This document is a personal resume for Charbel Karim MASSAAD. It provides biographical information such as his name, date of birth, nationality, address, and contact details. It then outlines his educational background and work experience. For his work experience, it describes a variety of managerial roles he has held in Lebanon and the United Arab Emirates spanning from 1988 to the present, including responsibilities like sales management, production management, and factory management. His roles involved overseeing areas such as sales, production, cost accounting, quality control, and deliveries. The resume also lists his languages as Arabic, English, and French and his computer skills.

1. Charbel Karim MASSAAD
Personal Resume
Family name : Massaad
Surname : Charbel
Birth date : Beirut, December 19, 1963
Nationality : Lebanese
Marital status : Married
Address : Gemmayzeh, Gouraud St., Ashrafieh, Beirut - Lebanon.
Mobile : +961 03 973 353
E-mail : charbel1963@gmail.com
EDUCATION
SAINT JOSEPH UNIVERSITY - USJ Graduate in Business Administration 1988
COLLEGE DES FRÈRES MONT-LA-SALLE Bachelor in Commercial Sciences 1984
WORK EXPERIENCE
BOU NASR FOR TRADING, IND. & CONT. –
Lebanon
 Administrative and Sales Manager 2008 –2013
In addition to Below Job Functions:
• Assist with preparation of the budget.
• Implement financial policies and procedures.
• Establish and maintain suppliers and payables accounts.
• Reconcile the accounts receivable.
• Reconcile weekly deposits.
• Manage distribution of utilities bills and collections of accounts.
• Manage the filing, storage and security of documents.
• Respond to inquiries.
• Manage the repair and maintenance of computer and office equipment.
• Maintain insurance coverages.
• Supervise customer services and respond to customer inquiries.
• Assist with preparation of Bylaws.

2. • Perform all the duties related to warehouse and inventory management.
BOU NASR FOR TRADING, IND. & CONT. –
Lebanon
 SALES MANAGER 1998 –2008
Activity: Industrial raw material trading, polyester resin, fiberglass.
Main Functions:
• Manages sales of the company’s products and services.
• Performs sales activities on major accounts and negotiates sales price and discounts.
• Identifies objectives, strategies and action plans to improve short- and long-term sales
and earnings.
• Ensures consistent, profitable growth in sales revenues through positive planning.
• Provides monthly and quarterly results assessments of sales improvement.
• Formulates all sales policies, practices and procedures.
• Collaborates with company owner to develop sales strategies to improve market share
in all product lines.
• Interprets short- and long-term effects on sales strategies in operating profit
• Collaborates with company owner to establish and control budgets for sales promotion
and trade show expenses.
• Assist in the development of the annual marketing plan, specifically advising on: realistic
forecasts for each product and territory (based on historical data, market trends,
competitive activity, promotional strategy and sales effort), realistic operation costs
• Provides timely feedback to company owner regarding performance.
• Provides timely, accurate, competitive pricing on all completed prospect applications
submitted for pricing and approval, while striving to maintain maximum profit margin.
• Maintains professional and technical knowledge by attending educational workshops;
reviewing professional publications; establishing personal networks; participating in
professional societies and exhibitions.
• Improves product marketability and profitability by researching, identifying, and
capitalizing on market opportunities; improving product packaging; coordinating new
product development.
SOCIETÉ LIBANAISE D’AMEUBLEMENT – DUNLOPILO-Lebanon
 PRODUCTION MANAGER Home Furniture 1997 - 1998
Activity: House furniture production
Main Functions:
• Follow up on:
o Plant Production.

3. o Cost Account.
o Quality Control.
o Deliveries Programming.
PROFILES RHF LTD CO. – Sharjah, U.A.E
 FACTORY MANAGER 1994 - 1996
Activity: Steel structures, cladding, cold storage production
Main Functions:
• Finishing Approval.
• Contract Release.
• Follow up on:
o Plant Production.
o Cost Account.
o Quality Control.
o Deliveries Programming.
GREEN LINE CO. FURNITURE MANUFACTURING - Sharjah, U.A.E.
 PRODUCTION COORDINATOR 1990 - 1993
Activity: Furniture Manufacturing
Main Functions:
• Turnkey project.
• Contract Release.
• Follow up on:
o Plant Production.
o Cost Account.
o Quality Control.
o Deliveries Programming.
BANQUE DU CRÉDIT POPULAIRE - Lebanon
 PERSONAL ACCOUNTS 1988 - 1990

4. LANGUAGES
Fluent in Arabic, English and French
COMPUTER LITERACY
Microsoft office and other Intranet and Internet Applications
REFERENCES available upon request