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TESTING PROCESS 
August – September 2014, Turkey 
Zeynep M. Turkmen Sanduvac 
Mavi Kalem Social Assistance & Charity Association
TESTER ORGANISATIONS 
social assistance & 
charity association 
TESTING PROCESS 
August – September 2014, Turkey 
Zeynep M. Turkmen Sanduvac 
Mavi Kalem Social Assistance & Charity Association
3 
CONTENT 
•Background 
•Links with other standards 
•Objectives 
•The structure of CHS 
•Criteria for testing ( 6 criteria) 
•Corresponding Commitment ( 8 commitments) 
• For more info: CHS website 
• Timeframe 
• Q & A
4 
This Standard is 
the result of 
a two-year 
consultation 
process across 
the humanitarian 
sector. 
It is currently in 
its second draft 
version as part 
of an on-going 
consultation 
process 
that will 
culminate 
in December 
2014 
Background
Links with other standards 
The CHS draws together key elements of existing humanitarian standards & commitments. 
 The Code of Conduct for The International Red 
5 
Cross & Red Crescent Movement and NGOs in 
Disaster Relief 
 HAP Standard and Principles 
 People In Aid Code of Good Practice 
 Sphere Core Standards 
 The Humanitarian Charter 
 The Quality Compass 
 The OECD DAC Criteria for Evaluating 
Development Assistance
6 
CONTENT 
•Background 
•Links with other standards 
•Objectives 
•The structure of CHS 
•Criteria for testing ( 6 criteria) 
•Corresponding Commitment ( 8 commitments) 
• For more info: CHS website 
•Timeframe 
• Q & A
7 
Objective 
to provide a real 
indication of how CHS is as a tool to 
help humanitarian 
organizations 
improve 
the quality, 
effectiveness & 
accountability of 
their programs. 
• useful 
• relevant 
• accessible 
• complementary 
• verifiable 
• sustainable
8 
Objective (continue) 
Testing will facilitate 
the generation of 
concrete ideas 
about how to 
improve the Standard 
by exploring 
the critical 
assumptions 
underlying 
the model. 
All the information 
collected through 
testing will help 
inform 
the final version 
of the CHS.
9 
Objective (continue) 
The Core Humanitarian Standard will be 
tested. 
The tester organization's performance 
regarding the CHS will not be tested/ 
evaluated by this testing process.
10 
CONTENT 
•Background 
•Links with other standards 
•Objectives 
•The structure of CHS 
•Criteria for testing ( 6 criteria) 
•Corresponding Commitment ( 8 commitments) 
• For more info: CHS website 
•Timeframe 
• Q & A
11 
The structure of CHS 
 Overarching values 
and principles 
 The Eight 
Commitments to 
communities and people 
affected by crisis. 
Framework describes 
What communities and people 
affected by crisis should expect from 
those involved in humanitarian action. 
What staff engaged in humanitarian 
action should do to consistently 
deliver high quality programmes and 
to be accountable to those they seek 
to assist. 
What organisations engaged in 
humanitarian action need to do to 
ensure their staff provides good 
quality and accountable 
humanitarian assistance.
12 
CONTENT 
•Background 
•Links with other standards 
•Objectives 
•The structure of CHS 
•Criteria for testing ( 6 criteria) 
•Corresponding Commitment ( 8 commitments) 
• For more info: CHS website 
• Timeframe 
• Q & A
13 
• Is the Standard 
easy to use? 
• Is the Standard 
easy to learn and 
share with 
others? 
• Does the Standard 
satisfy your needs as a 
humanitarian actor? 
• Is the Standard 
relevant to your 
context? 
• Is the Standard 
relevant to your 
organisation’s area of 
work and mandate? 
• Is the language in 
the Standard 
simple enough? 
• Is the Standard’s 
format intuitive 
and easy to use? 
Criteria for testing (selected questions)
14 
Criteria for testing (continue) • The Standard contains core best practice 
identified by the sector for humanitarian 
action: is there anything missing? 
• How can we improve the ease of reference to 
other standards? 
• Is the intent of each requirement clear? Are 
the requirements verifiable / are they 
statements that can be proven true or false? 
• What evidence of compliance is appropriate 
per requirement? 
Ve r i f i a b i l i t y 
• Is the Standard relevant in relation to your 
organization's vision for the future? 
• Will the content of the standard remain 
applicable and relevant in five years’ time?
15 
CONTENT 
•Background 
•Links with other standards 
•Objectives 
•The structure of CHS 
•Criteria for testing ( 6 criteria) 
•Corresponding Commitment ( 8 commitments) 
• For more info: CHS website 
• Timeframe 
• Q & A
16 
Group A 
Corresponding Commitment 
Effective, timely and appropriate humanitarian assistance 
Communities and people affected by crisis have access to the 
humanitarian assistance they need in order to live their lives with 
dignity. 
Monitoring, learning and continuous improvement 
The organisation will examine and adjust its programmes and 
performance to improve outcomes for communities and people 
affected by crisis.
17 
Group B 
Corresponding Commitment (continue) 
Communication and participation 
Communities and people affected by crisis know their rights and 
entitlements, and are able to participate in all decisions that affect 
them. 
Addressing grievance 
Communities and people affected by crisis have access to a safe, 
accessible and responsive complaints mechanism.
18 
Group C 
Corresponding Commitment (continue 
Strengthening local capacities and avoiding negative effects 
Communities and people affected by crisis are more resilient, 
empowered and less vulnerable as a result of humanitarian action. 
Coordination, complementarity and partnerships 
Communities and people affected by crisis receive coordinated, 
complementary assistance that meets their needs.
19 
Group D Corresponding Commitment (continue 
Staff capacity and support 
The organization has leadership and management practices that are 
equitable, 
legally compliant and ensure staff have the support, skills and attitudes 
to achieve 
agreed standards of program delivery. 
Good use and management of resources 
The organisation uses resources efficiently and effectively for their 
intended purpose.
20 
CONTENT 
•Background 
•Links with other standards 
•Objectives 
•The structure of CHS 
•Criteria for testing ( 6 criteria) 
•Corresponding Commitment ( 8 commitments) 
• For more info: CHS website 
• Timeframe 
• Q & A
21 
http://www.corehumanitarianstandard.org/
22 
CONTENT 
•Background 
•Links with other standards 
•Objectives 
•The structure of CHS 
•Criteria for testing ( 6 criteria) 
•Corresponding Commitment ( 8 commitments) 
• For more info: CHS website 
• Timeframe 
• Q & A
• Pre meetings/ discussions with the representatives of 3 organizations 
• Providing CHS Testing materials 
• 9- 10-11 August : Orientation Sessions on CHS Testing Process 
in Istanbul – in Sanliurfa 
• 19th – 20th August : Skype meetings with the representatives of 3 
organizations – getting initial feedbacks 
• 1st – 5th September : Overall Evaluation Meetings with the 
representatives of 3 organizations in Istanbul & Sanliurfa 
• Deliverables are - Baseline & Endline Survey-Filled in Worksheets – 
23 
General Feedbacks doc.
24
25

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Core Humanitarian Standard & Testing Process

  • 1. TESTING PROCESS August – September 2014, Turkey Zeynep M. Turkmen Sanduvac Mavi Kalem Social Assistance & Charity Association
  • 2. TESTER ORGANISATIONS social assistance & charity association TESTING PROCESS August – September 2014, Turkey Zeynep M. Turkmen Sanduvac Mavi Kalem Social Assistance & Charity Association
  • 3. 3 CONTENT •Background •Links with other standards •Objectives •The structure of CHS •Criteria for testing ( 6 criteria) •Corresponding Commitment ( 8 commitments) • For more info: CHS website • Timeframe • Q & A
  • 4. 4 This Standard is the result of a two-year consultation process across the humanitarian sector. It is currently in its second draft version as part of an on-going consultation process that will culminate in December 2014 Background
  • 5. Links with other standards The CHS draws together key elements of existing humanitarian standards & commitments.  The Code of Conduct for The International Red 5 Cross & Red Crescent Movement and NGOs in Disaster Relief  HAP Standard and Principles  People In Aid Code of Good Practice  Sphere Core Standards  The Humanitarian Charter  The Quality Compass  The OECD DAC Criteria for Evaluating Development Assistance
  • 6. 6 CONTENT •Background •Links with other standards •Objectives •The structure of CHS •Criteria for testing ( 6 criteria) •Corresponding Commitment ( 8 commitments) • For more info: CHS website •Timeframe • Q & A
  • 7. 7 Objective to provide a real indication of how CHS is as a tool to help humanitarian organizations improve the quality, effectiveness & accountability of their programs. • useful • relevant • accessible • complementary • verifiable • sustainable
  • 8. 8 Objective (continue) Testing will facilitate the generation of concrete ideas about how to improve the Standard by exploring the critical assumptions underlying the model. All the information collected through testing will help inform the final version of the CHS.
  • 9. 9 Objective (continue) The Core Humanitarian Standard will be tested. The tester organization's performance regarding the CHS will not be tested/ evaluated by this testing process.
  • 10. 10 CONTENT •Background •Links with other standards •Objectives •The structure of CHS •Criteria for testing ( 6 criteria) •Corresponding Commitment ( 8 commitments) • For more info: CHS website •Timeframe • Q & A
  • 11. 11 The structure of CHS  Overarching values and principles  The Eight Commitments to communities and people affected by crisis. Framework describes What communities and people affected by crisis should expect from those involved in humanitarian action. What staff engaged in humanitarian action should do to consistently deliver high quality programmes and to be accountable to those they seek to assist. What organisations engaged in humanitarian action need to do to ensure their staff provides good quality and accountable humanitarian assistance.
  • 12. 12 CONTENT •Background •Links with other standards •Objectives •The structure of CHS •Criteria for testing ( 6 criteria) •Corresponding Commitment ( 8 commitments) • For more info: CHS website • Timeframe • Q & A
  • 13. 13 • Is the Standard easy to use? • Is the Standard easy to learn and share with others? • Does the Standard satisfy your needs as a humanitarian actor? • Is the Standard relevant to your context? • Is the Standard relevant to your organisation’s area of work and mandate? • Is the language in the Standard simple enough? • Is the Standard’s format intuitive and easy to use? Criteria for testing (selected questions)
  • 14. 14 Criteria for testing (continue) • The Standard contains core best practice identified by the sector for humanitarian action: is there anything missing? • How can we improve the ease of reference to other standards? • Is the intent of each requirement clear? Are the requirements verifiable / are they statements that can be proven true or false? • What evidence of compliance is appropriate per requirement? Ve r i f i a b i l i t y • Is the Standard relevant in relation to your organization's vision for the future? • Will the content of the standard remain applicable and relevant in five years’ time?
  • 15. 15 CONTENT •Background •Links with other standards •Objectives •The structure of CHS •Criteria for testing ( 6 criteria) •Corresponding Commitment ( 8 commitments) • For more info: CHS website • Timeframe • Q & A
  • 16. 16 Group A Corresponding Commitment Effective, timely and appropriate humanitarian assistance Communities and people affected by crisis have access to the humanitarian assistance they need in order to live their lives with dignity. Monitoring, learning and continuous improvement The organisation will examine and adjust its programmes and performance to improve outcomes for communities and people affected by crisis.
  • 17. 17 Group B Corresponding Commitment (continue) Communication and participation Communities and people affected by crisis know their rights and entitlements, and are able to participate in all decisions that affect them. Addressing grievance Communities and people affected by crisis have access to a safe, accessible and responsive complaints mechanism.
  • 18. 18 Group C Corresponding Commitment (continue Strengthening local capacities and avoiding negative effects Communities and people affected by crisis are more resilient, empowered and less vulnerable as a result of humanitarian action. Coordination, complementarity and partnerships Communities and people affected by crisis receive coordinated, complementary assistance that meets their needs.
  • 19. 19 Group D Corresponding Commitment (continue Staff capacity and support The organization has leadership and management practices that are equitable, legally compliant and ensure staff have the support, skills and attitudes to achieve agreed standards of program delivery. Good use and management of resources The organisation uses resources efficiently and effectively for their intended purpose.
  • 20. 20 CONTENT •Background •Links with other standards •Objectives •The structure of CHS •Criteria for testing ( 6 criteria) •Corresponding Commitment ( 8 commitments) • For more info: CHS website • Timeframe • Q & A
  • 22. 22 CONTENT •Background •Links with other standards •Objectives •The structure of CHS •Criteria for testing ( 6 criteria) •Corresponding Commitment ( 8 commitments) • For more info: CHS website • Timeframe • Q & A
  • 23. • Pre meetings/ discussions with the representatives of 3 organizations • Providing CHS Testing materials • 9- 10-11 August : Orientation Sessions on CHS Testing Process in Istanbul – in Sanliurfa • 19th – 20th August : Skype meetings with the representatives of 3 organizations – getting initial feedbacks • 1st – 5th September : Overall Evaluation Meetings with the representatives of 3 organizations in Istanbul & Sanliurfa • Deliverables are - Baseline & Endline Survey-Filled in Worksheets – 23 General Feedbacks doc.
  • 24. 24
  • 25. 25

Editor's Notes

  1. This Standard is the result of a two-year consultation process across the humanitarian sector. It is currently in its second draft version as part of an on-going consultation process that will culminate in December 2014. The structure of the standard is as follows:  ?Overarching values and principles;  ?The Eight Commitments to communities and people affected by crisis. CHS – Testing Methodology 5 For each Commitment the framework describes:  ?What communities and people affected by crisis should expect from those involved in humanitarian action;  ?What staff engaged in humanitarian action should do to consistently deliver high quality programmes and to be accountable to those they seek to assist;  ?What organisations engaged in humanitarian action need to do to ensure their staff provide good quality and accountable humanitarian assistance. 2. Links with other standards The CHS draws together key elements of existing humanitarian standards and commitments. These include:  ?The Code of Conduct for The International Red Cross and Red Crescent Movement and NGOs in Disaster Relief  ?HAP Standard and Principles  ?People In Aid Code of Good Practice  ?Sphere Core Standards  ?The Humanitarian Charter  ?The Quality Compass  ?The OECD DAC Criteria for Evaluating Development Assistance
  2. For each Commitment the framework describes: What communities and people affected by crisis should expect from those involved in humanitarian action; What staff engaged in humanitarian action should do to consistently deliver high quality programmes and to be accountable to those they seek to assist; What organisations engaged in humanitarian action need to do to ensure their staff provides good quality and accountable humanitarian assistance. The structure of the standard is as follows:  ?Overarching values and principles;  ?The Eight Commitments to communities and people affected by crisis.