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LIVE WEBINAR
© Copyright 2019 WordStream, Inc. All rights reserved.
Checking Your PPC Pulse:
The Anatomy of a Healthy
Campaign on Google &
Facebook
| Confidential 2
| Confidential 3
| Confidential 4
The webinar will be recorded.
Check your inbox for the materials.
Submit your questions for Q&A!
| Confidential 5
I’m Kaitlyn!
● Customer Onboarding Specialist at
Wordstream
● Navigates new clients through their first
month at Wordstream so they can
instantly find success!
● Has three guinea pigs named Dwight,
Tipper, and Little Buddy
Kaitlyn Boehm
| Confidential 6
I’m Conor!
● Content marketer at WordStream
● Blogs, whitepapers, webinars, videos
● Passions include the western half of
Massachusetts, southern hip-hop,
and books
Conor Bond
| Confidential 7
How many keywords do you typically include in an ad group?
• A: 1-5
• B: 6-10
• C: 11-15
• D: 16+
| Confidential 8
Google Ads (Kaitlyn) Facebook Ads (Conor)
Dissecting the anatomy of a healthy digital ad campaign
• Getting Back to Basics
• Google Account Structure Best
Practices
• Bids and Budgets
• And more!
• Selecting the right objective
• Setting targeting & placement
parameters that make sense
• Writing effective ad copy
• And more!
9| Confidential
The anatomy of a healthy
Google Ads campaign
10| Confidential
Getting Back to Basics
| Confidential 11
Where should I begin?
● We need to ask ourselves these
fundamental questions:
○ Where are we serving our ads?
○ Who are we targeting?
○ When are the ads serving?
○ And How are we targeting?
● Finding the answer to these questions
are simple, and they start with the
settings of your account!
| Confidential 12
The Where
• Have you been getting a lot of calls from areas that you don’t
service? It is time to look at your Location Targeting!
• Making your ads available to too large of a location area can cause
wasted spend
• On the other side, narrowing yourself to a small location targeting
can cause your account to loose traffic and limit the amount of
people who will see your ads
• Creating Location Bid Adjustments in your campaign can help you
bid higher/lower on areas of your choosing!
| Confidential 13
Search Network Partners
Don’t stop your where investigation with location settings! Your ads
may also be showing on an area called the Search Network Partners.
These are websites that have partnered with Google to show your ads!
If you see that there are a high amount of impressions but very little
clicks, it may be time to look at the data these partner websites are
bringing in. You can opt of these sites in the Networks section in the
general Settings tab
| Confidential 14
The Who
• Language Targeting
• Google will automatically default to “All Languages” whenever you create a
new campaign, so make sure you switch it to the language you want to
target!
• What language are my ads in? The keywords I’m bidding on? Landing page?
• Demographics
• Who is my target audience? Ages, Income, Gender - Go beyond locations
• Audiences
• Remarketing
• In-Market
| Confidential 15
The When
Only take calls during business hours? It could
be time to set an Ad Schedule!
Important note: Google will serve the ads in
the timezone of the account! So make sure
you are adjusting this schedule to the location
you are targeting
| Confidential 16
The How
The Bidding Strategy you have in place is crucial to your account
performance.
There are two different avenues to go down when selecting the
strategy: Automatic vs Manual
| Confidential 17
Manual Strategies
Pros
✅ Complete control over
your keyword level bids
✅ Can adjust the bids of
your highest ROI keywords
to stay competitive
✅ You can take advantage
of demographic bid
adjustments!
Cons
🆇 Constantly have to
adjust Max CPC bids to stay
competitive
🆇 May take a longer time
to ramp up new campaigns
with data
| Confidential 18
Automatic Strategies
Pros
✅ You don’t have to set
keyword level bids
✅ With enough conversion
data Google will try and
optimize performance over time
Cons
🆇 You hand over control to
Google and can’t adjust Max
CPC bids
🆇 Even small changes to
budget/structure can throw
account into a learning period
🆇 Google needs benchmark
data in order to perform
correctly! (15 Conversions in the
past 30 days)
19| Confidential
Google Ads Account
Structure
| Confidential 20
Compare Your Account to a House
Just like a house, we need to structure
our account efficiently!
?
| Confidential 21
Account Structure is Important!
This is where we implement the
settings!
We separate our ad groups
by theme!
Make sure your ads speak
to the keyword that you are
bidding on!
| Confidential 22
Best Practices: The Golden Ratios
1. No more than
15-20
keywords per
ad group!
2. Three Ads
per ad group!
3. Maximum
7-10 ad groups
per campaign
23| Confidential
Bids and Budgets
| Confidential 24
Where is My Money Going?
Having an evenly dispersed budget is one sign of a healthy campaign!
However, there are three elements to look out for to help manage your
spend!
| Confidential 25
Keyword Cannabilizers
Do you notice that all of your spend is coming
from one keyword? You may have a keyword
that is trying to steal the spotlight from all of
your other equally important keywords! We
call these keyword cannabilizers, because
they will eat up all of the daily budget and
starve the other keywords around them!
| Confidential 26
Max CPC Bids
Are you noticing that your keywords aren’t
spending or that your impression share % is low?
It could be time to look at your Max CPC bids that
you are setting!
If you are bidding too low on a manual strategy,
you aren’t giving your keywords a chance!
On the reverse side, if you are bidding too high
on a keyword your daily budget may get depleted
too quick!
| Confidential 27
The Auction Insights Tab!
| Confidential 28
Bids and Budgets
Your Max CPC bids and daily budget should always work in harmony
with each other! How to tell if they aren’t working well together:
1. Your daily budget is getting depleted due to one or two clicks!
2. Certain keywords aren’t performing at all or have low impression
share
| Confidential 29
Bid to Budget Theory
You should have enough daily budget to get at least 10 clicks per day!
That way we can determine the conversion rate, or how many
conversions we can reasonably expect per day
And yes that does mean for those industries with a high CPC!
30| Confidential
The Correct Intent
| Confidential 31
Are We Targeting the Right People?
We could be spending the money, but are we getting the right people
clicking? When you notice that you are getting people to your website
but no conversions are resulting, it may be time to assess your
keyword match types and your search results (aka the Querystream!)
| Confidential 32
The Keyword Match Types
When used properly, each
keyword has its place in a
campaign! It all depends on
your goals.
| Confidential 33
A Quick Note
A common mistake that I see is putting every single keyword on the
same match type. Although it could work in the short term, make sure
you adjust the match type based off of the Search Term Results (Or the
Querystream) so you can optimize your account further!
| Confidential 34
A Click Isn’t Enough
We have the advantage of knowing exactly what someone typed in to
get to our landing page! Utilize the Search Term Results section in
Google to find out exactly what someone is searching for (and why
they spent money to come to you)
Or if you are a Wordstream client, utilize the Querystream and add
negatives/keywords right from the tool!
35| Confidential
A Final Tip...
| Confidential 36
Don’t Get Overwhelmed!
If you notice that your account isn’t running as you would hope, take a
step back and look at it part by part. If your spend is coming from one
ad group, tackle the structure or match types. If you keep getting traffic
from locations you don’t service, check the settings. Your account is a
well-oiled machine that sometimes just needs some tuning up!
37| Confidential
The anatomy of a healthy
Facebook Ads campaign
38| Confidential
The campaign level
| Confidential 39
It’s all about the objective
| Confidential 40
Awareness campaigns (top of funnel)
● Reach relevant users
● Not aiming to drive conversions
or sales
● Grab users’ attention; make a
good first impression
● Communicate the value of
your business
| Confidential 41
Consideration campaigns (middle of funnel)
● Reach users you’ve already
connected with
● Still not aiming to drive
conversions or sales
● Inspire users to take action in a
meaningful way
● Build audiences of engaged
users for retargeting
| Confidential 42
Conversion campaigns (bottom of funnel)
● Reach users who’ve demonstrated clear
interest in your business
● Use audience pools built through
consideration campaigns
● Aim to drive conversions or sales
● Explicitly call users to action
| Confidential 43
Tip for a healthier campaign:
Align your objective with the depth of the relationship between
your business and your target audience.
44| Confidential
The ad set level
| Confidential 45
The core of your campaign
| Confidential 46
Detailed audience targeting
● Awareness and consideration campaigns: Use targets to reach
users who may be interested in learning (more) about your business
| Confidential 47
Custom & lookalike audience targeting
● Awareness campaigns: Use lookalikes of past customers to reach
highly relevant users
● Consideration and conversion campaigns: Use custom audiences
to drive meaningful actions (traffic, form fills, etc.) and sales
| Confidential 48
Tip for a healthier campaign:
Never duplicate an audience across ad sets. Testing different
parameters will give you super valuable insights.
| Confidential 49
Placement targeting
● Who you’re targeting determines where you’ll find the most success
● Men aged 18 to 25: Instagram feed and Stories
● Retired women: Facebook news feed
| Confidential 50
Budgeting & scheduling
● Align charge basis with objective
○ Traffic: pay for clicks
○ Video views: pay for views
● Brick-and-mortars: don’t run
conversion ads outside of HOO
● Go with standard delivery
○ Accelerated wastes valuable
(low-cost) opportunities
| Confidential 51
Tip for a healthier campaign:
Respect the learning phase. Let your ad set drive at least 50
conversions before making major edits.
52| Confidential
The ad level
| Confidential 53
You don’t have to start from scratch ...
| Confidential 54
… but you’ll often want to
● Ad format should align with objective and audience
● Targeting past site visitors with B2B ebook offer: Single Image or Video
● Targeting lookalikes with women’s apparel catalog: Carousel or Collection
| Confidential 55
Writing ads that people don’t necessarily want to see
● Nobody goes on Facebook to look at ads
● BUT everyone appreciates a relevant ad
that speaks to their unique needs
● Facebook rewards advertisers who create
ads that deliver positive user experiences
| Confidential 56
Tip for a healthier campaign:
Align your ad copy with your campaign objective. The higher in
the funnel your audience is, the less salesy you should be.
| Confidential 57
The big Facebook advertising takeaway:
Keep everything aligned. Your objective, target audience,
placements, ad format, and copy should all be in sync.
© Copyright 2017 WordStream, Inc. All rights reserved.
Thank you!

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Checking Your PPC Pulse: The Anatomy of Healthy Google & Facebook Campaigns

  • 1. LIVE WEBINAR © Copyright 2019 WordStream, Inc. All rights reserved. Checking Your PPC Pulse: The Anatomy of a Healthy Campaign on Google & Facebook
  • 4. | Confidential 4 The webinar will be recorded. Check your inbox for the materials. Submit your questions for Q&A!
  • 5. | Confidential 5 I’m Kaitlyn! ● Customer Onboarding Specialist at Wordstream ● Navigates new clients through their first month at Wordstream so they can instantly find success! ● Has three guinea pigs named Dwight, Tipper, and Little Buddy Kaitlyn Boehm
  • 6. | Confidential 6 I’m Conor! ● Content marketer at WordStream ● Blogs, whitepapers, webinars, videos ● Passions include the western half of Massachusetts, southern hip-hop, and books Conor Bond
  • 7. | Confidential 7 How many keywords do you typically include in an ad group? • A: 1-5 • B: 6-10 • C: 11-15 • D: 16+
  • 8. | Confidential 8 Google Ads (Kaitlyn) Facebook Ads (Conor) Dissecting the anatomy of a healthy digital ad campaign • Getting Back to Basics • Google Account Structure Best Practices • Bids and Budgets • And more! • Selecting the right objective • Setting targeting & placement parameters that make sense • Writing effective ad copy • And more!
  • 9. 9| Confidential The anatomy of a healthy Google Ads campaign
  • 11. | Confidential 11 Where should I begin? ● We need to ask ourselves these fundamental questions: ○ Where are we serving our ads? ○ Who are we targeting? ○ When are the ads serving? ○ And How are we targeting? ● Finding the answer to these questions are simple, and they start with the settings of your account!
  • 12. | Confidential 12 The Where • Have you been getting a lot of calls from areas that you don’t service? It is time to look at your Location Targeting! • Making your ads available to too large of a location area can cause wasted spend • On the other side, narrowing yourself to a small location targeting can cause your account to loose traffic and limit the amount of people who will see your ads • Creating Location Bid Adjustments in your campaign can help you bid higher/lower on areas of your choosing!
  • 13. | Confidential 13 Search Network Partners Don’t stop your where investigation with location settings! Your ads may also be showing on an area called the Search Network Partners. These are websites that have partnered with Google to show your ads! If you see that there are a high amount of impressions but very little clicks, it may be time to look at the data these partner websites are bringing in. You can opt of these sites in the Networks section in the general Settings tab
  • 14. | Confidential 14 The Who • Language Targeting • Google will automatically default to “All Languages” whenever you create a new campaign, so make sure you switch it to the language you want to target! • What language are my ads in? The keywords I’m bidding on? Landing page? • Demographics • Who is my target audience? Ages, Income, Gender - Go beyond locations • Audiences • Remarketing • In-Market
  • 15. | Confidential 15 The When Only take calls during business hours? It could be time to set an Ad Schedule! Important note: Google will serve the ads in the timezone of the account! So make sure you are adjusting this schedule to the location you are targeting
  • 16. | Confidential 16 The How The Bidding Strategy you have in place is crucial to your account performance. There are two different avenues to go down when selecting the strategy: Automatic vs Manual
  • 17. | Confidential 17 Manual Strategies Pros ✅ Complete control over your keyword level bids ✅ Can adjust the bids of your highest ROI keywords to stay competitive ✅ You can take advantage of demographic bid adjustments! Cons 🆇 Constantly have to adjust Max CPC bids to stay competitive 🆇 May take a longer time to ramp up new campaigns with data
  • 18. | Confidential 18 Automatic Strategies Pros ✅ You don’t have to set keyword level bids ✅ With enough conversion data Google will try and optimize performance over time Cons 🆇 You hand over control to Google and can’t adjust Max CPC bids 🆇 Even small changes to budget/structure can throw account into a learning period 🆇 Google needs benchmark data in order to perform correctly! (15 Conversions in the past 30 days)
  • 19. 19| Confidential Google Ads Account Structure
  • 20. | Confidential 20 Compare Your Account to a House Just like a house, we need to structure our account efficiently! ?
  • 21. | Confidential 21 Account Structure is Important! This is where we implement the settings! We separate our ad groups by theme! Make sure your ads speak to the keyword that you are bidding on!
  • 22. | Confidential 22 Best Practices: The Golden Ratios 1. No more than 15-20 keywords per ad group! 2. Three Ads per ad group! 3. Maximum 7-10 ad groups per campaign
  • 24. | Confidential 24 Where is My Money Going? Having an evenly dispersed budget is one sign of a healthy campaign! However, there are three elements to look out for to help manage your spend!
  • 25. | Confidential 25 Keyword Cannabilizers Do you notice that all of your spend is coming from one keyword? You may have a keyword that is trying to steal the spotlight from all of your other equally important keywords! We call these keyword cannabilizers, because they will eat up all of the daily budget and starve the other keywords around them!
  • 26. | Confidential 26 Max CPC Bids Are you noticing that your keywords aren’t spending or that your impression share % is low? It could be time to look at your Max CPC bids that you are setting! If you are bidding too low on a manual strategy, you aren’t giving your keywords a chance! On the reverse side, if you are bidding too high on a keyword your daily budget may get depleted too quick!
  • 27. | Confidential 27 The Auction Insights Tab!
  • 28. | Confidential 28 Bids and Budgets Your Max CPC bids and daily budget should always work in harmony with each other! How to tell if they aren’t working well together: 1. Your daily budget is getting depleted due to one or two clicks! 2. Certain keywords aren’t performing at all or have low impression share
  • 29. | Confidential 29 Bid to Budget Theory You should have enough daily budget to get at least 10 clicks per day! That way we can determine the conversion rate, or how many conversions we can reasonably expect per day And yes that does mean for those industries with a high CPC!
  • 31. | Confidential 31 Are We Targeting the Right People? We could be spending the money, but are we getting the right people clicking? When you notice that you are getting people to your website but no conversions are resulting, it may be time to assess your keyword match types and your search results (aka the Querystream!)
  • 32. | Confidential 32 The Keyword Match Types When used properly, each keyword has its place in a campaign! It all depends on your goals.
  • 33. | Confidential 33 A Quick Note A common mistake that I see is putting every single keyword on the same match type. Although it could work in the short term, make sure you adjust the match type based off of the Search Term Results (Or the Querystream) so you can optimize your account further!
  • 34. | Confidential 34 A Click Isn’t Enough We have the advantage of knowing exactly what someone typed in to get to our landing page! Utilize the Search Term Results section in Google to find out exactly what someone is searching for (and why they spent money to come to you) Or if you are a Wordstream client, utilize the Querystream and add negatives/keywords right from the tool!
  • 36. | Confidential 36 Don’t Get Overwhelmed! If you notice that your account isn’t running as you would hope, take a step back and look at it part by part. If your spend is coming from one ad group, tackle the structure or match types. If you keep getting traffic from locations you don’t service, check the settings. Your account is a well-oiled machine that sometimes just needs some tuning up!
  • 37. 37| Confidential The anatomy of a healthy Facebook Ads campaign
  • 39. | Confidential 39 It’s all about the objective
  • 40. | Confidential 40 Awareness campaigns (top of funnel) ● Reach relevant users ● Not aiming to drive conversions or sales ● Grab users’ attention; make a good first impression ● Communicate the value of your business
  • 41. | Confidential 41 Consideration campaigns (middle of funnel) ● Reach users you’ve already connected with ● Still not aiming to drive conversions or sales ● Inspire users to take action in a meaningful way ● Build audiences of engaged users for retargeting
  • 42. | Confidential 42 Conversion campaigns (bottom of funnel) ● Reach users who’ve demonstrated clear interest in your business ● Use audience pools built through consideration campaigns ● Aim to drive conversions or sales ● Explicitly call users to action
  • 43. | Confidential 43 Tip for a healthier campaign: Align your objective with the depth of the relationship between your business and your target audience.
  • 45. | Confidential 45 The core of your campaign
  • 46. | Confidential 46 Detailed audience targeting ● Awareness and consideration campaigns: Use targets to reach users who may be interested in learning (more) about your business
  • 47. | Confidential 47 Custom & lookalike audience targeting ● Awareness campaigns: Use lookalikes of past customers to reach highly relevant users ● Consideration and conversion campaigns: Use custom audiences to drive meaningful actions (traffic, form fills, etc.) and sales
  • 48. | Confidential 48 Tip for a healthier campaign: Never duplicate an audience across ad sets. Testing different parameters will give you super valuable insights.
  • 49. | Confidential 49 Placement targeting ● Who you’re targeting determines where you’ll find the most success ● Men aged 18 to 25: Instagram feed and Stories ● Retired women: Facebook news feed
  • 50. | Confidential 50 Budgeting & scheduling ● Align charge basis with objective ○ Traffic: pay for clicks ○ Video views: pay for views ● Brick-and-mortars: don’t run conversion ads outside of HOO ● Go with standard delivery ○ Accelerated wastes valuable (low-cost) opportunities
  • 51. | Confidential 51 Tip for a healthier campaign: Respect the learning phase. Let your ad set drive at least 50 conversions before making major edits.
  • 53. | Confidential 53 You don’t have to start from scratch ...
  • 54. | Confidential 54 … but you’ll often want to ● Ad format should align with objective and audience ● Targeting past site visitors with B2B ebook offer: Single Image or Video ● Targeting lookalikes with women’s apparel catalog: Carousel or Collection
  • 55. | Confidential 55 Writing ads that people don’t necessarily want to see ● Nobody goes on Facebook to look at ads ● BUT everyone appreciates a relevant ad that speaks to their unique needs ● Facebook rewards advertisers who create ads that deliver positive user experiences
  • 56. | Confidential 56 Tip for a healthier campaign: Align your ad copy with your campaign objective. The higher in the funnel your audience is, the less salesy you should be.
  • 57. | Confidential 57 The big Facebook advertising takeaway: Keep everything aligned. Your objective, target audience, placements, ad format, and copy should all be in sync.
  • 58. © Copyright 2017 WordStream, Inc. All rights reserved. Thank you!