The document discusses hosted/public cloud services. It defines public cloud as a model where cloud resources like software and storage are made available over the internet by a service provider. Key benefits of public cloud include scalability, cost-effectiveness through shared infrastructure, pay-as-you-go pricing, reliability through redundancy, flexibility through various service options, and location independence via internet access. The document also provides details on Converge's hosted cloud offerings including package options, pricing, and key benefits like high availability, performance, security, management capabilities, and ease of use.