1. Christine Addison
Davis, CA 95616, Tel: (949) 500-3872, Email: ceaddison@ucdavis.edu
Student Affairs Services Officer
Recent graduate of a highly ranking national university with experience in interpersonal communication,
seeking an opportunity to apply a skill set, while ensuring professional competence and integrity, and to
leverage an educational program, while supporting and mentoring students toward academic success.
Education
University of California Davis - Davis, CA June 2016
 Bachelor of Arts in Women’s and Gender Studies - GPA: 3.52/4.0
Dean’s list Winter 2015, and Spring 2016
Career Network Institute- Orange, CA 2004
 Professional Massage Therapy Diploma Program
Technical Skills
 Social Media, Oasis, Smartsite, Canvas, Blackboard, Microsoft and Apple Operating Systems
Relevant Professional and Leadership Experience
Chiropractic Sanctuary, Irvine, CA 2005-2014
Tagle Chiropractic, LagunaHills, CA 2005-2009
Lead Massage Therapist:
Contributed to the financial success by providing professional and individualized treatments while
ensuring a safe, confidential and trusting environment
 Lead, hired, and mentored a team of massage therapists, assured quality and client satisfaction
 Assessed physical condition of patients and developed comprehensive treatment plans
 Developed direct communicative relationships with a diverse community of clients
Progressive Insurance Company, Orange, CA 1997-2003
Claim Representative I, II & III:
Recognized for managing high volume calls and providing excellent support service, achieving
promotions, and participated in the development of an industry innovative customer service program.
 Determined coverage/liability of claims by conducting interviews, surveying property damage
and accident scene reports
 Conducted initial research on potential fraudulent claims, and referring to special investigations
for further review
 Developed and maintained relationships with body shops in order to negotiate repair
settlements of vehicles
 Facilitated and managed daily itinerary with field clientele, addressing needs and performing
problem resolution
 Teamed with peers to accurately resolve claims, ensuring corporate compliance, while
maintaining highest quality of customer service
 Answered phones, updated client policies, and healthcare folders, Navigated various databases