CMGTCB/578 v1 Copyright 2021 by University of Phoenix. All rights reserved. Course Scenario Reynolds Tool & Die Reynolds Mission Statement “We are committed to providing our customers quality products with the highest engineering standards.” Reynolds Vision Statement “We are committed to achieving our goal of being a market leader for engineering solutions and will invest in technical innovation. We desire to continue to expand our markets, our technical competence, and our intellectual curiosity to serve our customers.” Additional Information Reynolds Tool & Die is an automotive component manufacturer supplying suspension pieces and technology to both other suppliers and major U.S. and foreign manufacturers. Annual revenue is around $50 million, and the company is profitable. Reynolds has production facilities at their headquarters in Akron, OH; in Bloomington, IN; and in Memphis, TN. Approximately 300 people work for Reynolds, including 7 in IT. The IT staff is broken down as follows: • IT Director • 2 Help Desk personnel • 3 Network Engineers • 1 Software Engineer, primarily supporting the company’s SAP ERP system. One network engineer works in Bloomington, one in Memphis, and the rest of the IT staff is located in Akron. The three sites are networked via an MPLS circuit. In addition to SAP® software, the company uses Microsoft® Office 2010 for administrative work along with several specialized CAD programs for design. The SAP software is two versions behind, but not at end of its life. A data center is in Akron, while the other two sites have smaller hardware footprints consisting of Microsoft Exchange servers for email, a small file and print server, and redundant Active Directory servers. EMC Storage Area Network (SAN) devices are at each site. Redundant backup appliances are in Akron and Bloomington, and data can be cycled among the SANS for further redundancy. While some server virtualization has been achieved, only about 20 percent of all servers have been virtualized with the help of VMWare. All sites use Cisco® switches, routers, and firewalls. Servers, desktops, laptops, and printers are all HP® and are between 3 and 5 years old and the desktops and Laptops use Windows® 7 as the operating system. All servers are on Microsoft Server 2012. There are no cloud applications. There has been a demand by administrative personnel and engineers for integrating mobile devices with Microsoft Exchange and other apps but to date, the company has not The IT budget typically is between $1.2 and $1.5 million annually, depending on capital expense. Note that this budget ONLY covers hardware, software, services, and licensing. Personnel costs are not included, nor do you need to include them for the Competency budget assignment. This year the company is embarking on significant expansion. A joint venture has been signed with a firm from Mexico Peraltada LLC to gain access to a new supplier market. B ...