Recruitment Process

The following table sets out a simple checklist of questions to consider before embarking
on an external recruitment campaign. It is not designed to be a definitive list, but is a
useful starting point.


 Identify needs         •   Why is the job needed?
                        •   Can the role be redefined?
                        •   Can responsibilities be incorporated elsewhere?
                        •   What happens if the job isn’t replaced?
                        •   What are the consequences of non-appointment?
                        •   Review whether now is the right time to recruit i.e. is there a
                            major reorganisation pending?


 Consider internal      •   Are there individuals on the succession plan?
 candidates             •   Could hi-pos be moved sideways for development purposes?
                        •   Should some be seen out of courtesy?
                        •   Consider whether there are candidates within the wider
                            organisation, e.g. in sister companies


 Select headhunter      •   Are they recognised selection experts?
                        •   Do they have a defined methodology?
                        •   Do they have expertise in this recruitment area?
                        •   Have they done similar work before?
                        •   Have you obtained references?
                        •   What success assurances do they offer?
                        •   How will they represent you in the market?
                        •   Costs – what will you pay them?
                        •   What recruitment team will work on the assignment?
                        •   What written progress reports will you receive?
                        •   What project timings do they suggest?
                        •   Do their style and values fit with your organisation?
                        •   What are the resources they will assign to your project?
                        •   Do they work for your competitors?


 Draw up job            •   Define key purpose of job
 description and        •   Define key result areas
 person profile         •   Define critical objectives
                        •   Define role metrics
                        •   Define reporting lines
                        •   Identify key reports
                        •   What is the remit of the job in terms of geography and
                            customer base?
                        •   Where will the job be based?

                                                           ©Strategic Dimensions – August 2004
•   What are the competencies?
                      •   What is the budget?
                      •   What qualifications are required?
                      •   What is the personal profile of the ideal candidate?
                      •   What would be contra indications
                      •   Identify key values and vision of organisation
                      •   Identify Chief Executive’s “hot buttons”
                      •   What are the likely promotion opportunities for this role?


Define interview      •   Define client interview processes i.e. stages, key personnel,
and decision              format, and formalities
making process        •   Define sequence of interviews, psychometrics, if required,
                          and additional assessment processes
                      •   Define what weight will be given to each interviewer/exercise
                          in terms of making final


Define project        •   Agree timings for presentation of initial shortlist
management            •   Agree timings of first round interviews
process               •   Agree feedback mechanisms


Define search         •   Define criteria which identify relevant organisations
universe              •   Develop research team’s list of relevant companies
                      •   Develop client list of relevant companies
                      •   Delete those organisations which should not be on the
                          consolidated list
                      •   Identify consultants, academics, etc. who may give referrals
                      •   Identify established networks which should be searched
                      •   Use established consultant networks to identify viable
                          candidates


Additional sourcing   •   Conduct web posting
                      •   Analysis of head hunter/consultancy database
                      •   Assessment of head hunter/consultancy network


Selecting             •   Screen CVs against key role requirements
candidates for        •   Assess content and style of candidate covering letters
interview             •   Check out obvious reference points
                      •   Ensure interview courtesies
                      •   Provide detailed overview of role, terms and conditions and
                          company to candidates


Conduct head          •   Check for knowledge of topic
hunter / consultant   •   Check for knowledge of client organisation
interviews            •   Check for knowledge of business
                      •   Check for interpersonal compatibility
                      •   Check Continuous Professional Development

                                                         ©Strategic Dimensions – August 2004
•   Authenticate qualifications
                       •   Obtain names of potential referees
                       •   Check external networks
                       •   Verify current package, notice period and salary expectations
                       •   Ascertain candidates longer term ambitions/aspirations
                       •   Evidence of external reputation
                       •   Confirm, where relocation may be an issue, that candidate
                           will relocate
                       •   Provide feedback to candidates on interview performance


Head hunter /          •   Produce written reports on each candidate with strengths,
consultant shortlist       weaknesses and synopsis of the details outlined above
                       •   Discuss each candidate with client
                       •   Confirm final details of client interview process
                       •   Confirm date for first stage interviews
                       •   Advise clients on any aspect of the interview process or
                           design as necessary


Client interviews      •   Advise candidates of interview time, location and process
                       •   Advise candidates to take examples of good work
                       •   Advise clients on interview questions and etiquette
                       •   Client to confirm HR’s role?
                       •   Client to confirm the line manager’s role?
                       •   Client to confirm the line manager’s role?
                       •   Dinner with preferred candidate and their partner


Psychometrics and      •   Identify appropriate ability and/or personality testing
additional                 instruments
assessment             •   Arrange testing
                       •   Provide feedback to candidates and clients
                       •   Consider development recommendations on the basis of the
                           assessment(s)
                       •   Ensure coverage of other assessment processes e.g.
                           presentation or case study
                       •   Consultant can advise on in-depth psychological analysis if
                           required
                       •   Consultant to advise if independent psychological
                           assessment required


References &           •   Ensure thorough pre-employment medical is undertaken
Medical                •   References taken by consultant or client but should be with
                           two previous line managers, not necessarily those nominated
                           by the candidate


Offer Letter           This should include the following:
                        • Basic terms and conditions
                        • Salary information

                                                            ©Strategic Dimensions – August 2004
•   Salary review
                    •   Performance criteria
                    •   Stock options
                    •   Notice period
                    •   Relocation Policy
                    •   Non-disclosure clause
                    •   Restrictive Covenants
                    •   Start date
                    •   Pension Arrangements
                    •   Reporting relationships
                    •   Mode of acceptance
                    •   Expiration of offer


Pre-employment      •   Keep candidate abreast of key developments within
                        organisation
                    •   Arrange for candidate’s attendance at critical meetings
                    •   Deal with candidate’s equipment and office requirements
                    •   Brief team of intended start date
                    •   Brief organisation on new-hire details
                    •   Don’t assume that acceptance of offer means candidate will
                        start! Keep them ‘warm’


The first 90 days   •   Basic induction – orientation
                    •   Basic induction – products and processes
                    •   Meeting the Board
                    •   Candidate to produce a formal output plan for first 12 months
                    •   Meeting the team
                    •   Initial work plan
                    •   Priorities to address
                    •   Regular compatibility discussions with client
                    •   Compatibility discussion with client
                    •   Arrange meetings with key customers
                    •   Reinforce key objectives, vision and values
                    •   Appointment of mentor or buddy
                    •   Fulfil any promises made during interview process
                    •   Check the domestics
                    •   Check performance against set objectives
                    •   Get candidate’s feedback on progress to date, and on wider
                        issues as appropriate




                                                     ©Strategic Dimensions – August 2004

Checklist for-recruitment

  • 1.
    Recruitment Process The followingtable sets out a simple checklist of questions to consider before embarking on an external recruitment campaign. It is not designed to be a definitive list, but is a useful starting point. Identify needs • Why is the job needed? • Can the role be redefined? • Can responsibilities be incorporated elsewhere? • What happens if the job isn’t replaced? • What are the consequences of non-appointment? • Review whether now is the right time to recruit i.e. is there a major reorganisation pending? Consider internal • Are there individuals on the succession plan? candidates • Could hi-pos be moved sideways for development purposes? • Should some be seen out of courtesy? • Consider whether there are candidates within the wider organisation, e.g. in sister companies Select headhunter • Are they recognised selection experts? • Do they have a defined methodology? • Do they have expertise in this recruitment area? • Have they done similar work before? • Have you obtained references? • What success assurances do they offer? • How will they represent you in the market? • Costs – what will you pay them? • What recruitment team will work on the assignment? • What written progress reports will you receive? • What project timings do they suggest? • Do their style and values fit with your organisation? • What are the resources they will assign to your project? • Do they work for your competitors? Draw up job • Define key purpose of job description and • Define key result areas person profile • Define critical objectives • Define role metrics • Define reporting lines • Identify key reports • What is the remit of the job in terms of geography and customer base? • Where will the job be based? ©Strategic Dimensions – August 2004
  • 2.
    What are the competencies? • What is the budget? • What qualifications are required? • What is the personal profile of the ideal candidate? • What would be contra indications • Identify key values and vision of organisation • Identify Chief Executive’s “hot buttons” • What are the likely promotion opportunities for this role? Define interview • Define client interview processes i.e. stages, key personnel, and decision format, and formalities making process • Define sequence of interviews, psychometrics, if required, and additional assessment processes • Define what weight will be given to each interviewer/exercise in terms of making final Define project • Agree timings for presentation of initial shortlist management • Agree timings of first round interviews process • Agree feedback mechanisms Define search • Define criteria which identify relevant organisations universe • Develop research team’s list of relevant companies • Develop client list of relevant companies • Delete those organisations which should not be on the consolidated list • Identify consultants, academics, etc. who may give referrals • Identify established networks which should be searched • Use established consultant networks to identify viable candidates Additional sourcing • Conduct web posting • Analysis of head hunter/consultancy database • Assessment of head hunter/consultancy network Selecting • Screen CVs against key role requirements candidates for • Assess content and style of candidate covering letters interview • Check out obvious reference points • Ensure interview courtesies • Provide detailed overview of role, terms and conditions and company to candidates Conduct head • Check for knowledge of topic hunter / consultant • Check for knowledge of client organisation interviews • Check for knowledge of business • Check for interpersonal compatibility • Check Continuous Professional Development ©Strategic Dimensions – August 2004
  • 3.
    Authenticate qualifications • Obtain names of potential referees • Check external networks • Verify current package, notice period and salary expectations • Ascertain candidates longer term ambitions/aspirations • Evidence of external reputation • Confirm, where relocation may be an issue, that candidate will relocate • Provide feedback to candidates on interview performance Head hunter / • Produce written reports on each candidate with strengths, consultant shortlist weaknesses and synopsis of the details outlined above • Discuss each candidate with client • Confirm final details of client interview process • Confirm date for first stage interviews • Advise clients on any aspect of the interview process or design as necessary Client interviews • Advise candidates of interview time, location and process • Advise candidates to take examples of good work • Advise clients on interview questions and etiquette • Client to confirm HR’s role? • Client to confirm the line manager’s role? • Client to confirm the line manager’s role? • Dinner with preferred candidate and their partner Psychometrics and • Identify appropriate ability and/or personality testing additional instruments assessment • Arrange testing • Provide feedback to candidates and clients • Consider development recommendations on the basis of the assessment(s) • Ensure coverage of other assessment processes e.g. presentation or case study • Consultant can advise on in-depth psychological analysis if required • Consultant to advise if independent psychological assessment required References & • Ensure thorough pre-employment medical is undertaken Medical • References taken by consultant or client but should be with two previous line managers, not necessarily those nominated by the candidate Offer Letter This should include the following: • Basic terms and conditions • Salary information ©Strategic Dimensions – August 2004
  • 4.
    Salary review • Performance criteria • Stock options • Notice period • Relocation Policy • Non-disclosure clause • Restrictive Covenants • Start date • Pension Arrangements • Reporting relationships • Mode of acceptance • Expiration of offer Pre-employment • Keep candidate abreast of key developments within organisation • Arrange for candidate’s attendance at critical meetings • Deal with candidate’s equipment and office requirements • Brief team of intended start date • Brief organisation on new-hire details • Don’t assume that acceptance of offer means candidate will start! Keep them ‘warm’ The first 90 days • Basic induction – orientation • Basic induction – products and processes • Meeting the Board • Candidate to produce a formal output plan for first 12 months • Meeting the team • Initial work plan • Priorities to address • Regular compatibility discussions with client • Compatibility discussion with client • Arrange meetings with key customers • Reinforce key objectives, vision and values • Appointment of mentor or buddy • Fulfil any promises made during interview process • Check the domestics • Check performance against set objectives • Get candidate’s feedback on progress to date, and on wider issues as appropriate ©Strategic Dimensions – August 2004