The document discusses a chargeback processing solution for SAP Business One. It allows users to track and manage unauthorized customer deductions or chargebacks. Key features include managing chargebacks as invoices, tracking related invoices and chargebacks, automatically creating chargebacks from payments, and enabling multiple settlement options. The solution is designed for distributors but can help any company dealing with unauthorized customer deductions.

1. Chargeback Processing
Chargeback Processing
for SAP® Business One
Efficiently track and process
chargeback transactions
Process hundreds of unauthorized deductions or
chargebacks a month.
Designed for distributors who sell to retail
environments, but appropriate for any company
whose customers take unauthorized deductions.
Chargeback enables SAP Business One users to track
customer chargeback transactions, reduce chargeback
processing time and collect on unauthorized
chargebacks.
• Manage unapproved chargebacks as new • Use approval processing to manage your cus-
related invoices. tomers potential chargebacks while assigning
• Track invoices and related chargebacks. an appropriate chargeback Reason Code.
• Automatically create unapproved • Enable multiple settlement options.
chargebacks upon receipt of incoming • Allow multiple on-account credit memos to be
payments. applied in one Cash Receipt transaction.
Third Wave offers an ever expanding selection of award-winning, innovative SAP® Business One
companion business solutions that are designed for cross-industry performance.
• CrystalWave - Not just reporting, delivery and activity tracking that revolutionizes how Business One information is delivered.
• ShipLink - Simple and efficient integration with UPS® WorldShip and FedEx® Ship Manager
• Credit Card Processing - Fully integrated credit card processing; from authorizations to settlement to reconciliation.
• MICR Check Printing System - Check writing/printing system that integrate seamlessly with SAP® Business One.
• EFT Electronic Funds Transfer Solution - A customer/vendor solution developed specifically for SAP® Business One.
• Chargebacks - Manage, apply and report on Chargebacks. A MUST for any distributor that sells to retail stores.
SAP Business One ISV Partner of the Year—2006
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Third Wave Business Systems / 201-703-2100 / www.twbs.com / twinfo@twbs.com