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Boğaziçi University
Department of Tourism Administration
Course:
TRM 474 _Tourism Safety and Security Management
Instructor:
Zeynep Türkmen Sanduvaç,MA.
Office: B 327
Office hours: Tuesday 13.00-14.00 or
by appointment
E-Mail: zturkmen@boun.edu.tr
zeynepturkmen@zeynepturkmen.com
2
INSURANCE	
  COVERAGE	
  and	
  	
  
BUSSINESS	
  CONTINUITY	
  
3
Insurance	
  Coverage	
  
Obtain	
  insurance	
  coverage	
  	
  
to	
  guard	
  against	
  risk	
  of	
  loss	
  that	
  
exceeds	
  the	
  board	
  and	
  
organizaDon’s	
  risk	
  tolerance.	
  	
  
4
Reason	
  
Insurance	
  is	
  an	
  effec1ve	
  method	
  for	
  	
  
-­‐  both	
  suppor1ng	
  of	
  business	
  con1nuity	
  and	
  	
  
-­‐  to	
  transfer	
  risk	
  from	
  the	
  ins1tu1on	
  to	
  insurance	
  
companies.	
  	
  
-­‐  Risk(s)	
  that	
  cannot	
  be	
  completely	
  prevented	
  
-­‐  Insurance	
  should	
  cover	
  physical	
  losses	
  such	
  as	
  
building,	
  equipment,	
  soOware,	
  etc.,	
  and	
  also	
  the	
  
costs	
  of	
  business	
  disrupDon.	
  
5
	
  Insurance	
  alone	
  
cannot	
  assure	
  the	
  
post	
  event	
  viability	
  
of	
  the	
  business	
  
Insurance	
  can	
  help	
  
protect	
  organizaDon	
  
assets.	
  
Timing	
  
• IC	
  /	
  OrganizaDonal	
  Disaster	
  Plan	
  (ODP)	
  
• 	
  Assessment	
  &Planning	
  Component	
  
Purchasing	
  of	
  the	
  insurance	
  coverage	
  before	
  the	
  emergency	
  is	
  
one	
  of	
  the	
  proacDve	
  precauDons.	
  	
  	
  
a	
  pre-­‐defined	
  
plan	
  to	
  protect	
  
people	
  and	
  
property	
  
to	
  resume	
  business	
  
operaDons	
  in	
  the	
  
larger	
  community	
  
context	
  
6
Road	
  Map	
  for	
  Insurance	
  Coverage	
  
Contact	
  insurance	
  company,	
  review	
  policy	
  and	
  address	
  any	
  coverage	
  gaps	
  
•	
  	
  Review	
  current	
  policies	
  and	
  amount	
  of	
  coverage	
  for	
  loss	
  
	
  
•	
  	
  Assess	
  coverage	
  for	
  business	
  resumpDon	
  and	
  relocaDon,	
  payroll,	
  lost	
  
income,	
  emergency	
  expenses	
  
	
  
•	
  Ask	
  your	
  insurance	
  company	
  or	
  agent	
  about	
  policy	
  coverage	
  and	
  prices.	
  
	
  
•	
  	
  IdenDfy	
  coverage	
  gaps	
  –	
  earthquake,	
  flood,	
  typhoon,	
  civil	
  unrest,	
  etc.	
  
7
Road	
  Map	
  for	
  Insurance	
  Coverage	
  (conDnued)	
  	
  	
  
Purchase	
  addiDonal	
  insurance	
  (business	
  interrupDon,	
  	
  
loss	
  of	
  income,	
  extra	
  expense,	
  flood,	
  earthquake,	
  civil	
  unrest,	
  terrorist	
  
aYack,	
  heavy	
  snow,	
  etc.).	
  
	
  	
  
ATTENTION:	
  	
  
•  Evaluate	
  your	
  regional	
  hazards-­‐risks.	
  
If	
  you	
  are	
  under	
  thread	
  of	
  the	
  special	
  ones,	
  	
  
consider	
  adding	
  the	
  special	
  hazard-­‐risk	
  coverage	
  	
  
to	
  your	
  insurance	
  policy.	
  	
  
	
  
For	
  instance,	
  the	
  hotels	
  in	
  Antalya	
  should	
  evaluate	
  	
  
the	
  typhoon	
  as	
  a	
  risk	
  at	
  all.	
  	
  
	
  
•	
  	
  IdenDfy	
  records	
  required	
  by	
  the	
  insurer	
  	
  
in	
  the	
  event	
  of	
  a	
  disaster.	
  
8
ATTENTION:	
  Always	
  consult	
  with	
  an	
  insurance	
  professional	
  
to	
  determine	
  if	
  your	
  insurance	
  coverage	
  is	
  adequate	
  to	
  
help	
  you	
  get	
  back	
  in	
  business	
  following	
  a	
  disaster	
  	
  
(IT	
  IS	
  FREE	
  of	
  CHARGE	
  !)	
  
	
  
If	
  your	
  business	
  site	
  suffers	
  damage,	
  you	
  may	
  need	
  to	
  
contact	
  an	
  industrial	
  clean-­‐up	
  service	
  and/or	
  a	
  security	
  
service	
  to	
  protect	
  your	
  property.	
  
	
  
IMPORTANT:	
  	
  
Be	
  sure	
  to	
  consult	
  with	
  	
  
your	
  insurance	
  agent	
  about	
  	
  
proper	
  steps	
  and	
  	
  
documentaDon	
  requirements.	
  
Road	
  Map	
  for	
  Insurance	
  Coverage	
  (conDnued)	
  	
  	
  
9
Thank	
  you!	
  	
  

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Insurance coverage and bc

  • 1. 1 Boğaziçi University Department of Tourism Administration Course: TRM 474 _Tourism Safety and Security Management Instructor: Zeynep Türkmen Sanduvaç,MA. Office: B 327 Office hours: Tuesday 13.00-14.00 or by appointment E-Mail: zturkmen@boun.edu.tr zeynepturkmen@zeynepturkmen.com
  • 2. 2 INSURANCE  COVERAGE  and     BUSSINESS  CONTINUITY  
  • 3. 3 Insurance  Coverage   Obtain  insurance  coverage     to  guard  against  risk  of  loss  that   exceeds  the  board  and   organizaDon’s  risk  tolerance.    
  • 4. 4 Reason   Insurance  is  an  effec1ve  method  for     -­‐  both  suppor1ng  of  business  con1nuity  and     -­‐  to  transfer  risk  from  the  ins1tu1on  to  insurance   companies.     -­‐  Risk(s)  that  cannot  be  completely  prevented   -­‐  Insurance  should  cover  physical  losses  such  as   building,  equipment,  soOware,  etc.,  and  also  the   costs  of  business  disrupDon.  
  • 5. 5  Insurance  alone   cannot  assure  the   post  event  viability   of  the  business   Insurance  can  help   protect  organizaDon   assets.   Timing   • IC  /  OrganizaDonal  Disaster  Plan  (ODP)   •   Assessment  &Planning  Component   Purchasing  of  the  insurance  coverage  before  the  emergency  is   one  of  the  proacDve  precauDons.       a  pre-­‐defined   plan  to  protect   people  and   property   to  resume  business   operaDons  in  the   larger  community   context  
  • 6. 6 Road  Map  for  Insurance  Coverage   Contact  insurance  company,  review  policy  and  address  any  coverage  gaps   •    Review  current  policies  and  amount  of  coverage  for  loss     •    Assess  coverage  for  business  resumpDon  and  relocaDon,  payroll,  lost   income,  emergency  expenses     •  Ask  your  insurance  company  or  agent  about  policy  coverage  and  prices.     •    IdenDfy  coverage  gaps  –  earthquake,  flood,  typhoon,  civil  unrest,  etc.  
  • 7. 7 Road  Map  for  Insurance  Coverage  (conDnued)       Purchase  addiDonal  insurance  (business  interrupDon,     loss  of  income,  extra  expense,  flood,  earthquake,  civil  unrest,  terrorist   aYack,  heavy  snow,  etc.).       ATTENTION:     •  Evaluate  your  regional  hazards-­‐risks.   If  you  are  under  thread  of  the  special  ones,     consider  adding  the  special  hazard-­‐risk  coverage     to  your  insurance  policy.       For  instance,  the  hotels  in  Antalya  should  evaluate     the  typhoon  as  a  risk  at  all.       •    IdenDfy  records  required  by  the  insurer     in  the  event  of  a  disaster.  
  • 8. 8 ATTENTION:  Always  consult  with  an  insurance  professional   to  determine  if  your  insurance  coverage  is  adequate  to   help  you  get  back  in  business  following  a  disaster     (IT  IS  FREE  of  CHARGE  !)     If  your  business  site  suffers  damage,  you  may  need  to   contact  an  industrial  clean-­‐up  service  and/or  a  security   service  to  protect  your  property.     IMPORTANT:     Be  sure  to  consult  with     your  insurance  agent  about     proper  steps  and     documentaDon  requirements.   Road  Map  for  Insurance  Coverage  (conDnued)