The document summarizes the Core Humanitarian Standard (CHS) testing process conducted in Turkey from August to September 2014 by the Mavi Kalem Social Assistance & Charity Association. It provides background on the CHS and its structure, objectives of the testing process, criteria used for testing, corresponding commitments outlined in the CHS, and timeframe which involved orientation sessions, initial feedback via Skype meetings, and final evaluation meetings to assess the CHS. The testing aimed to evaluate the CHS as a tool to help humanitarian organizations improve quality, effectiveness and accountability.
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Since the onset of the war in Syria the Turkish authorities emergency response system has mobilised substantial internal resources to provide assistance to Syrian people seeking refuge from the fighting.
By January 2014, more than 570,000 Syrian people seeking refuge from the war had been registered in Turkey. Of this number just over 213,000 were living in a total of 21 camps established by the Turkish authorities in border provinces. A further 358,180 Syrian people had also been registered living outside of camps and residing in Turkish communities mostly in the provinces of Gaziantep, Sanliurfa and Hatay .
This study was commissioned by Concern Worldwide (CWW) and conducted by Mavi Kalem Social Assistance & Charity Association in late 2013 in order to gain a better understanding of the situation facing non-camp Syrian population in Sanliurfa Province which is where CWW are currently based. This report presents the main findings of the report and suggests some recommendations in relation to the humanitarian needs of the non-camp population.
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consolidation of an Education
in Emergencies Workshop
conducted by an independent consultant and
facilitated by the Norwegian Refugee Council,
for educators in Syria working with children
affected by the crisis and displacement.
This report has nine sections:
A. Background, B. Scope of Work, C.
Methodology, D. The Flow of Workshop
(agenda), E. Reflections from Working
Groups, F. Findings & Suggestions, G.
Evaluation of Workshop(s), H. The Way
Forward, I. The Strategic Road Map for Next
Steps.
The report also covers the strategic adviceroad
map for dissemination of ToT contents
and capacity building for teachers living in
displacement in Syrian and NRC’s Syrian
education staff.
The Strategic Road Map for the Way Forward
of the NRC EiE ToT covers 5 Strategic
Objectives in the overall strategy and overall
expected outcomes.
Overall Strategy: This roadmap aims to
support teachers in promoting inclusive,
peaceful and caring environments for
all children and youth while reinforcing
supportive and sustainable professional
development mechanisms.
This report is a summary of the
first training activity under the programme and
details the training provided to 1.332 teachers and
other education personnel in 3 provinces in 7 days
in June and July 2013.
This report is also a summary of the workshop
content workshops content and process. Moreover,
the report covers the strategic advice/road map
for capacity building for Syrian teachers and
other personnel in terms of the quality inclusive
education in the camps.
H&H program's main components and the author's logic for adding each component in it.
- the emotions; recognizing of emotions ( if a teacher recognizes and accepts his/her emotions, then recognizes and accepts his/her students emotions and then the teacher can deal with them.
- the dynamics of behavior; if the teacher understand the dynamics of behavior, he/she knows that each emotion somehow prepares/leads his/her ( and students) to act. He/She understands that the emotions that he/she has not realized RULES his/her behaviors.
- what happens in the brain during the trauma; the importance of activating sympathetic system (See Slide #24)
- ways of coping with trauma/stress
* Emotional trauma/stress
* Bridges: Continuity in Our Lives ( one of them is the continuity of roles; luckily, they are already in teacher role. ( moreover, providing of a new role is valid for other education personnel)
* Copying Channels; Basic Ph: Belief/Faith /Self-belief, Affect/ Emotion, Social Support, Imagination – Humor, Cognitive, Physical Activity ( See Slide # 31)
- exercises; guided imagery
one example is the my seed/ my tree/ our forrest exercise that we used during this program ( you have seen it in UNICEF's website)
It helps for using of all copying channels. Teachers really liked it.
- moreover, there are some more exercises to focus and mobilize each copying channel; due to time limitation, we could not share them. I wish to show the copying channels exercises to teachers, then teachers may apply them to deal with students emotions/thoughts/behaviors.
İn any case; I have listed the references of H&H Program.
REFERENCES
q Zeynep M. Turkmen Sanduvac’s Training of Trainers notes
of Trauma & Recovery Trainers Course – Level 1-2, 2001
Community Stress Prevention Center (CSPC), Kiryat Shmona, Israel
q http://www.nasponline.org/resources/crisis_safety/index.aspx
q Daniel Coleman, Emotional Intelligence: 10th Anniversary Edition;
Why It Can Matter More Than IQ. 2006. Bantam.
q INEE MS Psychological-Support:
http://toolkit.ineesite.org/toolkit/INEEcms/uploads/1104/
Psychosocial_Support_to_Learners.pdf
This report is a summary and consolidation of the workshops content and process. The report also covers the strategic advice/road map for capacity building for Syrian teachers and other personnel in terms of the quality inclusive education in the camps.
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1. TESTING PROCESS
August – September 2014, Turkey
Zeynep M. Turkmen Sanduvac
Mavi Kalem Social Assistance & Charity Association
2. TESTER ORGANISATIONS
social assistance &
charity association
TESTING PROCESS
August – September 2014, Turkey
Zeynep M. Turkmen Sanduvac
Mavi Kalem Social Assistance & Charity Association
3. 3
CONTENT
•Background
•Links with other standards
•Objectives
•The structure of CHS
•Criteria for testing ( 6 criteria)
•Corresponding Commitment ( 8 commitments)
• For more info: CHS website
• Timeframe
• Q & A
4. 4
This Standard is
the result of
a two-year
consultation
process across
the humanitarian
sector.
It is currently in
its second draft
version as part
of an on-going
consultation
process
that will
culminate
in December
2014
Background
5. Links with other standards
The CHS draws together key elements of existing humanitarian standards & commitments.
The Code of Conduct for The International Red
5
Cross & Red Crescent Movement and NGOs in
Disaster Relief
HAP Standard and Principles
People In Aid Code of Good Practice
Sphere Core Standards
The Humanitarian Charter
The Quality Compass
The OECD DAC Criteria for Evaluating
Development Assistance
6. 6
CONTENT
•Background
•Links with other standards
•Objectives
•The structure of CHS
•Criteria for testing ( 6 criteria)
•Corresponding Commitment ( 8 commitments)
• For more info: CHS website
•Timeframe
• Q & A
7. 7
Objective
to provide a real
indication of how CHS is as a tool to
help humanitarian
organizations
improve
the quality,
effectiveness &
accountability of
their programs.
• useful
• relevant
• accessible
• complementary
• verifiable
• sustainable
8. 8
Objective (continue)
Testing will facilitate
the generation of
concrete ideas
about how to
improve the Standard
by exploring
the critical
assumptions
underlying
the model.
All the information
collected through
testing will help
inform
the final version
of the CHS.
9. 9
Objective (continue)
The Core Humanitarian Standard will be
tested.
The tester organization's performance
regarding the CHS will not be tested/
evaluated by this testing process.
10. 10
CONTENT
•Background
•Links with other standards
•Objectives
•The structure of CHS
•Criteria for testing ( 6 criteria)
•Corresponding Commitment ( 8 commitments)
• For more info: CHS website
•Timeframe
• Q & A
11. 11
The structure of CHS
Overarching values
and principles
The Eight
Commitments to
communities and people
affected by crisis.
Framework describes
What communities and people
affected by crisis should expect from
those involved in humanitarian action.
What staff engaged in humanitarian
action should do to consistently
deliver high quality programmes and
to be accountable to those they seek
to assist.
What organisations engaged in
humanitarian action need to do to
ensure their staff provides good
quality and accountable
humanitarian assistance.
12. 12
CONTENT
•Background
•Links with other standards
•Objectives
•The structure of CHS
•Criteria for testing ( 6 criteria)
•Corresponding Commitment ( 8 commitments)
• For more info: CHS website
• Timeframe
• Q & A
13. 13
• Is the Standard
easy to use?
• Is the Standard
easy to learn and
share with
others?
• Does the Standard
satisfy your needs as a
humanitarian actor?
• Is the Standard
relevant to your
context?
• Is the Standard
relevant to your
organisation’s area of
work and mandate?
• Is the language in
the Standard
simple enough?
• Is the Standard’s
format intuitive
and easy to use?
Criteria for testing (selected questions)
14. 14
Criteria for testing (continue) • The Standard contains core best practice
identified by the sector for humanitarian
action: is there anything missing?
• How can we improve the ease of reference to
other standards?
• Is the intent of each requirement clear? Are
the requirements verifiable / are they
statements that can be proven true or false?
• What evidence of compliance is appropriate
per requirement?
Ve r i f i a b i l i t y
• Is the Standard relevant in relation to your
organization's vision for the future?
• Will the content of the standard remain
applicable and relevant in five years’ time?
15. 15
CONTENT
•Background
•Links with other standards
•Objectives
•The structure of CHS
•Criteria for testing ( 6 criteria)
•Corresponding Commitment ( 8 commitments)
• For more info: CHS website
• Timeframe
• Q & A
16. 16
Group A
Corresponding Commitment
Effective, timely and appropriate humanitarian assistance
Communities and people affected by crisis have access to the
humanitarian assistance they need in order to live their lives with
dignity.
Monitoring, learning and continuous improvement
The organisation will examine and adjust its programmes and
performance to improve outcomes for communities and people
affected by crisis.
17. 17
Group B
Corresponding Commitment (continue)
Communication and participation
Communities and people affected by crisis know their rights and
entitlements, and are able to participate in all decisions that affect
them.
Addressing grievance
Communities and people affected by crisis have access to a safe,
accessible and responsive complaints mechanism.
18. 18
Group C
Corresponding Commitment (continue
Strengthening local capacities and avoiding negative effects
Communities and people affected by crisis are more resilient,
empowered and less vulnerable as a result of humanitarian action.
Coordination, complementarity and partnerships
Communities and people affected by crisis receive coordinated,
complementary assistance that meets their needs.
19. 19
Group D Corresponding Commitment (continue
Staff capacity and support
The organization has leadership and management practices that are
equitable,
legally compliant and ensure staff have the support, skills and attitudes
to achieve
agreed standards of program delivery.
Good use and management of resources
The organisation uses resources efficiently and effectively for their
intended purpose.
20. 20
CONTENT
•Background
•Links with other standards
•Objectives
•The structure of CHS
•Criteria for testing ( 6 criteria)
•Corresponding Commitment ( 8 commitments)
• For more info: CHS website
• Timeframe
• Q & A
22. 22
CONTENT
•Background
•Links with other standards
•Objectives
•The structure of CHS
•Criteria for testing ( 6 criteria)
•Corresponding Commitment ( 8 commitments)
• For more info: CHS website
• Timeframe
• Q & A
23. • Pre meetings/ discussions with the representatives of 3 organizations
• Providing CHS Testing materials
• 9- 10-11 August : Orientation Sessions on CHS Testing Process
in Istanbul – in Sanliurfa
• 19th – 20th August : Skype meetings with the representatives of 3
organizations – getting initial feedbacks
• 1st – 5th September : Overall Evaluation Meetings with the
representatives of 3 organizations in Istanbul & Sanliurfa
• Deliverables are - Baseline & Endline Survey-Filled in Worksheets –
23
General Feedbacks doc.
This Standard is the result of a two-year consultation process across the humanitarian sector. It is currently in its second draft version as part of an on-going consultation process that will culminate in December 2014.
The structure of the standard is as follows:
?Overarching values and principles;
?The Eight Commitments to communities and people affected by crisis.
CHS – Testing Methodology 5
For each Commitment the framework describes:
?What communities and people affected by crisis should expect from those involved in humanitarian action;
?What staff engaged in humanitarian action should do to consistently deliver high quality programmes and to be accountable to those they seek to assist;
?What organisations engaged in humanitarian action need to do to ensure their staff provide good quality and accountable humanitarian assistance.
2. Links with other standards
The CHS draws together key elements of existing humanitarian standards and commitments. These include:
?The Code of Conduct for The International Red Cross and Red Crescent Movement and NGOs in Disaster Relief
?HAP Standard and Principles
?People In Aid Code of Good Practice
?Sphere Core Standards
?The Humanitarian Charter
?The Quality Compass
?The OECD DAC Criteria for Evaluating Development Assistance
For each Commitment the framework describes:
What communities and people affected by crisis should expect from those involved in humanitarian action;
What staff engaged in humanitarian action should do to consistently deliver high quality programmes and to be accountable to those they seek to assist;
What organisations engaged in humanitarian action need to do to ensure their staff provides good quality and accountable humanitarian assistance.
The structure of the standard is as follows:
?Overarching values and principles;
?The Eight Commitments to communities and people affected by crisis.