Solomon Bisker is an interaction designer and computer scientist interested in using design and technology to reimagine shared public spaces. He discusses three key ingredients for community-driven urban interaction design: advocacy, self-organization, and self-production. Bisker advocates for citizen volunteerism and grassroots efforts to engage communities through open hardware and software. He explores how individuals can design technologies to observe and influence their environments, and how autonomous technologies could engage public spaces on behalf of communities. Bisker's work applies these themes to design platforms that support advocacy, self-organization, and self-production by citizens.
This document discusses social machines, which are processes on the web where people do creative work and machines do administration. Examples mentioned include online forums and image classification by citizen scientists. Key points discussed include building models of social interaction between the physical and virtual world, and trajectories of social machines distinguished by their purpose. Open questions are also raised about the social machines of global systems science and implications of the social machines "sphere".
Using Collaboration Patterms for Contextualizing Roles in Community Systems ...CommunitySense
This document discusses using collaboration patterns to contextualize roles in community systems design. It notes the paradox of increased need for collaboration but also increased fragmentation. Roles are important for structuring social interaction, but are often overlooked in systems design. Collaboration patterns can help capture lessons learned about different role contexts to inform design and configuration of socio-technical systems. The document proposes developing pattern templates and ontologies for role development, with elicitation processes to connect to community practices and analysis procedures to enable emerging queries.
Creativity Meets Rationale - Collaboration Patterns for Social InnovationCommunitySense
Collaborative communities require a wide range of face-to-face and online communication tools. Their socio-technical systems continuously grow, driven by evolving stakeholder requirements and newly available technologies. Designing tool systems that (continue to) match authentic community needs is not trivial. Collaboration patterns can help community members specify customized systems that capture their unique requirements, while reusing lessons learnt by other communnities. Such patterns are an excellent example of combining the strengths of creativity and rationale. In this chapter, we explore the role that collaboration patterns can play in designing the socio-technical infrastructure for collaborative communities. We do so via a cross-case analysis of three Dutch social innovation communities simultaneously being set-up. Our goal with this case study is two-fold: (1) understanding what social innovation is from a socio-technical lens and (2) exploring how the rationale of collaboration patterns can be used to develop creative socio-technical solutions for working communities.
Expanding the Academic Research Community: Building Bridges into Society with...CommunitySense
Academic research is under threat from issues like a lack of resources, fraud, and societal isolation. Such issues weaken the academic research process, from the framing of research questions to the evaluation of impact. After (re)defining this process, we examine how the academic research community could be expanded using the Internet. We examine two existing science-society collaborations that focus on data collection and analysis and then proceed with a scenario that covers expanding research stages like research question framing, dissemination, and impact assessment.
Towards a participatory community mapping method: the Tilburg urban farming c...CommunitySense
Urban farming communities often consist of many disjoint initiatives, while having a strong need to overcome their fragmentation. Community mapping can help urban farmers make better sense of their collaboration. We describe a participatory community mapping approach being piloted in an urban farming community-building project in and around the city of Tilburg. The approach combines (1) a basic community mapping language, (2) a state of the art web-based community visualization tool, and (3) a participatory mapping process to support the community-building efforts. We outline the approach being developed and present initial results of applying it in the Tilburg case.
Collaboration Patterns as Building Blocks for Community InformaticsCommunitySense
Community Informatics is a wide-ranging field of inquiry and practice, with many paradigms, disciplines, and perspectives intersecting. Community Informatics research and practice build on several methodological pillars: contexts/values, cases, process/methodology, and systems. Socio-technical patterns and pattern languages are the glue that help connect these pillars. Patterns define relatively stable solutions to recurring problems at the right level of abstraction, which means that they are concrete enough to be useful, while also sufficiently abstract to be reusable. The goal of this paper is to outline a practical approach to improve CI research and practice through collaboration patterns. This approach should help to strengthen the analysis, design, implementation, and evaluation of socio-technical community systems. The methodology is illustrated with examples from the ESSENCE (E-Science/Sensemaking/Climate Change) community.
Community detection from a computational social science perspectiveDavide Bennato
This is the talk I gave at the Lipari Summer School on Computational Social Science, 2014. Which are the sociological strategies to detect communities in social media? How we can define a community form a computational social science point of view?
This document discusses social machines, which are processes on the web where people do creative work and machines do administration. Examples mentioned include online forums and image classification by citizen scientists. Key points discussed include building models of social interaction between the physical and virtual world, and trajectories of social machines distinguished by their purpose. Open questions are also raised about the social machines of global systems science and implications of the social machines "sphere".
Using Collaboration Patterms for Contextualizing Roles in Community Systems ...CommunitySense
This document discusses using collaboration patterns to contextualize roles in community systems design. It notes the paradox of increased need for collaboration but also increased fragmentation. Roles are important for structuring social interaction, but are often overlooked in systems design. Collaboration patterns can help capture lessons learned about different role contexts to inform design and configuration of socio-technical systems. The document proposes developing pattern templates and ontologies for role development, with elicitation processes to connect to community practices and analysis procedures to enable emerging queries.
Creativity Meets Rationale - Collaboration Patterns for Social InnovationCommunitySense
Collaborative communities require a wide range of face-to-face and online communication tools. Their socio-technical systems continuously grow, driven by evolving stakeholder requirements and newly available technologies. Designing tool systems that (continue to) match authentic community needs is not trivial. Collaboration patterns can help community members specify customized systems that capture their unique requirements, while reusing lessons learnt by other communnities. Such patterns are an excellent example of combining the strengths of creativity and rationale. In this chapter, we explore the role that collaboration patterns can play in designing the socio-technical infrastructure for collaborative communities. We do so via a cross-case analysis of three Dutch social innovation communities simultaneously being set-up. Our goal with this case study is two-fold: (1) understanding what social innovation is from a socio-technical lens and (2) exploring how the rationale of collaboration patterns can be used to develop creative socio-technical solutions for working communities.
Expanding the Academic Research Community: Building Bridges into Society with...CommunitySense
Academic research is under threat from issues like a lack of resources, fraud, and societal isolation. Such issues weaken the academic research process, from the framing of research questions to the evaluation of impact. After (re)defining this process, we examine how the academic research community could be expanded using the Internet. We examine two existing science-society collaborations that focus on data collection and analysis and then proceed with a scenario that covers expanding research stages like research question framing, dissemination, and impact assessment.
Towards a participatory community mapping method: the Tilburg urban farming c...CommunitySense
Urban farming communities often consist of many disjoint initiatives, while having a strong need to overcome their fragmentation. Community mapping can help urban farmers make better sense of their collaboration. We describe a participatory community mapping approach being piloted in an urban farming community-building project in and around the city of Tilburg. The approach combines (1) a basic community mapping language, (2) a state of the art web-based community visualization tool, and (3) a participatory mapping process to support the community-building efforts. We outline the approach being developed and present initial results of applying it in the Tilburg case.
Collaboration Patterns as Building Blocks for Community InformaticsCommunitySense
Community Informatics is a wide-ranging field of inquiry and practice, with many paradigms, disciplines, and perspectives intersecting. Community Informatics research and practice build on several methodological pillars: contexts/values, cases, process/methodology, and systems. Socio-technical patterns and pattern languages are the glue that help connect these pillars. Patterns define relatively stable solutions to recurring problems at the right level of abstraction, which means that they are concrete enough to be useful, while also sufficiently abstract to be reusable. The goal of this paper is to outline a practical approach to improve CI research and practice through collaboration patterns. This approach should help to strengthen the analysis, design, implementation, and evaluation of socio-technical community systems. The methodology is illustrated with examples from the ESSENCE (E-Science/Sensemaking/Climate Change) community.
Community detection from a computational social science perspectiveDavide Bennato
This is the talk I gave at the Lipari Summer School on Computational Social Science, 2014. Which are the sociological strategies to detect communities in social media? How we can define a community form a computational social science point of view?
Design is about people and how ideas can address people's physical, cultural, emotional, social, contextual and cognitive needs. Social factors fit into design through a culture of networks, connections and reputation, as people have a need for mobile companionship. Good design is people-centered and focuses on users and human needs, without assuming a one-size-fits-all approach, instead allowing for service platforms and mass customization. Design also involves crowd-sourcing, co-design, co-creation and open innovation to consider sustainable behaviors, eco-friendly options, and new models of micro-economics exchange.
The document discusses several topics related to redesigning the world and various technologies. It provides summaries of presentations and discussions on transmedia storytelling, social media, mobile technologies, smart cities, and programming life. Key points addressed include using multiple platforms and forms to tell unified stories, how memory and the past can be redesigned, and the potential of programming living software and biomolecular computing.
How do we make use of new media technologies in urban design? At the conference Social Cities of Tomorrow (Amsterdam 17-2-2012) we propose the concept of the social city as an alternative design approach to 'smart cities'.
My presentation at Mediated City Conference Bristol looking at how structured social media use can help enable new forms of public agency in the emerging Smart City, better City 2.0. Social Networks offer us strong ties & weak ties and Social change comes from an collaborative mix of string & weak ties/
Digital and Post-digital Conditions: Challenges for Nexts Arts EducationsBenjamin Jörissen
Keynote, Int. Winterschool "Spectra of Transformation", Akademie für Schultheater und performative Bildung, Nürnberg, 21.2.2017
Also, you may like to check out the youtube playlist I assembled im preparation to this talk & workshop: https://www.youtube.com/playlist?list=PLhXEPPnT87bzAUEuPZvXy4vC6xuIH8hoZ
The document discusses different dimensions of social software including content, communication, collaboration, and community. It analyzes typologies of social software based on these dimensions and how they can be used to optimize consumer insight and marketing strategies. Examples are given of how specific social software like Delicious, Flickr, and Last.fm emphasize different dimensions. The document also discusses how social software can be used to create virtual communities like an arts center.
Future of insights. dina mehta. april 3, 2012 india social summitDina Dastur Mehta
The Future of Insights - Immerse, Co-Create, Breakthrough. This talk will focus on how research needs to, and can adapt to new forms of perception, influence, desire and consumption, which are increasingly being influenced by the real-time mobile social web. Notes uploaded too.
Web 2.0 allows users to move from passive consumption of media to active participation through social media platforms that connect people and facilitate the sharing of information. It provides tools for research like wikis that allow collaborative knowledge development. Web 2.0 gives rise to new forms of collective and connective intelligence as individuals create and share information that is then combined and extended by others in the network.
From Social Media to Human Media @ Glocal: Inside Social MediaNewMediaMK
This document discusses social media and proposes moving from social media to human media. It begins by defining social media according to various sources, noting it is meant to enhance communication and social ties. However, it also outlines some problems with social media, such as it being very self-referential, questions around ownership of user-generated content, and a lack of participation. To address this, the document proposes a move to "human media" that is more human-centered and participatory. It advocates for social design that involves communities and enables people and things to represent themselves through location-aware and imaginative technologies.
The Future of Insights – Immerse, Co-create, Breakthrough - Dina Mehta, Convo...India Social
Trends in insights and data include:
1) Data is now ubiquitous, accessible in real-time from many sources.
2) Social media allows new ways for people to negotiate culture and share opinions.
3) Consumers make decisions through complex influences from both online and offline sources.
Traditional research methods are struggling to keep up with these changes. New approaches are needed to gather insights from diverse online and real-world communities.
This document discusses civic intelligence and civic engagement. It proposes using civic learning, crowdsourcing, and crowdfunding to improve relationships between citizens, universities, and local authorities. Citizens would act as "prosumers" to co-design and help govern their cities through open-source digital platforms and civic hackathons. These efforts could create a standard for professional reputation in urban fields and help design innovative reward systems. The first step would be testing this process by using it to design the Civic Wise digital platform.
Social Media + Community Planning is a presentation originally given to the Midwest Section of the American Planning Association meeting on June 11, 2010
As social media tools reach greater levels of ubiquity, technology and conversations are meshing in new and interesting ways.
Planning professionals can leverage the tools of the social web to better engage communities in meaningful conversations, strategically listen, and help make informed decisions for programs and procedures.
From social networking, photo and video sharing, blogging, and more, planners have new tools to understand.
Optimizing interconnectivity inhabiting virtual cities of common practiceJonathan Buffa
This document discusses the design of online social environments and virtual communities. It argues that online spaces should be designed as social technologies that facilitate human interaction, rather than just as tools for sharing information. The author proposes using the city as a metaphor to think about designing virtual spaces, and discusses how identity formation works differently online compared to in-person due to the lack of physical cues. The document outlines the author's thesis, which develops approaches for creating online spaces that better support social interaction and the communication of identity through visualization tools and information architectures.
Cyrus has been released from jail after participating in protests of a fraudulent election. He believes social media played a key role but that it alone is not enough for meaningful change. At a meeting with colleagues, Cyrus advocates for involving local residents in designing changes to their neighborhood through an open source online platform and social media to create participatory culture. Later, Cyrus imagines how augmented reality and social media could help document protests and share dissatisfaction. A friend suggests they establish a nonprofit to design an open source social movement system without leaders that reflects citizens' views.
This document discusses the role of user experience (UX) design in crowdsourcing innovation. It explains that crowdsourcing brings together ideas from different user communities and facilitates turning ideas into inventions through collaboration. UX design plays a key role in making inventions meaningful and useful for users. The document also describes some specific examples where UX design helped crowdsource ideas and facilitate collaboration between groups on projects around sustainability and mobile technology. It argues that UX should play a bigger role in the process of technological innovation.
This document summarizes a town hall meeting between Stan Freck from Microsoft and Evan Burfield from Synteractive discussing how technology can help citizens engage with their local governments. They describe how changing demographics and ubiquitous connectivity are increasing demands for online citizen engagement. They promote Microsoft TownHall and Synteractive's Citizen services/open dataSocialRally platform as tools that can connect and empower citizens through moderated forums, analytics, and customization options. Examples of organizations using these tools include NASA, Colombian presidential candidates, and the House Republican forum.
ARC 211: American Diversity and Design: Matthew TarnowskiMatthew Tarnowski
This document contains Matthew Tarnowski's responses to discussion questions for an online course on American Diversity and Design at the University at Buffalo. The responses discuss topics like how diversity and design have impacted humanity, examples of designs that promote or hinder diversity, and how certain innovations have benefited and harmed various groups. Matthew provides his perspective on issues like ride-sharing services, water filters, photojournalism, communication through symbols like hats, and other design-related topics. He also shares some personal details about growing up near a steel plant in his hometown.
- The document is a collection of online discussion responses from a student named Andrew Mamarella in an American Diversity and Design course.
- Mamarella introduces himself in the first discussion and shares an interesting fact about having a black belt in taekwondo.
- In subsequent discussions, he responds to prompts about innovations that impacted diversity, examples of designs influenced by diversity groups, and photos that conveyed powerful messages.
- Mamarella also analyzes how manufacturing processes have evolved and will continue changing society through technology advances.
A project for Golan Levin's electronic design and art studio at Carnegie Mellon University in Spring 2010. http://golancourses.net/2010spring/01/27/project-1-moving/
Pencils and Pixels: Sketching and Interaction Designsbisker
Pencils and Pixels:
An Exploration of Physical and Digital Sketch Techniques for Tangible Interaction Design, by Solomon Bisker
Prepared for Methodologies of Visualization (Design Drawing I) in Fall 2009, Carnegie Mellon University
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The document discusses different dimensions of social software including content, communication, collaboration, and community. It analyzes typologies of social software based on these dimensions and how they can be used to optimize consumer insight and marketing strategies. Examples are given of how specific social software like Delicious, Flickr, and Last.fm emphasize different dimensions. The document also discusses how social software can be used to create virtual communities like an arts center.
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The Future of Insights - Immerse, Co-Create, Breakthrough. This talk will focus on how research needs to, and can adapt to new forms of perception, influence, desire and consumption, which are increasingly being influenced by the real-time mobile social web. Notes uploaded too.
Web 2.0 allows users to move from passive consumption of media to active participation through social media platforms that connect people and facilitate the sharing of information. It provides tools for research like wikis that allow collaborative knowledge development. Web 2.0 gives rise to new forms of collective and connective intelligence as individuals create and share information that is then combined and extended by others in the network.
From Social Media to Human Media @ Glocal: Inside Social MediaNewMediaMK
This document discusses social media and proposes moving from social media to human media. It begins by defining social media according to various sources, noting it is meant to enhance communication and social ties. However, it also outlines some problems with social media, such as it being very self-referential, questions around ownership of user-generated content, and a lack of participation. To address this, the document proposes a move to "human media" that is more human-centered and participatory. It advocates for social design that involves communities and enables people and things to represent themselves through location-aware and imaginative technologies.
The Future of Insights – Immerse, Co-create, Breakthrough - Dina Mehta, Convo...India Social
Trends in insights and data include:
1) Data is now ubiquitous, accessible in real-time from many sources.
2) Social media allows new ways for people to negotiate culture and share opinions.
3) Consumers make decisions through complex influences from both online and offline sources.
Traditional research methods are struggling to keep up with these changes. New approaches are needed to gather insights from diverse online and real-world communities.
This document discusses civic intelligence and civic engagement. It proposes using civic learning, crowdsourcing, and crowdfunding to improve relationships between citizens, universities, and local authorities. Citizens would act as "prosumers" to co-design and help govern their cities through open-source digital platforms and civic hackathons. These efforts could create a standard for professional reputation in urban fields and help design innovative reward systems. The first step would be testing this process by using it to design the Civic Wise digital platform.
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- The document is a collection of online discussion responses from a student named Andrew Mamarella in an American Diversity and Design course.
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- In subsequent discussions, he responds to prompts about innovations that impacted diversity, examples of designs influenced by diversity groups, and photos that conveyed powerful messages.
- Mamarella also analyzes how manufacturing processes have evolved and will continue changing society through technology advances.
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A project for Golan Levin's electronic design and art studio at Carnegie Mellon University in Spring 2010. http://golancourses.net/2010spring/01/27/project-1-moving/
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Telecom Triptych - AboutFace, SeeNA and Sports Trainersbisker
The document describes three mobile citizen science projects:
1. A "DNA Detector" that detects and decodes DNA within 30 meters of a phone, allowing users to discover organisms as they travel or in their daily lives.
2. An "Activity Wristband" that measures a user's movement via Bluetooth to their phone to gauge skill levels in real time for sports training or competition matching.
3. An "AboutFace" app that shares users' emotions through facial expression analysis to provide a diary and encourage social interaction through mood sharing within social networks.
The document summarizes observations from a site visit to the North Shore under the Andy Warhol Bridge in Pittsburgh. It notes that 64% of traffic travels westbound, 30% walk while 14% run or jog, and 54% bike. Most people, 65%, are with others. Design ideas were brainstormed that aim to tie the space, its users, and an upcoming G20 summit. The group envisioned ways to activate the area.
Design concept delivered for "Learning Sustainability" and the workshop sponsors, the Province of Brescia, Italy. Class audited while a research assistant of the MIT Mobile Experience Lab.
International Upcycling Research Network advisory board meeting 4Kyungeun Sung
Slides used for the International Upcycling Research Network advisory board 4 (last one). The project is based at De Montfort University in Leicester, UK, and funded by the Arts and Humanities Research Council.
Fonts play a crucial role in both User Interface (UI) and User Experience (UX) design. They affect readability, accessibility, aesthetics, and overall user perception.
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CapCut is an easy-to-use video editing app perfect for beginners. To start, download and open CapCut on your phone. Tap "New Project" and select the videos or photos you want to edit. You can trim clips by dragging the edges, add text by tapping "Text," and include music by selecting "Audio." Enhance your video with filters and effects from the "Effects" menu. When you're happy with your video, tap the export button to save and share it. CapCut makes video editing simple and fun for everyone!
ARENA - Young adults in the workplace (Knight Moves).pdfKnight Moves
Presentations of Bavo Raeymaekers (Project lead youth unemployment at the City of Antwerp), Suzan Martens (Service designer at Knight Moves) and Adriaan De Keersmaeker (Community manager at Talk to C)
during the 'Arena • Young adults in the workplace' conference hosted by Knight Moves.
Architectural and constructions management experience since 2003 including 18 years located in UAE.
Coordinate and oversee all technical activities relating to architectural and construction projects,
including directing the design team, reviewing drafts and computer models, and approving design
changes.
Organize and typically develop, and review building plans, ensuring that a project meets all safety and
environmental standards.
Prepare feasibility studies, construction contracts, and tender documents with specifications and
tender analyses.
Consulting with clients, work on formulating equipment and labor cost estimates, ensuring a project
meets environmental, safety, structural, zoning, and aesthetic standards.
Monitoring the progress of a project to assess whether or not it is in compliance with building plans
and project deadlines.
Attention to detail, exceptional time management, and strong problem-solving and communication
skills are required for this role.
33. One sentence version of this (title?) solomon bisker (@sbisker) / interaction10 / citizen volunteerism + urban interaction design today is still february 7th 2010 thank you you can reach me at: sbisker@gmail.com / twitter: @sbisker www.biskerrific.com cheap plug: www.cmu.edu/mtid
46. this is me – aspiring interaction designer slash computer scientist…
47. 8 more to go batosi – building tools that leverage political responsibility and passion
48. 7 more to go lesson - no two bureaucracies are the same…nor should they be
49. concern – data overload leads to data misinterpretation 5 more to go
50. 3 more to go ” arbitrary” openness can redefine a community’s expectations
51. 2 more to go tradeoffs– interaction design patterns as vocab for dialogue about identity
52. 18 more to go … slash urban planner? reexamining and reimagining our communities
53. 18 more to go … slash urban planner? reexamining and reimagining our communities
Editor's Notes
Interaction design as a form of “ experimentalist” urban studies – pursue project-driven exploration of how technology can shape and inform people’s interactions within real communities and cities. Particularly interested in interaction design’s qualitative design research technique – ethnography, charettes and real-world intervention – and the power of such work to help actualize a city’s “identity.”
Another project that shaped my interest in design for urban living was for a design studio design without boundaries, for prof. casalegno and professor mitchell for the studio, I helped lead an ethnographic visit and encouraged design discussion around how youth could embrace sustainable living through their daily interactions with the city.
as physical computing technology enters all realms of life, designers begin working with the city and with non-profits trusted with public spaces
advocacy – making sure that the city’s actions match the values of the community self-organization – how cities
Cambridge Systematics – worked as a software ui engineer and interaction designer, conceiving of applications for the transportation industry. Typically an employer of urban studies and civil engineering folk - worked with federal and state transportation offices working on programs for planning, visualization, and integrating technology like GIS and police and road data into decision making processes.
frederick law olmstead, america’s first landscape architect, showed how cities could shape communities in ways that individuals couldn’t. top-down. paths from the park into all parts of the city
on the other hand, top-down also lead to controversy, and pleasing some communities at the expense of others. bosotn, central artery, cut through low-income housing in order to chase out poverty / support suburbanization and the wealthy (self-serving, corrupt.) lead to advocacy at the grassroots level, to combat top-down corruption
this building, the city hall at government center, was built in the 1960s – something of a reaction to the protests of the time, and built to all but ignore the people around it. the space even today is empty.
what makes public spaces work/not
seagram plaza, an example of a office park space that worked – whyte’s work proved why this space worked (wide ledges) and lead to the passing of local law in NY that insisted on spaces as effective as this one. when both sides listen to each other, advocacy can align a city’s goals to a towns desires.
self-organization – how communities organize and how cities depend on volunteer efforts to adapt to changing threats and opportunities
every-block – public info, news, discussion – gives “every block” its own digital community to support physical community. but these sites fall short – and are replaced with local blogs from people who truly know the area.
this is not a new phenomenon – companies typically try to use technology to provide the same “turn-key” solutions to all customers. as designers, we should recognize that not all communities are the same, and often, these “compromises” wind up cutting into a town’s identity.
80% of american firefighters are volunteer. volunteerism drives society, and isn’t just feel good
basic infrastructure interacts with each other, forms a bridge. now the government can actually process feedback from people instead of becoming defensive about it. government uses software to help foster community of people who co
as designers, we will see governments beginning to focus effort and money on encouraging technical volunteerism. this is not just a “good idea,” but a way to move the conversation between city and community about what’s important to new mediums.
giving people the tools and rights they need to tinker with technology as the lines between digital and physical space get blurred.
Cambridge Systematics – worked as a software ui engineer and interaction designer, conceiving of applications for the transportation industry. Typically an employer of urban studies and civil engineering folk - worked with federal and state transportation offices working on programs for planning, visualization, and integrating technology like GIS and police and road data into decision making processes.
graffiti research lab
Cambridge Systematics – worked as a software ui engineer and interaction designer, conceiving of applications for the transportation industry. Typically an employer of urban studies and civil engineering folk - worked with federal and state transportation offices working on programs for planning, visualization, and integrating technology like GIS and police and road data into decision making processes.
what is public space? is this acceptable? how much flack can we allow experimentation in the public realm
Cambridge Systematics – worked as a software ui engineer and interaction designer, conceiving of applications for the transportation industry. Typically an employer of urban studies and civil engineering folk - worked with federal and state transportation offices working on programs for planning, visualization, and integrating technology like GIS and police and road data into decision making processes.
Thus, design methods are needed that reinforce this trust between cities and citizens. Both private planners and government share the burden of exploring how technology builds on and reinforces that trust. (that ensure interactions achieve tradeoffs of privacy versus community, trust versus transparency, and other aspects of a community’s collective “digital” identity.) -negotiating those tradeoffs requires new methods of creating public conversations about these technologies and being willing to take risks / make final decisions in the public's trust - which is what cities have been asked to do/has been the very defining role of city government from the very smallest communities.
Conversation through embracing misuse of data – letting citizen reaction determine how data is used… Tradeoffs of a Decentralized community’s right to privacy (8maps prop 8 donors)? Crash records – intersection safety versus medical privacy
Conversation through open hacking – Cities opening up platforms to encourage experimentation with existing systems (either directly or through non-profits) – work in constant citizen-government feedback loops, transparency, the like Cities encouraging the deployment of new systems – soliciting public digital infrastructure, which is maintained by non-profits in the way highways are cleaned by volunteers
Cambridge Systematics – worked as a software ui engineer and interaction designer, conceiving of applications for the transportation industry. Typically an employer of urban studies and civil engineering folk - worked with federal and state transportation offices working on programs for planning, visualization, and integrating technology like GIS and police and road data into decision making processes.
a future where with new means of self-production, kiosks calling for political action or inviting debate will be as cheap and common as poster paper.
95 theses – printing press, revolutionizing how people can assemble their communties. as designers working with cities and community groups, today’s game-changing experiences will have to be co-created with conflicting elements in communities, as communities advocate, organize and explore how they want the game of public life to change. as designers, we need to embrace design as a form of dialogue, and learn from the arguments of the past over public space. truly public technologies are co-created by everyone, for everyone.
Cambridge Systematics – worked as a software ui engineer and interaction designer, conceiving of applications for the transportation industry. Typically an employer of urban studies and civil engineering folk - worked with federal and state transportation offices working on programs for planning, visualization, and integrating technology like GIS and police and road data into decision making processes.
Big Idea – Cities only exist as a matter of trust and mutual cooperation. The only way to establish that trust is through open dialogue. I believe interaction design can mediate the conversation in a city between citizen-scientists eager to redefine our lives through technology, and city planners and designers charged with defining a city’s overall identity. I hope that by rooting my work in urban redefinition through technology, I can eventually design as a technologist alongside non-technical civic planners and leaders, helping cities establish their overall identities in the face of an increasingly digital urban life.
Cities are changing in the face of technology, and more and more of our lives are online. Yet cities persist – and online interactions often evolve around cities’ needs/services, hopes and even arbitrary identities (say, online groups of Sox fans). Why? How can cities understand and preserve their identities in the face of technological change?......I’m especially interested in projects involving interactions between private citizens and public institutions such as city government and public services. To preview my punchline early, I suspect the answer for government lies in creating trust and communication with citizens – so I hope to encourage evolution of communication and trust relationships between people and the entities they create to support their ideals and identities.
Thus, design methods are needed that reinforce this trust between cities and citizens. Both private planners and government share the burden of exploring how technology builds on and reinforces that trust. (that ensure interactions achieve tradeoffs of privacy versus community, trust versus transparency, and other aspects of a community’s collective “digital” identity.) -negotiating those tradeoffs requires new methods of creating public conversations about these technologies and being willing to take risks / make final decisions in the public's trust – but this is what cities have been asked to do/has been the very defining role of city government from the very smallest communities. so to that end, I’m hopeful.
I first started exploring interaction design in public spaces with pitti.mobi, my thesis project at the MIT Design Lab under Federico Casalegno. For my thesis, I explored the role of 2-d physical barcodes – “QR codes” in a fashion tradeshow, Pitti Uomo, in Florence Italy. We deployed a system for conference attendees to help mediate their communications with over 40 brands, using a mobile phone application that syncs up with a web application for followups after the conference.
This work taught me how crucial ethnography can be to the evolution of a technology. As opposed to typical business card swap systems (marketing systems),pitti.mobi is designed to be a delicate tool, putting power and grace in the attendees hands. The prototype shots above show a typical usage – a trade show customer is interested in a brand’s clothing, but doesn’t want to commit to a full social contract. They “tag” the brand, record a note to themselves for later, and can use that note to kick off a social contact with that brand after the conference.
Event spaces is an addition on top of pitti.mobi, to try to imagine how people can create more subtle social groupings within a public, mixed use space. {explain system.} It is a expression of the decentralization of communities – and the need for a centralized body to support many digital subcommunities within a single physical space. The relationship between community and space is changing, and exploring how that change occurs will be crucial to the redefinition of cities with technology.
As part of this studio, I worked with an architecture student ,Zijilan Li (who did these drawings) to come up with a infrastructure platform that the city could conceivably adopt to encourage sustainable living .The platform involved a wearable bracelet, that plays on the idea of making sustainability part of one’s physical identity. It does so in two distinct ways - by letting youth show off environmental impact through LEDs, and by using the band as actual identification for digital municipal services.
The first part of ecowearables is creating a personal, public identity through ones actions. The bracelet would be designed to receive data about your environmental impact collected based on your heat and water bills, travel patterns and other heuristics – either through RFID or through wireless sensor on public transportation – and increase or decrease in brightness depending on your contribution. Different bands could corepsond to different environmental contributions you wish to improve.
This second part of the system is designed to let you use your bracelet as an identification device. The barcode inside the bracelet could be flipped out, and – the theory went – used to identify who was operating a particular touchscreen at a given time. That way, public displays would become interfaces for group environmental services – for instance, this ride sharing system conceived above.
This project is probably when I first started really thikning about technology in the public service. Private organizations, community planners and even regular citizens can and should be able to deploy positive technology into public spaces. Laundry and bathroom servers at MIT were precursors to this stuff and done as students helping others in a shared community. In this sense, technologies aimed at improve our communities can be considered acts of public service….. Cities should trust and encourage digital volunteers as much as they trust soup kitchens - Design technology as civic duty.
Intro BS and M.Eng in Computer Science here at MIT, started off in human computer interaction – studying the relationship between people and technology. I am now an interaction designer, interested in using technology as a medium for understanding and designing interactions between people, with a focus as of late on communities and colocated spaces
One thing I learned – bureaucracy is filled with individuals that are genuinely selfless and optimistic…tools like this budget tool above – that I had originally concerned people would conceive as a threat - were embraced, and *individuals* in government are genuinely trying to reach out. important to work hand in hand with communities - building reusable tools and design methodologies that leverage the reach and passion of community leaders. And, someday, without needing multi-billion dollar research universities to take all of the political flack
Cambridge Systematics – Another thing I learned - But no two are the same, leading to resistance to change – people say “well, that would never work *here*”…nor should it. (warhol-esque public project – change the color on the mass GIS?)
With these new technologies comes new concerns. One thing I’ve learned the most strongly through talking to people is that sometimes the luddites are right. Many of these concerns are not “fear of change”, but are real hesitations to the idea of technology applied without due consideration. For instance, governments are genuinely scared to release data on road speeds, crashes and the like, because when it is released, it is misinterpreted and misunderstood. We need tools so governments can release data without fear – and one way I have tried to allay that fear is with an annotation tool, letting data be released with comments and creating a dialogue through data.
Finally, while there’s a cry to make all government information free, we need to properly explore what the consequences on making information free to a community are. Just as a ballot has to be secret for a city to stay stable, other forms of information disclosure can affect free markets, political discourse, and other elements of society. Discussing the results of such openness can lead to Informed decisions – as opposed to the intense community rift and boycotts in San Francisco that occurred when information on Proposition 8 donors “leaked” recently.
All of these things are tradeoffs – and different techniques handle these tradeoffs differently. Like with urban planning itself (A Pattern Language), resulting “urban interaction designs” become a vocabulary for expressing ones digital identity. This vocabulary puts concrete names to best practices of individual communities, allowing a systematic dialogue within a community to discuss advantages and drawbacks of approaches, and will help different governments compare notes and learn from each other (scan in a page from a pattern language)
Big Idea – Cities only exist as a matter of trust and mutual cooperation. The only way to establish that trust is through open dialogue. I believe interaction design can mediate the conversation in a city between citizen-scientists eager to redefine our lives through technology, and city planners and designers charged with defining a city’s overall identity. I hope that by rooting my work in urban redefinition through technology, I can eventually design as a technologist alongside non-technical civic planners and leaders, helping cities establish their overall identities in the face of an increasingly digital urban life.
Big Idea – Cities only exist as a matter of trust and mutual cooperation. The only way to establish that trust is through open dialogue. I believe interaction design can mediate the conversation in a city between citizen-scientists eager to redefine our lives through technology, and city planners and designers charged with defining a city’s overall identity. I hope that by rooting my work in urban redefinition through technology, I can eventually design as a technologist alongside non-technical civic planners and leaders, helping cities establish their overall identities in the face of an increasingly digital urban life.