The document summarizes a pilot program called Inspire for Faculty (IFF) conducted by Chamberlain College of Nursing to increase online course completion rates. The pilot used nudges from an app to encourage faculty to reach out to students showing low engagement or progress. In the first term, the IFF group saw a 6.45% increase in course completion over the control group. However, faculty feedback showed they were unsure of the value of the app data and actions. For future pilots, the program will provide more coaching to faculty and expand to additional courses.

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Positive, Gentle Nudges To
Increase Course Completion
June Marlowe and Melissa Burdi,
Chamberlain College of Nursing
@chamberlainedu

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INSPIRE FOR FACULTY PILOT DESIGN
RN-BSN ONLINE DEGREE COMPLETION OPTION
• NR351 intro level course in the RN to BSN sequence.
Enrollment is consistently high.
• (Test: 49 sections, Control: 41 sections)
• 28 Faculty members teaching multiple sections in NR351.
Average 9+ times taught in the course
• Test group N=336 post-licensure students with RN/associates,
transitioning into bachelor’s degree program (RN to BSN)
Start date: August 31, 2015 (Cycle 1, September term)
End date: October 25, 2015
Pilot measurement: Course completion, engagement & persistence
@chamberlainedu

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TEST CONTROL
COURSE COMPLETION 78.5% 73.8%
PERSISTENCE 83.7% 83.4%
ENGAGEMENT SCORE (AVERAGE) 5.16 5.16
COURSE GRADE POINTS (AVERAGE) 3.78 3.75
INSPIRE FOR FACULTY PILOT
METRICS
@chamberlainedu

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6.45%
Increase in
course completion
in IFF test group
94% confidence interval
15Additional students
completed the course
Coursecompletion
Cycle 1, September term
Total students in NR351: 697
IFF test group: 336
Control group: 361
INSPIRE FOR FACULTY PILOT
IMPACT ON COURSE COMPLETION
@chamberlainedu

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INSPIRE FOR FACULTY PILOT
QUALITATIVE FEEDBACK
Faculty survey based on “technology
acceptance model” administered at close
of pilot term, focused on two areas:
1) ease of use – rated higher
2) Usefulness – rated lower
Findings:
• Faculty unsure of value in the
information presented by the app, and
of what to do with that information
• Faculty do not feel their actions
through the app are valuable
“I think students who are scoring
well but not engaging highly do
not really need to be in
"outreach needed" category”
“Only flag students with low
engagement and low scores,
other than that it is too
confusing for students and
tedious extra work for faculty”
@chamberlainedu

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INSPIRE FOR FACULTY PILOT
IMPLICATIONS FOR THE FUTURE
• Incorporated insights from initial pilot into training
and design for January 2016 term pilot.
• Stronger focus on faculty engagement and coaching
• Leadership defined the problem statement and value
proposition
• Civitas provided coaching on recommended outreach feature
• Nudge campaign for faculty
• Expanded pilot in January 2016 term to include
NR443 and NR351, to include courses students tend
to struggle in, and include larger number of students
• Will measure and evaluate results to incorporate in
anticipation of expanding IFF to all RN to BSN and
DNP courses in May 2016 term
@chamberlainedu

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