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NEW COKE 
A CLASSIC BRAND 
FAILURE
CONTENTS 
• History of Coca Cola 
• Reasons for New Coke introduction 
• The launch of New Coke 
• Relaunch of the Classic Coke. 
• Conclusion & Learning
HISTORY 
• The name coca cola was suggested by 
john pemberton’s book keeper frank 
Robison. 
• In 1887 assa griggs candler bought the 
company shares and incorporated it in 
1888. 
• 1893 coca cola was registered in the 
u.s patent office. 
• 1895 coca cola is now drunk in every 
state in the us
Background 
• Trade name of sweetened 
carbonated drink 
• Originally made with cocoa leaves 
and flavored with cola nuts along 
with caramel and caffeine 
• Started in 1886 grabbing the market 
of USA in 1895 and expanding up to 
200 countries in 2000
Reasons for new coke introduction 
• PEPSI’s Challenge 
•Loosing market share 
• Brand image affected
PEPSI’S CHALLENGE 
• Blind fold Challenge 
• A big Success 
• Signed up big celebrities 
• Taken around the Globe
Loosing market share 
• The company had lost its market share , though 
remaining competitive 
• By 1970 the overall market share had dropped 
to 4.9% 
• By 1984 the overall market share of the 
company dropped to 9.8%
Brand image affected 
• The company was not only loosing share to 
the rival Pepsi but also to other brand 
created by itself. 
Example:-Diet Coke went on to become the 
most successful consumer product launch 
of the 1980s
COKE’S ADVERTISING CAMPAIGN 
• Coke launched an advertising campaign 
• Praising for Coke being less sweet than PEPSI 
• Ads fronted by Bill Cosby
The launch of new coke 
• Coca-Cola launched New 
Coke in April 1985 with 
the punch line 'Catch the 
wave' 
• change in Coke's formula 
was publicized through 
the television and 
newspapers
Effect of new coke 
• Loss of existing customers 
• More decline in the market 
share 
• Rival emerged victorious 
• Re launch of the classic 
coke
Loss of existing customers 
• The existing customers did not like the new 
coke in term of its taste and switched to 
other brands. 
• Many of the existing customers boycotted 
the New coke , as the production of Classic 
Coke was Scrapped down.
More decline in the market share 
• An unexpected twist happened in the 
existing market of coke 
• within 79 days the market share dropped to 
such an extent that it was considered as one 
of the greatest American market failure
Rival emerged victorious 
Rather than beating 
the rival the strategy 
paved a way for the 
rival to get more 
customers.
Relaunch of the classic coke 
• The company soon realized the mistake they 
made and the old flavored was launched 
again as coke classic 
‘We did not understand the deep emotions 
of so many of our customers for coco-cola’ 
― Donald R. Keough 
Coco-cola president
REASON FOR RETURN OF CLASSIC COKE 
• PUBLIC EMOTION TOWARDS 
CLASSIC COKE 
• US HERITAGE DISPLAY ON 
THE CLASSIC COKE SUCCESS 
• PEPSI GAINED GROUND ON 
COLA
PUBLIC EMOTION TOWARDS CLASSIC COKE 
• Public outrage was high as Classic Coke was 
no longer available in the market . 
• The US population was emotionally attached 
towards the Classic Coke.
US HERITAGE DISPLAY ON THE CLASSIC COKE 
SUCCESS 
Coke had spent more than a 
hundred years convincing 
the North American 
population that its product 
was an integral part of their 
lives, and their very 
identities. To do away with 
Coca-Cola was violating their 
identity and they weren't 
going to stand for it, and 
they therefore weren't shy 
about saying so.
PEPSI GAINED GROUND ON COLA 
• By the end of 1985 Pepsi 
had more market shares 
than the combined market 
share of new coke and 
coke classic 
• By end of 1987 from 
market cokes share of 3 
percent it come down 0.1
Conclusion 
• THE BIGGEST MARKETING 
BLUNDER OF ALL TIME 
• Market Research failed in case 
of New Coke . 
• Coke lost a lot of sales to PEPSI 
• Lost market share and also the 
no.1 status . 
.
• All the money , time and skill 
poured on new coke could not 
match the deep and abiding 
attachment towards the 
Classic Coke .
learnings 
• CocaCola has learnt that Marketing is 
much more than “PRODUCT ITSELF”. 
• Before making any changes to the 
company or introducing a new 
product, it is very important to find all 
relevant information related to it. 
• You cannot change the taste of your 
Flagship brand .
GROUP MEMBERS 
• PALLAVI HEGDE 
• JAHNAVI RAJANALA 
• SHUBHAM MITTAL 
• ZUBIN GALA 
• UMANG GOEL 
• KRISHNAKANT LOYA
QUESTION 
& 
ANSWERS
THANK YOU

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Cocacola

  • 1. NEW COKE A CLASSIC BRAND FAILURE
  • 2. CONTENTS • History of Coca Cola • Reasons for New Coke introduction • The launch of New Coke • Relaunch of the Classic Coke. • Conclusion & Learning
  • 3. HISTORY • The name coca cola was suggested by john pemberton’s book keeper frank Robison. • In 1887 assa griggs candler bought the company shares and incorporated it in 1888. • 1893 coca cola was registered in the u.s patent office. • 1895 coca cola is now drunk in every state in the us
  • 4. Background • Trade name of sweetened carbonated drink • Originally made with cocoa leaves and flavored with cola nuts along with caramel and caffeine • Started in 1886 grabbing the market of USA in 1895 and expanding up to 200 countries in 2000
  • 5. Reasons for new coke introduction • PEPSI’s Challenge •Loosing market share • Brand image affected
  • 6. PEPSI’S CHALLENGE • Blind fold Challenge • A big Success • Signed up big celebrities • Taken around the Globe
  • 7. Loosing market share • The company had lost its market share , though remaining competitive • By 1970 the overall market share had dropped to 4.9% • By 1984 the overall market share of the company dropped to 9.8%
  • 8. Brand image affected • The company was not only loosing share to the rival Pepsi but also to other brand created by itself. Example:-Diet Coke went on to become the most successful consumer product launch of the 1980s
  • 9. COKE’S ADVERTISING CAMPAIGN • Coke launched an advertising campaign • Praising for Coke being less sweet than PEPSI • Ads fronted by Bill Cosby
  • 10. The launch of new coke • Coca-Cola launched New Coke in April 1985 with the punch line 'Catch the wave' • change in Coke's formula was publicized through the television and newspapers
  • 11. Effect of new coke • Loss of existing customers • More decline in the market share • Rival emerged victorious • Re launch of the classic coke
  • 12. Loss of existing customers • The existing customers did not like the new coke in term of its taste and switched to other brands. • Many of the existing customers boycotted the New coke , as the production of Classic Coke was Scrapped down.
  • 13. More decline in the market share • An unexpected twist happened in the existing market of coke • within 79 days the market share dropped to such an extent that it was considered as one of the greatest American market failure
  • 14. Rival emerged victorious Rather than beating the rival the strategy paved a way for the rival to get more customers.
  • 15. Relaunch of the classic coke • The company soon realized the mistake they made and the old flavored was launched again as coke classic ‘We did not understand the deep emotions of so many of our customers for coco-cola’ ― Donald R. Keough Coco-cola president
  • 16. REASON FOR RETURN OF CLASSIC COKE • PUBLIC EMOTION TOWARDS CLASSIC COKE • US HERITAGE DISPLAY ON THE CLASSIC COKE SUCCESS • PEPSI GAINED GROUND ON COLA
  • 17. PUBLIC EMOTION TOWARDS CLASSIC COKE • Public outrage was high as Classic Coke was no longer available in the market . • The US population was emotionally attached towards the Classic Coke.
  • 18. US HERITAGE DISPLAY ON THE CLASSIC COKE SUCCESS Coke had spent more than a hundred years convincing the North American population that its product was an integral part of their lives, and their very identities. To do away with Coca-Cola was violating their identity and they weren't going to stand for it, and they therefore weren't shy about saying so.
  • 19. PEPSI GAINED GROUND ON COLA • By the end of 1985 Pepsi had more market shares than the combined market share of new coke and coke classic • By end of 1987 from market cokes share of 3 percent it come down 0.1
  • 20. Conclusion • THE BIGGEST MARKETING BLUNDER OF ALL TIME • Market Research failed in case of New Coke . • Coke lost a lot of sales to PEPSI • Lost market share and also the no.1 status . .
  • 21. • All the money , time and skill poured on new coke could not match the deep and abiding attachment towards the Classic Coke .
  • 22. learnings • CocaCola has learnt that Marketing is much more than “PRODUCT ITSELF”. • Before making any changes to the company or introducing a new product, it is very important to find all relevant information related to it. • You cannot change the taste of your Flagship brand .
  • 23.
  • 24.
  • 25. GROUP MEMBERS • PALLAVI HEGDE • JAHNAVI RAJANALA • SHUBHAM MITTAL • ZUBIN GALA • UMANG GOEL • KRISHNAKANT LOYA