that are getting It right!; Best Practices; Future Trends
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2. Introduction
The American company
focused on the production,
distribution and provision
of household, health care
and personal products, such
as soaps, detergents, and
oral hygiene products
The company's corporate
offices are on Park Avenue
in Midtown Manhattan,
New York City.
3. In August 1992, Colgate-Palmolive was
poised to launch a new toothbrush in
the United States, named COLGATE
PRESICION.
Now, it faced a highly Competitive
Market with substantial new product
activity.
Susan Steinberg, the product manager
had to recommendPositioning,Branding
and Communications strategies for “The
Precision”.
Situation
4. SWOT ANALYSIS
1. Market leaders
globally with excellent
R&D
2. Excellent advertising
and brand visibility
1. Market share is limited
2. Fake brands are
supplied under their
brand names
1. Tap rural markets and
increase penetration in
urban areas
2.Increasing purchasing
power of people thereby
increasing demand
1. Intense and increasing
competition
2. Competition from
unbranded and local
products
5. In the 1980’s,Industry executives divided the
Toothbrush category into three segments
Value
Professional
&
Super Premium
PRODUCT SEGMENTS
7. Consumer Behavior
Consumers were more concerned
about the health of their gums and
willing to pay a premium price for the
new products
Purchasers were unplanned and
unfamiliar with prices
48% consumers claimed to change
their brushes at least every 3 months
Consumers chose their brand based
on features, comforts and
professional recommendations
8. The table gives a broader view on
the priority of choice of Brand
based on their effectiveness and
functionality
Continued…
9.
10. Market leader
Professional endorsement
Known as “the dentist’s
toothbrush”
Brush with beveled handle
Increase efficiency of brushing
New products scheduled to
arrive which is going to clash
with the release of precision
11. Had long, rippled bristles of
different length
Have the ability to reach
between the teeth up to 37%
farther than leading brands
Had flexible handles that allow for
gentle brushing
Promotional offer
“Buy-two-get-one free”
12. It was hard to increase primary demand, so new
products tended to steal sales from existing
products. In the case of toothbrushes, increased
advertising and promotion enhanced the category’s
visibility which fuelled consumer demand.
Advertising and Promotion
13. Points to consider !
• Growing competition increased the featured and value of
consumer promotion event
• Retail advertising features and in store displays
increased toothbrush sales
• When Colgate toothbrush were combined with Colgate
toothpaste, the toothbrush sales increased by 170%
• The CP toothbrush line held 25% to 40% of the category shelf
space in most stores
• 22% of all toothbrushes were expected to be distributed to
consumers by dentist-with dedicated sales force
Oral-B dominated this Market
14. • SsProduct design
The long inner bristles
cleaned between the
teeth
The longer outer
bristles cleaned
around the gum line
The shorter bristles
cleaned the teeth
surface
35% increase
in Plaque removal
compared to other
leading toothbrushes
A superior,
technical, plaque
removing device
15. Goals of task force
A. Understanding the various techniques used by
consumers while brushing their teeth
B. Testing the between-teeth access of different
toothbrush designs
C. Establishing an index to score clinical plaque-removal
efficacy at the gum line and between
D. Creating a bristle configuration and handle
design offering maximum plaque- removing efficacy
E. Determining the efficacy and acceptance of the new
toothbrush design.
16. Conclusion given by task force
• Brushing was often ineffective at removing
plaque from the gum line and between the teeth
• CP’s new design was superior to both Oral-B
and reach in accessing front and back
teeth, using either horizontal or vertical brushing
• the new product removed an average 35% more
plaque than other leading brushes
17. Positioning
Precision was developed with the
objective of creating the best
brush possible and as such,
becoming a top-of-the range,
super-premium product.
In what ways it can
be positioned ?
18.
19. Niche Positioning strategy
Clear cut strategy
Target group more open to
paying higher prices
Less erosion of existing
products
Less profit in future
Reach limited to a
specific section
20. MAINSTREAMPOSITIONING
Accessible to larger
market size
A Simple and direct
campaigning
Possibility of higher
profit
Higher price can turn
people off
Uninvolved consumers
can’t be included in
target market
Greater cannibalism
of Colgate Plus and Colgate
Classic’s market share
22. Executives believed that Product should stand alone and the PRECISION brand
name should be emphasized.
Stressing Precision as opposed to Colgate would-limit the extent of
Cannibalization of Colgate plus.
It was estimated ,both under mainstream and niche positioning scenarios, the
cannibalization figures For Colgate plus would increase by 20% if the
Colgate brand name was stressed.
23. “You can really feel it working !”
When TEST were conducted among consumers the following
feedbacks were obtained-
• The toothbrush’s feature of preventing Gum disease
motivated the consumers to purchase
• 55% of test consumers found Precision to be very
different from their current toothbrushes
• The more the consumers were told about Precision and
how it worked, the greater the enthusiasm for the
product.
24.
25. Recommendation
POSITIONING:
Initially Positioning Precision as Niche Toothbrush and later broadening to
mainstream positioning would help the product gain sufficient recognition by
avoiding cannibalization and would ensure additional capacity once it enters the
mainstream.
Broadening into the mainstream positioning would enhance greater proportion of
sales which would now also occur through mass merchandisers and club stores
apart from the food and drug stores.
BRANDING:
“Precision By Colgate “ would be more prominent as it would reduce
cannibalization of Colgate Plus-which is the bread and butter of CP’s toothbrush line
and secure its market position
Placing the Precision at the centre of the Brushes in the storage
shelves would ensure easy acceptance due to the prevalence of the Brand at the
same time- give it a unique stand.
26. Recommendation
COMMUNICATION STRATEGY:
Investing a little more on Advertising and Promotion would not do much harm as it
shall give a head start to this potential product. There must be several Consumer
promotions to back the launch for the mainstream positioning as this w attract a lot
more potential buyers.
Surveys and Sampling:
Since sampling would be critical to Precision’s success, it would be better to
use Dentists to sample consumers since professional endorsements were
more credible.