Intro into the IGNITE session at UXPA 2015. During this ignite track you'll learn about some cutting edge UX tools and methodologies, as well as some fascinating design psychology topics that you can apply to your upcoming projects.
How to Make the Web Easier for Users with Limited Literacy Skills - Sandy Hil...UXPA International
43% of Americans only read at a basic or below basic level, but how many of us develop, design, and test our interactive tools and websites with this in mind? In this session, we’ll examine how we can adapt user-centered design principles to engage a wider audience, while bringing clarity and ease to existing users.
Focusing on users with limited literacy skills, we’ll explore how to:
Co-create interactive tools and websites
Develop effective and engaging content
Optimize visual design for clarity and accessibility
Throughout our hands-on session, we’ll work with case studies and examples from our years of work in health communication. You’ll learn specific strategies to integrate best practices for limited literacy challenges into your existing workflow.
The Art of Rapid Prototyping - Specific Techniques for How to Design Faster w...UXPA International
UXPA2013 Annual Conference - Thursday July 11, 2013 1:30pm - 2:30pm by Ben Salinas
With today's highly interactive software, designing on paper is not enough. Without being able to play with the interface, you can't really know how it will work. Rather than putting this off to the development phase or an explicit prototyping phase, start prototyping while designing. Learn how to build quick prototypes to answer specific design questions.
My company has designed the biggest intranet in Poland, the system created for almost 15.000 employees working in very difficult and specific industry. The session will be focused on the UX design process which was as complicated as interesting for us.
Intro into the IGNITE session at UXPA 2015. During this ignite track you'll learn about some cutting edge UX tools and methodologies, as well as some fascinating design psychology topics that you can apply to your upcoming projects.
How to Make the Web Easier for Users with Limited Literacy Skills - Sandy Hil...UXPA International
43% of Americans only read at a basic or below basic level, but how many of us develop, design, and test our interactive tools and websites with this in mind? In this session, we’ll examine how we can adapt user-centered design principles to engage a wider audience, while bringing clarity and ease to existing users.
Focusing on users with limited literacy skills, we’ll explore how to:
Co-create interactive tools and websites
Develop effective and engaging content
Optimize visual design for clarity and accessibility
Throughout our hands-on session, we’ll work with case studies and examples from our years of work in health communication. You’ll learn specific strategies to integrate best practices for limited literacy challenges into your existing workflow.
The Art of Rapid Prototyping - Specific Techniques for How to Design Faster w...UXPA International
UXPA2013 Annual Conference - Thursday July 11, 2013 1:30pm - 2:30pm by Ben Salinas
With today's highly interactive software, designing on paper is not enough. Without being able to play with the interface, you can't really know how it will work. Rather than putting this off to the development phase or an explicit prototyping phase, start prototyping while designing. Learn how to build quick prototypes to answer specific design questions.
My company has designed the biggest intranet in Poland, the system created for almost 15.000 employees working in very difficult and specific industry. The session will be focused on the UX design process which was as complicated as interesting for us.
As products mature, the user’s needs change over time and so must the way we work. This collaborative session will bring experienced practitioners together to compare their experiences working on mature software and complex Web applications. Together we will identify what has worked and what has not and provide the UX community with a set of best practices.
Topics to be covered (attendees’ desired topics will be added):
Adjusting staffing to meet changing needs
Long term staffing considerations
Models of growth and growing pains
Challenges of product monitoring and regular maintenance
Web Analytics
A/B Testing
NPS and other feedback
Maturing UX within Agile environments
Just-in-time maintenance balanced with strategic work
Cadences for research and usability testing
Product release cycles
Managing expectations for long-term customers
Ever felt like a therapist in your UX work? Learn from a licensed therapist turned user researcher on how to apply therapy techniques to your UX practice. Skills you will learn include: facilitating groups and understanding group dynamics, motivating behavior change in individuals, reading your team members' nonverbal cues, and providing an environment for change to occur. The more you understand people's behaviors, the greater impact you can make in your UX work, both with your team and beyond.
As a UX Pro, I've dealt with clients for 15 years doing user research and product design. Some clients are a dream while others can be sheer nightmares. We all develop strategies to cope and to CYA (Cover Your Apples). In 2014, I became an entrepreneur and "The Client." I discovered a whole new world of Baloney Sandwiches that vendors were trying to feed me. Talking to other Product Owners and CEO's, I discovered some trends when working with designers, consulting firms, agencies, and dev houses. I realized that my consulting practice was guilty of some of these no-no's too. This talk will go over Dos and Don'ts for working with clients. We'll cover things like visibility, process, milestones, work products, and more.
To have and to hold - how to recruit and keep your team (happy) (Alberta Sora...UXPA International
Alberta Soranzo's Ignite talk from the UXPA 2014 session "Growth by Design: Managing Change in Experience Design Teams."
The demand for experience design services is getting higher every day. As we try to manage the rapid growth of our specialist teams, we're reaching the point at which our evolved team structures can no longer cope with that demand. How do we structure our design teams to focus on quality and sustainability while ensuring our employees are kept highly motivated and have clear career development opportunities? How do we facilitate change and re-define roles to alleviate points of stress and encourage ownership and accountability at all levels? This Ignite session will bring experienced managers and practitioners together to share their insights on how they have achieved this in their own companies, to give attendees specific, actionable advice to help them manage growth in their own experience design teams.
Designing Great Services Is Our Future: How Space, Time and Perspective Empow...UXPA International
Another day, another web site (or application... or mobile site).... Are you beginning to feel uninspired in your job creating digital interfaces? After several years doing UX, many senior professionals begin to question, "what's next?" This presentation discusses service design as the next opportunity for UX professionals to create great experiences and how the service sector, from bike-sharing to co-working spaces, is a critical driver in the global economy. The presentation will cover the core tenets of motivating behaviors within a service - space, time and perspective - and why UX professionals are perfectly poised to design great services because of their ability to understand these elements. From kiosks and wayfinding to mobile and call centers, UX professionals will be encouraged to disrupt their UX world where being "user-centered" is paramount and motivate them to think bigger about the impact they can have on people's experiences.
We can no longer predict how people are accessing our content now, let alone in a few years’ time when the technology people use to access the web will inevitably diverge even further, and perhaps in ways we haven’t even considered yet. Rather than seeing this unpredictability and lack of control as a problem, we should embrace these ‘known unknowns’ and the inherent flexibility of the web. Put simply, responsive design is about being more flexible and assuming less about our users, from how they’re accessing our content and what technology they’re using to their environment.
Responsive design is often positioned as a challenge for developers. This talk will instead focus on responsive design and generally designing for mobile from a UX and design perspective. The talk will cover how to tackle content strategy, performance, future friendliness and accessibility for the responsive web as a UX designer.
Crisis UX: Designing Experiences for Emergent Situations - Colin EaganUXPA International
As organizations increasingly look to digital as a primary means of communication, users have come to depend on sites and apps for information in both the good times and the bad. Communicating exceptions or problems to your users–whether a service disruption, weather event, cancellation, or anything else out of the ordinary – is now a critical use case for many online experiences. What is more, recent research shows that a painful experience for a user can have a disproportionately high impact on his or her perception of the entire brand, making it all the more critical to ensure you are doing everything possible to alleviate pain in stressful times. In this talk, we’ll look at case studies from two international Fortune 50 companies who went from hoping for the best to designing for the worst.
Personas alive and kicking designing personas for impact - attendee slidesUXPA International
For user centred design to be effective, a company needs to have a common understanding of who the user is...that's where personas come in. Create a common language about our users, their needs, behaviours and motivations and bring them to the fore front of Designers and Product Managers minds.
In this course you will learn the core principles involved in creating and using personas effectively within your organization in both waterfall and Agile environments.
1/5 of the "Future of UX" Ignite session from UXPA 2014.
The purpose of this session is to get attendees dreaming about the possible, the likely, and the probable future of UX Design - and to inspire them to be a part of making these dreams a reality.
We will have at least 5 visionary speakers directed to talk about what they think is possible, likely, and probable 20 years, 50 years, and 100 years with regard to personal and organizational technology design.
Speakers will be asked to consider the following questions in their presentations:
What similarities and differences do you foresee in how people think about technology in the next 20, 50, and 100 years?
What trends will have come and gone?
What trends are lasting How will the UX profession change?
How will businesses , users and UX professionals collaborate on design challenges?
What would you like to see in the future of UX Design and why?
The Changing Landscape of Web Users: How to Design for an Aging Population - ...UXPA International
Seniors are one of the fastest growing segments accessing the web, and yet, they are often ignored when websites are designed.
In our talk, we will explain why including seniors as part of use cases should be a priority. We will also explore who these older users are, what their behavior patterns are, how they access the web, what their physical limitations are, and how those should affect your design decisions. We will be presenting data gathered from published studies, quantitative and qualitative studies we conducted in-house, and sharing best practices. As part of the presentation we will also share a case study of how we built a world-class ecommerce tools aimed at Seniors: our epic fails and big wins and what we learned in the process.
Win User Loyalty by Targeting Logic AND Emotion (Mike Donahue)UXPA International
Emotions are arguably the most powerful motivator for humans and yet most projects lack an implicit strategy to target emotions. This talk will present insight on how and why to use emotion as a strategic target for UX design. It will cover the 4 Stages of Accomplishing Goals, the factors that affect how strongly we feel about an experience, what causes us to focus more on the positive or negative aspects of an experience, what stops us dead in our tracks, and how to create an experience that satisfies both the logical and emotional parts of our brain.
When we think of UX participants, we typically think of adults, but there's a growing generation of kids who are bypassing their parents in their tech savviness. For companies thinking ahead to new technologies, it makes sense to include the insight of their young audience who will soon question "Why wouldn't I do it that way?"
Kids testing and UX research can be fun and insightful, but poses a unique set of challenges. In this session, we'll learn which methodologies work best for kids and some practical tools for making the most out of our time with them.
Web.gov: Observations About, Strategies Relating To, and Lessons Learned from...UXPA International
UXPA 2013 Conference - Wednesday, July 10, 2013, 11:00am – 12:00 pm by Jeffrey Ryan Pass
The Obama Administration’s 2012 Digital Government Strategy set a high bar for Federal websites, calling for the creation of “information-centric” and “customer-centric” sites and mandating “citizen-engagement.”
This presentation provides an overview of the Digital Government Strategy, discusses how it came into being, and provides specific examples of recent and ongoing work in support of the strategy from a number of federal agencies. It also considers how user experience (UX) professionals can advocate for the Digital Government Strategy and how they can put its tenants to work to better serve their clients (Federal or otherwise) and, most important, the digital content users.
C(ollab) RITE: How to run impactful iterative studies in a fast paced environ...UXPA International
UXPA 2013 Annual Conference July 11, 2013 1:30 - 2:30pm by Helena Roeber, Jhilmil Jain
UX research professionals often desire most that their work has impact, which can be tricky in fast-paced industry environments with short development cycles. This talk describes C-RITE , a method that maximizes impact through cross-disciplinary collaboration on research observation, analysis, and design exploration within an agile, user-centered development framework. We showcase real-world tested techniques that Google’s Android and TV teams have developed and share tactics for reducing logistical overhead in a lean, iterative user-centered design process.
1/5 of the "Future of UX" Ignite session from UXPA 2014.
The purpose of this session is to get attendees dreaming about the possible, the likely, and the probable future of UX Design - and to inspire them to be a part of making these dreams a reality.
We will have at least 5 visionary speakers directed to talk about what they think is possible, likely, and probable 20 years, 50 years, and 100 years with regard to personal and organizational technology design.
Speakers will be asked to consider the following questions in their presentations:
What similarities and differences do you foresee in how people think about technology in the next 20, 50, and 100 years?
What trends will have come and gone?
What trends are lasting How will the UX profession change?
How will businesses , users and UX professionals collaborate on design challenges?
What would you like to see in the future of UX Design and why?
Stavros Garzonis's Ignite talk from the UXPA 2014 session "Growth by Design: Managing Change in Experience Design Teams."
The demand for experience design services is getting higher every day. As we try to manage the rapid growth of our specialist teams, we're reaching the point at which our evolved team structures can no longer cope with that demand. How do we structure our design teams to focus on quality and sustainability while ensuring our employees are kept highly motivated and have clear career development opportunities? How do we facilitate change and re-define roles to alleviate points of stress and encourage ownership and accountability at all levels? This Ignite session will bring experienced managers and practitioners together to share their insights on how they have achieved this in their own companies, to give attendees specific, actionable advice to help them manage growth in their own experience design teams.
As products mature, the user’s needs change over time and so must the way we work. This collaborative session will bring experienced practitioners together to compare their experiences working on mature software and complex Web applications. Together we will identify what has worked and what has not and provide the UX community with a set of best practices.
Topics to be covered (attendees’ desired topics will be added):
Adjusting staffing to meet changing needs
Long term staffing considerations
Models of growth and growing pains
Challenges of product monitoring and regular maintenance
Web Analytics
A/B Testing
NPS and other feedback
Maturing UX within Agile environments
Just-in-time maintenance balanced with strategic work
Cadences for research and usability testing
Product release cycles
Managing expectations for long-term customers
Ever felt like a therapist in your UX work? Learn from a licensed therapist turned user researcher on how to apply therapy techniques to your UX practice. Skills you will learn include: facilitating groups and understanding group dynamics, motivating behavior change in individuals, reading your team members' nonverbal cues, and providing an environment for change to occur. The more you understand people's behaviors, the greater impact you can make in your UX work, both with your team and beyond.
As a UX Pro, I've dealt with clients for 15 years doing user research and product design. Some clients are a dream while others can be sheer nightmares. We all develop strategies to cope and to CYA (Cover Your Apples). In 2014, I became an entrepreneur and "The Client." I discovered a whole new world of Baloney Sandwiches that vendors were trying to feed me. Talking to other Product Owners and CEO's, I discovered some trends when working with designers, consulting firms, agencies, and dev houses. I realized that my consulting practice was guilty of some of these no-no's too. This talk will go over Dos and Don'ts for working with clients. We'll cover things like visibility, process, milestones, work products, and more.
To have and to hold - how to recruit and keep your team (happy) (Alberta Sora...UXPA International
Alberta Soranzo's Ignite talk from the UXPA 2014 session "Growth by Design: Managing Change in Experience Design Teams."
The demand for experience design services is getting higher every day. As we try to manage the rapid growth of our specialist teams, we're reaching the point at which our evolved team structures can no longer cope with that demand. How do we structure our design teams to focus on quality and sustainability while ensuring our employees are kept highly motivated and have clear career development opportunities? How do we facilitate change and re-define roles to alleviate points of stress and encourage ownership and accountability at all levels? This Ignite session will bring experienced managers and practitioners together to share their insights on how they have achieved this in their own companies, to give attendees specific, actionable advice to help them manage growth in their own experience design teams.
Designing Great Services Is Our Future: How Space, Time and Perspective Empow...UXPA International
Another day, another web site (or application... or mobile site).... Are you beginning to feel uninspired in your job creating digital interfaces? After several years doing UX, many senior professionals begin to question, "what's next?" This presentation discusses service design as the next opportunity for UX professionals to create great experiences and how the service sector, from bike-sharing to co-working spaces, is a critical driver in the global economy. The presentation will cover the core tenets of motivating behaviors within a service - space, time and perspective - and why UX professionals are perfectly poised to design great services because of their ability to understand these elements. From kiosks and wayfinding to mobile and call centers, UX professionals will be encouraged to disrupt their UX world where being "user-centered" is paramount and motivate them to think bigger about the impact they can have on people's experiences.
We can no longer predict how people are accessing our content now, let alone in a few years’ time when the technology people use to access the web will inevitably diverge even further, and perhaps in ways we haven’t even considered yet. Rather than seeing this unpredictability and lack of control as a problem, we should embrace these ‘known unknowns’ and the inherent flexibility of the web. Put simply, responsive design is about being more flexible and assuming less about our users, from how they’re accessing our content and what technology they’re using to their environment.
Responsive design is often positioned as a challenge for developers. This talk will instead focus on responsive design and generally designing for mobile from a UX and design perspective. The talk will cover how to tackle content strategy, performance, future friendliness and accessibility for the responsive web as a UX designer.
Crisis UX: Designing Experiences for Emergent Situations - Colin EaganUXPA International
As organizations increasingly look to digital as a primary means of communication, users have come to depend on sites and apps for information in both the good times and the bad. Communicating exceptions or problems to your users–whether a service disruption, weather event, cancellation, or anything else out of the ordinary – is now a critical use case for many online experiences. What is more, recent research shows that a painful experience for a user can have a disproportionately high impact on his or her perception of the entire brand, making it all the more critical to ensure you are doing everything possible to alleviate pain in stressful times. In this talk, we’ll look at case studies from two international Fortune 50 companies who went from hoping for the best to designing for the worst.
Personas alive and kicking designing personas for impact - attendee slidesUXPA International
For user centred design to be effective, a company needs to have a common understanding of who the user is...that's where personas come in. Create a common language about our users, their needs, behaviours and motivations and bring them to the fore front of Designers and Product Managers minds.
In this course you will learn the core principles involved in creating and using personas effectively within your organization in both waterfall and Agile environments.
1/5 of the "Future of UX" Ignite session from UXPA 2014.
The purpose of this session is to get attendees dreaming about the possible, the likely, and the probable future of UX Design - and to inspire them to be a part of making these dreams a reality.
We will have at least 5 visionary speakers directed to talk about what they think is possible, likely, and probable 20 years, 50 years, and 100 years with regard to personal and organizational technology design.
Speakers will be asked to consider the following questions in their presentations:
What similarities and differences do you foresee in how people think about technology in the next 20, 50, and 100 years?
What trends will have come and gone?
What trends are lasting How will the UX profession change?
How will businesses , users and UX professionals collaborate on design challenges?
What would you like to see in the future of UX Design and why?
The Changing Landscape of Web Users: How to Design for an Aging Population - ...UXPA International
Seniors are one of the fastest growing segments accessing the web, and yet, they are often ignored when websites are designed.
In our talk, we will explain why including seniors as part of use cases should be a priority. We will also explore who these older users are, what their behavior patterns are, how they access the web, what their physical limitations are, and how those should affect your design decisions. We will be presenting data gathered from published studies, quantitative and qualitative studies we conducted in-house, and sharing best practices. As part of the presentation we will also share a case study of how we built a world-class ecommerce tools aimed at Seniors: our epic fails and big wins and what we learned in the process.
Win User Loyalty by Targeting Logic AND Emotion (Mike Donahue)UXPA International
Emotions are arguably the most powerful motivator for humans and yet most projects lack an implicit strategy to target emotions. This talk will present insight on how and why to use emotion as a strategic target for UX design. It will cover the 4 Stages of Accomplishing Goals, the factors that affect how strongly we feel about an experience, what causes us to focus more on the positive or negative aspects of an experience, what stops us dead in our tracks, and how to create an experience that satisfies both the logical and emotional parts of our brain.
When we think of UX participants, we typically think of adults, but there's a growing generation of kids who are bypassing their parents in their tech savviness. For companies thinking ahead to new technologies, it makes sense to include the insight of their young audience who will soon question "Why wouldn't I do it that way?"
Kids testing and UX research can be fun and insightful, but poses a unique set of challenges. In this session, we'll learn which methodologies work best for kids and some practical tools for making the most out of our time with them.
Web.gov: Observations About, Strategies Relating To, and Lessons Learned from...UXPA International
UXPA 2013 Conference - Wednesday, July 10, 2013, 11:00am – 12:00 pm by Jeffrey Ryan Pass
The Obama Administration’s 2012 Digital Government Strategy set a high bar for Federal websites, calling for the creation of “information-centric” and “customer-centric” sites and mandating “citizen-engagement.”
This presentation provides an overview of the Digital Government Strategy, discusses how it came into being, and provides specific examples of recent and ongoing work in support of the strategy from a number of federal agencies. It also considers how user experience (UX) professionals can advocate for the Digital Government Strategy and how they can put its tenants to work to better serve their clients (Federal or otherwise) and, most important, the digital content users.
C(ollab) RITE: How to run impactful iterative studies in a fast paced environ...UXPA International
UXPA 2013 Annual Conference July 11, 2013 1:30 - 2:30pm by Helena Roeber, Jhilmil Jain
UX research professionals often desire most that their work has impact, which can be tricky in fast-paced industry environments with short development cycles. This talk describes C-RITE , a method that maximizes impact through cross-disciplinary collaboration on research observation, analysis, and design exploration within an agile, user-centered development framework. We showcase real-world tested techniques that Google’s Android and TV teams have developed and share tactics for reducing logistical overhead in a lean, iterative user-centered design process.
1/5 of the "Future of UX" Ignite session from UXPA 2014.
The purpose of this session is to get attendees dreaming about the possible, the likely, and the probable future of UX Design - and to inspire them to be a part of making these dreams a reality.
We will have at least 5 visionary speakers directed to talk about what they think is possible, likely, and probable 20 years, 50 years, and 100 years with regard to personal and organizational technology design.
Speakers will be asked to consider the following questions in their presentations:
What similarities and differences do you foresee in how people think about technology in the next 20, 50, and 100 years?
What trends will have come and gone?
What trends are lasting How will the UX profession change?
How will businesses , users and UX professionals collaborate on design challenges?
What would you like to see in the future of UX Design and why?
Stavros Garzonis's Ignite talk from the UXPA 2014 session "Growth by Design: Managing Change in Experience Design Teams."
The demand for experience design services is getting higher every day. As we try to manage the rapid growth of our specialist teams, we're reaching the point at which our evolved team structures can no longer cope with that demand. How do we structure our design teams to focus on quality and sustainability while ensuring our employees are kept highly motivated and have clear career development opportunities? How do we facilitate change and re-define roles to alleviate points of stress and encourage ownership and accountability at all levels? This Ignite session will bring experienced managers and practitioners together to share their insights on how they have achieved this in their own companies, to give attendees specific, actionable advice to help them manage growth in their own experience design teams.
The CNCF Ambassador program is designed for individuals who are passionate about cloud native technologies and want to contribute to the community. Becoming an ambassador is a great opportunity to enhance your knowledge, gain visibility within the industry, and help drive the adoption of cloud-native technologies. The road to becoming an ambassador might seem intimidating, scary, or just impossible, but it does not have to be. We've put together a roadmap that leads you to the title of CNCF Ambassador. In this session a current ambassador and the community manager share the stage to bring you insights into achieving the title of CNCF Ambassador. Whether you are a developer, student, or seasoned professional, this talk provides attendees with 5 actionable insights needed to take your cloud-native skills to the next level and become a CNCF Ambassador. Join us to learn how you can contribute to the community and advance your career by taking the road to the CNCF Ambassador community.
Slides used for the Digital Humanities (DH2013) keynote closing lecture. These go together with the talk available at: http://humanidadesdigitales.net/blog/2013/07/19/is-there-anybody-out-there-building-a-global-digital-humanities-community/
Teachers are under increasing pressure to harness the potential of the internet and educational technology, yet this focus on tools often obscures a larger issue: rethinking the role of the teacher. Teachers no longer need to think of themselves as the hub of all content and knowledge in their courses; rather, the modern learning landscape has empowered teachers to become designers of rich learning experiences that allow students to take ownership of their learning, engage the world around them, and discover new ways to express themselves. This presentation will focus on how to leverage principles like learner-centered design and tools like learning management systems, cloud-based technology, and mobile devices to create multifaceted experiences for students.
The Open Source Geospatial Foundation is undergoing a period of change. For the tenth anniversary of the foundation the board is embracing this change with a new vision, mission statement and goals.
This talk introduces this new direction for the foundation, and explores details of 2016 strategic plan. This talk is of particular importance to foundation projects, community participants and our sponsors.
Attend this talk if you are interested in what OSGeo does in the FOSS4G community and where we are heading next.
The Open Source Geospatial Foundation is undergoing a period of change. For the tenth anniversary of the foundation the board is embracing this change with a new vision, mission statement and goals.
This talk introduces this new direction for the foundation, and explores details of 2016 strategic plan. This talk is of particular importance to foundation projects, community participants and our sponsors.
Attend this talk if you are interested in what OSGeo does in the FOSS4G community and where we are heading next.
ROER4D Overview Brown Bag Session for CILT 6 March 2014v6finalROER4D
An overview of ROER4D's activities presented to colleagues at the Centre for Innovation in Learning and Teaching at the University of Cape Town. ROER4D is a Research project on Open Educational Resources for Development in the Global South. The project is funded by the IDRC, Canada and hosted at the University of Cape Town (UCT), South Africa.
UXPA 2023: Start Strong - Lessons learned from associate programs to platform...UXPA International
Imagine creating experiences for your rookie designers’ first couple years that are rewarding, enriching, and full of learning — without taking all your time or energy to manage. We’ll share techniques any team leader can put into practice using real-life examples from associate programs, apprenticeships, and internships.
Topics include onboarding, varied work challenges, developing multiple capabilities, buddy systems, group sharing, guest speakers, time with executives, and mentorship. We’ll also share how to operationalize learning, soft skills like communication and collaboration, setting boundaries, time management, achieving deep work, and more skills we all wish we were explicitly taught early on.
We’ll focus on modern-day associate programs, but even if you can’t create a full-fledged program, you’ll leave this session with ideas to use with your fledgling professionals. The benefits go beyond efficiency; it’s a foundation for culture, camaraderie, autonomy, and mastery.
UXPA 2023: Disrupting Inaccessibility: Applying A11Y-Focused Discovery & Idea...UXPA International
Digital advances are being made at a rapid-fire pace, yet disability inclusivity continues to fall short of the digital revolution. As the number of people living with disabilities rises, the time to take digital accessibility to the next level is now. Let’s disrupt inaccessibility together! Come hear about a multi-part discovery research and ideation project informing foundational UX designs for our customers. You’ll get insights from our unique study, which are widely applicable across industries, and walk away with tips and inspiration to kick off your own accessibility-focused discovery and ideation. Only YOU can prevent inaccessibility – are you in?
User experience can be drastically elevated by combining data science insights with user-based insights from research. Data analytics on its own can make themes and correlations difficult to explain and to provide accurate recommendations. For example, themes identified via large global surveys and usage data can be better understood with UX insights from focused user research, such as user interviews and/or cognitive walkthroughs. This presentation will highlight the complimentary nature of data science and UX and will focus on the benefits of bringing the two disciplines together. This will be buttressed with practical examples of enterprise projects and applications that combined data and skills from the two disciplines, guidance on how the two disciplines can better work together, and the skills needed to improve as a UX professional when working with data science teams.
UXPA 2023: UX Fracking: Using Mixed Methods to Extract Hidden InsightsUXPA International
Users do not always accurately describe what they mean or feel. There are many reasons for this, ranging from politeness to poor introspection, to lack of sufficient technical vocabulary. Fortunately, UX researchers have tools in their trade to deduce what was really meant. We call this UX Fracking, a mixed methods approach that is optimized for extracting hidden user insights. We will illustrate the dangers of inadequate, superficial research, and how this may lead to outcomes incapable of addressing the users’ core issues. We will explore ways to avoid these pitfalls by leveraging mixed research methods to test hypotheses about the users’ intent and needs. This starts with a thorough understanding of who the user is, their goals, and how they work today, to an approach that combines surveys, interviews, and comment analysis with behavioral observation, and finally, validating the newly discovered user insights with the users themselves.
UXPA 2023: Learn how to get over personas by swiping right on user rolesUXPA International
This session walks through the concept of user roles as an alternative to personas as a means to generate and disseminate user insights for product development teams. We will describe the tools and methods used to create a research database organized by user roles, along with examples and short exercises to help attendees think through user roles within their own context.
By the end of the session, attendees should be aware of tools and approaches for:
Organizing user research information in a database
Disseminating user role information to product and design teams
Managing a user roles database as part of a long term UX Research program
If you’re ready to ditch personas but don’t know how, this session is for you!
We will present a case study that details our approach for replacing user personas with user roles for a multi-national SAAS company. We will take the audience on a journey that starts with an executive request for personas, travels through the tribulations of realizing personas suck, and concludes with convincing others to accept a new and innovative way to understand the people who use the product. Our key message is that personas lack real value for organizations that already understand the importance of empathizing with users. Building user-centered products requires easily accessible and well organized user insights. We will discuss defining users through a process of stakeholder consultation and content review, and structuring data around Jobs to Be Done and product interactions. We will also discuss the dissemination of user roles in our organization using relational databases, interactive dashboards and online wikis. Spoiler alert, our stakeholders loved user roles!
UXPA 2023: Experience Maps - A designer's framework for working in Agile team...UXPA International
Agile Methodology refers to software design and development methodologies centered around the idea of iterative design and development, where requirements and concepts evolve through collaboration between self-organizing cross-functional teams. Thus, Agile enables teams to deliver value faster, with greater quality and predictability, and greater aptitude to respond to change. With evolving product features every design sprint, designers & researchers find it difficult to follow the design process. This sometimes leads to designs delivered in haste or sub-par design artifacts which result in UX debt. UX debt is accumulated when design teams take actions or shortcuts to expedite the delivery of a piece of functionality or a project which later needs to be refactored. It is the result of prioritizing speedy delivery of design to the development team over a perfect experience journey. Experience Maps is a great tool to practice UX in Agile as well as manage UX Debt.
UXPA 2023: UX Enterprise Story: How to apply a UX process to a company withou...UXPA International
How to build a UX Department from scratch, in an environment they think UX people do social media posters and posts! An agile implementation just started, and people are moving from a waterfall and ad-hoc mindset to agility. In this session, I will talk about my Journey to establish a UX Department for a company that is part of a global brand, but this local branch just started the digital transformation movement. Challenges like: spreading awareness and educating people about UX, hiring the right team, defining the right team structure, establishing workflow and day-to-day operations, and applying localization (non-western culture).
UXPA 2023: High-Fives over Zoom: Creating a Remote-First Creative TeamUXPA International
I started my current job in March of 2020. Many of us remember something clearly about the month that COVID started to shut things down. I remember being surprised to hear that my new on-site-only job would be starting in my living room over zoom. How do you lead a design team when none of the team members live near each other and creativity is highly collaborative? Taking from over a decade of working in HR software, I knew whatever I did needed to put people first. That what employees love about a job is often deeper than the work, it’s the culture, the relationships and people they work with. It’s the feeling that their work has value, and their contribution matters. In this talk I will walk though some of the rituals and best practices I have learned over the last two years building a remote-first creative team.
UXPA 2023: Behind the Bias: Dissecting human shortcuts for better research & ...UXPA International
As humans, we are biased by design. Our intricate and fascinating brains have developed shortcuts through centuries of human evolution. They reduce an unimaginable load of paralyzing decisions, keep us alive, and help us navigate this complex world. Now, these life saving biases affect how we behave with modern technology. Understanding some of the theories and reasons why these biases exist is the key to unlocking their power. In this workshop we will cover some theories around how the brain works. We will review some of our mental shortcuts, take a look at some common biases, and learn how they affect our users, our research, and our designs. Lastly we will review some advantages of biases, and ways to identify and reduce bias. This workshop is targeted for designers who do their own research, and researchers looking to learn more about removing bias from their studies.
UXPA 2023 Poster: Improving the Internal and External User Experience of a Fe...UXPA International
UXPA 2023 Poster: Improving the Internal and External User Experience of a Federal Government Legacy Application Using User Experience and Agile Principles
Are you new to UX management, or thinking of getting into management? Then this talk is for you. After reading countless books, attending countless trainings, mentoring and being menteed, nothing quite prepared me for management like my first year. I’ll share with you what I wish they’d told me. I’ll also share my process for generating team research roadmaps, establishing team values, keeping employees motivated, and not burning out.
UXPA 2023: Redesigning An Automotive Feature from Gasoline to Electric Vehicl...UXPA International
Join us for an interaction design case study from the automotive industry. We created a Human-Machine Interface (HMI) for a vehicle feature that provides household-levels of power in electrical outlets for our customers to use at work and play. This case study will reveal: · Our debate of re-using version 1.0’s HMI vs designing a new user interface for the electric vehicle—when to break with consistency and why? · User research we conducted to guide our early design concept. · Paper prototypes we created to support our usability testing of the concept with vehicle owners. · How we solved internal debate over the interaction design in moving from internal combustion vehicles to electric vehicles. * Advice to help you evangelize user-centered design that is also brand-centered for a new product.
Premium MEAN Stack Development Solutions for Modern BusinessesSynapseIndia
Stay ahead of the curve with our premium MEAN Stack Development Solutions. Our expert developers utilize MongoDB, Express.js, AngularJS, and Node.js to create modern and responsive web applications. Trust us for cutting-edge solutions that drive your business growth and success.
Know more: https://www.synapseindia.com/technology/mean-stack-development-company.html
India Orthopedic Devices Market: Unlocking Growth Secrets, Trends and Develop...Kumar Satyam
According to TechSci Research report, “India Orthopedic Devices Market -Industry Size, Share, Trends, Competition Forecast & Opportunities, 2030”, the India Orthopedic Devices Market stood at USD 1,280.54 Million in 2024 and is anticipated to grow with a CAGR of 7.84% in the forecast period, 2026-2030F. The India Orthopedic Devices Market is being driven by several factors. The most prominent ones include an increase in the elderly population, who are more prone to orthopedic conditions such as osteoporosis and arthritis. Moreover, the rise in sports injuries and road accidents are also contributing to the demand for orthopedic devices. Advances in technology and the introduction of innovative implants and prosthetics have further propelled the market growth. Additionally, government initiatives aimed at improving healthcare infrastructure and the increasing prevalence of lifestyle diseases have led to an upward trend in orthopedic surgeries, thereby fueling the market demand for these devices.
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
Putting the SPARK into Virtual Training.pptxCynthia Clay
This 60-minute webinar, sponsored by Adobe, was delivered for the Training Mag Network. It explored the five elements of SPARK: Storytelling, Purpose, Action, Relationships, and Kudos. Knowing how to tell a well-structured story is key to building long-term memory. Stating a clear purpose that doesn't take away from the discovery learning process is critical. Ensuring that people move from theory to practical application is imperative. Creating strong social learning is the key to commitment and engagement. Validating and affirming participants' comments is the way to create a positive learning environment.
Taurus Zodiac Sign_ Personality Traits and Sign Dates.pptxmy Pandit
Explore the world of the Taurus zodiac sign. Learn about their stability, determination, and appreciation for beauty. Discover how Taureans' grounded nature and hardworking mindset define their unique personality.
Explore our most comprehensive guide on lookback analysis at SafePaaS, covering access governance and how it can transform modern ERP audits. Browse now!
Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
Unveiling the Secrets How Does Generative AI Work.pdfSam H
At its core, generative artificial intelligence relies on the concept of generative models, which serve as engines that churn out entirely new data resembling their training data. It is like a sculptor who has studied so many forms found in nature and then uses this knowledge to create sculptures from his imagination that have never been seen before anywhere else. If taken to cyberspace, gans work almost the same way.
Improving profitability for small businessBen Wann
In this comprehensive presentation, we will explore strategies and practical tips for enhancing profitability in small businesses. Tailored to meet the unique challenges faced by small enterprises, this session covers various aspects that directly impact the bottom line. Attendees will learn how to optimize operational efficiency, manage expenses, and increase revenue through innovative marketing and customer engagement techniques.
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...BBPMedia1
Grote partijen zijn al een tijdje onderweg met retail media. Ondertussen worden in dit domein ook de kansen zichtbaar voor andere spelers in de markt. Maar met die kansen ontstaan ook vragen: Zelf retail media worden of erop adverteren? In welke fase van de funnel past het en hoe integreer je het in een mediaplan? Wat is nu precies het verschil met marketplaces en Programmatic ads? In dit half uur beslechten we de dilemma's en krijg je antwoorden op wanneer het voor jou tijd is om de volgende stap te zetten.
3.0 Project 2_ Developing My Brand Identity Kit.pptxtanyjahb
A personal brand exploration presentation summarizes an individual's unique qualities and goals, covering strengths, values, passions, and target audience. It helps individuals understand what makes them stand out, their desired image, and how they aim to achieve it.
Business Valuation Principles for EntrepreneursBen Wann
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...BBPMedia1
Marvin neemt je in deze presentatie mee in de voordelen van non-endemic advertising op retail media netwerken. Hij brengt ook de uitdagingen in beeld die de markt op dit moment heeft op het gebied van retail media voor niet-leveranciers.
Retail media wordt gezien als het nieuwe advertising-medium en ook mediabureaus richten massaal retail media-afdelingen op. Merken die niet in de betreffende winkel liggen staan ook nog niet in de rij om op de retail media netwerken te adverteren. Marvin belicht de uitdagingen die er zijn om echt aansluiting te vinden op die markt van non-endemic advertising.
Accpac to QuickBooks Conversion Navigating the Transition with Online Account...PaulBryant58
This article provides a comprehensive guide on how to
effectively manage the convert Accpac to QuickBooks , with a particular focus on utilizing online accounting services to streamline the process.
Accpac to QuickBooks Conversion Navigating the Transition with Online Account...
Change the World! Expand Our Reach!
1. Change the World! Expand Our Reach!
Human-Centered Design for Development
(HCD4D)
Susan Dray
Dray & Associates, Inc.
http://www.dray.com
susan.dray@dray.com
2. Overview
• A brief history of HCD4D
• Project example
• How to find out more (and get involved!)
4. A Brief History
• Keynote at CHI-South Africa (September, 2001)
• Workshop at CHI 2007 (April, 2007; San Jose, US): UCD4D (1 day)
– 50+ participants from 14 countries
– NSF grant to cover “developing country” attendees (Africa, S. Asia, Asia)
• SIG and Panel at INTERACT 2007 (September, 2007; Rio, Brazil)
• Workshop at DIS 2008 (February, 2008; Cape Town, South Africa) (2 – 3 days –
optional “immersion” day preceding workshop)
• Workshop at CHI 2008 (April, 2008; Florence, Italy): HCI for Community and
International Development (2 days)
• Key HCD4D leader (Gary Marsden) gets Social Impact Award at CHI
• Workshop at UXPA (June, 2012)
• HCD4D Community in SIGCHI – ran SIG at CHI 2013, provided reviewers for CHI papers
– 10% of the program were HCD4D papers!
• Navi at UXPA 2013
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
21.
22. Resources
• Online articles
– E.g., Information Technologies and International
Development (ITID) online journal
• Conferences (or parts thereof)
– E.g., ICTD, papers at CHI and INTERACT
• People
– E.g., HCI4D Community (SIGCHI)
– AND YOU!
23. For more links to resources, check out:
http://www.dray.com
24. Just Remember To…
Keep your heart on your feet (rather than on your
sleeve) so they take you in the right direction!