E-COMMERCE INFRASTRUCTURE AND TECHNOLOGY

CHAPTER 6 INFRASTRUCTURE: THE BACKBONE OF E-COMMERCE TECHNOLOGY DIPLOMA IN INTERNATIONAL BUSINESS (BUS2513)

Requirements for Successful Service Technology Regulation Market Standards Can it be built? Will it sell? Is it allowed? Will it inter-operate?

Industry & Society: Penetration Rates Years to reach 50M users: Source: Morgan Stanley 0 30 60 90 120 ‘ 22 ‘ 30 ‘ 38 ‘ 46 ‘ 54 ‘ 62 ‘ 70 ‘ 78 ‘ 86 ‘ 94 ‘ 02 Users (Millions) Radio TV Cable Internet Radio = 38 TV = 13 Cable = 10 Internet = 5

The Heart of the Matter: The Growth of Computers                                 Year M I P S Giga PC 10G PC           Tera PC 100G PC Doubling every 15 months Doubling every 2 years From: Raj Reddy- The Global Village

Optical Fiber: Promise & Performance Bell Labs Gilder ’ s Law – Optical speeds doubling in ~ 9 months    10 Gb/s 100 Gb/s 1,000Gb/s 1 Gb/s 1978 Projection 1980 Projection 1987 Projection 1995 Projection 1983 Projection

Software Challenges in Intelligent Data Processing

What Makes the Internet tick? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

What is the Internet? ,[object Object],[object Object],[object Object],[object Object],[object Object],Tier 1 a.k.a. Backbone Providers Tier 2 Users ,[object Object],[object Object]

Applications vs. Networking Parameters

Internet is built on trust: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Standards and Regulation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Client/Server Computing on the Internet The Internet Client computers running Web browser and other software can access an array of services on servers over the Internet. These services may all run on a single server or on multiple specialized servers.

Issues in the Internet ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Business Networking ,[object Object],[object Object]

Business networking ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Online Business Networking ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Technologies and Tools for Communication and E-Business Online Business Networks ,[object Object],[object Object],[object Object],[object Object]

Definition and Description ,[object Object],[object Object],[object Object],[object Object]

Examples of Wireless Devices ,[object Object]

Wireless Form ,[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],The Wireless Revolution

Spectrum ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Applications of wireless technology ,[object Object],[object Object],[object Object],[object Object]

Applications of wireless technology ,[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],The Wireless Revolution

How RFID Works The Wireless Revolution RFID uses low-powered radio transmitters to read data stored in a tag at distances ranging from 1 inch to 100 feet. The reader captures the data from the tag and sends them over a network to a host computer for processing.

Why use wireless? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Wireless Device Connection ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Wireless Local Area Network ,[object Object],[object Object]

Wireless Networking Standards ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Benefits of WLAN ,[object Object],[object Object]

Weaknesses of WLAN ,[object Object]

Weaknesses of WLAN ,[object Object],[object Object]

What is it? ,[object Object],[object Object]

Characteristics of Streaming Media ,[object Object],[object Object],[object Object],[object Object]

Characteristics of Streaming Media ,[object Object],[object Object],[object Object]

Uses of Streaming Media ,[object Object],[object Object],[object Object],[object Object]

Examples of Streaming Media ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Advantages of Streaming Media ,[object Object],[object Object],[object Object],[object Object],[object Object]

Main Streaming Media Architecture Native Formats / Codecs Streaming Media File Attention QuickTime QuickTime .mov, .qt, .qti RealMedia RealMedia .rm, .rmv Windows Media Advanced Streaming Format or Windows Media Video/Audio .asf, .wmv, .wma

Evolving Definition ,[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object]

Characteristics of Biometrics ,[object Object],[object Object],[object Object]

Types of Biometrics ,[object Object],[object Object],[object Object]

Things to Note ,[object Object],[object Object]

Measurement ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Biometric System Explanation ,[object Object]

Biometric System Function ,[object Object],[object Object],[object Object]

Definition ,[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object]

Business ,[object Object],[object Object],[object Object],[object Object]

APLIKASI INTERNET ,[object Object],[object Object],[object Object],[object Object]

APLIKASI INTERNET ,[object Object],[object Object],[object Object]

Description ,[object Object],[object Object],[object Object],[object Object]

Historically important browsers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Popular Browsers and Market Share

Protocols and Standards ,[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object]

[object Object],[object Object],[object Object]

APLIKASI INTERNET ,[object Object],[object Object],[object Object],Internet Explorer

APLIKASI INTERNET Tetingkap Internet Explorer

Business Community Collaboration

Business Community Collaboration ,[object Object],[object Object],[object Object],[object Object],[object Object]

E-Business – EC Organizations ,[object Object],[object Object],[object Object],E-commerce describes the process of buying, selling, transferring, or exchanging products, services, and/or information via computer networks, including the Internet. E-business refers to a broader definition of e-commerce, not just the buying and selling of goods and services, but also servicing customers, collaborating with business partners, conducting e-learning, and processing electronic transactions.

Collaboration Types Transactions can be done between various parties. ,[object Object],[object Object],[object Object],[object Object]

Collaboration Types (Continued) Transactions can be done between various parties. ,[object Object],[object Object],[object Object],[object Object]

Business-To-Business – B2B ,[object Object],[object Object],In B2B applications , the buyers, sellers, and transactions involve only organizations. It covers a broad spectrum of applications that enable an enterprise to form electronic relationships with its distributors, resellers, suppliers, customers, and other partners.

Business-To-Business – B2B (Continued) ,[object Object],[object Object],[object Object]

Business-To-Business – B2B (Continued) ,[object Object],[object Object],[object Object],[object Object],[object Object]

Business-To-Consumer – B2C ,[object Object],[object Object],[object Object],For generations home shopping from catalogs has flourished, and television shopping channels have attracted millions of shoppers. However, these methods have drawbacks: Both methods can be expensive; paper catalogs are sometimes not up-to-date; and television shopping is limited to what is shown on the screen at any given time.

Service Industries – B2C ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Delivery of services (buying an airline ticket or stocks) can be done 100 percent electronically, with considerable cost reduction potential. Therefore, online services is growing very rapidly.

E-Commerce Support Services ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],B2B and B2C applications require payments and order fulfillment. Portals require content, etc.

E-Commerce Support Services ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Electronic Payments are an integral part of doing business, whether in the traditional way or online. Unfortunately, in most cases traditional payment systems are not effective for EC, especially for B2B.

E-Government ,[object Object],[object Object],[object Object],[object Object],E-government is the use of Internet technology in general and e-commerce in particular to deliver information and public services to citizens, business partners and suppliers, and those working in the public sector.

Consumer-To-Consumer – C2C ,[object Object],[object Object],[object Object],[object Object],Customer-to-customer (C2C) e-commerce refers to e-commerce in which both the buyer and the seller are individuals (not businesses). C2C is conducted in several ways on the Internet, where the best-known C2C activities are auctions.

E-COMMERCE INFRASTRUCTURE AND TECHNOLOGY

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E-COMMERCE INFRASTRUCTURE AND TECHNOLOGY