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The Canadian Code
For Volunteer Involvement
What is the Canadian Code For
Volunteer Involvement?
•CCVI or the Code is the Canadian national
standard for how the voluntary sector engages
volunteers.
•The Code is a road map of best practices to
ensure that your volunteer program meets the
needs of both your organization and your
volunteers.
Why is the CCVI important?
The CCVI allows organizations to:
•Make a public statement that they value and
respect their volunteers by adopting the Code.
•Make a commitment to provide a positive,
meaningful and productive volunteer experience.
•Use the 14 Standards as a guide for best
practices in volunteer management.
The Code provides:
•Values, principles & standards
•A framework for respectful relationships between
organizations, staff and volunteers
•Support for a professional approach to volunteer
management
Values for Volunteer Involvement
•Volunteer involvement is vital to a just and
democratic society
•Volunteer involvement strengthens
communities
•Volunteer involvement mutually benefits both
the volunteer and the organization
•Volunteer involvement is based on relationships
Guiding Principles
•Volunteers have rights - Voluntary
organizations recognize that volunteers are a
vital human resource and will commit to the
appropriate infrastructure to support volunteers
•Volunteers have responsibilities - Volunteers
make a commitment and are accountable to the
organization
What does it mean to adopt the
Code?
It means that your organization agrees to:
•Engage volunteers in a manner consistent
with the values and principles of the Code, and
•Strive to meet and maintain the CCVI national
standards for the voluntary sector when
engaging and managing volunteers.
What is involved in adopting the Code?
• Share information about the Code with stakeholders and
determine that the Values and Principles of the CCVI are
consistent with those of your organization.
• Ask your Board of Directors to pass a motion to adopt the
CCVI [see Resources for sample motion].
• Contact Volunteer Toronto to add your organization’s
name to the list of CCVI adoptees, receive the CCVI logo
for your web site, and request a customized Statement of
Commitment for your organization.
Benefit to Manager of Volunteers
•The CCVI clearly defines the role of the Manager of
Volunteers as necessary and valuable
•The Standards provide guidelines for the work of your
organization and your Volunteer Program
•As a national code for the sector, CCVI establishes the
importance, and enhances the credibility, of the
profession of volunteer management
Benefit to Executive
Director/Staff/Board
•A clear statement of good management to funders
•A public declaration of values for the community
•Governance and management standards to support
accreditation
•Blueprint for internal commitment to quality service
delivery
Benefit to Volunteers
•Statement that an organization has adopted CCVI
indicates that volunteer contributions are valued
•Volunteers feel respected and fully engaged
•Potential volunteers can assess how organization
involves volunteers before making a commitment
•Volunteers understand their rights and
responsibilities in a relationship with organization
Organizational Standards
Mission-based approach
Human Resources
Policies and Procedures
Volunteer Administration
Risk Management and
Quality Assurance
• Volunteer Roles
• Recruitment
•
•
•
•
•

•
•
•
•
•
•
•

Screening
Orientation & Training
Support and Supervision
Records Management
Technology
Recognition
Evaluation
Standard 1: Mission-based Approach
The Board of Directors, leadership volunteers
and staff acknowledge and support the vital
role of volunteers in achieving the
organization’s purpose and mission.
Standard 2: Human Resources
The organization
• Treats volunteers as valued members of the
organization’s human resources team.
• Links volunteer involvement to the mission.
• Provides human and financial resources to
support volunteer involvement
Standard 3: Policies and
Procedures
A policy framework that defines and supports
the involvement of volunteers is adopted by the
organization.
Standard 4: Volunteer
Administration
The organization has a clearly designated
individual with appropriate qualifications
responsible for the volunteer program.
Standard 5: Risk Management and
Quality Assurance
The organization has a clearly designated
individual with appropriate qualifications
responsible for the volunteer program.
Standard 6: Volunteer Roles
Organizations engage volunteers to fill roles that
• Address organization’s mission or purpose
• Involve meaningful work
• Reflect abilities of volunteer
Standard 7: Recruitment
Volunteer recruitment incorporates internal
and external strategies to reach out and
involve a diverse volunteer base.
Standard 8: Screening
A clearly communicated screening process is
adopted and consistently applied by the
organization.
Standard 9: Orientation and
Training
Volunteers receive
•Orientation to the organization, policies,
practices, and their rights & responsibilities as
volunteers
•Training customized to their volunteer
assignment and their individual needs
Standard 10: Support and
Supervision
Volunteers are provided with
•A level of supervision appropriate to the task
•Regular opportunities to give and receive
feedback
Standard 11: Records Management
Standardized documentation and records
management practices and procedures are followed
and are in line with current relevant legislation.
Standard 12: Technology
Volunteers are engaged and supported within the
organization through the integration and intentional
use of current technology. New opportunities to
strengthen volunteer engagement and capacity
through the use of technology are evaluated
continually.
Standard 13: Recognition
The contributions of volunteers are
consistently acknowledged with formal and
informal methods of recognition.
Standard 14: Evaluation
The impact and contribution of volunteers and the
volunteer program are continually evaluated to
ensure the needs of the organization are being met
in fulfilling its mandate.
Moving Forward to Adopt the Code
•Stakeholders in your organization will be more
ready to adopt the Code once they recognize it
has value for them
•Check with organizations that have adopted the
Code and ask colleagues to share their
experiences
Adopt and Champion the Code
VT encourages all voluntary sector organizations
to engage their stakeholders in this dialogue and
move to proudly state that they have adopted the
Code.
Share your success with your colleagues!

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The Canadian Code For Volunteer Involvement - Presentation by Volunteer Toronto

  • 1. The Canadian Code For Volunteer Involvement
  • 2. What is the Canadian Code For Volunteer Involvement? •CCVI or the Code is the Canadian national standard for how the voluntary sector engages volunteers. •The Code is a road map of best practices to ensure that your volunteer program meets the needs of both your organization and your volunteers.
  • 3. Why is the CCVI important? The CCVI allows organizations to: •Make a public statement that they value and respect their volunteers by adopting the Code. •Make a commitment to provide a positive, meaningful and productive volunteer experience. •Use the 14 Standards as a guide for best practices in volunteer management.
  • 4. The Code provides: •Values, principles & standards •A framework for respectful relationships between organizations, staff and volunteers •Support for a professional approach to volunteer management
  • 5. Values for Volunteer Involvement •Volunteer involvement is vital to a just and democratic society •Volunteer involvement strengthens communities •Volunteer involvement mutually benefits both the volunteer and the organization •Volunteer involvement is based on relationships
  • 6. Guiding Principles •Volunteers have rights - Voluntary organizations recognize that volunteers are a vital human resource and will commit to the appropriate infrastructure to support volunteers •Volunteers have responsibilities - Volunteers make a commitment and are accountable to the organization
  • 7. What does it mean to adopt the Code? It means that your organization agrees to: •Engage volunteers in a manner consistent with the values and principles of the Code, and •Strive to meet and maintain the CCVI national standards for the voluntary sector when engaging and managing volunteers.
  • 8. What is involved in adopting the Code? • Share information about the Code with stakeholders and determine that the Values and Principles of the CCVI are consistent with those of your organization. • Ask your Board of Directors to pass a motion to adopt the CCVI [see Resources for sample motion]. • Contact Volunteer Toronto to add your organization’s name to the list of CCVI adoptees, receive the CCVI logo for your web site, and request a customized Statement of Commitment for your organization.
  • 9. Benefit to Manager of Volunteers •The CCVI clearly defines the role of the Manager of Volunteers as necessary and valuable •The Standards provide guidelines for the work of your organization and your Volunteer Program •As a national code for the sector, CCVI establishes the importance, and enhances the credibility, of the profession of volunteer management
  • 10. Benefit to Executive Director/Staff/Board •A clear statement of good management to funders •A public declaration of values for the community •Governance and management standards to support accreditation •Blueprint for internal commitment to quality service delivery
  • 11. Benefit to Volunteers •Statement that an organization has adopted CCVI indicates that volunteer contributions are valued •Volunteers feel respected and fully engaged •Potential volunteers can assess how organization involves volunteers before making a commitment •Volunteers understand their rights and responsibilities in a relationship with organization
  • 12. Organizational Standards Mission-based approach Human Resources Policies and Procedures Volunteer Administration Risk Management and Quality Assurance • Volunteer Roles • Recruitment • • • • • • • • • • • • Screening Orientation & Training Support and Supervision Records Management Technology Recognition Evaluation
  • 13. Standard 1: Mission-based Approach The Board of Directors, leadership volunteers and staff acknowledge and support the vital role of volunteers in achieving the organization’s purpose and mission.
  • 14. Standard 2: Human Resources The organization • Treats volunteers as valued members of the organization’s human resources team. • Links volunteer involvement to the mission. • Provides human and financial resources to support volunteer involvement
  • 15. Standard 3: Policies and Procedures A policy framework that defines and supports the involvement of volunteers is adopted by the organization.
  • 16. Standard 4: Volunteer Administration The organization has a clearly designated individual with appropriate qualifications responsible for the volunteer program.
  • 17. Standard 5: Risk Management and Quality Assurance The organization has a clearly designated individual with appropriate qualifications responsible for the volunteer program.
  • 18. Standard 6: Volunteer Roles Organizations engage volunteers to fill roles that • Address organization’s mission or purpose • Involve meaningful work • Reflect abilities of volunteer
  • 19. Standard 7: Recruitment Volunteer recruitment incorporates internal and external strategies to reach out and involve a diverse volunteer base.
  • 20. Standard 8: Screening A clearly communicated screening process is adopted and consistently applied by the organization.
  • 21. Standard 9: Orientation and Training Volunteers receive •Orientation to the organization, policies, practices, and their rights & responsibilities as volunteers •Training customized to their volunteer assignment and their individual needs
  • 22. Standard 10: Support and Supervision Volunteers are provided with •A level of supervision appropriate to the task •Regular opportunities to give and receive feedback
  • 23. Standard 11: Records Management Standardized documentation and records management practices and procedures are followed and are in line with current relevant legislation.
  • 24. Standard 12: Technology Volunteers are engaged and supported within the organization through the integration and intentional use of current technology. New opportunities to strengthen volunteer engagement and capacity through the use of technology are evaluated continually.
  • 25. Standard 13: Recognition The contributions of volunteers are consistently acknowledged with formal and informal methods of recognition.
  • 26. Standard 14: Evaluation The impact and contribution of volunteers and the volunteer program are continually evaluated to ensure the needs of the organization are being met in fulfilling its mandate.
  • 27. Moving Forward to Adopt the Code •Stakeholders in your organization will be more ready to adopt the Code once they recognize it has value for them •Check with organizations that have adopted the Code and ask colleagues to share their experiences
  • 28. Adopt and Champion the Code VT encourages all voluntary sector organizations to engage their stakeholders in this dialogue and move to proudly state that they have adopted the Code. Share your success with your colleagues!