Goals roles and procedures

1. CLARIFYING & ESTIMATING GOALS, ROLES & PROCEDURES

2. GOALS Definition:The final purpose or aim ; the end to which a design tends, or which a person aims to reach or attain.

3. KEY PRINCIPLES OF GOALS Key principle - If the team understand and agree on its goals it cannot be effective even if the roles are clear there are good working procedures and team members like each other

4. GUIDELINES OF GOALS Shared vision: Ensure all team members share the same vision of what will happen by end of the project. Clarity: Make sure the teams goals are clear and unambiguous to all members. Conflict resolution: Identify & resolve members goals that conflict with those of the team . such conflict can happen when members try to minimize extra work prefer the status quo to the teams goals as unimportant or believe achieving the goals will have a negative impact on them. Commitment: Ensure them member feel they own the goals by involving them in goal setting.

5. QUESTIONS TO BE ASKED What do we need to do to fulfill our purpose? When do we need to accomplish this goals? Who will be responsible for this goal ?

6. ROLES Definition: The action and activities assigned to or require or expected of a person or group, the function of a teacher, the government must do its part , play its role.

7. KEY PRINCIPLES OF ROLE If the roles are not clear the team cannot be effective even if member understand and agree upon the goals there are good working procedures and team members like each other.

8. GUIDELINES TO ROLES Clarity: ensure that team members accept their roles know exactly what others members expect of them and know what they can expect from others members. Conflict resolution: identify and resolve conflict members feel about their roles . such conflict can happen when team members feel that it will be difficult or impossible for them to meet the team s expectation or when they feel a conflict between their others obligations and their role on the team. Roles to consider: team leader , meeting facilitator, timekeeper, scribe, recorder, and member.

9. QUESTIONS TO BE ASKED Where do I fit in? What capabilities do each of us bringto the group? Do our roles make it possible to fulfill our purpose ? Does my role give me the opportunity to grow?

10. PROCEDURES Definition - Fixed, step-by-step sequence of activities or course of action (with definite start and end points) that must be followed in the same order to correctly perform a task. Repetitive procedures are called routines. See also method.

11. KEY PRINCIPLES OF PROCEDURES If the team does not have good working procedures it cannot be effective even if members understand and agree upon the goals roles are clear and team members like each other.

12. GUIDELINES TO PROCEDURES Meeting management: establish methods for preparing conducting and following up on project team meeting. Conflict management: establish a way to deal effectively with conflict among team members. Decision making: establish the most effecienctway for the team to make high-quality decision. DMAIC: ensure all members are familiar with DMAIC as the method for doing the actual work of the project.

13. QUESTION TO BE ASKED How will the group complete its work ? How will we get along? How will we resolve conflict?

14. CONCLUSION