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Chapter11
ManagingHumanResourceSystems
MANA3335
2
HumanResourceManagement(HRM)
The process of finding, developing, and keeping the right people to form a
qualified work force.
Attracting Qualified
Employees
Developing
Qualified Employees
Keeping Qualified
Employees
•Recruiting
•Selection
•Training
•Performance
Appraisal
•Compensation
•Employee
Separation
MANA3335
Jobanalysisisthefoundation
3
Legal
Compliance
Employee
Relations
Rewards
Safety
&
Health
Performance
Management
Training
Staffing
HR Planning
JOB ANALYSIS
MANA3335
Jobanalysis
4
• Systematic process for collecting
information on the important work-
related aspects of a job
• Job descriptions: basic tasks,
duties, and responsibilities
required of an employee holding a
particular job
• Job specifications: qualifications
needed to successfully perform a
particular job
Job Analysis Database O*NET
http://online.onetcenter.org
MANA3335
Howisajobanalysisdone?
5
• Review organizational documents – org charts, policies and procedures,
production records
• Gather information from Subject Matter Experts (SMEs):
• Currently employed individuals, supervisors, clients, former job
holders, professional resources like SHRM
Data Collection Techniques
• Observation – directly observe incumbents. Good for manual, repetitive jobs with
a short cycle
• Interviews – generates rich data but is expensive and time-consuming. Lacks
anonymity
• Critical incidents – ask employees to describe specific situations that exemplifies
GOOD or BAD performance.
• Questionnaires – most common method, economical, anonymous, downside is
possibly missing content areas
• Report the FREQUENCY and IMPORTANCE of work activity
MANA3335
Add a footer 6
MANA3335
Whatisjobanalysis?
7
• Knowledge – the factual / procedural information about performing a task
• Skill – individual’s level of proficiency at performing a task
• Ability – capability that individual possesses
• Other Characteristics – personality, motivation, education, licensure and experience
• Scope of responsibility (supervision details)
• Tools and equipment used
• Work context and environment
• Personal and physical demands of the job
KSAOs
MANA3335
Secretweaponininterviewpreparation
1. Create Mock Interview Questions to Practice
2. Come Up With Relevant Examples and Stories
3. Generate Questions to Ask at the End of the Interview
8
MANA3335
9
Jobanalysisisthefoundation
9
Legal
Compliance
Employee
Relations
Rewards
Safety
&
Health
Performance
Management
Training
Staffing
HR Planning
JOB ANALYSIS
AllaspectsofHRaresubjecttoEqualOpportunityEmploymentLaws
MANA3335
EqualEmploymentOpportunityLaws
Which characteristics are protected?
10
 Genetic
Information
 Criminal History
 Attractiveness
 National Origin
 Sex
 Marital Status
 Gender Identity
 Race
 Morbid Obesity
 Childbirth
 Political Affiliation
 Pregnancy
 Veteran Status
 Bankruptcy
 Obesity
 Mental Disability
 Age
 Unemployment
 Color
 Sexual Orientation
 Religion
MANA3335
TitleVIIoftheCivilRightsAct(1964,1991)
11
• Prohibits discrimination based on race, color, sex, religion, and national origin
• Applied to all organizations with 15+ employees except private clubs, Indian
reservations, religious organizations
• Major Changes in 1991
• Burden of persuasion rests with employer, not employee
• Employees can get more money
• Compensatory damages – future monetary loss, emotional pain, loss of
enjoyment of life
• Punitive damages – punish organizations who violate laws by having them pay
more than the actual losses
• Norming (picking best person from each group) is illegal
• Exceptions bona fide occupational qualification (BFOQ)
MANA3335
Whenisdiscriminationlegal?
Bona fide occupational qualification (BFOQ) – an exception in
employment law that permits sex, age, religion, and the like to be used
when making employment decisions, but only if they are “reasonably
necessary to the normal operation of that particular business.”
BFOQs are strictly monitored by the Equal Employment Opportunity
Commission.
Examples?
12
MANA3335
AmericansWithDisabilitiesActof1990
• Prohibits discrimination against qualified employees with disabilities
• Defines disability as:
• Physical or mental impairment that restricts life activities (e.g., blindness, paralysis)
• Has a history of disability (e.g., cancer is in remission, history of mental illness)
• Being regarded as having a disability (refers to subjective reactions, e.g., someone who is
disfigured)
• Who is covered?
• YES: intellectual disability, emotional or mental illness, morbid obesity and learning disabilities
• NO: obesity, substance abuse, irritability and poor judgment
• Employers are required to provide reasonable accommodations (e.g., providing written materials on
audiotape, sign language interpreters, modifying equipment). Most (2/3rds) cost less than $500 and
many cost nothing.
VIDEO EXAMPLE
13
MANA3335
Otherprotections
14
Age Discrimination in Employment Act (1967)
• Prohibits discrimination against individuals
40+ years
• 1 in 5 US employees is 40+
• Especially relevant when organizations
downsize
Uniformed Services Employment and
Reemployment Rights Act
• Clarifies and strengthens the Veterans’
Reemployment Rights Statute; provides
protections for veterans seeking jobs
• Employers must reemploy workers who left
jobs to fulfill military duties for up to 5 years.
• Employer must provide them with the same
seniority, status, and pay rate they would
have earned if their employment had not
been interrupted
Genetic Information Nondiscrimination Act of 2008
• Prohibits discrimination based on genetic
information from a person’s genetic tests, genetic
test of family members, or family medical histories
• Employers may not intentionally obtain this
information
• Exception if employee voluntarily participating in
a wellness program, requesting time off to care
for a sick relative, etc. In these situations,
employer must keep the information confidential
Pregnancy Discrimination Act (1978)
• Prohibits discrimination on the basis of pregnancy,
childbirth, or related medical conditions
MANA3335
Add a footer 15
MANA3335
Sexualorientationandgenderidentity
Currently NO federal statute prohibiting discrimination based on sexual orientation
or gender identity
The EEOC has held that discrimination against an individual because that:
• Person is transgender (also known as gender identity discrimination) is
discrimination because of sex and therefore is covered under Title VII of the Civil
Rights Act of 1964.
See Macy v. Department of Justice, EEOC Appeal No. 0120120821 (April 20, 2012),
http://www.eeoc.gov/decisions/0120120821%20Macy%20v%20DOJ%20ATF.txt.
• Person's sexual orientation is discrimination because of sex and therefore
prohibited under Title VII.
See David Baldwin v. Dep't of Transportation, EEOC Appeal No. 120133080 (July 15, 2015), http://www.eeoc.gov/decisions/0120133080.pdf.
• The current Justice Department argues that Title VII does not explicitly
cover sexual orientation or gender identity discrimination
16
MANA3335
CurrentU.S.LGBTemploymentdiscriminationlaws
17
DARK PURPLE: Sexual orientation /
gender identity: all employment
LIGHT PURPLE: Sexual orientation: all
employment, gender
identity only in state employment
BLUE: Sexual orientation: all
employment
PINK: Sexual orientation and gender
identity: state employment only
TEAL: Sexual orientation: state
employment only
GREY: No state-level protection for
LGBT employees
MANA3335
Discrimination
18
•Intentional discrimination that occurs when people
deliberately deprived of employment, promotion or
membership opportunities
•Due to race, color, sex, age, ethnic group, national
origin, or religious beliefs
Disparate treatment
MANA3335
19
• Unintentional discrimination that occurs when members of a particular race,
sex, or ethnic group are unintentionally harmed
• They’re hired, promoted, or trained at substantially lower rates than others
• Four fifths (80 percent) rule: Used to determine if there has been a case
of adverse impact
Adverse impact
Same employee selection
process is used for everyone
MANA3335
Selectiontechniquesandprocedures
20
Selection: The process of gathering
information about job applicants to
decide who should be offered a job
• Employment references
• Background checks
• Section tests (specific aptitudes,
cognitive ability)
• Biographical data
• Work samples
• Interviews: (unstructured,
structured, semi-structured
MANA3335
Popularityandvalidityofselectionmethods
21
Selection Method Popularity Validity
Application forms, resumes, reference
checks
High Moderate
Work sample tests Moderate Moderately high
Unstructured employment interviews Very high Low to moderate
Structured interviews Moderate Moderately high
Ability tests Moderate Moderate
Personality tests Moderately low Low to moderate
MANA3335
Illegaljobinterviewquestions
(&whattodoifyou’reaskedone)
22
The Question: “Are you married/pregnant?”
“I prefer not to discuss details of my personal life, but I can assure you
that I will fully commit and confidently meet the requirements of this
position.”
The Question: “How many children do you have/how old are they?”
“I prefer not to discuss details of my family, but I can assure you they
are all supportive of my commitment to my professional life.”
The Question: “Do you have any religious holidays you celebrate?”
“I am always available to work Monday-Saturday -– my religious beliefs
and holidays I observe will not affect that.”
The Question: “Were you/your parents born in the U.S.?”
I am legally able to work in the U.S.”
SAFE AND UNSAFE (ILL-ADVISED OR ILLEGAL) QUESTIONS
1. “I noticed your last name is ‘Rossi.’ My family is Italian. Are you Italian, too?”
2. “I read recently that atheists are the least trusted group in America. I really think that’s a shame. I think we all need to
be more open-minded. Are you an atheist, too?”
3. “I see on your resume that you worked for the diversity office on campus. Can you tell me about your job duties and
responsibilities there?”
4. “I remember watching the new M*A*S*H episodes as a kid with my parents. Did you do that when you were a kid?”
5. “Did you belong to the Muslim Student Association when you were in college? I know the past president”
6. “Can you please tell me your address”?
7. “Can you please tell me the names of any family members who are already employed by this organization?”
8. “Are you able to perform the essential functions of this job with reasonable accommodation?”
9. “I noticed that you needed some help getting up the stairs on your way in. If you were to work here, how else could
we help you with your disability?”
10. “Tell me about your biggest weakness”
SAFE AND UNSAFE (ILL-ADVISED OR ILLEGAL) QUESTIONS
11. “What is your current salary?”
12. (after reviewing resumes, but before meeting the person) “We only produce male clothing and are only
seeking male models for our TV advertisements. Can you confirm that you are a male?”
13. (after reviewing resumes, but before meeting the person) “The guys in our garage use really foul
language, and we think having a girl around would make them uncomfortable and more likely to make
mistakes when fixing cars. Can you confirm that you are a guy?”
14. “How old are you”
15. “What religion are you?”
16. “Why did you leave your last position?”
17. “Are you available to work in the evenings and on weekends?”
18. “Are you planning on having children?”
MANA3335
Checkingsocialmedia
Add a footer 25
• 70%+ of organizations check out applicants on
the Internet when hiring
• Some employers even ask applicants for their
passwords
• Legal risks for companies
• Discovering information that can’t be
considered in hiring process
• Privacy laws
• What can job applicants do?
• Clean up your online presence
• Check privacy settings
• Be ready with an explanation
MANA3335
Sexualharassment
26
• Form of discrimination in which conduct of a
sexual nature occur (unwelcome sexual advances,
requests for sexual favors, or other verbal or
physical conduct of a sexual nature occurs when
performing one’s job)
• Types
• Quid pro quo: Employment outcomes or
keeping one’s job, depend on whether an
individual submits to sexual harassment
• Hostile work environment: Unwelcome and
demeaning sexually related behavior creates an
intimidating and offensive work environment
MANA3335
Add a footer 27
Over 12 million people in 85 countries used
#MeToo to identify as a person who has
experienced sexual harassment or violence
MANA3335
Sexualharassmentintheworkplace
28
According to the EEOC,
40% of women report having been sexually harassed at work
70% of sexual harassment incidents go unreported
87-94% of victims do not file a formal complaint
MANA3335
Sexualharassmentintheworkplace
29
Positive effects:
• 74% of women said they thought they would be more
willing now to speak out against harassment
• 77% of men anticipated being more careful about
potentially inappropriate behavior
MANA3335
Sexualharassmentintheworkplace
30
Unintended Consequences:
MANA3335
Dealingwithsexualharassment
Employers:
• Take complaints seriously
• Develop and publicize policies
prohibiting harassment
• Develop and publicize complaint
procedures
• Investigate complaints swiftly,
thoroughly and fairly
• Establish and enforce penalties
• Establish on-going training for all
employees
31
Employees:
• Verbal response to the harasser
• Written response to the harasser
• Follow policy (e.g., report situation to
HR director)
• Document (dates, places, times,
witnesses)
• Legal recourse (180 days to file a charge
with the EEOC)
• Seek Support
MANA3335
32
MANA3335
Examplesof WorkplaceDiscrimination
33
Find an example of when an organization failed in its obligation to prevent
discrimination in the workplace.
Post a link to the article or video that is your source.
Explain:
• the context
• what law the organization violated or was accused of violating
• what happened (i.e., what was the outcome or the latest status of
events)
Reflect on what you learned an if/how it changed your opinion of the
organization involved.
MANA3335
Debatetopics
1: On Balance, technological changes (e.g., AI,
automation) and the gig economy will create more
opportunities than challenges for most employees.
2: There should be a ceiling on the income CEOs are
allowed to make each year.
3: The benefits of telecommuting and virtual teams
outweigh the harms.
34
MANA3335
Project2:
Jobanalysis
35
MANA3335
36
Debates
and
project2
sign-up!!

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Chapter 11 managing human resource system

  • 2. MANA3335 2 HumanResourceManagement(HRM) The process of finding, developing, and keeping the right people to form a qualified work force. Attracting Qualified Employees Developing Qualified Employees Keeping Qualified Employees •Recruiting •Selection •Training •Performance Appraisal •Compensation •Employee Separation
  • 4. MANA3335 Jobanalysis 4 • Systematic process for collecting information on the important work- related aspects of a job • Job descriptions: basic tasks, duties, and responsibilities required of an employee holding a particular job • Job specifications: qualifications needed to successfully perform a particular job Job Analysis Database O*NET http://online.onetcenter.org
  • 5. MANA3335 Howisajobanalysisdone? 5 • Review organizational documents – org charts, policies and procedures, production records • Gather information from Subject Matter Experts (SMEs): • Currently employed individuals, supervisors, clients, former job holders, professional resources like SHRM Data Collection Techniques • Observation – directly observe incumbents. Good for manual, repetitive jobs with a short cycle • Interviews – generates rich data but is expensive and time-consuming. Lacks anonymity • Critical incidents – ask employees to describe specific situations that exemplifies GOOD or BAD performance. • Questionnaires – most common method, economical, anonymous, downside is possibly missing content areas • Report the FREQUENCY and IMPORTANCE of work activity
  • 7. MANA3335 Whatisjobanalysis? 7 • Knowledge – the factual / procedural information about performing a task • Skill – individual’s level of proficiency at performing a task • Ability – capability that individual possesses • Other Characteristics – personality, motivation, education, licensure and experience • Scope of responsibility (supervision details) • Tools and equipment used • Work context and environment • Personal and physical demands of the job KSAOs
  • 8. MANA3335 Secretweaponininterviewpreparation 1. Create Mock Interview Questions to Practice 2. Come Up With Relevant Examples and Stories 3. Generate Questions to Ask at the End of the Interview 8
  • 10. MANA3335 EqualEmploymentOpportunityLaws Which characteristics are protected? 10  Genetic Information  Criminal History  Attractiveness  National Origin  Sex  Marital Status  Gender Identity  Race  Morbid Obesity  Childbirth  Political Affiliation  Pregnancy  Veteran Status  Bankruptcy  Obesity  Mental Disability  Age  Unemployment  Color  Sexual Orientation  Religion
  • 11. MANA3335 TitleVIIoftheCivilRightsAct(1964,1991) 11 • Prohibits discrimination based on race, color, sex, religion, and national origin • Applied to all organizations with 15+ employees except private clubs, Indian reservations, religious organizations • Major Changes in 1991 • Burden of persuasion rests with employer, not employee • Employees can get more money • Compensatory damages – future monetary loss, emotional pain, loss of enjoyment of life • Punitive damages – punish organizations who violate laws by having them pay more than the actual losses • Norming (picking best person from each group) is illegal • Exceptions bona fide occupational qualification (BFOQ)
  • 12. MANA3335 Whenisdiscriminationlegal? Bona fide occupational qualification (BFOQ) – an exception in employment law that permits sex, age, religion, and the like to be used when making employment decisions, but only if they are “reasonably necessary to the normal operation of that particular business.” BFOQs are strictly monitored by the Equal Employment Opportunity Commission. Examples? 12
  • 13. MANA3335 AmericansWithDisabilitiesActof1990 • Prohibits discrimination against qualified employees with disabilities • Defines disability as: • Physical or mental impairment that restricts life activities (e.g., blindness, paralysis) • Has a history of disability (e.g., cancer is in remission, history of mental illness) • Being regarded as having a disability (refers to subjective reactions, e.g., someone who is disfigured) • Who is covered? • YES: intellectual disability, emotional or mental illness, morbid obesity and learning disabilities • NO: obesity, substance abuse, irritability and poor judgment • Employers are required to provide reasonable accommodations (e.g., providing written materials on audiotape, sign language interpreters, modifying equipment). Most (2/3rds) cost less than $500 and many cost nothing. VIDEO EXAMPLE 13
  • 14. MANA3335 Otherprotections 14 Age Discrimination in Employment Act (1967) • Prohibits discrimination against individuals 40+ years • 1 in 5 US employees is 40+ • Especially relevant when organizations downsize Uniformed Services Employment and Reemployment Rights Act • Clarifies and strengthens the Veterans’ Reemployment Rights Statute; provides protections for veterans seeking jobs • Employers must reemploy workers who left jobs to fulfill military duties for up to 5 years. • Employer must provide them with the same seniority, status, and pay rate they would have earned if their employment had not been interrupted Genetic Information Nondiscrimination Act of 2008 • Prohibits discrimination based on genetic information from a person’s genetic tests, genetic test of family members, or family medical histories • Employers may not intentionally obtain this information • Exception if employee voluntarily participating in a wellness program, requesting time off to care for a sick relative, etc. In these situations, employer must keep the information confidential Pregnancy Discrimination Act (1978) • Prohibits discrimination on the basis of pregnancy, childbirth, or related medical conditions
  • 16. MANA3335 Sexualorientationandgenderidentity Currently NO federal statute prohibiting discrimination based on sexual orientation or gender identity The EEOC has held that discrimination against an individual because that: • Person is transgender (also known as gender identity discrimination) is discrimination because of sex and therefore is covered under Title VII of the Civil Rights Act of 1964. See Macy v. Department of Justice, EEOC Appeal No. 0120120821 (April 20, 2012), http://www.eeoc.gov/decisions/0120120821%20Macy%20v%20DOJ%20ATF.txt. • Person's sexual orientation is discrimination because of sex and therefore prohibited under Title VII. See David Baldwin v. Dep't of Transportation, EEOC Appeal No. 120133080 (July 15, 2015), http://www.eeoc.gov/decisions/0120133080.pdf. • The current Justice Department argues that Title VII does not explicitly cover sexual orientation or gender identity discrimination 16
  • 17. MANA3335 CurrentU.S.LGBTemploymentdiscriminationlaws 17 DARK PURPLE: Sexual orientation / gender identity: all employment LIGHT PURPLE: Sexual orientation: all employment, gender identity only in state employment BLUE: Sexual orientation: all employment PINK: Sexual orientation and gender identity: state employment only TEAL: Sexual orientation: state employment only GREY: No state-level protection for LGBT employees
  • 18. MANA3335 Discrimination 18 •Intentional discrimination that occurs when people deliberately deprived of employment, promotion or membership opportunities •Due to race, color, sex, age, ethnic group, national origin, or religious beliefs Disparate treatment
  • 19. MANA3335 19 • Unintentional discrimination that occurs when members of a particular race, sex, or ethnic group are unintentionally harmed • They’re hired, promoted, or trained at substantially lower rates than others • Four fifths (80 percent) rule: Used to determine if there has been a case of adverse impact Adverse impact Same employee selection process is used for everyone
  • 20. MANA3335 Selectiontechniquesandprocedures 20 Selection: The process of gathering information about job applicants to decide who should be offered a job • Employment references • Background checks • Section tests (specific aptitudes, cognitive ability) • Biographical data • Work samples • Interviews: (unstructured, structured, semi-structured
  • 21. MANA3335 Popularityandvalidityofselectionmethods 21 Selection Method Popularity Validity Application forms, resumes, reference checks High Moderate Work sample tests Moderate Moderately high Unstructured employment interviews Very high Low to moderate Structured interviews Moderate Moderately high Ability tests Moderate Moderate Personality tests Moderately low Low to moderate
  • 22. MANA3335 Illegaljobinterviewquestions (&whattodoifyou’reaskedone) 22 The Question: “Are you married/pregnant?” “I prefer not to discuss details of my personal life, but I can assure you that I will fully commit and confidently meet the requirements of this position.” The Question: “How many children do you have/how old are they?” “I prefer not to discuss details of my family, but I can assure you they are all supportive of my commitment to my professional life.” The Question: “Do you have any religious holidays you celebrate?” “I am always available to work Monday-Saturday -– my religious beliefs and holidays I observe will not affect that.” The Question: “Were you/your parents born in the U.S.?” I am legally able to work in the U.S.”
  • 23. SAFE AND UNSAFE (ILL-ADVISED OR ILLEGAL) QUESTIONS 1. “I noticed your last name is ‘Rossi.’ My family is Italian. Are you Italian, too?” 2. “I read recently that atheists are the least trusted group in America. I really think that’s a shame. I think we all need to be more open-minded. Are you an atheist, too?” 3. “I see on your resume that you worked for the diversity office on campus. Can you tell me about your job duties and responsibilities there?” 4. “I remember watching the new M*A*S*H episodes as a kid with my parents. Did you do that when you were a kid?” 5. “Did you belong to the Muslim Student Association when you were in college? I know the past president” 6. “Can you please tell me your address”? 7. “Can you please tell me the names of any family members who are already employed by this organization?” 8. “Are you able to perform the essential functions of this job with reasonable accommodation?” 9. “I noticed that you needed some help getting up the stairs on your way in. If you were to work here, how else could we help you with your disability?” 10. “Tell me about your biggest weakness”
  • 24. SAFE AND UNSAFE (ILL-ADVISED OR ILLEGAL) QUESTIONS 11. “What is your current salary?” 12. (after reviewing resumes, but before meeting the person) “We only produce male clothing and are only seeking male models for our TV advertisements. Can you confirm that you are a male?” 13. (after reviewing resumes, but before meeting the person) “The guys in our garage use really foul language, and we think having a girl around would make them uncomfortable and more likely to make mistakes when fixing cars. Can you confirm that you are a guy?” 14. “How old are you” 15. “What religion are you?” 16. “Why did you leave your last position?” 17. “Are you available to work in the evenings and on weekends?” 18. “Are you planning on having children?”
  • 25. MANA3335 Checkingsocialmedia Add a footer 25 • 70%+ of organizations check out applicants on the Internet when hiring • Some employers even ask applicants for their passwords • Legal risks for companies • Discovering information that can’t be considered in hiring process • Privacy laws • What can job applicants do? • Clean up your online presence • Check privacy settings • Be ready with an explanation
  • 26. MANA3335 Sexualharassment 26 • Form of discrimination in which conduct of a sexual nature occur (unwelcome sexual advances, requests for sexual favors, or other verbal or physical conduct of a sexual nature occurs when performing one’s job) • Types • Quid pro quo: Employment outcomes or keeping one’s job, depend on whether an individual submits to sexual harassment • Hostile work environment: Unwelcome and demeaning sexually related behavior creates an intimidating and offensive work environment
  • 27. MANA3335 Add a footer 27 Over 12 million people in 85 countries used #MeToo to identify as a person who has experienced sexual harassment or violence
  • 28. MANA3335 Sexualharassmentintheworkplace 28 According to the EEOC, 40% of women report having been sexually harassed at work 70% of sexual harassment incidents go unreported 87-94% of victims do not file a formal complaint
  • 29. MANA3335 Sexualharassmentintheworkplace 29 Positive effects: • 74% of women said they thought they would be more willing now to speak out against harassment • 77% of men anticipated being more careful about potentially inappropriate behavior
  • 31. MANA3335 Dealingwithsexualharassment Employers: • Take complaints seriously • Develop and publicize policies prohibiting harassment • Develop and publicize complaint procedures • Investigate complaints swiftly, thoroughly and fairly • Establish and enforce penalties • Establish on-going training for all employees 31 Employees: • Verbal response to the harasser • Written response to the harasser • Follow policy (e.g., report situation to HR director) • Document (dates, places, times, witnesses) • Legal recourse (180 days to file a charge with the EEOC) • Seek Support
  • 33. MANA3335 Examplesof WorkplaceDiscrimination 33 Find an example of when an organization failed in its obligation to prevent discrimination in the workplace. Post a link to the article or video that is your source. Explain: • the context • what law the organization violated or was accused of violating • what happened (i.e., what was the outcome or the latest status of events) Reflect on what you learned an if/how it changed your opinion of the organization involved.
  • 34. MANA3335 Debatetopics 1: On Balance, technological changes (e.g., AI, automation) and the gig economy will create more opportunities than challenges for most employees. 2: There should be a ceiling on the income CEOs are allowed to make each year. 3: The benefits of telecommuting and virtual teams outweigh the harms. 34

Editor's Notes

  1. BFOQs allow discrimination based on age, national origin, and gender (sex) but not race Bona Fide Occupational Qualification, a Case Study – The Borgata Babes: Not long ago, the Borgata Casino in Atlantic City, NJ came under fire for its weight limit for cocktail servers, known as “Borgata Babes.” In defending the weight limit, the Casino alleged that it was part of the appearance that being a cocktail server at Borgata entailed. The question, with respect to BFOQ is what exactly do Borgata Babes do? If they simply serve drinks, then weight has nothing to do with it. If, on the other hand, the Borgata Babes sell the glitz, glamor and sex appeal of a casino, perhaps weight can matter quite a bit. The court agreed with the Casino, holding that the weight policy was not gender discrimination, largely because it was applied to both genders and that servers were aware of it when they were hired and affirmed that employers can legally maintain policies that require their employees to appear physically fit and "attractive." Age: Mandatory retirement ages for airline pilots and law enforcement for safety reasons and fitness requirements. Gender: A manufacturer of men's clothing may lawfully advertise for male models, and acting roles that require a certain gender. National Origin: A restaurant may only hire French chefs. Religion: A Catholic college may require that its teaching faculty be Catholic.
  2. https://news.bloomberglaw.com/daily-labor-report/do-not-publish-supreme-court-to-consider-whether-lgbt-bias-is-sex-biassupreme-court-wont-consider-whether-lgbt-bias-is-sex-bias http://www.employmentlawdaily.com/index.php/news/justices-will-rule-on-title-vii-reach-to-sexual-orientation-and-gender-identity/
  3. https://hbr.org/2019/09/the-metoo-backlash
  4. Personal Response 6 REAL LIFE EXAMPLES OF WORKPLACE DISCRIMINATION As we will discuss in class tomorrow, a body of laws are in place to prevent discrimination in the workplace. These laws apply to all aspects of human resource management practice (i.e., selection, training, performance evaluation, compensation, and termination). For this week’s post, find an example of when an organization failed in its obligation to prevent discrimination in the workplace. Post a link to the article or video that is your source. Explain the context, what law the organization violated or was accused of violating, and what happened (i.e., what was the outcome or the latest status of events). Reflect on what you learned an if/how it changed your opinion of the organization involved.