The document discusses the role of the Scrum Master in an Agile software development project using Scrum. It describes the Scrum Master as responsible for ensuring the Scrum process is understood and followed, helping the development team improve productivity by removing impediments, and enabling close cooperation across roles. The Scrum Master facilitates meetings like the daily scrum, sprint planning and retrospective. Their goal is to maximize the team's throughput by guiding but not dictating to the self-organizing team.

1. Who is the Scrum Master? Agile Mëtteg – 23 February 2010

2. OBJECTIVES & AGENDA Objectives Get a short introduction to agile and the implications of an agile transition for the project management discipline. Agenda The values of agility Scrum overview The process The Scrum Master role How to become a Scrum Master 23 February 2010 2 Agile Mëtteg - Who is the Scrum Master?

3. CASE STUDY Case study: Project Tatoe Commercial software application Development team of 8 people 1 architect, 3 seniors, 2 juniors, 1 DBA, 1 Business Analyst Release 1.0 planned 6 months after project start 4th month now ending Very little dependency on external contributors Performance issues require architecture refactoring It becomes clear that the goal of R 1.0 cannot be met Now, as a project manager, what would you do? 23 February 2010 3 Agile Mëtteg - Who is the Scrum Master?

4. AGILITY – IT’s a mindset 23 February 2010 Agile Mëtteg - Who is the Scrum Master? 4

5. CONTINUOUS IMPROVEMENT PROCESS 23 February 2010 Agile Mëtteg - Who is the Scrum Master? 5 Based on the principles of the Deming Cycle Incorporate the principle to take benefit of the lessons learned

6. THE THREE PILARS TRANSPARENCY to share a vision and create visibility ensures that aspects of the process that affect the outcome must be visible, agreed and shared to those managing the outcomes. INSPECTION to react rapidly The various aspects of the process must be inspected frequently enough so that unacceptable variances in the process can be detected. ADAPTATION to respond more accurately to the needs An adjustment must be made as quickly as possible to minimize further deviation if one or more aspects of the process are outside acceptable limits, and that the resulting product will be unacceptable 23 February 2010 Agile Mëtteg - Who is the Scrum Master? 6 Source: SCRUM GUIDE By Ken Schwaber, May, 2009

7. THE 4 VALUES Extract from Manifesto for Agile Software Development: Individuals and interactions over processes and tools Working software over comprehensive documentation Customer collaboration over contract negotiation Responding to change over following a plan 23 February 2010 Agile Mëtteg - Who is the Scrum Master? 7 Source: http://www.agilemanifesto.org/

8. THE 4 VALUES Extract from Manifesto for Agile Software Development: Individuals and interactions over processes and tools Working software over comprehensive documentation Customer collaboration over contract negotiation Responding to change over following a plan 23 February 2010 Agile Mëtteg - Who is the Scrum Master? 8 Source: http://www.agilemanifesto.org/

9. PROCESS IS NOT THE SOLE SOLUTION 23 February 2010 Agile Mëtteg - Who is the Scrum Master? 9 Processes and tools do not make projects succeed… …but people do, So…

10. USE THE TOOL ON THE RIGHT LEVEL 23 February 2010 Agile Mëtteg - Who is the Scrum Master? 10 As interactive mean, face to face communication helps to be well and quicker understood When documents, e-mails are more useful to formalize…

11. THE 4 VALUES Extract from Manifesto for Agile Software Development: Individuals and interactions over processes and tools Working software over comprehensive documentation Customer collaboration over contract negotiation Responding to change over following a plan 23 February 2010 Agile Mëtteg - Who is the Scrum Master? 11 Source: http://www.agilemanifesto.org/

12. COMMON SENSE 23 February 2010 Agile Mëtteg - Who is the Scrum Master? 12 Comprehensive documentation is useful... But doesn’t provide working software…

13. COMMITMENT IS AN IMPORTANT FACTOR 23 February 2010 Agile Mëtteg - Who is the Scrum Master? 13 There is a time to specify and a time to program Find the right balance and learn on your experience…

14. THE 4 VALUES Extract from Manifesto for Agile Software Development: Individuals and interactions over processes and tools Working software over comprehensive documentation Customer collaboration over contract negotiation Responding to change over following a plan 23 February 2010 Agile Mëtteg - Who is the Scrum Master? 14 Source: http://www.agilemanifesto.org/

15. CONTRACT IS USEFUL BUT 23 February 2010 Agile Mëtteg - Who is the Scrum Master? 15 A contract will never find upfront a fix for all the issues or problems… …but people willing to will, So…

16. COMMITMENT IS AN IMPORTANT FACTOR 23 February 2010 Agile Mëtteg - Who is the Scrum Master? 16 Define the scope, the R&R and the conditions to fix a problem when it occurs And the conditions to fix a problem when occurring…

17. THE 4 VALUES Extract from Manifesto for Agile Software Development: Individuals and interactions over processes and tools Working software over comprehensive documentation Customer collaboration over contract negotiation Responding to change over following a plan 23 February 2010 Agile Mëtteg - Who is the Scrum Master? 17 Source: http://www.agilemanifesto.org/

18. FINDINGS ARE KEY FACTORS 23 February 2010 Agile Mëtteg - Who is the Scrum Master? 18 IKIWISI is a proven approach since years (IKnow It When ISee It) AND…

19. FINDINGS ARE KEY FACTORS 23 February 2010 Agile Mëtteg - Who is the Scrum Master? 19 Findings are a natural mechanism of the feedback loop % Requirements changes Project size in function points So use them as an opportunity to be closer to reality when taken change into account…

20. YOUR ENVIRONMENT TOO… 23 February 2010 Agile Mëtteg - Who is the Scrum Master? 20 Take the decisions and adapt realizations to your Environment Usages & Rules Culture

21. SCRUM Overview 23 February 2010 Agile Mëtteg - Who is the Scrum Master? 21

22. DEFINITION & CHARACTERISTICS Scrum is a framework for product development, aimed at managing complexity, unpredictability and change 23 February 2010 Agile Mëtteg - Who is the Scrum Master? 22 Scrum Characteristics: Delivers iteratively via Sprints Changing plans to take advantage of opportunities Incrementally Delivers Business Value Encourages High Customer Involvement Constantly reflecting and improving IterationCharacteristics: Timed Boxed Period Fixed Start and End Date Focused on Short-Term Goal Maintains a Sustainable Paces

24. Scrum Master

25. Team

26. Sprint planning

27. Sprint review

28. Sprint retrospective

29. Daily scrum

30. Product backlog

31. Sprint backlog

33. ROLES & RESPONSIBILITIES 25 Product Owner Responsible for the success of the product Team Collectively responsible for the success of the iteration Scrum Master Responsible for the Scrum process Agile Mëtteg - Who is the Scrum Master? 23 February 2010

34. The SCRUM master 23 February 2010 Agile Mëtteg - Who is the Scrum Master? 26

35. SCRUM MASTER – ROLE SUMMARY Ensures that the process is understood and followed Helps the development team improve its productivity by facilitating creativity and empowerment, removing "Impediments“ and any other way Helps the team improve the practices and tools so each increment of functionality is potentially shippable Helps the customer directly drive the functionality developed, maximize ROI and meet his objectives Enables close cooperation across all roles and functions and removes barriers 27 Agile Mëtteg - Who is the Scrum Master? 23 February 2010

36. SCRUM MASTER DAILY DUTIES 28 Organize and facilitate the ceremonies Agile Mëtteg - Who is the Scrum Master? 23 February 2010 Sprint planning meeting Sprint review meeting Sprint retrospective meeting Feedback

37. SCRUM MASTER DAILY DUTIES Foster Team Collaboration Improve working environment Resolve impediments 23 February 2010 Agile Mëtteg - Who is the Scrum Master? 29

38. SCRUM MASTER DAILY DUTIES Make sure progress status and estimates are up-to-date Maximize visibility and communication 30 Agile Mëtteg - Who is the Scrum Master? 23 February 2010

39. EXERCISE Is the Scrum Master a Project Manager? List the traditional tasks, activities, responsibilities of a PM For each of them, identify the Scrum role that is responsible for it 23 February 2010 31 Agile Mëtteg - Who is the Scrum Master?

40. CASE STUDY Case study: Project Tatoe Commercial software application Development team of 8 people 1 architect, 3 seniors, 2 juniors, 1 DBA, 1 Business Analyst Release 1.0 planned 6 months after project start 4th month now ending Very little dependency on external contributors Performance issues require architecture refactoring It becomes clear that the goal of R 1.0 cannot be met Now, as a Scrum Master, what would you do? 23 February 2010 32 Agile Mëtteg - Who is the Scrum Master?

41. CONCLUSION The Scrum Master is conducting a self-organizing team He provides guidance, not answers He is responsible for maximizing the throughput of the team 23 February 2010 Agile Mëtteg - Who is the Scrum Master? 33 It’s my way or the highway! Do it because I say so Influence without Authority Responsibility without Power

42. How to become a scrum master 23 February 2010 Agile Mëtteg - Who is the Scrum Master? 34

43. PROFILE / QUALITIES Profile Scrum and the values of agility have to be mastered because the Scrum Master is the rule keeper Abilities needed in communication and negociation A development background is a plus but not a must Qualities Humility, courage, honesty and humanity Much more appreciated for their behavior than their technical knowledge 23 February 2010 35 Agile Mëtteg - Who is the Scrum Master?

44. CERTIFICATIONS Certifications are delivered by the Scrum Alliance. You need to attend a course and pass a test to be certified. 23 February 2010 36 Agile Mëtteg - Who is the Scrum Master? “ The Scrum Alliance certification program bridges the gap between theory and practice. The journey to mastery begins with a Certified ScrumMaster or Certified Scrum Product Owner course. These courses provide a solid foundation to help you make the paradigm shift to managing a project using Scrum.” Scrum Alliance website

45. SCRUM.ORG A new certification program has been launched by Scrum.org since the beginning of February 2010: “Professional Scrum Master”. Founded by Ken Schwaber, the co-creator of Scrum (left the Scrum Alliance) 3 levels Beginner: Scrum (level I) Intermediate: How to use Scrum (level II) Advanced: Using Scrum to optimize value (level III) Class trainings, online assessments (level I and II available), Certifications (coming soon) 23 February 2010 Agile Mëtteg - Who is the Scrum Master? 37

46. QUESTIONS 38 Agile Mëtteg - Who is the Scrum Master? 23 February 2010

47. NEXT STEPS 23 February 2010 Agile Mëtteg - Who is the Scrum Master? 39

48. AGILE PARTNER SERVICES Custom Software Development & Maintenance Our core business to answer customer needs IS services Thanks to our expertise we can support IT team to reach their productivity & quality objectives (Assessment, Coaching, Support, Training, Resource delegation…) IS Solutions Take benefit from commercial or Open Source platform to answer as quick as possible to specific needs IS users services We can support Product & Services owners to work closely with the IT team (Assessment, Coaching, Support, Training, Resource delegation…) 23 February 2010 Agile Mëtteg - Who is the Scrum Master? 40 IS users Services 1 4 Software Development & SoftwareMaintenance 2 ISSolutions IS Services Agility Agility 3 1 2 3 4 Agility

49. NEXT TRAININGS & CERTIFICATIONS 23 February 2010 Agile Mëtteg - Who is the Scrum Master? 41 Complete calendar on: http://www.agilepartner.net/training/training_calendar.html

50. RESOURCES Agile Partner: www.agilepartner.net Agile Interest Group Luxembourg:www.aiglu.org Agile Alliance: www.agilealliance.org Scrum alliance: www.scrumalliance.org Scrum.org 23 February 2010 Agile Mëtteg - Who is the Scrum Master? 42

51. CONTACTS Thank You 23 February 2010 Agile Mëtteg - Who is the Scrum Master? 43