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The Rise of Voice Search:
Marketing in a Screenless World
Christian Betancourt
@cbetancourtpr
Head of Digital at Brave New Media
10+ years in marketing, public
relations & digital
@cbetancourtpr #DSMPLS
Strategy
Social Media
Paid Media
SEO/SEM
Email
Analytics
Digital
Development
Management
Optimization
E-Commerce
Training
Support
Web
Design
Branding
Collateral
Print/Online
Graphics
Creative
Production
Editing
Visual Effects
Audio Mixing
Video
Planning
Design
Management
On-Site
Support
Events
@cbetancourtpr #DSMPLS
@cbetancourtpr #DSMPLS
Today’s Journey
✅ Emerging trends with voice search
✅ How it will change & impact marketing/SEO
✅ 5 ways to prepare and succeed with voice search
Multiple ScreensOne Screen No Screen
More than 50% of all
search queries will be via
voice by 2020.
Source: ComScore, 2016
@cbetancourtpr #DSMPLS
@cbetancourtpr #DSMPLS
600,000,000,000
voice search queries in 2020
(based on 2016 Google search volume)
@cbetancourtpr #DSMPLS
Utilization of Voice Search
Google voice search inquiries
have risen 35x since 2008.
Source: Google, Search Engine Watch, 2016.
Source: Search Engine Watch, 2017.
Biggest reason to use voice search:
It’s Fast.
@cbetancourtpr #DSMPLS
Internet of Voice (IoV)
Over 45 million voice-assisted smart devices are now in use
in the U.S. and will rise to 67 million by 2019. (eMarketer, 2017)
@cbetancourtpr #DSMPLS
32% of marketers
believe voice search
& digital assistants
will be the next big
thing in search
marketing.
Source: BrightEdge Study, 2017
@cbetancourtpr #DSMPLS
Nearly 62% of
marketers have no
plan for voice search.
Source: BrightEdge Study, 2017
@cbetancourtpr #DSMPLS
5 ways to prepare &
succeed with voice search
@cbetancourtpr #DSMPLS
5 ways to prepare & succeed with voice search
@cbetancourtpr #DSMPLS
1. Tune Into Your Customers’ Needs & Intent
2. Use Conversational Language
3. Ask & Answer The Right Questions
4. Manage Your Website’s Microdata
5. Think Local [SEO]
1
2
3
4
5
Understand
Your
Customers’
Needs &
Intent
@cbetancourtpr #DSMPLS
1
@cbetancourtpr #DSMPLS
Tune Into Your Customers’ Needs & Intent
What/Who
How
When
Where
Interested
(top funnel)
Ready to Act
(bottom funnel)
Source: MOZ (Modified), 2016.
The 5Ws & 1H (who, what, where,
when, why & how) have never been
so important to search. Long-tail
queries can now reveal purchase intent
within your funnel.
@cbetancourtpr #DSMPLS
Tune Into Your Customers’ Needs & Intent
Mobile dominance and other online
trends have given way to SEO tactics
and content centered around
“micromoments:”
• I-want-to-buy
• I-want-to-know
• I-want to-go
• I-want-to-do
Source: Google, 2017.
The Ultimate Goal:
Reach your audience WHEN, WHERE & HOW they want during these
moments when they need your organization the most!
@cbetancourtpr #DSMPLS
“We’ve got to create
a unique, special
experience and
delight visitors in
addition to satisfying
their inquiry.”
Rand Fishkin, founder of Moz
Source: Inc.com, 2016
@cbetancourtpr #DSMPLS
Use Conversational Language2
@cbetancourtpr #DSMPLS@cbetancourtpr #DSMPLS
…not a robot
@cbetancourtpr #DSMPLS
…a human
Start thinking about SEO like
150 WORDS 40 WORDS
@cbetancourtpr #DSMPLS
Source: Paurna Virji, MOZ, 2016.
@cbetancourtpr #DSMPLS
Use Conversational Language
• Talk like your customer’s would. Optimize your pages to account
for high-value natural language searches.
• Focus on long-tail keywords and phrases. People are more
likely to search in question format verses short keywords usually
used in text searches.
• Natural language searches reveals intent stronger. Question
queries can show top funnel and bottom funnel buying stages of
your customers. Optimize and adjust your bidding accordingly.
@cbetancourtpr #DSMPLS@cbetancourtpr #DSMPLS
Ask & Answer The Right3
@cbetancourtpr #DSMPLS
Ask & Answer The Right Questions
• Discover what questions your customers ask to find your
products and services.
• Tip: Analyze your search reporting for question queries
and research the most popular questions for your industry.
• Match your current targeted keywords with their long-tail
counter parts.
• Tip: Ask a question in your title and answer it in the body
of your page. FAQ pages are great for this!
• Here are some free tools to help you in your quest for
questions and answers…
@cbetancourtpr #DSMPLS
AnswerThePublic.com
App.Bloomberry.com
Kwfinder.com
Manage Your
Website’s Microdata
@cbetancourtpr #DSMPLS
4
@cbetancourtpr #DSMPLS
Manage Your Website’s Microdata
• Utilize Structured Data on Your Site
• Schema markups make voice search
results better by giving search engines
more specific information about your
content and it context. Can be utilized
for:
• Creative works
• Events
• Organizations
• Persons
• Places
• Products Resources:
• Schema.org
• Google Structured Data Markup Helper
• Google Structured Data Testing Tool
@cbetancourtpr #DSMPLS
Manage Your Website’s Microdata
@cbetancourtpr #DSMPLS
Think Local [SEO]5
@cbetancourtpr #DSMPLS
Think Local [SEO]
• Location, Location, Location
• Google My Business Page
• Ensure all info is consistent & accurate
across all business listings.
• Reviews
• Number and quality of reviews matter.
Encourage new reviews & respond to all
reviews.
• Location Schema Markup
• Give your site a lift in local ranking for non-
branded keywords by including all the
location categories you can (address, phone,
hours, etc.)
Mobile search is 3X
more likely to be local-
based then text search.
Source: Search Engine Watch, 2017.
5 ways to prepare & succeed with voice search
@cbetancourtpr #DSMPLS
1. Tune Into Your Customers’ Needs & Intent
2. Use Conversational Language
3. Ask & Answer The Right Questions
4. Manage Your Website’s Microdata & Structured Data
5. Think Local [SEO]
1
2
3
4
5
Let’s connect!
Email: christian@bravenewmedia.net
LinkedIn: linkedin.com/in/christianbetancourt
: @cbetancourtpr
01110100 01101000 01100001 01101110 01101011
00100000 01111001 01101111 01110101
(Thank You)

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