Change management is important for organizations to remain competitive. There are several reasons why people resist change, such as a lack of involvement, knowledge, or feeling insecure about the future. To manage change successfully in an organization, you must understand how to involve stakeholders at all levels and have the right change process. The key aspects of change include stakeholders, process, and communication. The change process involves planning, assessment, analysis, design, development, implementation, and evaluation. Effective communication is also essential to gather and disseminate information to stakeholders throughout the change process. The goal is to implement change successfully the first time.

1. Change Management
Presented by : Daniel Doni S.

2. Fakta……
• “ The only constant is
change ……….”
• Akibatnya kompetisi di
Lingkungan Bisnis sangat
kompetitif
• Senge : “ In the long run,
the only sustainable
sources of competitive
advantage is your
organization’s ability to
learn faster than its
competition.

3. Kenapa orang/ organisasi memilih
“resist change?”
• Lack of involvement in
the process
• Lack of knowledge about
change
• Insecurity about the
future as a result of the
change
• Feelings of
powerlessness to control
their own destiny

4. Memanage perubahan dalam
organisasi
• You must understand
how to involve the
right people and have
them perform the right
tasks that will produce
a successful change
initiative for your
organization
• Change yang positif
akan meningkatkan
performa organisasi

5. 3 hal penting dalam perubahan
• Stakeholders
• Process
• Communication

6. Stakeholders
• All member of
organizations
• Mulai level terendah
hingga tertinggi

7. Change Process
• Planning
• Asessment : gap
diantara bentuk saat
ini dan bentuk yang
diinginkan
• Analysis : Bagaimana
menjembatani gap?
• Design

8. Change Process (Cont.)
• Development :
mempersiapkan
sistem, people untuk
menghadapi
perubahan
• Implementation
• Evaluation

9. Communication
• Gathering Information
– Focus group
– Audit
– Mystery Shoppers
– Survey etc
• Disseminating
Information :
bagaimana
mendistribusikan
informasi ke
stakeholders

10. Harapannya
• “ To get change right
the first time because
for many change
initiatives there is no
second chance.”

11. Terima kasih
• Diskusi

12. Referensi:
• Senge, P.1990. The Fifth Discipline : The
Art and Practice of the Learning
Organization. London: Nicholas Brealey
Publishing Limited.
• Lee, W.W., and Krayer, K.J. 2003.
Organizing Change. San Fransisco : John
Wiley & Sons, Inc.