This document discusses communication, problem-solving, and decision-making skills important for entrepreneurs. It covers writing effective business letters and memos, speaking skills for phone calls and customer interactions, listening skills, and a problem-solving model of defining the problem, gathering information, identifying solutions, evaluating alternatives, taking action, and evaluating the results. It also describes brainstorming and consensus-based decision making techniques for group problem solving.
Sustainability: Balancing the Environment, Equity & Economy
Ch. 2 Entrepreneurship Skills
1. Chapter 2-Entrepreneurship Skills Business Ownership Spring 2007 Williams C. Greene, (2000). Entrepreneurship Ideas in Action. Cincinnati, OH: South-Western.
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10. Problem Solving Model Define the Problem Gather Information Identify Various Solutions Evaluate Alternatives Take Action Evaluate the Action Model seen on pg. 39 Think of a Problem you currently have?
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