Over 600 Citrix professionals participated in the survey, and the results have been compiled into a data rich, 23-page report to provide valuable benchmarks and new insights into the challenges, technology choices, and best practices for Citrix performance management.
Download the Citrix Performance Management Report: http://www.eginnovations.com/reports/citrix-performance-management-2014/
Here are some of the key survey findings:
• Performance management is critical for the success of Citrix deployments. 97% of respondents consider performance management to be important for the expansion of their Citrix infrastructure. 86% of respondents consider performance as a key concern during migration of Citrix versions.
• Citrix gets the blame whether the problem is Citrix related or not. The biggest performance challenge respondents face is that Citrix gets blamed for all user experience problems – even if the problem is not with the Citrix tiers. However, a majority of the time (65%), performance problems are NOT directly caused by the Citrix tiers.
• Admins spend more time fire-fighting and troubleshooting performance problems. In over 60% of cases, respondents spend more than 30% of their time fire-fighting and troubleshooting performance problems. One of the key reasons is that Citrix performance management is still mostly manual.
• Proactive alerting most important to Citrix professionals. A majority of respondents (68%) are looking to make Citrix performance management proactive, so they get alerted and can fix issues before users notice.
• Most IT admins don’t benchmark their Citrix environment. Despite the interest in managing Citrix performance proactively, very few respondents have solid performance benchmarks of their Citrix infrastructure. 26% of respondents have NEVER conducted any performance benchmark. 18% conducted benchmarks only during migration.
Windows XP to Windows 7 Migration WhitepaperLori Witzel
Microsoft will discontinue extended support for Windows XP April 2014, yet more than half the organizations that plan to migrate off Windows XP to Windows 7 have not done so. In this brief whitepaper, you’ll learn more about the “state of migration,” the issues that have slowed migration, and the significant risks incurred by those organizations that fail to migrate from an unsupported operating system. This report reviews the high-level stages in a migration process, and then identifies ways to cut time and costs from migration even if your teams have already started the migration process. These leverage points are clearly identified, and will be useful for all who are not in the very last stages of a Windows XP migration.
With recent dramatic changes in our global workforce, economy, and environment, the need for digital business transformation is now proven to be critical.
These slides—based on the webinar from leading IT research firm EMA and Redwood Software—explain why you should prioritize digital transformation in your organization and support those efforts with workload automation.
Windows XP to Windows 7 Migration WhitepaperLori Witzel
Microsoft will discontinue extended support for Windows XP April 2014, yet more than half the organizations that plan to migrate off Windows XP to Windows 7 have not done so. In this brief whitepaper, you’ll learn more about the “state of migration,” the issues that have slowed migration, and the significant risks incurred by those organizations that fail to migrate from an unsupported operating system. This report reviews the high-level stages in a migration process, and then identifies ways to cut time and costs from migration even if your teams have already started the migration process. These leverage points are clearly identified, and will be useful for all who are not in the very last stages of a Windows XP migration.
With recent dramatic changes in our global workforce, economy, and environment, the need for digital business transformation is now proven to be critical.
These slides—based on the webinar from leading IT research firm EMA and Redwood Software—explain why you should prioritize digital transformation in your organization and support those efforts with workload automation.
Maximize Citrix Performance Complementing Citrix Director and EdgesighteG Innovations
Citrix XenApp and XenDesktop deliver significant benefits to enterprise and service providers by providing a unified solution for delivery of virtual desktops and applications on demand. Watch this webinar to learn about next-gen performance monitoring best practices that you need to put in place to get the most out of your Citrix XenApp / XenDesktop investments and reliably deliver virtual desktops and applications to users.
Join desktop virtualization expert Bala Vaidhinathan (CTO, eG Innovations) and Vasu T.N (Technical Marketing Lead, Citrix) and learn how to:
• Gain complete performance visibility of all IT domains impacting the experience of virtual desktop/application users
• Utilize next-gen management solutions that complement and integrate with Citrix Director/EdgeSight to accelerate troubleshooting and resolution
• Ensure a seamless desktop experience and maximize virtual desktop user satisfaction by pre-emptively detecting and resolving performance issues - before users notice
• Ensure maximum ROI by right-sizing your XenApp and XenDesktop infrastructure using powerful reporting & analytics
Leveraging Cloud for Non-Production EnvironmentsCognizant
Moving to the cloud not only enables application development and testing organizations to reduce capital outlays; it can also reduce IT cycle times while improving quality.
IT Trends Report 2015: Business at the Speed of IT, Public Sector ResultsSolarWinds
IT Trends Report 2015: Business at the Speed of IT
A look at the current state of significant new technology adoption, barriers to adoption and needs of IT pros tasked with delivering organizational impact
(North America, Public Sector)
Cybersecurity breaches in the government seem to be all over the news. The sheer number and wild variety of sources for these breaches led us to wonder what federal agencies are really dealing with. SolarWinds® partnered with leading government research provider Market Connections to survey 200 federal IT and IT security professionals to find out their top cybersecurity concerns and the obstacles they face when implementing IT security strategies.
The results of our survey include:
Detailed insight into the threats, challenges, and sources of cybersecurity breaches the government faces in its IT infrastructure
Top hindrances in the implementation of appropriate IT security tools
Strategies and courses of action being deployed by federal IT professionals to remediate cybersecurity threats
These results demonstrate that a broad and concerning range of cybersecurity threats plague government agencies. Federal IT pros must consider taking a more pragmatic and unified approach to addressing the availability, performance, and security of their infrastructures.
Visit http://www.solarwinds.com/federal to learn more.
SolarWinds Federal Cybersecurity Survey 2015SolarWinds
In December 2014, Market Connections, a leading government market research provider, in conjunction with SolarWinds conducted its second annual blind survey of 200 IT and IT security decision makers in the federal government, military and intelligence communities in an effort to uncover their most critical IT security challenges and to determine how to make potential security threats visible so IT can confront them. Respondents weighed in on top cybersecurity threat sources, obstacles to threat prevention, necessary tools for threat prevention, and their concerns, investment and policies regarding cybersecurity.
Visit http://www.solarwinds.com/federal to learn more.
SolarWinds IT Trends Report 2015: Business at the Speed of IT (North America)SolarWinds
A look at the current state of significant new technology adoption, barriers to adoption and needs of IT pros tasked with delivering business impact in North America.
Forrester Research and LifeSize Webinar: 5 Easy Ways to Accelerate Your Vide...Lifesize
Phil Karcher, Forrester Research & Simon Dudley, Video Evangelist for LifeSize share 5 Easy Ways to Accelerate Your Videoconferencing Strategy with Virtualization. Trends, research, insights and more
Ensure The Success of VMware Horizon View DeploymentseG Innovations
VMware Horizon View allows IT organizations to deliver virtual or hosted desktops and applications through a single platform to users. The success of these virtual desktop deployments is linked to the user experience: virtual desktops have to deliver better performance than physical desktops.
This webinar presentation helps you learn how you can unlock the benefits of desktop and application virtualization by enabling your organization to monitor, diagnose and report on the performance of your VMware Horizon View infrastructure.
2Q13 software, saas and internet industry public stock market performance and valuations, merger and acquisition activity and valuations, and public financings
Maximize Citrix Performance Complementing Citrix Director and EdgesighteG Innovations
Citrix XenApp and XenDesktop deliver significant benefits to enterprise and service providers by providing a unified solution for delivery of virtual desktops and applications on demand. Watch this webinar to learn about next-gen performance monitoring best practices that you need to put in place to get the most out of your Citrix XenApp / XenDesktop investments and reliably deliver virtual desktops and applications to users.
Join desktop virtualization expert Bala Vaidhinathan (CTO, eG Innovations) and Vasu T.N (Technical Marketing Lead, Citrix) and learn how to:
• Gain complete performance visibility of all IT domains impacting the experience of virtual desktop/application users
• Utilize next-gen management solutions that complement and integrate with Citrix Director/EdgeSight to accelerate troubleshooting and resolution
• Ensure a seamless desktop experience and maximize virtual desktop user satisfaction by pre-emptively detecting and resolving performance issues - before users notice
• Ensure maximum ROI by right-sizing your XenApp and XenDesktop infrastructure using powerful reporting & analytics
Leveraging Cloud for Non-Production EnvironmentsCognizant
Moving to the cloud not only enables application development and testing organizations to reduce capital outlays; it can also reduce IT cycle times while improving quality.
IT Trends Report 2015: Business at the Speed of IT, Public Sector ResultsSolarWinds
IT Trends Report 2015: Business at the Speed of IT
A look at the current state of significant new technology adoption, barriers to adoption and needs of IT pros tasked with delivering organizational impact
(North America, Public Sector)
Cybersecurity breaches in the government seem to be all over the news. The sheer number and wild variety of sources for these breaches led us to wonder what federal agencies are really dealing with. SolarWinds® partnered with leading government research provider Market Connections to survey 200 federal IT and IT security professionals to find out their top cybersecurity concerns and the obstacles they face when implementing IT security strategies.
The results of our survey include:
Detailed insight into the threats, challenges, and sources of cybersecurity breaches the government faces in its IT infrastructure
Top hindrances in the implementation of appropriate IT security tools
Strategies and courses of action being deployed by federal IT professionals to remediate cybersecurity threats
These results demonstrate that a broad and concerning range of cybersecurity threats plague government agencies. Federal IT pros must consider taking a more pragmatic and unified approach to addressing the availability, performance, and security of their infrastructures.
Visit http://www.solarwinds.com/federal to learn more.
SolarWinds Federal Cybersecurity Survey 2015SolarWinds
In December 2014, Market Connections, a leading government market research provider, in conjunction with SolarWinds conducted its second annual blind survey of 200 IT and IT security decision makers in the federal government, military and intelligence communities in an effort to uncover their most critical IT security challenges and to determine how to make potential security threats visible so IT can confront them. Respondents weighed in on top cybersecurity threat sources, obstacles to threat prevention, necessary tools for threat prevention, and their concerns, investment and policies regarding cybersecurity.
Visit http://www.solarwinds.com/federal to learn more.
SolarWinds IT Trends Report 2015: Business at the Speed of IT (North America)SolarWinds
A look at the current state of significant new technology adoption, barriers to adoption and needs of IT pros tasked with delivering business impact in North America.
Forrester Research and LifeSize Webinar: 5 Easy Ways to Accelerate Your Vide...Lifesize
Phil Karcher, Forrester Research & Simon Dudley, Video Evangelist for LifeSize share 5 Easy Ways to Accelerate Your Videoconferencing Strategy with Virtualization. Trends, research, insights and more
Ensure The Success of VMware Horizon View DeploymentseG Innovations
VMware Horizon View allows IT organizations to deliver virtual or hosted desktops and applications through a single platform to users. The success of these virtual desktop deployments is linked to the user experience: virtual desktops have to deliver better performance than physical desktops.
This webinar presentation helps you learn how you can unlock the benefits of desktop and application virtualization by enabling your organization to monitor, diagnose and report on the performance of your VMware Horizon View infrastructure.
2Q13 software, saas and internet industry public stock market performance and valuations, merger and acquisition activity and valuations, and public financings
This presentation explains about the Operations Management concept Reorder point, different cases with examples, fixed order interval model, single period model etc.
Financial Report of Apple Inc. for the year 2014 with full analysis of SWOT, PEST analysis, BCG Matrix, Ratio Analysis, Observations, Recommendations & Conclusion
OPERATION MANAGEMENT REPORT: A CASE-STUDY ON THE KEY STRATEGIC AND OPERATIONA...Maxie Tran
This report focuses on analyzing the key strategic and business operation issues of a Starbucks coffee shop on 91 Clarence high street in Kingston town (Kingston Upon Thames, London, UK). The report identifies the business context and main operational aspects of this Starbucks shop which will be shown briefly in the Introduction part.
Methods of analysis include the secondary-data, primary-data (qualitative and quantitative research), relevant theories and relative information from books, online databases, as also student’s works and so on.
The report figures out the problems of this Starbucks shop, such as the atmosphere and layout inside the store, as also some customer services. However, those issues depend on many different cases which cannot meet a specific solution to improve themselves. In addition, the general feedback of customers indicates that although the problems exist, these issues are not big impacts.
Recommendation for the business of this Starbucks shop is to keep managing their current operating system and extend their competitive advantage, based on the ideal location (order-winner), to target the potential segment customers as non-coffee drinkers.
This report might not avoid the shortcomings and limitations itself. For instance, a lack of experience in doing the actual surveys which led to incomplete data and information; some results are based on past performance or general context which can be subjective.
This 2nd-annual research report from DABCC and eG Innovations provides the results of a comprehensive survey of the Citrix user community – exploring the current state of Citrix performance management with a goal of helping Citrix users better understand current challenges, technology choices and best practices in the Citrix community.
The survey results have been compiled into a data-rich, easy-to-digest report to provide you with benchmarks and new insights into the best practices for effective Citrix performance management.
Over the last decade, the Citrix portfolio of solutions has dramatically expanded to include Citrix XenApp, XenDesktop, XenServer, XenMobile, Sharefile and Workspace Cloud. And, the use cases for Citrix technologies have also expanded with the needs of the market. Flexwork and telework, BYOD, mobile workspaces, PC refresh alternatives and remote partner access are now common user paradigms that are all supported by Citrix technologies.
To deliver the best possible user experience with all these Citrix technologies, Citrix environments need to be well architected but also well monitored and managed to identify and diagnose problems early on and prevent issues from escalating and impacting end users and business processes.
In this webinar, Doug Brown, founder of DABCC, and Srinivas Ramanathan, CEO of eG Innovations, discussed the results and implications of the 2nd-annual Citrix Performance Management Survey which was designed to explore the current state of Citrix performance management and helping Citrix users better understand current challenges, technology choices and best practices in the Citrix community. Join us to discover benchmarks and new insights into the best practices for effective Citrix performance management.
2018 Citrix Migration Survey - Industry InsightseG Innovations
With the end of maintenance of Citrix XenApp 6.5 approaching quickly (June 30, 2018), there is increased adoption of Citrix XenApp and XenDesktop 7.x. eG Innovations and DABCC have conducted a joint survey across 795 Citrix professionals to understand this migration trend, challenges involved, and performance expectations.
Read this survey analysis report and understand how the industry is gearing up for Citrix XenApp and XenDesktop 7.x adoption.
Technology Megatrends Reshaping IT: What’s Your Migration PathFadi Semaan
This IDC study is a deep dive analysis in:
1) The shift in infrastructure implementation - new trend
2) Migration challenges & cost from legacy to cloud & hybrid cloud
3) Datacenter management cost comparison - legacy infrastructure vs new one
4) Benefit of transition into Cloud...
Presented by: David Senf
Vice President, Infrastructure & Cloud Solutions
IDG MarketPulse: Virtual Graphics Processing Unit (vGPU)jmariani14
Presented on behalf of Dell, VMware & NVIDIA.
The purpose of this survey is to better understand user experiences and challenges with demanding graphics applications in use today, in addition to deployment plans for virtualized graphics solutions. The survey explores the expected and experienced benefits of virtualized graphics solutions, as well as primary barriers to deployment.
IBM Power Migration without the Risk and DowntimePrecisely
Whether you are refreshing server hardware to POWER9, reorganizing storage, or consolidating data centers, migration plays an important role in keeping your IBM i environment up to date, efficient, and productive. Yet, IT pros often fear migration projects due to past experiences with intolerable downtime, lack of predictability, and time demands. View this webinar on-demand and learn how Syncsort can help organizations like yours accelerate your migration project, minimize risk and eliminate downtime.
Key topics include:
• What your peers say about their migration challenges
• How to migrate without downtime using replication
• Minimizing migration risk and resource demands
• How Syncsort can help
How to Deliver Exceptional End User Experience in Your Citrix EnvironmenteG Innovations
Citrix enables secure End User Computing services across multiple platforms and devices, enabling users to do more, using more devices from more locations. However, these End User Computing services encompass and support many different technologies that vary significantly from one organization to another.
Users getting access to their desktops and applications is the first step, which is why monitoring the logon performance has become critical for Citrix-based IT services. That's why eG Innovations recently announced a Free Logon Simulator for Citrix XenApp and XenDesktop. But that's only a first impression. To make a lasting impact on user experience, the applications and desktops being delivered on top of the Citrix service must also perform, and these digital business services will be comprised of many different components from any number of suppliers.
Discover how Citrix and eG Enterprise can combine to provide you with end-to-end performance management that can make a lasting impression your users will love.
How to Integrate Your Tech Stack for Seamless and Practical ApplicationAggregage
How do you choose the correct project management technology? In this webinar, you will hear from three project management professionals about the importance of having an intentional approach to choosing and integrating your technology.
De-Siloing Project Coordination: Why You Need to Prioritize The Employee Expe...Aggregage
In this interactive discussion, Wrike’s Nick Roco, Steve Luch, and Alexis Barone will provide recommendations on how to deliver employee experiences that separate you from your competition.
How to Avoid the Top 7 Mistakes Made When Managing Citrix PerformanceeG Innovations
Citrix XenApp and XenDesktop are two of the most performance-sensitive applications being used in enterprise networks today. Citrix performance management is of critical importance because even a small glitch – anywhere in your infrastructure – can negatively affect the user experience and, ultimately, result in lost business revenue.
These slides are from our recent webinar, ‘How to Avoid the Top 7 Mistakes Made When Managing Citrix Performance’, where Raymond Otero, Manager of End-User Computing, Anexinet – a leading Citrix Gold Solution Advisor, and Srinivas Ramanathan, CEO of eG Innovations, discussed the top seven mistakes that IT professional make when managing their Citrix-based services as well as the best practices to address and avoid these mistakes to ensure a positive user experience and business continuity.
How to Avoid the Top 7 Mistakes Made When Managing Citrix PerformanceChristine Ackley
Citrix XenApp and XenDesktop are two of the most performance-sensitive applications being used in enterprise networks today. Citrix performance management is of critical importance because even a small glitch – anywhere in your infrastructure – can negatively affect the user experience and, ultimately, result in lost business revenue.
These slides are from our recent webinar , ‘How to Avoid the Top 7 Mistakes Made When Managing Citrix Performance’, where Raymond Otero, Manager of End-User Computing, Anexinet – a leading Citrix Gold Solution Advisor, and Srinivas Ramanathan, CEO of eG Innovations, discussed the top seven mistakes that IT professional make when managing their Citrix-based services as well as the best practices to address and avoid these mistakes to ensure a positive user experience and business continuity.
IBM Relay 2015: Cloud is All About the Customer IBM
Debuting new research data, Forrester's John Rymer discusses the rapid growth of "customer-centric" workloads in the cloud and the challenges many organizations have faced with private cloud.
Learn more by visiting our Bluemix Hybrid page: http://ibm.co/1PKN23h
Speaker: John Rymer (Analyst, Forrester)
How to simplify the monitoring of multi-cloud environmentseG Innovations
According to Gartner, 75% of enterprise customers have adopted a multi-cloud strategy. While this is good from an organizational and resilience standpoint, the increased complexity, management and monitoring could reduce or even outweigh the benefits.
For ITOps, multi-cloud deployments are now a reality. They have more services to monitor, more dashboards to keep an eye on, no common console and potentially higher MTTR. The adoption of microservices and Kubernetes makes the problem more challenging.
In this webinar, how multi-cloud monitoring and end-to-end visibility can be simplified by walking you through how to troubleshoot common performance problems in a multi-cloud setup in minutes.
How to get full, end-to-end visibility into your multi-cloud or hybrid cloud deployment so you can visually see where the root-cause of the performance problem is
Troubleshooting a live microservices web-application deployed on-premises, AWS and Azure, and a tech stack that includes Kubernetes, Docker and Java
How to find the real-user experience of your multi-cloud application and see what issues your users in different geo-locations are facing
Identify which pages in a web application have the highest page-load time
How to use business transaction tracing to identify the database query or micro-service that is impacting application performance
Migrating to the Cloud – Is Application Performance Monitoring still required?eG Innovations
As more businesses adopt cloud technologies for their various benefits it must be noted that not all cloud offerings are the same and provide different services or infra SLA. Do you know that not all SLA from cloud providers mean your application will be ensured similar availability?
Depending on whether you are leveraging Saas, Paas, Iaas, etc to deliver your applications, you will have a different level of visibility and control of how you manage performance and deliver the user experience expected by your users.
Join the session and find out what remains within your responsibility and how you can monitor the various cloud infrastructure/services to give yourself the needed visibility to deliver the expected user experience without over-provisioning to ensure better performance.
Key criteria for choosing APM solutions for the next normal: analysis of surv...eG Innovations
Historically, Application Performance Monitoring (APM) tools have mainly been focused on providing code level visibility for web applications. IT managers have had to deploy these solutions to complement infrastructure monitoring solutions to get end-to-end visibility across applications and services.
To understand how the APM needs of organizations have evolved in the next normal, eG Innovations and DevOps Institute conducted a survey. Over 900 software professionals - DevOps engineers, SREs, ITOps teams and system admins – shared their knowledge and thinking.
We’ve invited Eveline Oehrlich, Chief Research Officer at DevOps Institute and ex-Forrester VP and Research Director to join us to dissect the results of this survey. Eveline will share her experiences and knowledge within the APM space, discuss trends and will discuss what the future of APM should look like. Also joining the discussion will be Arun Aravamudhan, Head of Java APM and Web Products and web products at eG Innovations.
We are looking forward to you joining this webinar. Here are some highlights on what we will cover:
- Why APM is no longer just about code-level analysis
- The need for converged application and infrastructure monitoring
- The strategy for Kubernetes and cloud monitoring in the next normal
- The challenges with native cloud monitoring options
- Application performance management has gained management attention
Register now and learn the current state of APM adoption and how business needs in the next normal will change how APM should be leveraged.
How Citrix Admins can get a Virtual AssistanteG Innovations
By offering a unified place for people to access any app, whether SaaS, web, mobile or virtual digital workspaces have become mission-critical for the new way of work. As digital workspaces evolve in scale, complexity and business importance Citrix Admins need unified visibility and actionable insights to diagnose and resolve performance issues across the entire IT environment—both physical and virtual; both on-premises and cloud.
This requires deep Citrix domain expertise along with end-to-end visibility across Citrix and non-Citrix tiers; which can quickly overwhelm most Citrix administrators. Citrix Admins need a virtual assistant to:
• Proactively monitor digital workspace user experience
• Automatically isolate and remediate performance issues
• Align capacity to changing business and user requirements
• Improve user experience with embedded analytics
Join John Worthington, Director Customer Success and Nanda Kumar, Director Solutions Engineering at eG Innovations, for an action-packed demonstration of how eG Enterprise is the digital assistant every Citrix Admin needs.
Make synthetic monitoring a critical part of your IT monitoring strategy: Why...eG Innovations
Many IT monitoring tools fail in the real-world because they are reactive to events that have happened. The first time the IT team knows there is a problem is when the service desk sees a pile of tickets with users complaining that their “application is slow.”
Adding a layer of synthetic monitoring can make ITOps go from being reactive to proactive. This helps the ITOps team to cut down on the number of service desk tickets because you can see where the bottlenecks are before end-users even notice.
While logon simulators are ubiquitous for Citrix and VMware Horizon environments, users really care about whether the applications they use in their job such as SAP, Office, Epic or Salesforce are responsive and usable.
Join us for this webinar where you will learn:
- How to record and automate REAL workflows to test any application – web apps or thick apps within a published desktops like Citrix, VMware Horizon, Amazon WorkSpaces, Microsoft AVD, etc.
- How to check that web apps used by your employees are not just responsive but working as expected – this is critical for businesses that rely on SaaS applications like Office 365 and Salesforce
- How to validate that employees are able to logon to published desktops AND perform routine tasks in applications like SAP and Epic
- How to correlate the performance of the application with the underlying IT infrastructure to determine if bottlenecks are on the users’ network, in the third-party application or within your infrastructure
If you are struggling to be proactive, or to shift from monitoring resources to monitoring the digital experience of your users, then you need to attend this webinar to see just how easy it is to get started with synthetic monitoring.
Unified Cloud Performance Monitoring - The Need of The HoureG Innovations
Are you monitoring your cloud and hybrid infrastructure to achieve end-to-end performance visibility? Does your current approach in monitoring provide you with the width and depth for the level of granularity to identify a problem before users are impacted or to help you reduce the time to isolate and diagnose the root cause?
Join this webinar to help you decide how to better manage different types of cloud practices like private, public, hybrid and traditional data centers with a single console as eG Innovations share best practices to manage performance issues across these infrastructures
Scope:
- Determine the critical requirements while migrating to the cloud.
- How to assure cross-cloud delivery of critical IT services?
- Does the native cloud monitoring suffice everyone's needs?
- Need of a comprehensive unified cloud monitoring solution and features
Troubleshooting the Most Common Citrix Complaints for Remote WorkerseG Innovations
When remote workers complain that Citrix is slow, where do you initially focus your investigations? What do you analyze and how do you triage now that there are remote working factors to consider?
Join us as George Spiers, Citrix CTP, and Barry Schiffer, Citrix CTP, share their real-world experience to provide you with tips on troubleshooting in the new normal.
In this webinar you'll learn how to:
• Understand the most common issues and how to troubleshoot them like slow logons, slow app/desktop sessions, connectivity issues, and more
• Methodically go about finding the scope, magnitude of impact, and source of the problem
• Investigate issues in the supporting infrastructure (network, AD, virtualization, etc.)
• Troubleshoot with automated and built-for-Citrix monitoring tools
How to consolidate Citrix Monitoring in a Single Pane of GlasseG Innovations
A recent survey by eG Innovations and xenappblog found that 68% of organizations are using 2-5 different tools for monitoring and managing their Citrix infrastructure. Multiple monitoring tools make it expensive to operate and troubleshoot IT infrastructure issues. Furthermore, a lot of manual effort is required to diagnose and fix performance issues.
Join Richard Faulkner, Enterprise Solutions Architect and CTP from Conversant Group, and John Worthington, Director of Customer Success at eG Innovations, and learn how you can get a single-pane-of-glass view of your Citrix infrastructure – from the client end to the virtual desktops/apps and even the backend applications.
See how you can:
--Monitor and get proactive alerts on the experience seen by Citrix users
--Track the performance of every layer and every tier of your Citrix infrastructure: NetScalers, StoreFronts, Virtual apps and desktops, WEM, PVS, License servers, etc.
--Troubleshoot in a single click and identify where the root-cause of a problem is: network, or storage, or virtualization, or the Citrix stack?
--Get insights to right-size and optimize your Citrix deployment
Digital Workspace Deployment and Performance Monitoring in the New Normal - S...eG Innovations
The last year has been tumultuous for everyone. For the end-user computing community, it was an extraordinary time with everyone having to deal with new requirements from their businesses at short notice. Over the last 3 months, xenappblog and eG Innovations conducted a survey to learn how organizations have adapted their digital workspaces to the new normal. For this webinar titled Digital Workspace Deployment and Performance Monitoring in the New Normal, we have invited three EUC experts to analyze and share their thoughts on the key findings of this survey of over 1050 digital workspace professionals.
Join this webinar and learn answers to several key questions, such as how many organizations adopted digital workspaces for the first time, how many are using cloud workspaces, how popular are different workspace technologies, how many monitoring tools are being needed to get a complete view of the digital workspace environment, and many more.
#digitalworkspace
Lessons from Experts: How you can create a Great Digital Workspace Experience...eG Innovations
Organizations today are seeking to deliver freedom for employees to securely work where they want, when they want, and from the best device for the job. In order to do so, you need to augment digital workspace services that bring together the applications and data your people need, with a managed digital experience – giving you faster resolution of issues and peace of mind, allowing IT staff to really focus on adding value to the organization, and giving your employees the experience they deserve.
In this webinar, Jason Poyner, CEO of Deptive, one of New Zealand’s premier digital workspace companies, will join Sean Martin, Senior Technical Consultant at eG Innovations to discuss how to create virtual digital workspaces your employees will love. In this webinar, you will learn:
• How to reduce service desk tickets by 50%
• How to greatly improve the user experience
• How to prevent incident “hot-potato” and reduce MTTR – the time to identify and resolve incidents
• Why monitoring goes wrong. Few tips on what to do, and what not to do!
• How Deptive are using eG Enterprise monitoring and Microsoft Power BI visualization technologies to deliver a value-added service offering to ensure digital workspace success
Gemeente Heerhugowaard aan het woord: “Productiviteit gewaarborgd ondanks het...eG Innovations
“Hoe gebruikt gemeente Heerhugowaard hun IT omgeving optimaal om thuis werken te faciliteren?”
“Welke problemen ervaarde gemeente Heerhugowaard en hoe hebben zij dit aangepakt?”
Deze en meer vragen worden beantwoord door Michiel Bakker tijdens dit webinar.
Het IT landschap wordt steeds complexer met de diverse applicaties in de CLOUD, lokaal draaiende software, gebruikers werkend vanuit huis en/of op kantoor. Dit stelt steeds hogere eisen aan uw IT organisatie. Het niet beschikbaar hebben van een bedrijfskritische applicatie kan zelfs leiden tot imagoschade. Daarom denken wij dat proactief beheer steeds belangrijker wordt.
Michiel Bakker, System Engineer bij Gemeente Heerhugowaard en Barry Schiffer, Pre-Sales Consultant bij eG Innovations bespreken de volgende onderwerpen:
Wat zijn IT uitdagingen binnen lokale overheidsorganisaties?
Met welke problemen heeft een gemeente te maken?
Hoe heeft de gemeente Heerhugowaard de medewerkers productiviteit weten te waarborgen tijdens de veranderde werkplek in 2020?
Digital Workspaces and the Customer ExperienceeG Innovations
Customer experience is driving the digital age, and with the number of digital workers exploding the bar for assuring the digital user experience is quickly being raised — and not every enterprise is ready.
Fragmented monitoring approaches can make it all but impossible to connect the dots between complex, heterogeneous technical ecosystems, and the customer’s digital journey. The digital workspace can be a logical first step towards digital transformation but connecting the dots between ‘X-data’ (experience or XLA data) and ‘O-data’ (operational or SLA data) is not trivial.
In this webinar, John Worthington, Director of Customer Success at eG Innovations and an XLA Master, shows us:
-What role the Experience Level Agreement plays in the digital workspace
-The importance of unified, end-user-oriented views of digital workspace performance
-How converged APM/IPM can accelerate your customer experience journey
One of the most challenging tasks for a Citrix administrator is when a user calls in to the helpdesk complaining of a Citrix problem: logon is slow, session is getting disconnected, application launch is slow, etc. So, how does a Citrix admin go about solving such issues? A Citrix deployment has many infrastructure tiers and dependencies. Where do you initially focus your investigations, what do you analyze, and how do you triage?
George Spiers, Citrix CTP and EUC Architect, shares his real-world experience to help you learn the art of Citrix troubleshooting.
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• The Citrix Cloud architecture
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• How to decide what stays on-prem and what is in the cloud
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Learn some of the best practices for Citrix Logon time optimization.
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2. INTRODUCTION
Welcome to the 2014 Citrix Performance Management Report!
With revenues of close to $3 billion, close to 300,000 customers and over 10,000 partners, Citrix Systems, Inc.
(Citrix) is the market leader in securely delivering applications, desktops, data and services to any device, anywhere,
any time. Over the last decade, Citrix technologies have advanced significantly. From being a provider of remote
access solutions, the Citrix portfolio of solutions has dramatically expanded to include Citrix XenApp, XenDesktop,
XenServer, XenMobile, Sharefile, etc. The use cases of Citrix technologies have also expanded. Flexwork and
telework, bring your own device, mobile workspaces, PC refresh alternatives and remote partner access, etc. are
just some of the ways that organizations are using Citrix technologies.
The key role that Citrix technologies play makes performance management of these technologies and their
supporting infrastructure critically important. In many cases, these technologies can be successfully deployed
only if the user experience is satisfactory.
To deliver the best possible user experience, Citrix environments need to be not only well architected but also
well monitored and managed, to identify and diagnose problems early on and prevent issues from escalating and
impacting end users and business processes.
DABCC and eG Innovations conducted a comprehensive survey to explore the state of Citrix performance management
and to better understand current challenges, technology choices and best practices in our Citrix community.
The survey results have been compiled into a data rich, easy to digest report to provide you with benchmarks and
new insights into the best practices for Citrix performance management.
Thanks to everyone who participated in this report.
Douglas Brown
Founder, DABCC, Inc.
Holger Schulze
VP Marketing, eG Innovations, Inc.
CITRIX PERFORMANCE MANAGEMENT REPORT 2
3. Key Findings
1
2
3
4
SURVEY HIGHLIGHTS
Performance management is critical for the success of Citrix deployments. 97% of
respondents consider performance management to be important for the expansion
of their Citrix infrastructure. 86% of respondents consider performance as a key
concern during migration of Citrix versions.
The biggest performance challenge respondents face is that Citrix gets blamed for all
problems – even if the problem is not with the Citrix tiers. However, a majority of the
time (65%), performance problems are NOT directly caused by the Citrix tiers.
In over 60% of cases, respondents spend more than 30% of their time fire-fighting
and troubleshooting performance problems. One of the key reasons for this is that
Citrix performance management is mostly manual. In fact, 80% of respondents have
to deal with two or more tools for managing their Citrix infrastructure.
A majority of respondents (68%) are looking to make Citrix performance
management proactive by getting automatic alerts so they can fix issues before
users notice.
CITRIX PERFORMANCE MANAGEMENT REPORT 3
4. 1 What Citrix products do you
use in your environment?
Not surprisingly, Citrix XenApp is the most widely deployed Citrix product. 69% of users have XenApp 6.5 deployed.
23% of users have already migrated to XenApp 7.5 which was released only in April 2014. There is still a lot of
XenApp 6 and previous versions out there. 29% of respondents still have Citrix XenApp 4.5 or lower running in their
infrastructure, despite these products reaching end of life. From the results, we infer that many companies have
multiple Citrix XenApp farms and are running newer versions on some farms, but still have older versions on others.
69%
48%
38%
35%
29%
29%
29%
28%
26%
23%
23%
13%
12%
4%
2%
11%
0% 10% 20% 30% 40% 50% 60% 70%
XenApp 6.5
Netscaler
Provisioning Server
Storefront
XenDesktop 7.x
XenDesktop 5 .x
XenApp 4.5 or lower
XenServer
XenApp 5.0
XenApp 6.0
XenApp 7.5
ShareFile
XenMobile
Citrix Cloud Platform
XenDesktop 4 or lower
Other / Not sure
• The growing importance of Netscaler
in Citrix infrastructures is apparent
from its popularity.
• Compared to XenApp, XenDesktop
is less widely deployed. Less
than a third of respondents have
XenDesktop.
• Despite its lack of importance
within the Citrix product portfolio,
XenServer has as many deployments
as XenDesktop.
• Deployment of XenMobile and
ShareFile are still in their infancy.
12% of respondents have these
technologies deployed.
• Only 4% of respondents are
deploying the Citrix Cloud Platform.
CITRIX PERFORMANCE MANAGEMENT REPORT 4
5. 2 What type of Citrix Licenses do you have?
Not surprisingly, only 17% of respondents have the standard/advanced Citrix edition. The value-added
capabilities of the Enterprise and Platinum editions are clearly in demand (e.g, provisioning services, vGPU
processing, delegated administration, etc.).
Responses in %
44%
17%
10%
5%
50%
Enterprise Platinum Standard Not sure Other
50%
40%
30%
20%
10%
0%
• The platinum edition adds
AppDNA functionality, historical
performance monitoring with
EdgeSight, Netscaler Insight
monitoring support and SSL VPN
support, besides others.
• 50% of respondents have Citrix
enterprise licenses, while 44%
have platinum licenses.
• The responses also indicate that
some respondents own a mix of
licensing options.
CITRIX PERFORMANCE MANAGEMENT REPORT 5
6. 3 For what use cases are you using Citrix
technologies?
There are many use cases of Citrix technologies. Providing remote employees access to centralized resources
in the enterprise (76%) and allowing workers in remote branch offices to connect to the head office (54%) are
the most common use cases. 36% of our respondents are using Citrix technologies to support BYOD initiatives.
Remote employees access 76%
54%
52%
49%
36%
35%
35%
20%
18%
18%
14%
2%
0% 10% 20% 30% 40% 50% 60% 70% 80%
Branch office access
Consolidation & centralization
of desktop management
Secure access to desktops
Remote partner access
Bring your own desktop/laptops
/smartphones (BYOD)
Mobile application access
Offer remote desktops
as a service provider
PC Refresh
Call centers
Virtualizing graphics processing
Not sure
CITRIX PERFORMANCE MANAGEMENT REPORT 6
7. 4 What virtualization platforms do you
use for your Citrix environment?
It is well understood that a majority of organizations are using virtualization technologies to support Citrix access.
A whopping 76% of respondents are using VMware vSphere as the virtualization platform. 37% are using Citrix
XenServer and only 22% are using Microsoft Hyper-V. As expected, only 4% of respondents are still running Citrix
products on physical servers.
VMware vSphere 76%
Citrix XenServer
37%
22%
4%
1%
1%
3%
2%
0% 10% 20% 30% 40% 50% 60% 70% 80%
Microsoft Hyper-V
No virtualization
(we use physical servers only)
Oracle VM
RedHat Enterprise
Virtualization (RHEV)
Not sure
Other
CITRIX PERFORMANCE MANAGEMENT REPORT 7
8. 5 How soon are you likely to migrate fully to the
latest versions of Citrix XenApp/XenDesktop?
Migrating from Citrix XenApp 4.5 to 6.5 took a long time. As the response to question 1 shows, 29% of
respondents are still using XenApp 4.5 or lower. So it is surprising to see that 44% of respondents believe
they will be migrating to XenApp 7.5 or XenDesktop 7.5 within the next year. Given that 69% of respondents
are already using XenApp 6.5, this answer points to an interesting trend - of administrators moving to the
latest versions of Citrix more rapidly than they did in the past.
will migrate within
6 months to a year
12%
19%
25%
13%
5%
21%
5%
25%
19%
| Already migrated
| Within 6 months
| Within 1 year
| Within 2-3 years
| When my current version
reaches end of life
| Not sure
| Other
CITRIX PERFORMANCE MANAGEMENT REPORT 8
9. 6 When you migrate from one version of Citrix XenApp
to another, performance is one of the key concerns
Migration between Citrix versions can be a significant effort. Applications that worked in the lower version
must continue to work in the higher version. In addition, there is the expectation that new functionality must
work seamlessly. Often, a migration involves changes not just in the Citrix applications but also changes in the
underlying infrastructure - e.g., changes in the virtualization platform, server or desktop operating system,
etc. 86% of our respondents are concerned about what happened to user perceived performance of the Citrix
service after a migration.
86%
agree that performance
is a key driver
46%
40%
6%
1%
6%
1%
46%
40%
| Agree
| Strongly Agree
| Disagree
| Strongly disagree
| Not sure
| Other
CITRIX PERFORMANCE MANAGEMENT REPORT 9
10. 7
What are some of the common complaints
you receive about your Citrix environment?
Several years ago, Brian Madden and Kevin Goodman created a chart describing in detail the complexity of the
Citrix logon process. Given the number of steps involved in the logon process, it is no wonder that slow logons
are the most common complaints received by Citrix admins (48%). Frozen sessions (43%) and long application
launch times (41%) are the other two issues that make up the top three common performance complaints.
Logins are slow 48%
Frozen sessions
43%
41%
38%
36%
31%
26%
26%
20%
14%
7%
5%
4%
0% 10% 20% 30% 40% 50%
Applications are slow to launch
Printing does not work
Slow remote sessions
Poor user experience
Users get disconnected often
Application access was faster on the
physical desktop than the virtual desktop
Cannot log in
Screen is slow to paint
None
Other
Not sure
The chart also shows that
only 26% of the time,
users are complaining that
applications were faster
on their physical desktop -
signifying a growing maturity
of Citrix technologies.
CITRIX PERFORMANCE MANAGEMENT REPORT 10
11. 8 What are the biggest performance management
challenges in your Citrix environment?
For years, the biggest complaint of Citrix admins has been that they get blamed for everything. Over all these
years, this situation has not changed. 53% of our respondents face this issue regularly. Two other observations
are interesting:
53%
49%
46%
45%
45%
40%
36%
27%
24%
20%
16%
7%
4%
0% 10% 20% 30% 40% 50% 60%
Citrix being blamed for everything
Users often notice issues before you do
Lack a single dashboard to monitor
all Citrix tiers (Provisioning server,
XenServer, Netscaler, StoreFront, etc.)
Not able to measure the user experience
Need better / deeper monitoring of
the Citrix XenApp servers
Diagnosis / troubleshooting is
too slow & complex
Lack of correlated, integrated
end-to-end performance view
No visibility outside of the Citrix tiers
(VMware, network, storage, etc.)
Too many silo tools /
expert tools to look at
No simple way to forecast/plan
for future growth
No visibility inside the virtual desktops
Not sure
Other
• There is now increasing awareness of the
need to be proactive. The second biggest
challenge that our respondents faced
is that users were noticing problems
before they did (49%). This points to
an increasing need for better proactive
performance management.
• Also of interest is the increasing need
for a single dashboard across the Citrix
tiers (46%). As we pointed out, Citrix is no
longer a single product company. With
the many products in the Citrix suite,
customers are struggling to cope with the
different administration and monitoring
interfaces for each technology. Today,
Citrix XenApp/XenDesktop, XenServer,
Netscaler, XenMobile, ShareFile, VDI in
a Box all have different administration
and monitoring tool. Our respondents
see an increasing need for unifying the
monitoring, diagnosis and reporting of
these technologies.
CITRIX PERFORMANCE MANAGEMENT REPORT 11
12. 9 What performance management features
are most important to you?
The performance management features considered most important are a direct reflection of the biggest
challenges experienced in Citrix environments. Proactive alerts (68%) are the most important performance
management feature, followed by a single interface to view the state of all Citrix and non-Citrix tiers that impact
performance (66%).
Proactive alerts 68%
66%
60%
52%
52%
51%
47%
37%
32%
30%
4%
1%
0% 10% 20% 30% 40% 50% 60% 70%
Single interface to view the state of all the Citrix
and non-Citrix tiers that impact Citrix performance
Ability to measure and alert on end user experience
Simple interface that even the helpdesk can use to
troubleshoot a problem and call the right expert
Intuitive dashboard
In-depth metrics that help you
troubleshoot problems quickly
Ability to generate reports for your management
Capacity planning and forecasting reports
Reporting for post-mortem diagnosis of problems
Capability to generate reports for compliance
Not sure
Other
CITRIX PERFORMANCE MANAGEMENT REPORT 12
13. 10 How important is performance management
to the expansion of your Citrix environment?
Most respondents see their Citrix deployments growing in the next few years. A vast majority (97%) say
that performance management is very important or somewhat important to the expansion of their Citrix
environment. Based on the response to this question, performance management is important for normal
operation of the Citrix infrastructure, during migration and for scaling of the infrastructure.
97%
think performance
management is important
65%
32%
3%
32%
65%
| Very important
| Somewhat important
| Not important
CITRIX PERFORMANCE MANAGEMENT REPORT 13
14. 11 What tool(s) do you use for managing
Your Citrix environment?
Citrix EdgeSight/Director is the most commonly used management console for Citrix infrastructures (56%).
This is no surprise given that a very high percentage of respondents has access to Citrix platinum licenses,
which includes EdgeSight.
24% of respondents are using Microsoft SCOM with third party plugins to manage Citrix applications.
19% of respondents indicated that they are NOT currently managing their Citrix environment with any tools.
Citrix EdgeSight / Director 56%
24%
22%
19%
9%
8%
29%
0% 10% 20% 30% 40% 50% 60%
Microsoft SCOM
Citrix Netscaler Insight
None
Solarwinds
Not sure
Other
CITRIX PERFORMANCE MANAGEMENT REPORT 14
15. 12 How many tools do you use to manage the
performance of your Citrix infrastructure?
The answer to this question explains why Citrix admins have to spend a long time troubleshooting issues.
55% of respondents have to use two to five management tools to manage Citrix performance. 25% of
respondents are using six to ten tools.
80%
are using more than 2 tools
to manage the performance
of their Citrix infrastructure
4%
55%
25%
7%
3%
6%
55%
| 1
| 2-5
| 6-10
| More than 10
| None
| Not sure
use between 2-5 tools
CITRIX PERFORMANCE MANAGEMENT REPORT 15
16. 13 How often DO you find out after extensive
investigation that the problem is not Citrix?
Citrix XenApp and XenDesktop provide application and desktop virtualization services to users. The
performance of these services is determined by the Citrix applications that are involved. However, many
non-Citrix tiers – for example, the network, the SQL datastore, the virtualization platform, the storage tier,
profile servers and Active Directory – can also affect the user perceived performance of the Citrix service.
65% of respondents believe that in over 50% of cases, after extensive investigation, they find out that
Citrix performance problems are NOT due to the Citrix tiers. This points to a growing need for end-to-end
performance management that includes the Citrix tiers and the non-Citrix tiers of the infrastructure.
Responses in %
3%
9%
8%
65%performance problems are NOT due to Citrix.
7% 7%
of respondents find that in over 50% of cases,
2%
15% 15%
11% 11% 11%
0 10 20 30 40 50 60 70 80 90 100
20%
15%
10%
5%
0%
Problem is not Citrix [%]
CITRIX PERFORMANCE MANAGEMENT REPORT 16
17. 14 How Often Does the Helpdesk Resolve User
Complaints without involving the Citrix Expert Team?
The more user complaints the helpdesk can resolve without involving Citrix experts, the faster the
problem resolution and the lower operations costs (experts can perform more productive tasks than
fire-fighting). 78% of respondents indicate that less than 50% of the time, the helpdesk is able to resolve
user complaints without involving the Citrix expert team. The results indicate that there is a significant
opportunity for organizations to optimize the way that they are doing Citrix performance management.
By leveraging tools that empower the helpdesk to do more, organizations can reduce the workload on
their Citrix experts, lower their support costs and improve user satisfaction.
Responses in %
9%
say that the helpdesk resolves less than 50% of user
78%complaints without involving the Citrix expert team.
15%
7%
14%
13%
9%
2%
5% 5%
3%
18%
0 10 20 30 40 50 60 70 80 90 100
20%
15%
10%
5%
0%
User complaints resolved without Citrix expert [%]
CITRIX PERFORMANCE MANAGEMENT REPORT 17
18. 15 HOW MUCH time does your IT team spend on
troubleshooting performance problems?
The responses to this question are not surprising given what we saw in the response to question 14. 60%
of respondents indicate that they are spending more than 30% of their time troubleshooting performance
problems. Organizations can gain significantly by enabling the key experts to spend time on productive
tasks rather than on routine fire-fighting activities.
of respondents spend more than 30% of their
time troubleshooting performance problems
4%
Responses in %
60%
7%
18%
16%
12%
9%
6%
5%
20%
1% 1%
0 10 20 30 40 50 60 70 80 90 100 Dont Know
20%
15%
10%
5%
0%
Time spent troubleshooting [%]
CITRIX PERFORMANCE MANAGEMENT REPORT 18
19. 16 How often do you do a performance
benchmark of your Citrix infrastructure?
Despite the interest to manage Citrix performance proactively, very few respondents have solid performance
benchmarks of their Citrix infrastructure. 26% of respondents have NEVER conducted any performance
benchmark. 18% conducted benchmarks only during migration. Clearly, there is awareness of the need for
performance baselines. Yet, given the time they spend troubleshooting routine issues, Citrix administrators
are ending up being very reactive.
13%
15%
11%
18%
26%
13%
3%
26%
| Monthly
| Every 6 months
| Once a year
| Once during migration
| Never
| Not sure
| Other
never conduct a
performance benchmark.
CITRIX PERFORMANCE MANAGEMENT REPORT 19
20. 17 Who do you rely on for recommendations
on performance optimizations and trends?
We asked respondents to indicate who they rely on for performance recommendations and tuning.
Given the profile of our respondents, it is not surprising that a majority of them (58%) rely on in-house
expertise. Citrix consulting services are used by 37%. 33% also use independent consultants to help.
Inhouse citrix experts 58%
37%
33%
27%
15%
11%
5%
0% 10% 20% 30% 40% 50% 60%
Citrix Consulting
Independent consultants
Vendors
VAR
Not sure
Other
CITRIX PERFORMANCE MANAGEMENT REPORT 20
21. 18 How many Citrix concurrent users do you
support across XenApp/XenDesktop?
To better understand the size of typical Citrix deployments, we asked our respondents to indicate the number
of concurrent users they support. 36% of respondents are supporting less than 500 concurrent users.
16%
14%
11%
8%
5%
3%
6%
36%
0% 10% 20% 30% 40%
0 to 500 users
501 to 1,000 users
1,001 to 2,500 users
2,501 to 5,000 users
5,001 to 10,000 users
10,001 to 25,000 users
25,000 to 100,000 users
More than 100,000 users
Not sure
49%
of respondents have
between 500 and 10,000
concurrent users
CITRIX PERFORMANCE MANAGEMENT REPORT 21
22. Demographics & Methodology
This survey was conducted from June through August 2014. We collected 640 responses from Citrix professionals.
JOB TITLE
0% 10% 20% 30% 40%
CITRIX ROLE
0% 10% 20% 30% 40%
Specialist
Consultant
Manager
Director
CTO, CIO, CMO, CFO, COO
Owner / CEO / President
Vice President
Other
Citrix admin
Citrix architect
Citrix consultant
Citrix service provider
Citrix VAR / reseller
Other
Not sure
COMPANY SIZE
(EMPLOYEES)
4% | Fewer than 10
15% | 10-99
26% | 100-999
19% | 1,000-4,999
12% | 5,000-9,999
13% | 10,000-49,999
6% | 50,000-99,999
4% | more than 100,000
CITRIX PERFORMANCE MANAGEMENT REPORT 22