Interested to see how you (as a recruiter) can leverage Glassdoor in interviews? Check out our June client training webinar to learn more!

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Client Training
How Recruiters Can Leverage
Glassdoor in Interviews

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Webinar Tips for Attendees
• You can connect to audio using your
computer’s microphone and
speakers.
• Or, you may select “Use Telephone”
after joining the Webinar.
• All lines will be muted to avoid
background noise.
• You can ask questions at any time
by typing them into the Questions
Pane.

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Kelly Payne
Director of Client Services at Glassdoor
kelly.payne@Glassdoor.com
@kelly_payne22
Featured Speaker

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Agenda
• How to collect, export and summarize Glassdoor
interview data on your company
• Ways recruiters can turn interview feedback into hiring
process improvements
• How to confidently address job candidates' concerns
head-­on in interviews

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How can you use Glassdoor for
interview data?

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Understand Candidates’ Values

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Differentiate Yourself with Glassdoor Data
Share the love!

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Prepare to Address Pros and Cons

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Use Glassdoor Reviews to Explain What to Expect

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Export Your Interview Data
⏎

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Sort By Location

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Notify Your Exec Team & Conduct Interview Trainings

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How can you turn interview
feedback into hiring process
improvements?

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What are candidates seeing?

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Respond to Feedback
of Best Places to Work winning
companies said that they respond
to reviews on Glassdoor.
55%

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Yelp Interview Stats Example

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How can you address candidates’
concerns head on in interviews?

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Handling a negative review…
I saw this review…
…and I’m concerned.
Candidate Recruiter

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Reviews Are Good for Business!
of consumers trust reviews more
when they see both good and
bad reviews.
95%

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Handling a negative review…
Tips when responding:
-­ Address their concern head on: “I completely understand
why you’d be concerned, I would be too…”
-­ Put the candidate at ease: “We encourage transparency and
work with Glassdoor closely to monitor and address these
concerns internally immediately”
-­ Support your cause (use stats): “In fact, Yelp employees
have ranked Yelp 28% higher in culture & values than the
average company on Glassdoor”

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Nobody Is Perfect
BAD REVIEWS PROVIDE THE OPPORTUNITY FOR AUTHENTICITY

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Questions?
Kelly Payne
kelly.payne@glassdoor.com
@kelly_payne22