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Management Information System
with
Noble Medical Store
Trilok Upadhayay
Prasad Kadam
Khushboo Shah
Akash Dhar
Technology continues to grow as a fundamental component for
doing business.
Information management is key to business in the 21st century
All business will eventually be e-business.
Sales processing E- Commerce SCM Customer Services
Relation Mgmt. Investor Mgmt Investor Services Employee Services
Business in the modern era
Need for MIS
Support the Business Process
Support Operation of a Business Organization
Support Decision Making
Strategies for an Organization
One Important quote By Gates
“How you gather, manage and use information will
determine whether you win or loss.”
What is MIS ??
Identifying the information that is needed for effective
decision making in organizations
Developing information systems to satisfy those needs
In other words….. “ MIS is using technology to create
business value.”
Implications of MIS
Increased
Production
Transportation
Planning
Better Tourists
Information
Better
Banking
Systems
Teaching
Methodology
Office
Automation
MIS
Process
Data Information Communication Decision
Advantages
− Minimizing Information Overload
− Makes Control Easier
− Aid Decision Making
− Facilitates Planning
− Decentralization
− Co ordination
Disadvantages
− Unemployment
− Lack of Job Security
Globalisation & MIS
− Cannot try or test product before purchase.
− Minimum human interaction if any.
− Place medicine anytime online.
Online vs Traditional
Online vs Traditional
Similarities
− Advertisement.
− Security.
− Convenience
Noble Medicare - Overview
Local Business
Branches
Staff
Services
E-Facilities
www.noblemedicare.com
SWOT ANALYSIS
on the Basis of Customer Satisfaction & Online Retailer
STRENGTHS WEAKNESS OPPORTUNITIES THREATS
Strength
− No time constraints
− Time saving
− Improved customer interaction
− Direct communication with consumer
Weakness
− Long delivery timing
− Limitation of products
− Lack of personal services
− Limited exposure
Opportunities
− Changing trends
− High availability (24 x 7 a week)
− Cutdown on local competition
Threats
− Innovation
− Competitors
Reports
− Stock Report
− Medicine List report
− Customer details
− Staff report
− Sales report
− Performance Report
Customer Relationship Management
Manages all ways used by firms to deal with existing and
potential new customers
Provides end- to- end customer care
Provides a unified view of customer across the
Consolidates customer data from multiple sources
Beautiful Quote !!
Thank you

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CIS - Noble Medical Store

Editor's Notes

  1. The current modern business focuses on fundamental components as technology grows. There are Areas like eCommerce, sales processing, supply chain management, customer services, relationship management, investment management, investor services, employee services, … Information management is key to business in the 21st century Business which is operated today will eventually be converted into e-business at a future date. As I it rightly said “Nearly every employee sits in front of a computer or regularly needs to access one.”
  2. Now lets look at why do we need MIS For MIS is used by the management at all levels to effective decision making, especially for the top management. The top management of the company plays an active role in designing, modifying and maintaining of the total information system. As Information system and information technology has become a vital component in any successful business and is regarded as major functional areas like other functional areas like marketing, finance, production and HR Mainly we need MIS for : Support the Business and its day to day process  To manage operations of any business organization  To support in decision making For building effective strategies for the organization
  3. As rightly said by gates With the information you have its is important for u to gather manage and use that information to determine you’ve made profit or loss.
  4. Basically MIS is use to identify the raw information that is essential for effective decision making in organizations. It helps in developing various information system to satisfy those needs. In other words….. “ MIS is using technology to create business value.”
  5. MIS has it various implications in different sectors like “explain the ballons”
  6. Lets see the process Management Information System (M.I.S.) is basically concerned with processing of data into information. which is then communicated to the various Departments in an organization for appropriate People for decision-making.
  7. It reduces the overload of gathering information by organizing the data It makes the control over of the data
  8. An automated MIS system reduces human effort which was prior was done manually, and hence it may lead to a great deal of unemployment. With automated analysis of data and report generation, trend analysis and future forecasting job security is on such fear that grows in the minds of the employees..
  9. Now a days globalization and MIS is vary much interrelated, because its depends each other. Without prior and proper information globalization will be failed to satisfy those people who related with this. Marketing, advertising, resource of materials, information about customer and need of market fully depends on MIS. Internet, core banking, Ticket reservation and e-shopping is the part of globalization, and its fully depends on MIS.
  10. We are a small business and operate locally for sales and supply of medicinal products. We have 2 branches at borivali and dahisar We are 10 people operating this store chain 5 at each location We provide sales at our customers and also supply medicinal products to hospitals, organizations and local customers. We also have a online order facility which allows doctors to directly place a order by sending prescription to us. We provide this e-facility with the help of a website we have… Lets have a look at it how it works.
  11.  No time constraints: It can be used any where any time as there is no time constraints.  Time saving: It saves time and transportation. Because there is no need to go anywhere physically .Improved customer interaction: We also gather feedback from the customer with the help of our feedback forms Direct communication with consumer: With the taking feedback from Social networking sites, online advertising on google networks can be mediums to buzz about online store.
  12.  Long delivery timing: In a case where you visit to the medical store directly you get products prompt, but in case of our online service it may well take a day or two  Limitation of products: Not all of the products are possibly listed on your store.. So hence a user doesn’t have an entire exploration of the medicines available with us .  Lack of personal services: Personal services in which a salesman can cater to you personally and recommend any alternative medicine or give some knowledge about its side effects, that is not possible from online sales  Limited exposure: Customer base of people booking online is not that high as many people don't have an access to the internet or are
  13.  Changing trends: Online Retailing is fast and effective even financial transactions can be made from any part of the world. People of tomorrow will feel more comfortable to buy products through internet only.  High availability (24 hour and seven days a week): Online stores are available all day they are open all the time And with each and every click of the mouse business is in operation.  Cut down on local competition: Online customer services is a competitive advantage for the company, as in we offer multiple payment modes for the customers like debit/credit cards, netbanking.
  14.  Innovation: Customers now a days are always in a search of innovative products. Innovation can be either in product, place, promotion and even price. Competitors: Competition is increasing day by day big companies have already entered in this field. They are making people habitual at the cost of their companies.
  15. We maintain the following reports