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Colgate-Palmolive precision
toothpaste
Case Study
Colgate-Palmolive
A global leader in household and personal care product
In 1992 Colgate- Palmolive poised to launch a new toothbrush named
“The precision Toothbrush”
Susan Steinburg had to recommend the
Positioning, branding and communication
strategies
Prior to the finding the different strategies , an
extensive analysis of the company should be
done
• Was a global leader in household and personal care products
• Introduced 275 different products worldwide
• Held the no 1 position the the US toothbrush market
• Unable to get creditability from dentists like Oral-B
• Introduction of new products may lead to cannibalization
of other products
•Expandinginto “Super premium “ market would increase
market share
• Younger generation are becoming more health conscious
•Severe competition by other brands.
•Aggressive expansion in other product segments by other
brands
Product Segmentation
3 product segments
1. Value
2. Professional
3. Super –Premium
Different brands for different segments
Analysing consumer behaviour
• Consumer were willing to pay premium to address problems related
to gum care
• 48 % of consumers claimed to change toothbrushes every 3 months
• Consumers chose their toothbrush based on the recommendation of
professionals, Features and comfort
Competition analysis
• Oral-B has heavy professional endorsement and is known as “The
dentist’s toothbrush” thus giving a tough match in the competition.
• J&J’s Reach-has excellent innovations like-a beveled handle to help
consumer brush at 45 degree angle. The Brand has scheduled the Launch
of ‘Reach Between’ on September 1992.This has to be kept in mind-after
few months- Precision has to launched
• P&G ‘s Product claims to have the ability to reach between the teeth upto
37% farther than leading brands.
Advertising and Promotion
• Growing competition increased the featured and value of
consumer promotion event.
• Retail advertising features and in store displays increased
toothbrush sales
• When Colgate toothbrush were combined with Colgate
toothpaste, the toothbrush sales increased by 170%
Positioning
Positioning
Mainstream
positioning
Niche positioning
Mainstream positioning
Pros
• Access to larger market size
• Simple Campaigning
• Possibility of greater returns
Cons
• Higher price can turn people off
• Uninvolved consumers cant be considered in the target market
NICHE POSITIONING
Pros
• A clear cut strategy can be used
• Can be later broadened to a mainstream position: can’t be done the
other way round
• Target group more open to paying higher prices • Less erosion of
existing products
Cons
• Less contribution to profit in coming years
• Reach limited to a specific section
Branding
Should the brush be known as “Colgate
Precision” or as “Precision by Colgate?”
The Test Results were
• The toothbrush’s feature of reducing gum disease
motivated the greatest intent among the test consumers
•55% of costumers found the toothbrush to be very different
from others
• More the costumers were told about the working of precision ,more
the enthusiasm for the costumers.
However…
• Fewer consumers would admit that they had gum diseases.
•The cliched look of the brush put the costumers in a dilemma.
Recommendation
• Position Precision toothbrush as a niche product
• Market the product as a providing a superior and distinctive oral care.
• Appeal to therapeutic costumers.
• Use dentists to sample costumers since professional endorsements
are more credible.
Made by Amitesh Kumar during an internship under Dr
Sameer Mathur(IIML)

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Colgate palmolive precision toothpaste

  • 2. Colgate-Palmolive A global leader in household and personal care product
  • 3. In 1992 Colgate- Palmolive poised to launch a new toothbrush named “The precision Toothbrush”
  • 4.
  • 5. Susan Steinburg had to recommend the Positioning, branding and communication strategies Prior to the finding the different strategies , an extensive analysis of the company should be done
  • 6. • Was a global leader in household and personal care products • Introduced 275 different products worldwide • Held the no 1 position the the US toothbrush market
  • 7. • Unable to get creditability from dentists like Oral-B • Introduction of new products may lead to cannibalization of other products
  • 8. •Expandinginto “Super premium “ market would increase market share • Younger generation are becoming more health conscious
  • 9. •Severe competition by other brands. •Aggressive expansion in other product segments by other brands
  • 10. Product Segmentation 3 product segments 1. Value 2. Professional 3. Super –Premium Different brands for different segments
  • 11. Analysing consumer behaviour • Consumer were willing to pay premium to address problems related to gum care • 48 % of consumers claimed to change toothbrushes every 3 months • Consumers chose their toothbrush based on the recommendation of professionals, Features and comfort
  • 12. Competition analysis • Oral-B has heavy professional endorsement and is known as “The dentist’s toothbrush” thus giving a tough match in the competition. • J&J’s Reach-has excellent innovations like-a beveled handle to help consumer brush at 45 degree angle. The Brand has scheduled the Launch of ‘Reach Between’ on September 1992.This has to be kept in mind-after few months- Precision has to launched • P&G ‘s Product claims to have the ability to reach between the teeth upto 37% farther than leading brands.
  • 13. Advertising and Promotion • Growing competition increased the featured and value of consumer promotion event. • Retail advertising features and in store displays increased toothbrush sales • When Colgate toothbrush were combined with Colgate toothpaste, the toothbrush sales increased by 170%
  • 15. Mainstream positioning Pros • Access to larger market size • Simple Campaigning • Possibility of greater returns Cons • Higher price can turn people off • Uninvolved consumers cant be considered in the target market
  • 16. NICHE POSITIONING Pros • A clear cut strategy can be used • Can be later broadened to a mainstream position: can’t be done the other way round • Target group more open to paying higher prices • Less erosion of existing products Cons • Less contribution to profit in coming years • Reach limited to a specific section
  • 17. Branding Should the brush be known as “Colgate Precision” or as “Precision by Colgate?”
  • 18. The Test Results were • The toothbrush’s feature of reducing gum disease motivated the greatest intent among the test consumers •55% of costumers found the toothbrush to be very different from others • More the costumers were told about the working of precision ,more the enthusiasm for the costumers.
  • 19. However… • Fewer consumers would admit that they had gum diseases. •The cliched look of the brush put the costumers in a dilemma.
  • 20. Recommendation • Position Precision toothbrush as a niche product • Market the product as a providing a superior and distinctive oral care. • Appeal to therapeutic costumers. • Use dentists to sample costumers since professional endorsements are more credible.
  • 21. Made by Amitesh Kumar during an internship under Dr Sameer Mathur(IIML)