This document discusses checklists, one of the seven basic quality tools. It defines a checklist as a comprehensive list of important actions or steps to be taken in a specific order, which can be in the form of questions or tasks. Checklists are useful when collecting data that can be repeatedly observed, from production processes, or to track frequencies and patterns of events. Examples of checklists are provided. Benefits of using checklists include organization, motivation, productivity, creativity, delegation, and safety. References are also included.

1. Quality Tools - Checklist
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2. Quality Tools
Most organizations use quality tools for various purposes related
to controlling and assuring quality.
The seven basic tools are:
1.Check list
2.Flow chart
3.Run chart
4.Histogram
5.Pareto chart
6.Control charts
7.Scatter diagram
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3. What Is Checklist?
• A checklist is a comprehensive list of important/relevant actions
or steps to be taken in a specific order. They can be in the form
of questions or actions to be carried out. They can have a
scoring system or they can collect comments.
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4. When to use Checklist
• When data can be observed and collected repeatedly by the
same person or at the same location.
• When collecting data on the frequency or patterns of events,
problems, defects, defect location, defect causes, etc.
• When collecting data from a production process.
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5. Examples
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HRM Application YES NO
Timesheet Filled
Timesheet Submitted
Timesheet Approved
Actual Working Hours > 8
Project Assigned
Leave Balance Available
Leave Applied

6. Seven management benefits of using a checklist
• Organization: Checklists can help us stay more organized by
assuring we don't skip any steps in a process.
• Motivation: Checklists motivate us to take action and
complete tasks.
• Productivity: By having a checklist you can complete repetitive
tasks more quickly and efficiently, and with fewer mistakes.
• Creativity: Checklists allow you to master the repetitive tasks
and utilize more brain power for creative activities.
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7. Benefits(Continue):
• Delegation: By breaking down tasks into specific tasks,
checklists give us more confidence when delegating activities.
• Saving lives: Checklists can literally save lives. When the U.S.
Army Air Corps introduced the B-17 bomber during WWII an
experienced aviator crashed the plane during its second
demonstration flight. After this tragedy the Army required that
pilots use a checklist before taking off.
• Checklists allow us to be more effective at taking care of
customers.
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8. References:
• http://www.hartfordbusiness.com/article/20140623/PRINTEDITION/
306199955/seven-management-benefits-of-using-a-checklist
• http://www.slideshare.net/mavzkie/different-kinds-of-checklist-ppt-
17056911
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9. Thank You
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