Recording: https://www.youtube.com/watch?v=B2f_GbelkFs Join technology experts Lee Bushen and Patrick Irwin as they unpack the latest XenApp & XenDesktop news from Citrix Synergy 2016 with a special focus on Skype for Business. - What’s New in XenApp & XenDesktop 7.9? - Spotlight on Skype for Business Optimization, co-development with Microsoft - What do the Microsoft partnership announcements from Synergy mean to you? Get the lowdown from Nabeel Youakim. - Fancy some Raspberry Pi? ViewSonic talk about their revolutionary $99 Thin Client

1. 15th & 16th June 2016
Lee Bushen – EMEA Tech Readiness
Patrick Irwin – EMEA Sales Readiness
Start Time
Desktop Master Class
June 2016
Start Time
Patrick Irwin Lee Bushen

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Agenda
Introduction
Microsoft Relationship
Skype for Business
XenApp 7.9
Raspberry Pi
Competition!
?

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Two Competitions!
Amazon Echo
ViewSonic
Raspberry Pi
Thin Client

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XenApp & XenDesktop 7.9
Now Shipping!

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Announce
cloud support
Mobile SDK
Unified app/desktop
cloud-enabled
platform (FMA)
1st GPU support
PVS write cache
Hybrid cloud
provisioning
Skype for
Mac/Win/Linux
Acquire Framehawk
Prelaunch, linger, anon logon
Next Gen Thinwire
HDX Framehawk GA
Faster SmartCard logon
FIPS & Common Criteria
Clipboard policies
X1 Mouse
Session recording
Watermarking (Labs)
Jailbreak detection
Linux GA and 2.0
Windows 10 support Day 1
Supportability tools
Automated migration service
DesktopPlayer (Mac/Win)
Multi-geo management
Horizon migration service
Advanced alerting
Workspace Cloud GA
Browser Apps Service (Labs)
AppDNA Express (Labs)
2012 2013 2014 2015 2016
Download Today
Federated Authentication
Intel Iris Pro Graphics
MCS I/O Optimizations
Nutanix MCS provisioning
Enhanced Director reporting
Advanced printing capabilities
Secure Browser
Long Term Service Release
StoreFront 3.5
AppDisk
AppDNA for App Disk
App-V Integration
Enhanced App Publishing
Session Recording for VDI
Framehawk & HDX 3D Pro
7.9

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7.9 Authentication
• Single Sign On Experience
Google User
Account
Active
Directory
User
Account
“Password
Free”

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Receiver /
Browser
NetScaler
Gateway
StoreFront
Delivery
Controller
VDA
Identity
Data
Store
(AD)
ICA Ticket
Standard Login to XenApp/ XenDesktop

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Receiver /
Browser
NetScaler
Gateway
StoreFront
Delivery
Controller
VDA
Identity
Data
Store
(AD)
Identity
Provider
Identity
Data
Store
?
?
SAML Trust
ICA Ticket
Federated Login to NetScaler

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Receiver /
Browser
NetScaler
Gateway
Delivery
Controller
Identity
Provider
Identity
Data
Store
Citrix Federation
Authentication
Service
Microsoft
Certificate
Services
VDAStoreFront
Logon Data
Provider
Credential
Plugin
Sync
(optional)
SAML Trust
ICA Ticket
User = Lee
LDAP says
Lee=citriteleeb
Identity
Data
Store
(AD)
NSG Redirect
Signed SAML
Federated Login to XenApp/ XenDesktop
User
hits
URL

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Mergers &
Acquisitions
Partners &
Contractors
Multi-Tenant
Management
Additional Use Cases
7.9 Federated Authentication Service

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Enhanced Graphics Performance for Every User
Best for mainstream graphics applications
– Targeted for Desktop operating systems
– Browser acceleration, imaging, etc.
HDX 3D Pro integration with Intel Iris Pro Graphics
– CPUs with built-in graphics processing
Supported on XenServer 7.0 and bare metal
Only XenApp & XenDesktop with XenServer supports:
– Intel Iris Pro Direct pass-through
– Intel Iris Pro Virtual GPU sharing
All-in-one CPU & GPU delivers high resolution visuals at an affordable price

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Hypervisor
Machine Creation Services Write Caching……
• Machine Creation Services pre-7.9
Shared Storage
VM Disks
Diff DiskIdentity
OS Disk
Virtual Desktop
Virtual Desktop
VM Disks
Diff DiskIdentity

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Hypervisor
After Write Caching …
Shared Storage
OS Disk
Write Back Cache
Write Back Cache
Virtual Machine
(OS)
Write Cache (RAM)
Virtual Machine
(OS)
Write Cache (RAM)
(XenServer, Hyper-V, vSphere)
• Machine Creation Services 7.9

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Hypervisor
Machine Creation Services
• Storage I/O Optimization in XenServer 6.5/7.0
Shared Storage
OS Disk
Write Back Cache
Write Back Cache
Virtual Machine
(OS)
Write Cache (RAM)
Virtual Machine
(OS)
Write Cache (RAM)
(XenServer)
Read Cache (RAM)

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0
1
2
3
4
5
6
Windows 2012R2 Windows 10
AvgIOPSperUser
Without MCS RAM Cache With MCS RAM Cache With PVS RAM Cache
• Reduces shared
storage read IOPS by
– Windows 2012R2: 94%
– Windows 10: 95%
• Write IOPS similar to
Provisioning Services
Write IOPS
Machine Creation Services - Writing
RAM Cache (Write IOPS)

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0
5
10
15
20
25
Windows 2012R2 Windows 8.x
AvgIOPSperUser
Without XenServer Read Cache With XenServer Read Cache
Provisioning Services
• Reduces shared
storage read IOPS by
– Windows 2012R2: 55%
– Windows 8.x: 82%
• Read IOPS similar to
Provisioning Services
read IOPS
Machine Creation Services - Reading
Read Cache (Read IOPS)

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Central Image Management for Any Hypervisor
XenApp & XenDesktop 7.9 enable Machine Creation Services (MCS) for Nutanix Acropolis
hypervisor
Acropolis vSphere
Hyper-V
XenApp /
XenDesktop
XenServer*
*NOT supported
on Nutanix
Provisioning Acropolis VDI instances from
Citrix Studio
– Integrated Management
– Strength of Citrix & Nutanix partnership
Low-cost, high-performance VDI
– Predictable pay-as-you-grow scaling
– Turn-key deployments
– Fast, fully-redundant local storage

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TargetDeviceProvisioning Services 7.x
• Benefits:
• Faster, single stage boot process
• No DHCP options to set
• No IP helper configs for TFTP
• No TFTP server
• New in PVS 7.9
• BDM Update process in XA 7.9 makes this easy to
manage
• Supports UEFI
• Design considerations:
• Must use the XenDesktop Setup Wizard to implement
Boot Process BDM – Single stage
DHCP
Server
PVSStream
Service
BDM
Request DHCP
Receive DHCP
PVS Logon Process
Streaming Process
TFTPService

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New advanced capabilities for HDX printing
• Enhancements to the Citrix XPS Universal Print Driver
(Helps prevent the need to manage vendor print drivers)
• Paper tray selection
• Stapling
• Universal Print Server load balancing
(Ideal for large environments)
• Load balancing
• Fault tolerance
Print Servers
Virtual Apps + Desktops

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Other enhancements in XenApp & XenDesktop 7.9
• Citrix Director (Better Login Metrics)
• SCOM/SCCM (updates)
• Linux VDA (Drive mappings, extended distros)
• StoreFront (a few minor updates)
• Windows 10 (Now has HDX 3D Pro support)
• CEIP (on by default) and Call Home (more info, scheduled collection)
• AppDNA (Better AppDisk reporting)
https://www.citrix.com/blogs/2016/05/24/continuing-our-innovation-journey-with-xenapp-and-xendesktop-7-9/

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Virtualising Skype for
Business
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How can I deploy Skype for Business
on Virtual Desktops?
“Lync (S4B) is a strategic app for us now”
3 out of 4 Citrix customers adopting UC
have chosen Skype for Business
90 of the Fortune 100 use Skype for Business
Over 100 million people using Lync in March 2015

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Skype for Business as a PBX!
Over 90% of Lync customers use voice-
video to some degree; 50% use
desktop video
79% of U.S. enterprise customers use
or plan to use Skype for Business for
telephony
Skype for Business is now #1 in PBX
sales for enterprises of over 400 lines

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Your users Your infrastructure

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The Answer
Processing Offloaded to the Endpoint
Skype for Business
Media Engine
Business Logic
User Interface
User 1
User 2

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Optimisation v2DataCenterUserDevice
(e.g.thinclient)
Skype for
Business client
(min. Dec’15 PU)
ICAVirtual
Channel
Skype for
Business
Server 2015
or
Lync Server
2013
Data collaboration
SIP signaling & IM
HDX RealTime
Media Engine
(Receiver
plug-in)
AV media
Other Skype
for Business
user
endpoint or
server
HDX
Connector
Authentication
Citrix
Receiver
Citrix
Server
XenApp
or
XenDesktop
HDX Connector co-developed by Microsoft-
Media offload to the endpoint
IM/SIP signalling stays in the DC
Calls are direct
Native Skype for Business Experience
Unique to Microsoft and Citrix 
Cross Platform, Rich Device Support
Authentication stays in the DC

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• Single download,
single install
• Ideal for BYOD and
at-home workers on
unmanaged devices
• Now with Windows
Receiver 4.4.1000
& RTME 2.0.100
New: Receiver+RTME bundle for Windows

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What’s the backup plan?

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Fallback Scenario
Media Engine runs on the VDA
Skype for Business
Fallback Media
Business Logic
User Interface
User 1
User 2
No
Media
Engine!
• Full fallback (audio and bidirectional video) [heaviest server load]
• No fallback (no audio or video) [aligns with Microsoft support stance]
• Fallback to video viewing (no webcam) and audio, by disabling generic HDX Webcam
Video Compression
• Fallback to audio-only (a real-time audio session is reported to use 2-3% of the CPU) ** ** 2.1 only

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NetScaler SD-WAN (Optional)
Enhanced call quality
User 1
User 2 SD-WAN
MPLS4G
SD-WAN
Packet arriving last
is discarded
Packet is duplicated
across the two best
links

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NetScaler Load Balancing (Optional)

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…. as long as your infrastructure looks like this
The other guys are great for Virtualising Skype
for Business

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Customer comments on v2 Optimization Pack
“It’s an amazing experience and one we want
to roll it out into production as soon as possible.
This will save us tens of millions of dollars and
addresses our security needs.”
“A very good experience. We’ve tested both
Windows and Macs. We tested with wireless
and wired and also tested meetings on O365.”
“We just wanted to give you positive feedback
on your HDX Opt. Pack 2.0 for Skype for
Business. We are getting very nice results.”
“Kudos to Citrix for working with Microsoft on
this. The Optimization Pack has wowed us.
It's pretty exciting. I've been able to do
things that I've never been able to do.”
“Our experience with 2.0.100 has been
really good. This technology will help drive
VDI adoption across our company. It will
also result in a significant cost savings. We
are now starting to pilot Office 365.”

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Paul McEwan – CIO Infrastructure
Services, UBS
80% of office space capacity is agile
Employees have complete mobility
92,000 employees (80%) moved to
an agile model
Data doesn’t leave the DC
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42. Demonstrating the Optimisation Pack

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Coming in June:
HDX RealTime Optimization Pack 2.1*
Endpoint identification for Location
Services (e.g. E911)
Performance optimizations
Improved video quality on conference
calls (H.264 SVC)
Improved audio quality on two-party
calls (Silk codec)
“Skype for Business 2016 ready” **
* In conjunction with mandatory Microsoft Skype for Business 2015 client update (June PU)
** Skype for Business 2016 PU “coming soon”
QoE reporting
Federation with consumer Skype
Control of systray notification balloons
64-bit Linux RealTime Media Engine

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Skype for Business
Summary

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• Skype for Business Deployment Guide
• https://www.citrix.com/content/dam/citrix/en_us/documents/products-solutions/delivering-
microsoft-lync-to-xenapp-and-xendesktop-users.pdf
• Optimisation Pack Software
• https://download.citrix.com/downloads/xendesktop/components/hdx-realtime-optimization-pack-
201.html
• Lync/Skype for Business on XenDesktop Feature Matrix
• http://support.citrix.com/article/CTX200279
• Guides
• Tech Support: http://support.citrix.com/article/CTX132979
• Docs: http://docs.citrix.com/en-us/hdx-optimization/2-0.html
• Derek Thorslund’s Synergy 2016 session: http://live.citrixsynergy.com/2016/
• Master Class (June ‘16) : https://www.citrix.com/events/desktop-master-class.html
Further Education

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Nabeel Youakim
VP Product Management &
Strategic Partners, Windows App
Delivery, Citrix

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and Partnership
Citrix has selected Microsoft Azure as its preferred and strategic cloud for its
future roadmap
XenMobile for EMS solution leveraging Azure Active Directory that will allow
seamless access to cloud and on-premises workloads
– with deep NetScaler VPN and application integration (Receiver, ShareFile, WorxMail) with
EMS.
Microsoft is allowing eligible customers to run Windows 10 CBB on Azure.
Citrix is working with Microsoft on a project to develop a VDI service for Azure
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Raspberry Pi! Special Guests
Roger Cao
Director Strategic Alliances
Mike Holstein
VP of Advanced Solutions - ViewSonic

49. A Family of Low-Cost Thin Clients
Announced at Citrix Synergy 2016

50. Key Benefits of the HDX Ready Pi
• Embedded Linux OS (VTOS)
• Purpose built for Citrix XenApp and XenDesktop virtualization
• Highly optimized for HDX protocol
• Device Management included at no-cost
• Chromium browser design also provides access to cloud based software apps
• Simple Out-of-the-Box connectivity and access
• Innovation Platform for future Citrix features and applications
SC-T25

51. Why Not Build Yourself?
User’s could easily purchase RPi3 kits and build themselves.
But:
• Likely pay retail for all the parts
• Time spent assembling the kits and flashing the commercial image from ThinLinX
will likely cost more in the long run… not to mention the additional hassles
• ThinLinX image has the HDX optimization today, but will not include upcoming new
Citrix features (ie, Skype for Business, Imprivata SSO, Hub, etc.)
• Citrix software image provides a much better out-of-box user experience

52. Demo from the Citrix Synergy Sandbox
http://bit.ly/citrixpi

53. SC-T25 Product Availability
• For more product information:
• ViewSonic https://www.viewsonic.com/us/sc-t25.html
• Citrix http://citrixreadyprogram.com/hdx-pi/
• July 1, 2016 ship date (pending final image release)
• Limited Signature Edition signed by Eben Upton of the Raspberry Pi Foundation
• Demo unit pre-order available for $89 at: https://www.viewsonic.com/us/sc-t25.html
• Available thru Ingram Micro US, Canada, and Latin America
• Local contacts:
USA Erik Willey Erik.Willey@viewsonic.com
Canada Noah Jacobs Noah.Jacobs@viewsonic.com
Latin America Ricardo Lenti Ricardo.Lenti@viewsonic.com
• Other models (SC-T36 and SC-T48) available late 3Q16

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Summary
• What’s New in XenApp and XenDesktop 7.9
• How to Virtualise Skype for Business
• Microsoft Relationship
• HDX optimised Raspberry Pi Thin Client

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What converged infrastructure vendor do we now support
within Citrix Studio in XA/XD 7.9?
Competition – Amazon Echo!!

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What is the model number of the ViewSonic Raspberry Pi?
Competition – Win a Pi!!
SC-T1000
SC-T42
SC-T25

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WORK BETTER. LIVE BETTER.