SlideShare a Scribd company logo
More than
Email Marketing
Why reaching your customers
means going beyond their inbox
Martin Lieberman, senior content manager
Agenda
Email marketing is alive and well
Social media is the place to be
What is inbound marketing?
The new marketing sweet spot
Questions
Tweet this!
@connectedview
OUTBOUND MARKETING
is where you are now
Email is
alive &
well
“I hate to be the bearer
of bad news, but ...
email — I can’t imagine
life without it — is
probably going away.”
She was wrong. 
~ Sheryl Sandberg, COO, Facebook
(June 2010)
 There will be 216 million email users in
2013.
(source: DMA)
 145 billion emails were sent every day in
2012.
(source: Radicati Group)
 94% of all online adults use email.
 62% of adult U.S. Internet users check or
send email on a daily basis.
(source: Pew Internet & American Life Project)
 Email marketing brings in approximately $40
for every $1 invested.
(source: DMA)
Email is
alive &
well
 Mobile opens averaged 43% in Q1 2013; two years ago (in Q1 of
2011), they were barely 10% — a 330% change over two years!
 Desktop clients have seen a 44% decrease and webmail share has shrunk
about 22%.
(source: Litmus)
 88% of people check their email via a mobile phone daily.
(source: DMA)
Email is
alive &
well…
and
mobile
 You need an awesome subject line
 Relevant, helpful content that engages
is critical
 The list is yours — always be growing it
 Remember your mobile readers
 Make use of your metrics; the more you
know, the more you can do
 Combine email with social media for even
greater success
Tweet this!
@connectedview
Email is
alive &
well Big Six Best Practices:
 200 Million
- Number of LinkedIn Users
 1.06 Billion
- Number of Facebook Users
 500 Million (200 Million Active)
- Number of Twitter Users
Social
media
is the
place
to be
Listening…Social
media
is the
place
to be
Tweet this!
@connectedview
87% of people indicate that an
online social interaction with a company
"positively impacted" their likelihood to
purchase from that company.
(source: J.D. Power and Associates 2013 Social Media
Benchmark Study)
Engaging…
Social…
Human…
There…
Social media users are over 60% more
likely to check email at least four times
a day than those who don't use social
media
(source: Merkle)
But this is OLD NEWS
Email &
social media
go together
Tweet this!
@connectedview
Let’s talk about
INBOUND MARKETING
 Content marketing
(blogging, social media, etc.)
 Search engine optimization
(SEO)
 Web analytics
Are you
already
doing
inbound
marketing?
All the activities that make it
easier for potential customers to
find you on their own and increase
the amount of website traffic that
comes your way organically:
Tweet this!
@connectedview
1. Basics
2. Specific products/services
3. Alternative words/spellings
4. Do a little research:
• Google Analytics (google.com/analytics)
• Google AdWords Keyword Tool
(adwords.google.com)
• ConnectedView (connectedview.com)
Do you
know your
website’s
keywords?
 Search engine optimization is
partially a game of keywords
 Google, Yahoo!, and Bing look for
keywords on websites to deliver the
most relevant results
 Four steps to identify your keywords:
Tweet this!
@connectedview
 Blog posts
• Ideas
• Headlines
• First couple paragraphs
 Sales copy
Where to
use your
keywords
 Title tags
 Headings
 Attributes
 Cross-link text
 Knowing your open rate tells you how
good your email subject line was.
 Knowing someone came back to your
website days later shows that you left
an impression.
Tweet this!
@connectedview
Outbound
+ inbound
marketing
Do you know what effect your email and
social campaigns have on driving traffic
to your website?
How many people who read your emails
come back to your site a day or two
later — unprompted by a message from
you — to make a purchase?
Knowing where your
website traffic comes
from can help you
target your customers
Outbound
+ inbound
marketing
Outbound/push marketing
The new
marketing
sweet spot
+Inbound marketing
 Email + Social
 Email + Survey
 Email + Website Analysis
 Social + Website Analysis
 Survey + Website Analysis
Outbound
+ inbound
marketing
It all works together …
Try it out for yourself!Outbound
+ inbound
marketing
connectedview.com
855-828-2468
Free 30-day trial
Let’s talk…
sales@
connectedview.com
Or live chat at
Visit app.connectedview.com
to sign up today!
Any
questions

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More than Email Marketing

  • 1. More than Email Marketing Why reaching your customers means going beyond their inbox Martin Lieberman, senior content manager
  • 2. Agenda Email marketing is alive and well Social media is the place to be What is inbound marketing? The new marketing sweet spot Questions Tweet this! @connectedview
  • 4. Email is alive & well “I hate to be the bearer of bad news, but ... email — I can’t imagine life without it — is probably going away.” She was wrong.  ~ Sheryl Sandberg, COO, Facebook (June 2010)
  • 5.  There will be 216 million email users in 2013. (source: DMA)  145 billion emails were sent every day in 2012. (source: Radicati Group)  94% of all online adults use email.  62% of adult U.S. Internet users check or send email on a daily basis. (source: Pew Internet & American Life Project)  Email marketing brings in approximately $40 for every $1 invested. (source: DMA) Email is alive & well
  • 6.  Mobile opens averaged 43% in Q1 2013; two years ago (in Q1 of 2011), they were barely 10% — a 330% change over two years!  Desktop clients have seen a 44% decrease and webmail share has shrunk about 22%. (source: Litmus)  88% of people check their email via a mobile phone daily. (source: DMA) Email is alive & well… and mobile
  • 7.  You need an awesome subject line  Relevant, helpful content that engages is critical  The list is yours — always be growing it  Remember your mobile readers  Make use of your metrics; the more you know, the more you can do  Combine email with social media for even greater success Tweet this! @connectedview Email is alive & well Big Six Best Practices:
  • 8.  200 Million - Number of LinkedIn Users  1.06 Billion - Number of Facebook Users  500 Million (200 Million Active) - Number of Twitter Users Social media is the place to be
  • 9. Listening…Social media is the place to be Tweet this! @connectedview 87% of people indicate that an online social interaction with a company "positively impacted" their likelihood to purchase from that company. (source: J.D. Power and Associates 2013 Social Media Benchmark Study) Engaging… Social… Human… There…
  • 10. Social media users are over 60% more likely to check email at least four times a day than those who don't use social media (source: Merkle) But this is OLD NEWS Email & social media go together Tweet this! @connectedview
  • 12.  Content marketing (blogging, social media, etc.)  Search engine optimization (SEO)  Web analytics Are you already doing inbound marketing? All the activities that make it easier for potential customers to find you on their own and increase the amount of website traffic that comes your way organically: Tweet this! @connectedview
  • 13. 1. Basics 2. Specific products/services 3. Alternative words/spellings 4. Do a little research: • Google Analytics (google.com/analytics) • Google AdWords Keyword Tool (adwords.google.com) • ConnectedView (connectedview.com) Do you know your website’s keywords?  Search engine optimization is partially a game of keywords  Google, Yahoo!, and Bing look for keywords on websites to deliver the most relevant results  Four steps to identify your keywords: Tweet this! @connectedview
  • 14.  Blog posts • Ideas • Headlines • First couple paragraphs  Sales copy Where to use your keywords  Title tags  Headings  Attributes  Cross-link text
  • 15.  Knowing your open rate tells you how good your email subject line was.  Knowing someone came back to your website days later shows that you left an impression. Tweet this! @connectedview Outbound + inbound marketing Do you know what effect your email and social campaigns have on driving traffic to your website? How many people who read your emails come back to your site a day or two later — unprompted by a message from you — to make a purchase?
  • 16. Knowing where your website traffic comes from can help you target your customers Outbound + inbound marketing
  • 18.  Email + Social  Email + Survey  Email + Website Analysis  Social + Website Analysis  Survey + Website Analysis Outbound + inbound marketing It all works together …
  • 19. Try it out for yourself!Outbound + inbound marketing connectedview.com 855-828-2468 Free 30-day trial Let’s talk… sales@ connectedview.com Or live chat at Visit app.connectedview.com to sign up today! Any questions