A 3 hour workshop for the University of Washington Libraries GOLD (Growth, Opportunity, Learning, Development) program.

1. Change: Personal & Professional
Growth, Opportunity, Learning, Development Program
Lauren Pressley | March 15, 2017

2. Introductions

3. Introductions
● Name, role
● Gut feeling about change
● Current changes?

4. By the end of this session...
1. Understand and identify models of change in order to make sense of changes at
work and in organizations.
1. Understand and navigate your role in change in order to feel empowered and
have agency in changes you face.
2. Identify strategies and techniques for working with your supervisor in order to
help minimize stress and maximize the successful implementation of change.
3. Recognize change happens at different scales in order to
identify positive changes you can effect within
the organization.

5. Models of Change

6. Spectrums
● Evolutionary vs. Revolutionary

7. Spectrums
● Evolutionary vs. Revolutionary
● Farmer vs. Miner

8. Spectrums
● Evolutionary vs. Revolutionary
● Farmer vs. Miner
● Top Down vs. Bottom up

9. Diagnosing the Situation

10. Diagnosing the Situation

11. Diagnosing the Situation

12. Case-Study
Activity

13. Understanding &
Navigating Change

14. “Change is disturbing
when done to us,
exhilarating when done
by us.”
Rosabeth Moss Kanter

15. Reflection
● Patterns of change, patterns of response

16. Reflection
● Patterns of change, patterns of response
● Takes time to process/think/reflect

17. Reflection
● Patterns of change, patterns of response
● Takes time to process/think/reflect
● Authenticity

18. Tools
● Authenticity
○ Strengthsfinder
○ Appreciative inquiry

19. Tools
● Authenticity
○ Strengthsfinder
○ Appreciative inquiry
● Understanding
○ Situated learning
○ Bolman & Deal’s Four Frames
○ Build a network

20. Bolman & Deal’s Four Frames, image from http://soniamdavis.blogspot.com/2014/07/organization-theory-and-behavior.html

21. Tools
● Authenticity
○ Strengthsfinder
○ Appreciative inquiry
● Understanding
○ Situated learning
○ Bolman & Deal’s Four Frames
○ Build a network

22. Tools
● Authenticity
○ Strengthsfinder
○ Appreciative inquiry
● Understanding
○ Situated learning
○ Bolman & Deal’s Four Frames
○ Build a network
● Clarity
○ RACI Matrix/communication and clarity
○ Vulnerability and difficult conversations

23. From https://en.wikipedia.org/wiki/Responsibility_assignment_matrix

24. Tools
● Authenticity
○ Strengthsfinder
○ Appreciative inquiry
● Understanding
○ Situated learning
○ Bolman & Deal’s Four Frames
○ Build a network
● Clarity
○ RACI Matrix/communication and clarity
○ Vulnerability and difficult conversations

25. Pair/Share
Activity

26. Working with
Supervisors

27. Understanding the Direction
● Mission/vision/strategic plan
● Reports
● Meetings
● Email

28. Understanding Your Manager
● Their change process
○ Top down, or likely to ask for input?
○ How open earlier in thinking
○ How your manager prioritizes

29. Choosing Your Strategy
● Shared language
● Identify your role
● Communication
○ Ask manager what they need to implement change
○ Share with your manager what you need to implement change

30. Think/Share
Activity

31. Change at Different
Scales

32. Large
Change
● mission/vision
● Strategic plan
● New
administration
● Reorg
● Revolutionary
change

33. Large
Change
● mission/vision
● Strategic plan
● New
administration
● Reorg
● Revolutionary
change
Significant
Change
● Small
organizational
recalibration
● Staff
leaving/new
hires
● New service

34. Large
Change
● mission/vision
● Strategic plan
● New
administration
● Reorg
● Revolutionary
change
Significant
Change
● Small
organizational
recalibration
● Staff
leaving/new
hires
● New service
Smaller
Change
● Adapting
existing service
● Changes within
individual work
● Evolutions

35. Scale of Change Impacts Approach
● Amount of buy in required
● Who needs to be involved
● Timeline to implementation

36. Scale of Change Impacts Approach
● Amount of buy in required
● Who needs to be involved
● Timeline to implementation
● What are some changes you’ve implemented?

37. Think/Share
Activity

38. Wrap Up