Jasmine Galvez has over 10 years of experience in banking and financial services. She currently works as an AML Operations Analyst at Citi Bank, where she analyzes transactions to detect money laundering and terrorist financing. Previously, she held roles as a Small Business Relationship Manager at Bank of America and a Retirement & Benefits Service Representative at Merrill Lynch. She has a track record of exceeding sales goals and providing award-winning client service.

1. Jasmine Galvez
3195 Shadow Creek Rd Jacksonville, FL 32226 | 904-352-5262 |Jasmine.a.Pogue@gmail.com
Attributes
Self-Motivated, Time Management skills, Personable, Analytical thinking, Ability to Self-Solve, Team Player,
Honest and Dependable
Experience
AML OPERATIONS ANALYST | CITI BANK | 08-2016 - CURRENT
· Serve as SubjectMatter Expert (SME), for multiple complexproducts,in the analysis ofalerts and investigation of
transactional activities to detect any suspicions ofmoneylaundering or terroristfinancing activity
· Independentlyconductsearches,gather data and record evidence from internal systems,the internet,commercial
databases and enquirywith business or Compliance contacts.
· Utilize strong understanding ofdata manipulation techniques and analysis to work more efficiently and meettarget
deadlines for case escalation or closure.
· Responsible for identifying and researching the patterns,trends and anomalies in complextransactional and
customer data to detect, prevent, mitigate and reportsuspicious activity related to moneylaundering,terrorist
financing and structuring.
· Research clientinformation via Google and LexisNexis
· Review and update KYC files with missing and updated information to satisfycompliance requirements.
· Monitored accounttransactions including deposits,domestic,foreign wires,and accounttransfers for suspicious
activity
· Maintaining a proactive curiosityand pursue investigations to a greater level of diligence than normallyrequired for
the standard due diligence.
· Acts autonomouslyand utilize independentdiscretion along with a high degree of sound judgmentin conducting
timely, accurate and effective analysis.
SR. SMALL BUSINESS RELATIONSHIP MANAGER | BANK OF AMERICA | 08-2015 – 07-2016
· Ensured the overall success & growth of an assigned portfolio bydeepening relationships ofexisting customers
· and through the acquisition ofnew customers.
· Performed effective financial analysis and underwriting in the areas ofcredit, cash flow and collateral.
· Assisted branch to develop a small business pipeline byeffectively incorporating shared bestpractices.
· Collaborated with Underwriting team on behalfofclients to execute lending needs.
· Established a referral network and builtrelationships within the Communityby conducting financial education
seminars to enhance business owner’s knowledge in the areas oflending,saving,cash flow and exit plan
strategies.
· Provided consultative financial advice to customers/prospects focused on creditand depositstructure and
· Adhered to banking guidelines and polices byproactively completing required trainings.
RETIREMENT & BENEFITS SERVICE REPRESENTATIVE | MERRILL LYNCH | 02-2015- 07-2015
· Provided award-winning service to employees within Fortune 500 companies retirementplans including:defined
· contribution,defined benefit,non-qualified deferred compensation arrangements,stock option plans,self-directed
· brokerage accounts,Merrill Lynch Advice Access,and individual retirementaccounts.
· Responsible for uncovering additional clientneeds and routing them to the appropriate business partner.
· Demonstrated knowledge ofcompanyproducts
· Adhered to financial policies,rules and regulations to protectbank reputation and client’s information.

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FINANCIAL SOLUTIONS CONSULTANT | MERRILL LYNCH | 07-2014- 12-2014
· Responsible for uncovering additional clientneeds and routing them to the appropriate business partners.
· Demonstrated knowledge ofcompanyproducts.
· Adhered to financial policies,rules and regulations to protectbank and client’s reputation.
· Assessed client's financial situation to develop strategic financial planning solutions
· Prepared daily for Series 7 and Series 66 examination.
BANKING CENTER MANAGER | REGIONS BANK | 06-2013-06-2014
. Responsible for the driving of operations and customer service experience metrics byengaging staffon business
strategies and performance results.
Managed a branch team consisting of4 Teller representatives and 2 personal bankers.
· Directly managed all banking center employees,to include training,performance management,disciplinary
actions,individual career developmentand retention.
· Auditing of GL receipts,Foreign exchange, BSA/AML and Fed Fund transfers.
· Created a positive working environmentwith an open-door policy.
· Complied with regulatoryrequirements including Bank SecrecyAct, Anti Money Laundering,OFAC, USA Patriot
Act, Privacy Act and CommunityReinvestmentAct.
· Conducted monthlyoperations cash audits for risk managementreview process,which ensured proper cash control
and compliance (Use of Mainframe and MS Suite)
. Auditing of consumer loans to minimize risk to the bank
· Achieved specific sales and service goals individually,and lead the banking center's goals on a quarterly basis.
. Actively participated and represented Regions bank in various community,civic, and professional organiza tions.
Teller/ Personal Banker I-II /Small Business Specialist | WELLS FARGO BANK | 01-2010-05-2013
. Responsible for servicing and acquiring consumer and small business loans & lines ofcredit.
. Opened and service consumer and business accounts
. Educated clients via financial seminars sponsored bythe bank to help customers achieve their financial goals.
. Trained new hire and existing employees with bestpractices along with navigating internal systems to work
efficiently.
. Weekly prospecting via visiting business clients atplace of business in assigned territoryto increase bank portfolio.
. Collaborated with banking partners to meetgoals and expectations setoutby banking center.
HIGH SCHOOL DIPLOMA | DATE EARNED | FCOJ